Name: Select Home Warranty
Rating: 1.2

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Jesson Peng Tian Gainesville, FL

I called for plumbing service and they told me that they don't have a contractor in my area and I need to find it by myself. I got one and the service is evaluated by Select Warranty team and they rejected my claim and would not like to reimburse any charge. You really got what you paid for. Go for another companies please if you are a Florida client.

3 years ago

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Destiny Blue McDonough, GA

Mr. J was very prompt and very helpful! He was very informative when I asked questions and I had a great overall experience, I highly recommend.

3 years ago

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MARTIN A DIXON Salisbury, MD

easy explanations and easy signup wanted to know if i had any questions for him explained what was covered Moe H was my rep

3 years ago

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Deanna Zorina Philadelphia, PA

Jake was great to work with . He helped me to get the best policy and product and he included couple of perks which was very nice of him. Thanks Jake

3 years ago

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Bradley Ochsenbein Sacramento, CA

I bought the warranty when I purchased the property I asked since this is my first time with this company I don't know about the house they said no problem and I paid for a 15 month policy now 8 months later the fan motor on the A/C unit goes out i file a claim the technician comes out inspect the unit said it was normal wear and tear but they won't fix the unit because I don't have 3 years of service records what a rip off this is exactly what I asked when I purchased the policy and they won't let you cancel it either Bad service all around

3 years ago

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Bryon Person Milton, PA

Add a stopped up drain in my kitchen. The drain pipe in my basement was the Problem They had a plumber come out the same day and the problem was resolved

3 years ago

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Michele Heist Jacksonville, NC

When I first got to talk talk to the rep Chase R he was very thorough and convincing. I was happy with the deal that I got. I now have a claim and am having difficulties! If I had known it was going to take 2 weeks or more to get my ac/heat pump fixed I would have gone with America's Home Shield like I had planned! Chase R convinced me that Select Home Warranty had the most techs in my area than any one else.

3 years ago Edited September 14, 2021

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Felicia Powell Woodbridge, VA

Sol was responsive in returning a call and trying to contact me. Tom B was very professional in his presentation and in finding discounts to meet our price point.

3 years ago

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SB San Antonio, TX

They are total scammers who take your money and do not pay for anything! $429 for a policy, put a claim on my air conditioner, they refused to pay a dime. II then cancelled my policy, and still waiting for the check 3 weeks later. I called them, now I have to have a form mailed to me to fill out to get a refund. What a joke! They never told me that 3 weeks ago. They are delaying on purpose to send a refund, absolutely the worst customer service ever! DO NOT BUY A POLICY FROM THEM>

3 years ago

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Lynn Holland Brentwood, CA

On line application very simple! Discussed options with Steven m, he was very knowledgeable and pointed out several money saving options!

3 years ago

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Phil Englander Mechanicsville, VA

I was shopping for a new home warranty, and came across select. My sales associate was very accommodating, understanding and that all of my needs

3 years ago

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Chad Hazen Redondo Beach, CA

Prompt, courteous and knowledgeable customer service. I spoke with David W, who gave me good detail on the service. I signed up on the spot!

3 years ago

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Lev Romanovich Hollywood, FL

I am a new customer. My first impression is very good. Mr.M is very professional! Hope that your service will be at the same level

3 years ago

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Chris Swearingin Troy, MI

Ed C was great, he was very informative and answered every question I had. He definitely made the whole process really easy!

3 years ago

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Debra Cheyenne, WY

I was very impressed with my sales rep Ben T. He was very knowledgeable about the home warranty program. And was able to answer my many questions. Thanks ben!

3 years ago

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Luna Rene Universal City, TX

ZERO STARS! These people are the worst and lied to us!!!! They just only want your money. Completely unorganized and complete scammers!!! We are dropping our warranty with them, getting our full refund and going to another company ASAP. We still didn’t get our issues fixed and they scammed us out of money. They haven’t even called us back like they keep telling us they would. Complete waste of time and money! Please be very careful with these people as they will completely lie to you and then not help you!

3 years ago

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Demetruis johnson Mandeville, LA

Select home warranty is a rip off they never was able to provide a technician to come out for service they would tell you to find a technician to come out and once they come out diagnose and fixed the problem problem they refused reimburse you This is the worst home warranty company I ever dealt with so please do yourself a favor do not choose this company or recommend 100% rip off

3 years ago

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Don Worrell Mission Viejo, CA

Excellent customer service from your service representative Ed. He was pleasant, knowledgeable, and answered all of our questions.

3 years ago

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Luella Brown Peoria, AZ

Bruce A was very informative and worked with me to ensure that I got the best plan to fit my needs and that it is transferable with the house.

3 years ago

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Eileen Umhoefer Aurora, CO

Agent Very helpful and cordial. I was only going to buy the one year and I finally with his help purchased the 6 yr. plan

3 years ago

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Bernie J. Washington, DC

Quick. No hassle processing. Policy contains everything we needed. Representative was extremely responsive and knowledgeable.

3 years ago

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Mary Martin Albuquerque, NM

Sean G really listened to us. We were disappointed with our last home warrenty co and wanted to make sure it didn't happen again.

3 years ago

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Kathy A Kiger Waldorf, MD

A little early to review as I just signed up one day ago. Sales Rep. Peter G, was very helpful and was key to my choosing this company over others.

3 years ago

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Julio A. East Orange, NJ

I had a great onboarding process with Bruce A and he went into details with my home coverage package. Awesome customer service!

3 years ago

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Don Paradise Valley, AZ

I've selected this company because they are highly rated. Jonathan B thoroughly explained the different plans in an understandable manner.

3 years ago

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Dongwei Ge Daly City, CA

The respond speed is pretty quick. Usually within 3 days a contractor will come to my home to fix the issue, and no back and forth issues.

3 years ago

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Manfred A Litz West End, NC

Was a very easy set up Worked very well,: Bruce did an outstanding job to make it happen Select Home Warranty will get my endorsement

3 years ago

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Annette Minnich Birdsboro, PA

I inquired on line about coverage for my home. Noah C responded quickly. He gave me all the information I needed and assisted me in getting a plan.

3 years ago

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Erica M Minneapolis, MN

Super easy and fast to purchase a policy. I called in and within 5 minutes I had a home warranty policy picked out and purchased!

3 years ago

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Simone Woodbridge, VA

This company is not easy to process claim also agents will tell you to go ahead and replace appliances and give prorated rate reimbursement but that’s not how it works. They do not like to have email traffic to avoid DOCUMENTATIONS. Very dishonest company. The contractor told me that they are not coming out unless I can call select warranty and they can guarantee payment to the contractor.

3 years ago

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Debbie Ziegle Fairmont, WV

Very friendly on the phone. Answered all my questions. Didn't try to oversell me. Looking forward to doing business with you.

3 years ago

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Lori Lyon Corona, CA

Salesman was great, price was good but as soon as we had a problem and needed to use policy, it was all downhill from there. Customer service is overseas, no way to talk with anyone for answers, a/c broke on 8\13, case opened on 8/15, they have talked with the a/c tech 3 times, requested info and pictures in email, have received all information and today is 8/26 and still no answer and no one to talk with that knows why.

3 years ago

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Roslyn Lawson ,

George S was my sales rep and I had a lot of questions and concerns about my purchase and he relived them all. Thank you George 😊

3 years ago

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Devora Kaiser North Berwick, ME

Fred L was professional, knowledgeable, as well as personable and easy to work with. I appreciate excellent customer service!

3 years ago

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Rebecca Huffman Palm Beach Gardens, FL

I had a claim. Claims could not get me a plumber, for a leaking hot water heater, for four days. When the finally got a plumber out, I Paid the $45 service charge, and the plumbers waited on the phone for SHW authorization for an hour and were going to just leave . Claim told me to go ahead and pay the plumber myself and that SHW would reimburse me. I paid as I was told to, and SHW (Supervisor JERMEL) refuses to return any calls and has NOT REFUNDED MY MONEY! Its a horrible company with deceptive practices, and they are NOT TRUE TO THEIR WORD OR PROMISES!

3 years ago Edited September 14, 2021

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D Kelley Riverside, CA

They worked with me based on budget, offered discounts I wasn't excepting. A simple call I answered turned into me signing up with Select.

3 years ago

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John E. Shallotte, NC

Steven was very helpful in helping me and my wife select the coverage and length of coverage we needed and could afford.

3 years ago

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Teresa Sieminski Milford, DE

I spoke with a rep. Bruce A , an he really worked with me I am pleased with the price he gave me Thank you Teresa Sieminski

3 years ago

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Joe Chen Hayward, CA

This company is trash. They look for every reason NOT to repair or replace your unit. And even after going through Better Business Bureau, they were unsuccessful in helping me get a refund of my money they owe me. Please stay away from this company. They are scams and frauds. They outsource all their employees to Philippines and they will spend hours and hours arguing with you about why they will not repair or replace your unit. A total nightmare. Never before have I had this much trouble from a supposed company. Please do NOT give them your money! You will lose it!

3 years ago

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Georgia Trosin Midland, MI

David W was the agent that helped me with our warranty needs. Explained their program in a very understandable way, very helpful.

3 years ago

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Pamela Lin Taylor Ogden, UT

Richard was very helpful and very knowledgeable. Getting me the best rate with the best deductible. I would strongly recommend them

3 years ago

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Daniel Wesley Horne Atlanta, GA

I am a first time customer, the customer service I received from Mr. Abraham D was out standing and I would like to say Thank You.

3 years ago

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Annette Rampy Des Moines, IA

Daniel C was very helpful and knowledgeable. He answered all of our questions and helped us pick the right plan for our needs.

3 years ago

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Maureen Powell Sarasota, FL

The representative answered my questions politely and in an easy to understand and professional manner. I have not yet needed to use the services.

3 years ago

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Yvette Birmingham, AL

I am a new customer with Select. My experience with customer service and sales was very good. I look forward to seeing the service that I have been promised

3 years ago

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Patrick Schardt Coraopolis, PA

I called to setup a new home warranty policy. Jonathan S Handled my call. He was very nice, knowledgeable l, and didn’t over pressure me.

3 years ago

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Angie Zimmerman Westfield, IN

Sol was extremely helpful and got me a really good rate for our new home. He was efficient and friendly and I would highly recommend!

3 years ago

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Marco Acosta , FL

SCAM, call service contractor provided by Select and was told they don’t do work for this company because they do not pay for repairs done. Select says you are covered from the moment you make first payment but can not file a claim after 30 days. I filed a claim after 50 day’s and was told that coverage starts 30 after initial payment and claim have to be made 60 days after first payment. Stay away from this company

3 years ago

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SAM CHITCHYAN Pasadena, CA

this company is biggest liars. when I was purchasing insurance they premise to cover all is says in contract. but the time when come to fix problem they refuse to do. customer service is so bad. the service company is working whit them from first day tell me select home warranty is not going to pay for your AC don't even try. very very bad service and big liars.

3 years ago

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Jan Broberg West Yellowstone, MT

They are easy to get ahold of by emailing or by phone. They have great service providers and I got the help I needed fast!

3 years ago