The origins of the Sheraton Hotels and Resorts date back to 1933 when two Harvard classmates, Ernest Henderson and Robert Moore, purchased a hotel in Massachusetts. Four years later, the pair purchased the Standard Investing Company in which they operated and managed their hotels. Later that year, the classmates bought a second hotel. It was not until the third hotel acquisition that the chain started to go by Sheraton. The reason behind the name is that the third hotel had a lighted sign on the roof saying "sheraton Hotel." It was too expensive to change so they started to call of their hotels by that name. As the company continued to expand, it started new brands as well until eventually, Starwood Hotels and Resorts Worldwide purchased the chain.
- Sheraton Club
While Sheraton Hotels operate a number of other hotel chains, the Sheraton hotel is typically an up-scale option for travelers looking for a more luxurious accommodation. Guests can book a room at a Sheraton Hotel online or over the phone. A credit card is needed in order to make the reservation, but will not be charged until 24-hours after the check-in.
Sheraton Hotels try to provide their guests with everything they need to ensure a comfortable stay. While amenities will vary depending on the property and location, on average, most Sheraton hotels offer a number of amenities. Standard amenities found at Sheraton hotels include:
- Personalized assistance: staff is on hand to help with reservations and any other travel arrangements
- Sleep experience: eliminate pressure points and increase circulation with Sheraton Beds
- Free wi-fi: the full-service business centers include free wi-fi
- Fitness centers: 24-hour access to cutting-edge equipment is available for all guests
Each Sheraton hotel includes a restaurant that features signature dishes. Each restaurant is inspired by global cuisine, worldwide tradition and local culture. These restaurants, known as Paired, encourage guests to dine without the inconvenience by eating in the lobby or hotel bar in a unique dining atmosphere.
The Sheraton Club provides guests with additional benefits and rewards not made available to those who do not enroll. Club Lounge Privileges provides guests with complimentary breakfast, all-day snacks and beverages, as well as free wi-fi. The Sheraton Club Manager is exclusively dedicated to VIP and Club guests. These managers cater to the needs of these members and is always accessible.
- Service variations
While the Sheraton operates a number of other hotel chains under their management, there are only 400 actual Sheraton hotels worldwide. Even though they are located sporadically throughout the world, Sheraton's can typically be found in high traffic cities and attractive destinations. Other than that, it can be difficult to find Sheraton hotels.
Each location may not offer all of the same amenities either. Guests should be aware that just because a service existed at one location, it does not mean that another location will also offer those same amenities. Services that may differ from location to location include:
- Pet policy
- Cancellation policy
- Rewards benefits
Sheraton nightly rates are, on average, more expensive than the more economy-style hotels. That being said, Sheraton hotels are typically four or five star hotels. Travelers looking to save on hotel accommodations will have to book a room elsewhere.
The Bottom Line
Sheraton Hotels service thousands of travelers each year. During their stays, guests can expect to receive outstanding service. Travelers who book a Sheraton hotel room can expect the following services and features during their stay:
- Friendly staff: they will take care of reservations at restaurants and the hotel itself
- Comfortable rooms: complete with quality beds and sheets
- Wi-fi: available for free in the business centers and select rooms
- Various policies: policies regarding specific hotels may differ from location to location