Hotel Type:Upper Midscale

Marriott Hotels & Resorts is the flagship brand of Marriott International of full-service hotels and resorts. It started with one idea for a single hotel in Washington, DC, originally named Quality Inn. The Marriott name was born with the erecting of a second hotel. More than 80 years later, there’s a Marriott Hotel across the globe in over 45 countries for everything from leisure and resort travel, business travel, hosting meetings, to attending a wedding. 

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The Good

  • Innovations
  • Benefits

Marriott brand hotels and resorts are focused on the idea, "travel brilliantly". This idea is centered on innovation.

These innovations for guests include:

  • Mobile check-in. Mobile guest services have arrived at Marriott Hotels. That includes being able to check-in and out from their mobile app at all of locations around the world.
  • Modern-day meetings. Marriott's new meeting spaces feature naturally lit studios and social spaces to maximize multi-tasking.
  • Marriott Mobile App allows guests to ask for anything, anytime during their stay.
  • Bartenders in Residence is in the prototype phase, with a goal to connect local talent, local bartenders and local flavors and bring them into a Marriott hotel.
  • Teleportation. Marriott has a prototype of 4-D journey devices to give guests a virtual travel experience to their destination of choice.
  • New, smartly designed ergonomic guestrooms in the pipeline.
  • Flexible, tech-savvy work spaces
  • Goji kitchen + Bar set to open in Asia in 2014 and 2015. It is a dynamic restaurant designed for the modern traveler with spaces that transform from breakfast to lunch and dinner.
  • Healthy Vending machines containing locally grown organic fruits and vegetables.

The Marriott hotel staff is globally known for being very friendly. Along with the basic amenities such as free WiFi and buffet breakfasts, Marriott encourages guests to "co-create" with them by submitting fresh ideas for the hotels to implement. Hotels are also typically located in convenient locations near airports, restaurants, major highways and shopping strips.

The Bad

  • Additional fees

The resorts are all-around enjoyable, but guests were less-than thrilled with the hotel's additional fees:

  • $27/day resort free which allows you a beach chair, umbrella, towels each day, as well as
  • Free drink must be a signature cocktail-
  • Daily parking fee. Visitors end up paying less to park than a guest paying to stay in the hotel I believe it was $27/day as well, pathetic!
  • Resort Pool was always lukewarm, even in 90+ degrees
  • Breakfast on premises is expensive with $20 for 2 eggs with one meat.
  • Beach lovers were a bit disappointed with the amount of scattered seaweed, hotel needs to do better cleaning it up.
  • Average resort with above average prices
  • Rooms were a little dated but very clean

The Bottom Line

Marriott Hotels & Resorts is the flagship leading brand of Marriott International. With its "travel brilliantly" campaign, Marriott offers many cutting edge innovations, aiming to be the leading global premium hotel brand among Generation X and Y travelers.

One of Marriott's popular guest amenities is their THANN specially- crafted aromatherapy items. Their hotels have a solid reputation with strong customer loyalty. Marriott hotels are located in convenient locations for travel, food, and recreation and shopping. To some, Marriott's resorts have average amenities with above- average prices. Rooms in some hotels are a little dated but very clean. There are also additional resort fees for guests. Despite the negatives, the staff is very pleasant and friendly.

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User Reviews

Star Rating

4.6
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195 Reviews

Review Breakdown

5 star
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4 star
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3 star
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2 star
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1 star
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Sara Smith
December 9th, 2019 Riverton, UT DETAILS
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Always top notch hotel with friendly staff, clean rooms, great atmosphere and comfortable beds to get a good night sleep in.

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KC
December 9th, 2019 Riverton, UT DETAILS
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Marriott is definitely our family's go-to hotel. There is a standard that you know you're going to get at a Marriott. We will usually book online .

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Roberson
December 9th, 2019 Salt Lake City, UT DETAILS
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The Marriott Hotels and Resorts in Park City are of some of the better in the state of Utah. The are staffed with friendly and efficient employees, the rooms are usually in good conditions.

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Kimmi
December 5th, 2019 Riverton, UT DETAILS
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Marriott is a great place to stay. They are always clean with great customer service. Read the fine print to catch any extra fees.

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Missy Mamros
December 4th, 2019 Warrendale, PA DETAILS
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Will only stay at a Marriott. We are Marriott rewards carholders and we love the service and value we get when staying at Marriott around the world.

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Luke Blake
December 3rd, 2019 Pleasant Grove, UT DETAILS
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Marriott Hotels are my number one pick when traveling. They have the nicest resorts and hotels and clean, nice rooms and are in awesome locations. I would definitely recommend!

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Trina Smith
December 2nd, 2019 Payson, UT DETAILS
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Love Marriott and the brand reputation. You know you are getting a decent room, service, and price wherever you go.

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BeauCarl
December 2nd, 2019 South Jordan, UT DETAILS
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Marriott it continues to expand its line of hotels making it even easier to find a five star property or a budget friendly property all over the US. They have limited properties in the South Pacific the Caribbean and Central America. I appreciate their rewards program and have been able to get free nights after staying with Marriott. Please be aware the majority of the Marriott hotels are not owned by Marriott but owned by individuals or other companies that use the Marriott name and operations as such many of the hotels are outdated and are in desperate need of renovation.Please be aware the majority of the Marriott hotels are not owned by Marriott but owned by individuals or other companies that use the Marriott name and operations as such many of the hotels are outdated and are in desperate need of renovation

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Cooper Thompson
December 2nd, 2019 Pleasant Grove, UT

Marriott is a great hotel and the service is the best the hotel is very clean and the food in the morning is very good

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Connor
November 29th, 2019 Farmington, UT DETAILS
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I stay at many Marriotts around the country. One of my favorite Marriotts is the Vegas one! They are very reliable

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Larson
November 27th, 2019 Riverton, UT DETAILS
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During the Summer, me and my family went to Portugal. On the last night that we were there we stayed in a Marriott Hotel. We were all so tired and we just wanted to sleep. The beds were so comfortable and the breakfast was delicious. We swam in the swimming pool and the water was warm and it was so fun! If you don't know which hotel to stay at, Marriott is a good option!

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Treyson Lewis
November 27th, 2019 Pleasant Grove, UT DETAILS
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Super clean rooms and they never slack on their room service. Super great staff and really nice people.

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Shannon B
November 27th, 2019 Salt Lake City, UT DETAILS
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Every hotel stay I've had through Marriott has been great. Their rates are fair, their rooms are always clean, and there is always one nearby anywhere I travel to.

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Mason Henrie
November 26th, 2019 Pleasant Grove, UT DETAILS
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I found something under the bed, I will never go back to one of these hotels. I dont care the circumstance, no thank you.

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Hunter
November 26th, 2019 Pleasant Grove, UT DETAILS
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Marriott Hotels was good. The people were great there and very nice. The only downer was we didn't get enough towels. Other then that this was a great hotel.

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dawson
November 26th, 2019 Pleasant Grove, UT DETAILS
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Every time I have stayed at the Marriott its been a great experience. There breakfast is always good in the morning!

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Carter Merrill
November 26th, 2019 Pleasant Grove, UT DETAILS
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The beds in Marriott have always pleased me. I have back problems but when I go to Marriott I don't have to worry about hurting the next morning.

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Carson Ormond
November 26th, 2019 Lindon, UT DETAILS
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First pick when looking for a hotel. Great service and comes with a breakfast too.

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Caleb Campbell
November 26th, 2019 Pleasant Grove, UT

I would never stay anywhere but a Marriott. They're hotels are the nicest places to stay and I leave satisfied every time.

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Brody Ballantyne
November 26th, 2019 Pleasant Grove, UT DETAILS
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I always stay here. always get my moneys worth so I will make sure to still be there

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Martha Gourley
November 26th, 2019 Pleasant Grove, UT DETAILS
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My husband and I have stayed with Marriott for the last 45 years. They always provide clean rooms and a very pleasant environment. The pool area and grounds are lovely and many hotels offer breakfast. The breakfast is hot and delicious with many options.

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Tom Gourley
November 20th, 2019 Pleasant Grove, UT DETAILS
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Marriott offers a good variety of hotels and motels at reasonable prices with good quality facilities and services. I particularly like the free breakfast offered at the Residence Inns and some of the hotels.

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Spencer Morris (Logan)
November 19th, 2019 Riverton, UT DETAILS
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Always love Marriott. but they also seem to be more expensive and sometimes get hit with additional costs

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Jon Robinson
November 19th, 2019 Riverton, UT DETAILS
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We love Marriott. Always clean, great service! You'll pay a bit more, but it's totally worth it.

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Brittney Miskin
November 19th, 2019 Riverton, UT DETAILS
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Marriott Hotels are a great option when you are looking for value and cleanliness. I've never been disappointed staying at a Marriott Hotel property.

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Kaydence Bonino
November 18th, 2019 Riverton, UT DETAILS
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We've been so spoiled because My brother works at the marriott so we get a good deal and now we don't want to stay anywhere else. The Marriott is always so clean and the customer service is great!

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Todd Homitz
November 18th, 2019 Evans City, PA DETAILS
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Great rooms, great employees and great pricing. Everything you're looking for in a hotel.

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Amanda Purpura
November 18th, 2019 Gibsonia, PA DETAILS
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Hands down my most favorite hotels. The service is impeccable, the rooms are always pristine and the amenities are on point.

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Amanda Rosen
November 15th, 2019 Warrendale, PA

I have always had good experiences at Marriott Holets and Resorts. I have nothing bad to say, their rooms were always clean and presentable. Also usually has parking.

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Jon Posey
November 15th, 2019 Riverton, UT DETAILS
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You can't go wrong with Marriott. Hotels are typically clean, some can be very nice. I haven’t stayed in one yet that I thought was bad, all good experiences.

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Sandra
November 15th, 2019 Dayton, NJ DETAILS
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I stayed at the Marriott hotel in Seaside and it was spectacular everything was super clean Customer service and concierge was amazing and I felt comfortable in my space

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Mike Gourley
November 12th, 2019 Pleasant Grove, UT DETAILS
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Clean rooms, clean visiting areas, great customer service, great house keeping, very prompt room service. Not always truthful about hidden fees.

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Lily
November 11th, 2019 South Jordan, UT DETAILS
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Marriott are very sweet hotels. All over the world great rooms and customer service.

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Kathryn Robinson
November 11th, 2019 Riverton, UT DETAILS
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I have stayed at numerous Marriott Hotels during my travels. There are a number of “levels” of Marriott hotels varying from lower end (Springhill Suites) to high end (JW Marriott). Many of the Marriott hotels will offer a very nice continental breakfast, which is always a selling point for me.

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Brittany Wilkinson
November 11th, 2019 Herriman, UT DETAILS
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I've always enjoyed my stay at a Marriott. I have early memories of going downtown on Easter weekend when I was little and we would stay at Marriott and swim. Anytime my vacation includes a Marriott, you know it's going to be a nice stay.

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AK
November 8th, 2019 Riverton, UT DETAILS
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Of course each Marriott you stay it is going to be different, but overall, we love Marriott hotels. They are our go-to hotel for everything. Each Christmas we go to the downtown Marriott and have a staycation. Last year they had a scavenger hunt for kids to find an elf on the shelf.... and Christmas carols in the lobby. So fun! We also enjoy the swimming pool and morning breakfast buffet.

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Eric Smith
November 7th, 2019 Riverton, UT DETAILS
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We love staying at the Marriott and know that we will sleep in comfort and rest well.

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Tom M
November 5th, 2019 Holmdel, NJ DETAILS
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I recommend staying at Marriot hotels. My last stay was at the Marriot Waterside in Tampa FL as was leaving there on a cruise. The experience was great. Nice view from the room. The room we stayed in was very modern and luxurious. We at restaurants in and around the hotel which very enjoyable. Before leaving I took pictures of the room and bathroom that inspired my upgrading my mater bath in my home. We're looking forward to our next stay with Marriot.

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Adriana Diaz
October 21st, 2019 American Fork, UT DETAILS
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Very well maintained , and very friendly and welcoming staff!

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C B
July 5th, 2019 Hyrum, UT DETAILS
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90% of the time it's a great experience. Could be better with letting people know when one of their hotels are under construction. Overall though, a great place to stay.

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Mason
July 5th, 2019 Wellsville, UT

Very great way Nice people and great places to stay

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roxanne
June 11th, 2019 Millville, UT DETAILS
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We love staying at Marriotts we know the cleanliness and friendly staff will always been consistent. They are top ranked on out hotel radar, We love vacationing with Marriott

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Nana Asiata
May 20th, 2019 Herriman, UT DETAILS
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We stayed at the Marriott a couple times this year and we loved it. Their beds are super comfortable and the service is always awesome. Front desk staff was also helpful throughout our stay.

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Hannah Giles
February 14th, 2019 Pleasant Grove, UT DETAILS
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We try to stay in Marriotts whenever we travel. We have found them to be the cleanest and most well-kept hotels. The Towne Place Suites are my favorite ones and they always have a good complimentary continental breakfast that has a lot of variety. Once, we had a family medical emergency while on vacation and were forced to stay in a Towne Place Suites, several hours away from our home, for two weeks. The staff was so kind to us, giving us a discounted rate and even moving us into a larger suite because of the terrible stress we were going through. That was at the Towne Place Suites in St. George, Utah.

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Jen Paxman
February 13th, 2019 Lehi, UT DETAILS
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My friends call me a "Marriott snob". I LOVE Marriott hotels and will rarely stay anywhere else. I know that every time I reserve a room that it will be clean and smoke-free. Their customer service is unmatched as well. I can't say enough great things about Marriott hotels. I like that there are different options depending on your personal need and price point.

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McKinzie Figueroa
February 6th, 2019 Provo, UT DETAILS
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Marriott hotels are very nice and always clean. I have been to a lot of them all in different places and have never been disappointed. Check in is always easy and quick, check out is even quicker.

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Kymberlee Yack
January 3rd, 2019 Orem, UT DETAILS
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Marriotts are nothing short of amazing! i've never had any problems at any location i've stayed at. The rooms are beautiful and always so well kept and the staff is always wonderful!

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Tanner Cook
December 17th, 2018 Gilbert, AZ DETAILS
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I love Marriott hotels. You really can expect the same high quality rooms. The biggest perk with them is the ease to earn Marriott reward points! My wife and I watch our points build up and enjoy a nice staycation when we get enough!

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Darius Williams
December 13th, 2018 Alexandria, VA DETAILS
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very nice rooms at a very affordable cost and nice customer service!

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Sierra Dixon
December 12th, 2018 Gilbert, AZ DETAILS
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Loved staying here. I felt safe and comfortable and everything was really nice. Customer service was very good. The front desk was helpful and the maid service did a great job too. The cafe/Starbucks that was inside had great hot chocolate.