Holiday Inn was founded by Kemmons Wilson, a Memphis, Tennessee native inspired to build his own motel after a disappointing motel stay during a family road trip. His hotel was initially named the Holiday Inn by the original architect Eddie Bluestein as a joke, in reference to the 1942 film Holiday Inn, starring Bing Crosby and Fred Astaire. The first Holiday Inn opened in Nashville in August 1952 as Holiday Inn Hotel Courts. Today, as one of the world’s most popular hotel brands under Intercontinental Hotels Group (IHG), Holiday Inn is the most recognizable tier of service. It has two distinct types: high-rise, full-service plaza hotels and low-rise, full-service hotels. The former also included many high-rises with round, central-core construction—instantly recognizable from the traditional 1970s model. Both offer a restaurant, pools at most locations, room service, an exercise room, and functional but comfortable rooms.
A unique aspect of Holiday Inn is the fact that they offer a wide range of hotel "types" in an effort to help as many travelers as possible. For example, some Holiday Inn locations are labeled as luxurious four star hotels while other a more standard service for a lower price.
Holiday Inn an ever-expanding global brand with 3 people checking into a Holiday Inn hotel every second. With such high traffic moving in and out of their hotels, Holiday Inn works to provide their guests with all the necessary services and amenities. They offer guests friendly amenities, such as:
Holiday hotels offer accommodations catered to both business and casual travelers' specific interests and needs.
Positive feedback from guests typically consists of:
The Holiday Inn brand also spans into Holiday Inn Express and Holiday Inn Resorts. While associated together, each "type" of Holiday Inn does somewhat differ in price, services, and other amenities. This reach of brands allows Holiday Inn guests the opportunity to find the right property for their traveling needs.
With thousands of Holiday Inn properties servicing a range of guest types, the Holiday Inn rewards program is something that can benefit the frequent traveler. Each qualified stay allows guests to accumulate points. The number of points earned may vary depending on the hotel rating and how much the nightly rate is. Once a guest has earned a certain number of points, they are then eligible to redeem their rewards for free night stays or other rewards.
Holiday Inn offers many nice modern full-service amenities, but there are people who would beg to differ. For example, amenities can vary per room. One room may have a mini-fridge while another does not. A few other concerns and/or common complaints:
The hotel's saving grace seems to be the super-friendly and helpful staff. Most guests claim that they would stay there again, but would check out some of the neighboring hotels first if they are looking for more individualized attention or more luxurious services.
I have stayed here a few times and its a little smaller than I like but it fulfills its purpose and the staff has always been friendly and never had any problems.
Holiday inn is a decent hotel, I have stayed at a few different locations it's normally pretty clean but it could be a better price for the quality of the hotel.
Holiday inn is a great hotel to stay at and the service is great and the hotel is very clean and nice great place to stay
We went on a trip to California, and we stayed in Holiday Inn. The swimming pool was very warm and we had so much fun in it. The beds were very comfy and we all slept good. I recommend going to Holiday Inn.
Holiday has really great service they are really helpful and super kind. The rooms are super clean!
The Holiday Inn is amazing and I've never had a bad experience at this hotel. It's complimentary breakfast is great.
This was a great stay!! Very happy with the service and the pool. My kids had a great time. Everything was clean and fresh. Never felt better in a hotel.
Some facilities can be good and some not. Some of the units are newer but others need repair. The newer units are quite nice and are priced better than other "big name" facilities.
I love that I can always count on Holiday to provide me with a clean room and hotel, good customer service, at an affordable price.
Very cost affective rooms and you can tell by the rooms. Not the greatest quality but if you're looking for a hotel for a decent price you have your winner.
Holiday Inn is a great place to stay. fairly priced and able to still feel like you are staying somewhere nice.
Holiday Inn hotels are of medium quality. I've never had any issues but also was never super impressed with the rooms or the cleanliness.
Holiday Inns are solid. Clean, convenient, some have extra amenities. Some can get pretty expensive for what you are getting but still a good choice.
Attended a baseball game with my son in CA a couple years ago and stayed at Holiday Inn. Great hotel for the price. Clean rooms.
Great price and only have had positive experiences from comfortable bed to sleep in to a good breakfast in the morning.
We've stayed at the Holiday Inn a few times. It makes for a reasonable vacation while traveling with kids. We have enjoyed our stay. They have been clean and the customer service was good.
Holiday Inn is our go to hotel when ever we go to Nevada , they are really affordable and well-maintained.
My family's go-to hotel is Holiday Inn. We have stayed there many times, and usually no matter where the hotel is located, Holiday Inn always has great service! The employees are very kind and accommodating for my family's personal needs. Their breakfast is always delicious, our favorite part is their yummy cinnamon rolls. My dad says there is no where else that has better cinnamon rolls than Holiday Inn. Some Holiday Inn hotels have changed their recipe for cinnamon rolls, but they still have everything else. Holiday Inn hotels are always clean, and smell nice. A good place to stay if you're unsure of where to go!
The best thing about Holiday is the value that you get for the price. It may not be the nicest hotel out there, but it is great for what you are paying for. Every time I have gone it has been clean and we have never had any problems.
Reward program is awesome! Rooms are always clean and customer service is top notch. Better Menues for room service and more coffee options in room
my family loves holiday inn. we've been point members for years. growing up this is the only place we stayed on business trips, and now that i'm old enough doing my own trips this is the only place i will stay. it's affordable, kid friendly, and the service is always great.
Really nice hotel rooms! Often have really good online prices as well!
Great hotel and won't break your bank. Rooms are generally clean and services are friendly and convenient
Can always count on Holiday Inn's have stayed in theme even during my Scotland trip and multiple times during my visit to San Francisco and Buffalo. Very accommodating, comfortable, money's worth and good locations.
There bed is so comfortable and always clean. the breakfast is pretty good also
Love Holiday Inn. I have stayed several times at Holiday Inn Express across the nation and I have always been impressed. The beds are clean and comfortable. The pillows are divine! In the morning, their breakfast buffet is hot and ready and delicious. Excellent customer service. It is the first place I go to when I want a hotel. The pricing is excellent.
We stay at Holiday Inn all of the time and it is always so clean and staff is very friendly! Definitely recommend to anyone looking for a great hotel for a reasonable price.
I have stayed at the Holiday Inn plenty of times and they are great. Clean, nice staff, good food. Can't complain one bit about how I've been treated in my experiences.
Good staff was very friendly but breakfast was very artificial tasting.
This is the hotel that my family and I stayed at the most when we went on family vacations. I liked how clean their rooms are. The maid services were always great. And there was always an ice machine close by keep our water cold.
So they tend to have really nice breakfasts and the rooms tend to be clean and tidy. Never had anything lost or stolen. However I have found old cigarettes on the floor in the bathrooms before.
Its a hotel and it is good for sleeping. I am really unsure of what else I can say about the Holiday Inn. They keep the rooms clean and I have never had any customer service issues during a stay.
Customer service very unprofessional and the hotel is very dirty
We like the breakfest indoor pools. In are experience. Very clean breakfest area and room service.
Quick getting in. Clean Room, Everything worked. Great Stay
Great place to live on vacation or traveling. They provided everything we needed when we was pulled over because the roads were closed due to the snow. Very good accommodations.
Top Shelf chain with attentive services based on the needs and comfort of the customer.
The facility was well decorated, clean with nice amenities. The local area was a little scary, but California seems to have a lot of homeless people on the streets no matter where you go.
Rooms always clean. Most dont have complimentary breakfast. I prefer hotels that do.. holiday Inn Express does and its always good.
clean hotel and friendly staff, pricing was great snd you get breakfast
HIE needs to reduce costs. Have become a HOTEL and not a convenient inexpensive place to stay off of the highway
Great the employees were great. Personally I would not change anything at the hotel I stayed at.
Nice hotel. Friendly clerk at front. Clean rooms. gym could use updated equipment
Wonderful everytime, beds are always soft and clean. Pleasant staff.
Appreciate the friendliness and helpfulness of staff, facility is clean and welcoming
Nice hotel. Clean and comfortable adequate parking
There was Red Tide. We were not notified nor given the opportunity for a discounted rate.
Didn't know they were under construction fir remodeling, would have stayedcdome plsce else! Gave to say that the room was very nice and comfy!!
I like the fact that the staff at the hotel I stayed at was very welcoming, courteous and friendly.
Rooms need to be updated. Our rooms shower barely worked.