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Gusto’s mission is to create a world where work empowers a better life. By making the most complicated business tasks simple and personal, Gusto is reimagining payroll, benefits, and HR for modern companies. Gusto serves over 40,000 companies nationwide and has offices in San Francisco and Denver.

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The Good

  • Free Trial 
  • Platform 
  • Customer Resources 

Free Trial 

Custo offers a free trial of their payroll software for one month. No contract or credit card required. This is helpful to businesses to see if Gusto is the right HR software for them. 


Gusto’s all-in-one HR software streamlines onboarding, consolidates employee records and reduces administrative busy work. Your business can enjoy the following features when using Gusto software system: 

  • Access all your employee records in one place. 
  • Gusto helps you minimize the busy work with bringing on new hires by allowing employees to e-sign, organize, and store all the necessary hiring documents.
  • Spend less time managing time off with online requests and approvals.
  • Save time, headaches and trees with automated, digital paperwork.
  • Customer Resources 

Gusto offers multiple resources to all of their customers. As a new user you can access their video demos to help you acquainted with the new software. And if you need help in the future you can use their help center with multiple contact information to find the answers to your questions. Also, you can use the tools page to use payroll calculator, salary comparison, minimum wage report, and much more. 

The Bad

  • Pricing 
  • Time in Business


Gusto doesn’t offer the most competitive prices in the market. After the free trial you will be charged $39/month plus $6/month/user. Whereas their competitors offer free upfront costs. 

Time in Business 

Gusto HR services haven’t been in business as long as their competitors. With six years of experience they might not be as qualified to provide HR services as well as other HR software providers.

The Bottom Line

Gusto was founded in 2011. Over the short period of time they have gained the trust of their loyal customers. Their customers enjoy the free trial and multiple resources that help them to be successful. However, high upfront costs might be a deal breaker for some businesses when it comes to choosing the HR software for them.


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