Baymont Inn and Suites
Is This Your Business?1.9
2.3
Overall Score
LAST UPDATED: May 19th, 2022
The first Baymont Inn and Suites opened in Oshkosh, Wisconsin in 1973 and was originally named Budgetel. Baymont Inn and Suites became the official name in 1999. The hotel chain was the idea of the CEO of Marcus Corporation, Steven Marcus, who wanted to create a limited-service, discount price hotel chain. In 2004 Baymont Inn and Suites was sold to La Quinta Corporation, then in 2005 Blackstone Group who in turn sold to Wyndham Worldwide. There are currently over 400 Baymont Inn and Suites in operation across the country.
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The Good
- Affordable
- Breakfast
- Rewards
- Affordable: Quality at a discount price is always a challenge, but Baymont seems to offer both.
- Breakfast: Continental breakfast is a staple at all Baymont locations. Who doesn't love free food?
- Rewards: Loyal customers can join the Wyndham Rewards club and get points and exclusive offers.
- Deals: There are a number of ways to save, even if you aren't a Wyndham Rewards member.
- Pools: Many locations offer pools and exercise facilities.
- Connect: Stay connected with free high-speed wi-fi at every location.
The Bad
- Availability
- Variety
- Meeting space
- Baymont Inn and Suites does not offer options like other hotel chains. They have one offering: limited-service, discount-priced hotel. There is no variety, so don't look to Baymont to fit every situation.
- Baymont is not the type of hotel chain that can offer space for meetings, or conferences. If you have a large group it would be best to explore other options.
The Bottom Line
- Baymont Inn and Suites offers all of the amenities you need, and includes a continental breakfast at every location.
- There are only 400 locations across the country, so there may not be one near your desired destination.
- Wyndham Worldwide affiliations allows customers to gain and use rewards at Baymont and all other hotels that are part of the Wyndham conglomerate.
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Kathy Jane Hickey Mason City, IA
I booked a room with king bed and balcony in keystone for May 12 thru 14. When we got there, it was closed and our reservation had been switched to th Ramada Inn. This was in Keystone, SD. The reason I booked the more expensive room was for the view from the balcony. It was our first time to the area and we were looking forward to the experience. I did not get any notification of the change or I would have looked for something similar. There was also no continental breakfast. The original charge for the Ramada was a few dollars more until we said it was nothing like we had reserved and didn't get the military discount. The price was adjusted. We also dealt with construction vehicles parked outside our room so parking was also an issue. We had a nice vacation but was very disappointed with the lack of communication and the downgraded accommodations. Kathy H
1 week ago
Review Source
Chris Benson Wabash, IN
Stayed this past weekend at the Baymont in Noblesville, Indiana. This property is in dire need of a renovation. The carpet in our room was frayed, I tried to open the drapes and I thought they were going to fall apart in my hands. My bath towel had a hole in it. Then there is the breakfast. It is not diabetic friendly. No juice, no milk. Danish and muffins and fruit that had seen better days. Couldn’t get a full cup of coffee. We ended up checking out and going else for breakfast. For the cost of the room, we expected better. Won’t be back.
1 month ago
Delesia Pinder
2/10/22-2/13/22..when arriving the service was fair at the beginning curtian were torn not enough towels for guest of 2 clocks wasn't working nor was the telephones the floors wasn't vacum the entire stay..didn't dump all the trash..soap shaving was left in the shower .housekeeper ran out of towels were given pool towels instead of any towels also the rudeness knocking on the door while getting dress for a funeral trying to get there on time it made the more stressfuls and nerve wreaking housekeeper wasn't on there job
3 months ago
Michelle Louisville, KY
THE STAFF WAS AMAZING! Every last member was so kind!! EVERY.SINGLE.ONE! Anything I requested from pool times & towls to extra shampoos; all my needs were addressed! All I wanted to do was get away & find my peace of mind & I got what I needed. Special shout out to Anthony,The GM at the Dublin Ga location!!! He was more than AMAZING! Will definitely be staying here again! I stayed for almost a week & leaving today. Sad about it but will be back! Thank you to the staff for making me feel at home!
2 years ago
Michael Kiss Redding, CA
If you want to get charged for nights you didn't stay there , go to the Baymont in Anderson, CA.
I gave them one star because they wouldn't let me write a review with zero or half a star.
Stay away from this hotel
2 months ago
sandra hnilo Kalamazoo, MI
We were quoted a price by the Baymont online agent and received
our confirmation. The hotel charged $20,00 more per night and
it took a lot of work to get it resolved and still feel I was cheated.
This was in Enid, OK in May 2021. Also the agent checked with
the hotel while I was confirming and the breakfast was
described much better than actually was available. They
appeared to be under staffed which is a thing these days.
9 months ago
Clravndal Bozeman, MT
When traveling we stopped at Baymont Inns & Suites in Fargo ND. Desiree was working at the time. We checked in fairly late, but she was very welcoming and helpful. After traveling all day and being tired, she was jovial and very nice. She is a great asset to your company. Thank you Desiree
1 year ago
Tommie Butler Westfield, IN
OMG! Service Was Very Badd, Almost Was Asked To leave Because Of The Hidden Fees, Requested, Took Hours To Finaly Warm Up Room, Then The Icing On The Cake Was Roaches In The Shower, I Actually had To Kill Three (3) To Take A Shower. And If You're Only Going To Serve Toast, Orange Juice & Cereal . Don't Serve Anything
4 months ago
Caleb Hart
My room had bugs and the beds weren't even clean!!! Never coming back again, no towels, there was trash everywhere, and Staff were so rude aswell.
2 months ago
Jeffrey Ferreira Johnson City, TN
Staying at the Baymont in Johnson City Tn. What a dump. Electrical outlets are hard to find, the room is so small you barely have enough room to change. Rooms are so out dated its not funny. I can’t believe they are charging us $77 per night. They only reason we are here because of a softball tournament. I would move but the city is full. Check in was not a very friendly experience. Desk clerk was rude and should not be in the Hospitality industry.
10 months ago
Sue and David Garza SD
We stayed at the Baymont Inn in Colorado Springs, CO 1055 Kelly Johnson Blvd, it was very worn and dirty. We paid way too much for a run down, unkempt hotel room. The floors were gross and the room had not been vacuumed, not to mention a stain on the toilet, food stained microwave, very little toilet paper and hair in the shower. We do not recommend this location.
10 months ago
carole abel Palm Coast, FL
We checked in to the North Myrtle Beach location because they accept pets. when we checked in, there were a few people in the pool so we were glad to stay and planned to swim in the morning. The morning manager served tepid, weak coffee, old oranges and package dainty danishes and informed us that the pool was NOT in use and that no one was to be in pool the previous night- needlesss to say- we were very disappointed and felt lied to and taken advantage of, only good thing was room itself and outback next door
11 months ago
Christina Milwaukee, WI
I stayed at the Baymont in Greensboro, NC on Veasley Street on July 28th. It was completely disgusting. There were red stains on floor, dust in the ceiling, the walls were full of dirt, there were missing handles on the night stand, the lamps did not work and there was centipedes. We had to purchase our own linen as the sheets were stained and were ripped. One of the sheets had cigarette holes in it. The room had an awful damp odor. The outside door handle was loose and there were exposed cords in the hallway. I only stayed as it was junior Olympics and no available hotels with an hour of the stadium and my daughter wanted to be with her AAU track team. The staff was very kind, however the hotel need to be torn down. I do have pictures.
2 years ago
Kelly Peoria, IL
Well to start, I was callimg around to check hotel prices in the area I would be staying in which was Jacksonville IL. I called on May 1st and talked to a guy and he was really great!! He was polite, listened to me and they had great prices. So I tell him I will call back after checking around, the guy said great let him know. So I call a few other places and no one could beat their deal. I had to call back the next day though because I had to go to work so on Thursday, May 2nd around 3pm I call back to reserve the room and see if it was still available and I get the most pushy obnoxious lady to which I ended up hanging up and not even getting the room. I called and tried to tell her I had previously called and wanted a room for Sunday to Thursday and while I'm speaking trying to tell her what days she is interrupting me asking me when, what day etc...I'm like geez lady if you would slow down and listen I just told you so I had to repeat myself when she could have just listened in the first place and as I'm trying to talk and inform her it would be one person one room etc etc , she just kept on with the interruptions and asking g questions I'm sitting there telling her. First of all it is rude to interrupt and second of all she was so impatient it is very annoying g when you are trying g to talk and someone is constantly asking questions the whole time you are talking.g and if they would just slow down and listen...the same questions they're asking is what I was saying and trying to tell you in the first place...needless to say I got so frustrated I hung up and didn't end up getting the room and actually went somewhere else and paid more. If I have to pay more to not get someone like that on the phone ....IT IS totally worth it to me!! Thanks Comfort Inn
3 years ago
Jordan Michigan City, IN
My friend paid for a week at the hotel, the first few days was nice. The workers were very polite, I wish I remembered their names.. but today ( day before we were suppose to leave ) Wendy, the front desk lady made us all leave a day early. Her attitude was disgusting. My friend brought a dog over ( baymont is pet friendly but I guess there’s a fee ) she tried telling us it would be $200 since we didn’t tell her about he dog.. The dog wasn’t staying with us but was visiting for that day so I didn’t think it would be an issue.. and now she banned me and my friend from the hotel. This made us upset so we argued and she called the cops and had him write trespass warnings so now if we ever come back we’ll be arrested. So now we left one day early with no type of refund.. very unprofessional
3 years ago
Review Source
jingqi lei Rockville, MD
have a great experience in staying this hotel. there is a discount rate for government employee, which is a great advantage. the environment is very healthy, and room is spacious, and custom service is friendly.
1 year ago
Deborah Eizinger Memphis, TN
Location is good but the hotel is very tired.
After entering the room I was hit with the stale smell.
The bathroom faucet leaked and the hairdryer fell off the wall.
I stayed next to the laundry room and the machines were used late into the night which made an unsatisfactory nights sleep.
2 years ago
Phyllis Callahan Orlando, FL
Stayed 1 night at the Baymont Inn and Suites by Wyndam in Hagerstown, MD. Nastiest hotel I have EVER stayed in!!! The place was old, carpets were filthy, tile was beyond dirty! My bathroom shower head had mold and black mildew growing on it, and mold was on the grout in the tub! The sheet rock was coming off the wall in the bathroom. The refrigerator in the room was dirty, the microwave was nasty with splattered food. The towels and washcloths were like sand paper!! I will NEVER stay at a Baymont hotel again!!!!
2 years ago
H and A masker Saginaw, MI
We had a great experience here and will come back again clean rooms everything was nice front dest people are verry inviting
3 years ago
Rodger Naperville, IL
Hotel rooms and hallways had foul damp smell, light fixtures were loose and almost falling down. One of the mattresses was collapsed and sinking towards the edge. Overall the worst hotel room that I have ever been in. A big disappointment, will not go back to a Baymont Hotel again
2 years ago
CJ Flossmoor, IL
DO NOT STAY AT THIS HOTEL. THE CLEANING STAFF ARE THIEFS. I STAYED AT THE BAYMONT INN IN SOUTH HAVEN MICHIGAN LAST WEEK AND MY APPLE EAR PODS WENT MISSING. BAYMONT INN CUSTOMER SERVICE SUCKS! THEY WEREN’T WILLING TO HELP ME AT ALL.
3 years ago
Cynthia Gathmann Buford, GA
Charges for services not rendered . State they send confirmation emails. False. Unacceptable customer service
5 months ago
Brittany Dianne Peoria, IL
there was trash under the bed and the soaps and shampoos had already been used. the sheets where dirty with spots and the room was not vacuumed.
6 months ago
Brittany Queens, NY
Negligence! Ended up with 12 stitches after stay in Marietta OH. Owner blocked my number after charging me for previous damages.
7 months ago
Review Source
Christyan Bennett New Orleans, LA
Baymont Inn and Suites are very comfortable. The prices are sometimes very very high but the view and amazing services make it worth it.
2 years ago
April Langowski Saint Clair Shores, MI
Filthiest room I've ever seen, also no toilet paper, Kleenex, or soap . I have pictures to prove my horrible experience.
11 months ago
