GoCo Logo
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1 User Review
LAST UPDATED: December 30th, 2021

GoCo is a technology start-up based in Houston, Texas. Its services focus on delivering an all-in-one human resources solution to small and mid-sized businesses. GoCo is praised for its free basic option, a crowd favorite for small businesses.

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The Good

  • Offers a Free Version and Premium Add-Ons
  • Fast Hiring and Onboarding
  • Connects with Slack

Offers a Free Version and Premium Add-Ons

GoCo offers a free version of its software that many businesses love. This free version includes these features:

  • Basic Time Off
  • 2 Custom Fields
  • 2 Onboarding Tasks
  • 2 Magic Documents
  • 12 Months of Team Feedback History
  • Integrations

If you’re subscribed to annual billing, the paid version of GoCo, Premium HR, costs $4 per employee per month plus a $79.20 per month base fee. The paid version includes the following:

  • Everything in Free HR
  • Unlimited Custom Fields
  • Unlimited Onboarding Tasks
  • Unlimited Magic Documents
  • Unlimited Team Feedback History (free version limits it at 12 months)
  • Integrations with Other Platforms
  • Org Charts (visually show your company’s organization)
  • Access to Premium Add-Ons

Premium add-ons cost an additional monthly price per employee. With the add-ons you’ll pay the base price for premium, the base price per employee, and an additional few dollars per employee per service you add to your plan. These add-ons include the following:

  • Advanced Time Off — helps you manage and track the complicated aspects of PTO. $2.40 per employee per month.
  • Automatic Payroll Sync — syncs your payroll with a third-party payroll software. $2.40 per employee per month.
  • Benefits Administration — helps your employees enroll in your company’s benefits online. $4 per employee per month.
  • ACA Form Filings — completes your 1094/1095-C forms and sends them to the IRS. $6 per employee per month.

Fast Hiring and Onboarding

Employee onboarding has never been simpler than it is with GoCo’s Magic Documents and online signatures. The platform provides a feature that will auto-fill your documents (offer letters, contracts, compliance forms) with the new employee’s personal information. This saves time during the hiring process. Instead of taking weeks or days, your onboarding process can take you minutes.

Connects with Slack

Many businesses use the Slack platform to communicate around the office. GoCo connects with Slack, making management communication with your employees even easier.


The Bad

  • No Payroll
  • Pricey for Large Companies
  • Benefits Provider

No Payroll

GoCo’s HRIS platform does not include a payroll option. If you’d like support with payroll, you’ll instead need to continue using your existing payroll provider, or sign up with another company.

Pricey for Large Companies

Using GoCo’s program might not work out financially for large companies that want a variety of HR tools. Though GoCo’s Premium plan might look like a good deal at first, large companies that need all the add-on features will end up paying almost $20 per employee per month.

Benefits Provider

You might be suspicious that GoCo’s basic plan is free. Some users have commented that GoCo has encouraged them to use its benefits provider (not free). However, they said GoCo wasn’t pushy about it.


The Bottom Line

Not many HR software companies offer a free version of their program. GoCo is an up-and-coming software and is still growing and improving its product. Reviewers have said GoCo’s staff provides good customer service. If you’re a small business with few employees and just need a few simple HR functions, GoCo could be the software for you.

 As we don’t yet have many GoCo reviews, check out our top-ranked HR software companies before making a final decision. 

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Cam Hall Palmyra, VA

I used GoCo at a small start up in mid-growth before we switched to using Zenefits, and was always impressed with all of what GoCo offered. GoCo helped me easily update my tax withholdings, see my pay stubs, and enroll in my benefits every year without much issue. I think GoCo is a great HR option for small businesses (like the startup I worked for) who are anticipating growth (we switched to Zenefits for its team management features). It’s definitely a SAAS product run by a small team which comes with pros and cons - the support is super responsive but occasionally they’ll deploy head scratcher features or updates.

3 weeks ago