BambooHR Logo



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14 User Reviews


Overall Score

LAST UPDATED: January 15th, 2022

Based in Lindon, UT, BambooHR has been providing businesses with HR solutions since 2008. In that time, the company has experienced triple-digit growth and is one of the foremost HR providers in the nation. BambooHR features a user-friendly interface and caters to all industries. 

BambooHR serves a number of well-known clients, including SoundCloud, Foursquare, Lyft, Shopify, and FreshBooks. Through its more than 25 software integrations, BambooHR provides its business clients with one of the most robustly integrated platforms in the human resources management software industry.

BambooHR strives to focus on the people behind the business. It keeps the "human" in human capital management while still diminishing the workload for the HR department. Its most prominent features reflect this goal. 

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The Good

  • App Integrations
  • Comprehensive Packages
  • API Integrations
  • Additional Features

App Integrations

BambooHR has partnered with more than 25 applications to help streamline and optimize its HR platform. Consequently, BambooHR customers will gain access to a number of app integrations:

  • Google Single Sign‑On: allows employees to sign on through a Gmail account
  • RightSignature™: allows users to sign documents electronically
  • Small Improvements: allows users to deploy a custom feedback process for the organization
  • TRAXPayroll: automated payroll, tax filing, and direct deposit
  • GreenHouse: optimizes the recruiting and interviewing process
  • Maxwell Health: benefits management and enrollment software
  • SAML Single Sign‑On: a secure platform for authenticating authorizing data exchanges
  • PayScale: provides online payroll services, including salary, employee benefits, and compensation information
  • NimbleSchedule: offers scheduling, time tracking, and communication solutions
  • SwipeClock: scheduling, time off, PTO, and attendance software
  • OneLogin: provides sign-on and identity management for cloud-based services
  • Okta: identity management and application access software

Comprehensive Packages

The different features of BambooHR's two service plans can be compared side-by-side:

  • BambooHR Basic/Essentials
    • HR Management: benefit tracking, employee records, standard reporting, document storage, etc.
    • Employee Self-Service: self-service portal, time-off management, employee directory, company calendar, mobile app (for iOS and Android), role-based access, and single sign-on
    • Customer Support: email support and webinar library
  • BambooHR Professional/Advantage
    • Includes All Features of Basic Plan (listed above)
    • Telephone Customer Support
    • Hiring and Onboarding: applicant tracking system, onboarding, offboarding, electronic signature, and training tracking
    • Advanced Components: reporting, tailored workflows and approvals, custom access levels, custom email alerts, company branding, audit trail
    • Integrations/Data Sharing: BambooHR open API, BambooHR Marketplace
    • Employee Satisfaction (eNPS)

API Integrations

We like the custom API integrations available with BambooHR:

  • Single Dimensional Data: add multiple custom reports and fields to streamline your reporting
  • Field Types: add new field types to manage your data
  • Time Off: manage your employee requests and history
  • Last Change Additions: see when employees have been added, had their roles changed, or been terminated
  • Webhooks: monitor the changes that you implement into your BambooHR Open API

Additional Features

BambooHR offers employee profiles that integrate easily into your company's directory. Profiles include employee information like social media links (LinkedIn, Facebook, and Twitter), contact information, job title, and a profile picture. BambooHR also allows you to program automated email alerts for benefit eligibility, employee birthdays, performance reviews, and licenses and insurance expirations-so you'll never miss an important date.

Additionally, BambooHR's platform features an employee calendar that lets you see when employees have taken time off, as well as other important events within the company. We also like the document storage available for BambooHR clients. BambooHR lets you store health forms, employee performance records, driver's licenses, and other certifications in one easy place without taking up space on your computer. Employees can then access handbooks and other resources with great ease.


The Bad

  • Document Storage Space
  • Must Contact for Pricing

Document Storage Space

Upon last review, BambooHR's document storage for its basic and professional plans was 50MB and 100MB respectively. Larger, high-quality PDFs might start taking up this document storage space very quickly.

Must Contact for Pricing

You must contact the company to obtain pricing information based on your business's specific needs, but plans start at $4.99 per employee per month. Prior to paying for a plan, you can try out the software with a free trial account. 


The Bottom Line

BambooHR provides online HR solutions to fit nearly any business in any industry, though it's ideal for small and medium businesses (approximately 50-1,000 employees). We are most impressed with the more than 25 third-party app integrations, ranging from application tracking that aids in the hiring process to payroll management.

We would like to see some project management tools built into the platform as well as clarification about its monthly prices, but overall, the functionality of this HR software package is one of the best in the industry.

HR Managers will like BambooHR's tools for people data and analytics, hiring and onboarding, compensation (payroll), and even company culture (performance management and employee satisfaction (eNPS).

For more information, see the BambooHR reviews below.

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14 Reviews

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Review Source

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Shopman Herriman, UT

BambooHR lives their company values. They are an honest company with quality products. It is super easy to navigate their software. I am able to see and understand everything I am looking for in the program.

1 week ago

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LiveEatBreathHR Fort Lauderdale, FL

So I just started integration and data transfer into Bamboo as a new customer and I had no idea it would be this cumbersome. They claim to have great customer service but good luck reaching someone in customer service, they will placed in queue and then after waiting 5 minutes they will tell you to leave a message and their chat option is not always available soooo good luck reaching someone. This integration has been extremely time consuming due to the lack of assistance.

7 months ago

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1) Limitations with payroll integration is a grave concern especially now that most apps have moved in this direction of total payroll integration; as you are aware HR should drive payroll, hence the need. 2) It is not clear if any of BambooHR's partners provide features/modules that handle Talent Management, Succession planning, Compensation and Leave Management, Recruitment , employee competences and skills, pension etc. 3) What is the basic HRIS?

5 years ago

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HyGenius London, ENG

Pushy sales team that just won't take a hint, they haven't stopped emailing us for over a year since we said the price was too high for us. The software might be fantastic, but their sales tactics means we absolutely will not use them.

6 months ago

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Gabe Burton Riverton, UT

Used this at my last job, it was really confusing as an employee to use just because the interface looks like it was made in 2008, like that they email you when your time off request is approved though

4 months ago


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Elisabeth Kinghorn Nakhon Sawan, 60

I use BambooHR at work and love it! It is very easy to manage employees on and keep track of important data.

7 months ago

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Tom Wong San Francisco, CA

The product is all fluff. They charge you for onboarding but no one will ever give you the training. All they want to do is send you videos of how the product works but the video don't cover 60% of what is needed. This product waste hours of your day. They advertise big companies use their product. but why would they. They have their own HR and IT.

1 year ago

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Chris Ridgefield, CT

THIS is NOT $6-8. This a bait and switch.. AFTER YOU PAY $99/month. You pay $8-12 a month per user. . Also called their main number and option 1 sales.. gave me to a guy who wasnt even sales. He transfers me to a guy who really seemed strewed up on his knowledge of pricing. I mentioned what it says on this bestcompany site and he says "thats volume pricing after you pay for 25 people." Just plain weird.

5 years ago

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Raymond Crystal

After a misunderstanding with their team and payments, they will force you to cancell your account and destroy your hard worked company. They so inconsiderate and won't try to see it from the clients side. So sad how false they are...

2 years ago


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Shante Reeder Ogden, UT

My company has used BambooHR for a little over 2 years, and I could not be happier! It is very user friendly, and benefits any company greatly!

1 year ago


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KS Orem, UT

Overall it was nice when I started my new job but the website is confusing and hard to get into to.

7 months ago

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Charlie56 ,

Very receptive and respectful CS team! Thx.

11 months ago

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Mason Allen Provo, UT

I like BambooHR's integration system and layout. I felt like they were slow to update and fix things that were not working.

1 year ago


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Dave_ Layton, UT

We use BambooHR at my work. It has easy access and provides great record keeping for our HR needs.

1 year ago