Trip Advisor is not simply a hotel booking platform, but a travel community. The website is unique because it was one of the first travel search engines to feature user generated content. The website is supported financially with an advertising business model. You can simultaneously see deals from sites such as Expedia, Travelocity, and other booking services. Occasionally, content is provided directly from travel service provider websites. Operating in 48 markets worldwide, TripAdvisor has grown to be one of the largest travel sites on the internet. With over 340 million unique visitors each month, TripAdvisor has created the largest travel community in the world. They own and operate 24 other travel media brands including AirFareWatchDog and VacationHomeRentals. Their review portion of their business model has helped travelers make informed decisions when it comes to booking travel.

The Good

  • Unique features
  • Reviews
  • Traveler's choice
  • Mobile app

Unique Features

Trip Advisor does more than allow users to filter through and book hotel rooms. Trip Advisor is a great tool for finding flights, hotels, and other travel services. Each month, TripAdvisor helps millions of people as they search, review, or book travel accommodations. Their platform pulls pricing information from thousands of travel sites and hotel platforms to provide travelers with the most up-to-date information.

Each travel agency offers unique features that benefit travelers as they book their upcoming trip. In addition to having the ability to book flights, hotels, and other vacation rental necessities, Trip Advisor also provides their users with the following capabilities:

  • Read Reviews - travelers who have stayed in a hotel, eaten at a local restaurant, or visited a destination attraction write reviews to inform other travelers and help alleviate the guessing game associated with booking accommodations without ever having visited before
  • Compare Prices - compare the fares and rates of thousands of accommodations all with one search
  • Travel Community - through the travel forum, prospective travelers are able to ask questions to those who have already visited their desired destination and receive tips and advice

Reviews

The review aspect of their business model is one of the most intriguing features TripAdvisor has to offer to travelers. As of right now, TripAdvisor has over 350 million reviews covering more than 6.5 million accommodations. These accommodations range from hotels, to restaurants, to travel attractions and provide travelers with a more complete picture of what their experience may be like.

Traveler's Choice

Traveler's Choice is also a resource that is unique to TripAdvisor. Travelers can browse the year's top hotels, destinations, beaches, etc. based on user reviews. This list comes out each year, and travelers can look at the winners of the past as well. This tool allows travelers to find popular destinations and attractions that they may not have necessarily known about otherwise.

Mobile App

Another product TripAdvisor makes available to travelers at no cost is their mobile app. The TripAdvisor app is available on both mobile devices and tablets. It comes with a number of services that can benefit almost any traveler, including:

  • SeatGuru: this feature includes seat maps, flight search, and flight status updates
  • GateGuru: this features includes airport maps, stores, tips, weather and flight status
  • TheFork: this feature allows travelers to book reservations at the best restaurants

With the mobile app, travelers can also book accommodations and manage their arrangements on the go without having to worry about logging onto a computer to check the details.

The Bad

  • Tools and resources
  • Limitations of rewards

Tools and Resources

TripAdvisor offers the most complete user review system, and as such, their travel booking side of things does not include as many tools or resources as other booking sites. Other online platforms incorporate TripAdvisor reviews, but the technology that makes up the TripAdvisor data is not necessarily innovative.

Limitations of Rewards

While TripAdvisor does have their own rewards program, it does come with some limitations travelers should be aware of. For example, a number of travel agencies will offer a dollar for dollar rewards system that helps travelers save on hotel rooms and other attractions. TripAdvisor's rewards program is a bit more restrictive in that it requires the following:

  • Book a trip on TripAdvisor to get first promo code
  • Code will save traveler 20% ($250 spend = $50 off, $500+ spend = $100 off, $1,000 spend = $200 off)
  • The day after the trip is booked, an email will be send with instructions on how to redeem the bonus on vacation activities

The TripAdvisor "Bonus" is a limited time offer and only applies during certain times of the year. So, if a traveler wishes to go somewhere during a different period of time, the "bonus" may not apply and they will not be able to redeem the promo code.

The Bottom Line

TripAdvisor is an excellent resource for those looking to book a trip, but are not quite sure what to expect. With comparison tools and aggregated data, travelers can book their accommodations at an affordable rate. While most travelers appreciate Trip Advisor's search functionality, there are some limitations. That being said, TripAdvisor also has user-generated content that isn't necessarily found anywhere else. They can also avoid being misled by hotel room pictures with the reviews aspect of the site. Travelers that use TripAdvisor for their booking needs can expect the following from the service:

  • Top travel destinations with thousands of hotel options
  • Fast and easy booking for flights, hotels, rental cars, etc
  • Packages available for bundle booking
  • Reviews on millions of accommodations
  • Mobile app to help organize and plan trip
  • Limited rewards bonuses

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All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify our review moderation team.


User Reviews

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8 Reviews

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Shari Evers
September 17th, 2018 Lehi, UT DETAILS
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Trip Advisor finds the best deals and discounts on hotels like no other vacation site I’ve visited!

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L Fowler
August 28th, 2018 Pleasant Grove, UT DETAILS
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I like using TripAdvisor when I am researching anything that has to do with travel. The reviews that people post have helped me to make wise decisions. I have booked through them places to stay while traveling and they have worked out great!

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K Robison
April 30th, 2018 Layton, UT

Good app when you are traveling. They have a lot of options to look at and it helps a lot when you are new to an area.

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Jeff Martin
April 19th, 2018 Layton, UT

I go out of town a lot for hunting and fishing trips and I like to use this app to find good hotels and places to eat. It's a useful resource especially when you are in a new place.

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Anne Marie Milne
April 12th, 2018 Layton, UT DETAILS
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My daughter helped me use this on our last trip and we loved it. Every time we did not know what hotel to choose, where to eat or what activity to do TripAdvisor helped us make all of our decisions. Absolutely necessary if you are in a place you have never been!

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Landon Robison
April 9th, 2018 Layton, UT

I used this for my honeymoon and had a great experience. It helps you plan your trip without having to worry about doing all of this research. All of the information you need about hotels, restaurants, and activities are easily searchable and have reviews so you know which places are the most popular.

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Kari Staheli
June 1st, 2017

I love using Tripadvisor when I plan my trips. I always go to the reviews that others have posted about their experience with a certain hotel/attraction/ect.. and it helps decide which options would be best. I always chack tripadvisor before I book anything.

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Betsy Cook
July 5th, 2016 Gastonia, NC

We stayed at Sandcastle Oceanfront Resort in Myrtle Beach S.C. Our stay was wonderful !! Our room was nice and clean. If we needed anything we got it .... Our view of the ocean was AWSOME !!! The lady that took care of us (Connie ) was just a sweetheart !!!! She made us feel at home , and was so very nice ... Our coming back would be a YES !!!