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LAST UPDATED: August 31st, 2020

Paycom was founded in 1998 as one of the nation’s first web-based HR and payroll technology companies. Its single database solution distinguishes it from other HR services on the market. Headquartered in Oklahoma, Paycom currently serves over 26,000 clients.

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The Good

  • Single Database Solution
  • Variety of Features
  • Mobile App
  • Serves Small to Large Businesses

Single Database Solution

Paycom’s features all feed into and pull from the same database. Once data is entered, it populates related fields across the entire software suite. This eliminates the need for reentering data and minimizes mistakes. It also allows for tasks to be automated, which allows employees to focus on the human-oriented aspects of HR. 

Variety of Features 

Paycom is a fully comprehensive HR and payroll solution. Because each feature pulls information from the same database, changes made in one feature are automatically reflected in other areas. You can also pull accurate reports and analytics from multiple areas. Paycom’s features include:

  • Talent acquisition
    • Applicant tracking
    • Onboarding
    • Tax credit
    • Background checks
    • E-verification for employment eligibility 
  • Time and labor management
    • Time and attendance
    • Scheduling
    • Time clocks and terminals
    • Labor allocation
  • Payroll
    • Direct deposit and paper checks
    • General ledger software
    • Expense management
    • Garnishment administration 
    • Payroll tax management
    • Online payroll processing
  • Talent management
    • Performance management
    • Compensation budgeting
    • Position management
    • Employee self-service
    • Learning Management System (LMS)
  • HR management
    • Reporting and analytics 
    • Document management system
    • Benefits administration
    • ACA compliance software
    • Personnel Action Form (PAF) software
    • Government and compliance software
    • COBRA administration
    • Workforce survey tools
    • 401(k) reporting

Mobile App

Paycom has a mobile app available on the Apple App Store and GooglePlay. This allows all your employees to access important HR features from their phones and tablets. It makes Paycom that much more convenient to use.

Serves Small to Large Businesses

Paycom serves businesses of every size. Its features are able to scale and adapt to your needs as your business grows.


The Bad

  • Undisclosed Information

Undisclosed Information

It is common for HR software companies to not list pricing and contract details on their websites because they can vary widely depending on the size of business and features. This is not an issue for larger businesses that usually have larger and more flexible budgets. However, this can be a deterrent for small businesses with tight budgets. 

Paycom also does not indicate if clients can contract specific features of the solution or if they must purchase the full suite. This may deter smaller businesses from contacting them.


The Bottom Line

Paycom’s comprehensive solution addresses several common pain points HR professionals face. The single database eliminates errors from data reentry and makes reporting easier and more accurate. It also helps to distribute HR responsibilities by providing tools for managers to use as well as giving employees self-service options. 

It is an attractive option for businesses of any size. However, you will not be able to find out specific contract and pricing details until speaking with a sales representative. 

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