Name: OneGuard
Rating: 4.4

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Verified Customer

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Leslie Parker Mesa, AZ

This warranty has more than paid for itself. One Guard is always responsive and helpful.

2 years ago

Reply from OneGuard

Dear Ms. Parker, Thank you so much for the 5 star review and providing such amazing feedback regarding your customer service experiences with OneGuard Home Warranties over the last 6 years! Our number one priority is customer satisfaction, and your testimony and the value you find in the services we offer is exactly what we strive for. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home service needs! We truly value your continued loyal business and look forward to serving you again. OneGuard Home Warranties

Dec. 10th, 2021

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Verified Customer

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TJ Fort Worth, TX

OneGuard takes care of my issues within timely issues, with professional contractors.

2 years ago

Reply from OneGuard

Dear TJ, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Providing timely repairs completed by knowledgeable and friendly service professionals is exactly what we strive to do, and we are happy to hear how pleased you are with the level of service and support you received. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Feb. 7th, 2022

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Verified Customer

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JAMES E FRANK Fountain Hills, AZ

Once contacted, they promptly find a company that provides the services that I am looking for.

2 years ago

Reply from OneGuard

Dear Mr. Frank, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Providing swift resolution by service professionals that are dependable and knowledgeable, is exactly what we strive to do, and we are happy to hear that this has been your experience. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home services needs! We truly value your continued business and look forward to serving you again. OneGuard Home Warranties

Nov. 4th, 2021

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Verified Customer

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Ken Boerne, TX

Always responsive and pay for things that need to be fixed. No arguments just great service.

2 years ago

Reply from OneGuard

Dear Ken, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Nov. 4th, 2021

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Verified Customer

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Brad Fort Worth, TX

My one experience so far (locksmith) was sold at one price and before we were done it was 2x for what seemed like the original service we paid for.

2 years ago

Reply from OneGuard

Dear Brad, Thank you for taking the time to write a review and provide important feedback regarding your customer service experiences with OneGuard Home Warranties. Our top priority is customer satisfaction, and we apologize for the frustration. We would like to offer our personal assistance in the matter. However, we cannot locate a OneGuard plan under the name provided. May we please ask you to forward the plan number or property address to [email protected]? Thank you for your time and consideration. OneGuard Home Warranties

Oct. 28th, 2021

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Verified Customer

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Christina San Tan Valley, AZ

Very responsive and always helpful. Easy to contact a live person with questions.

2 years ago

Reply from OneGuard

Dear Christina, Thank you so much for the 5 star review and providing wonderful remarks regarding your customer service experience with OneGuard Home Warranties! Customer satisfaction is at the forefront of our priorities, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. We absolutely love the positive feedback and always appreciate the opportunity to help. On behalf the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Oct. 28th, 2021

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Verified Customer

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Rick Wedgeworth Georgetown, TX

They are prompt. Informed me of everything that was going on and who would be contacting me.

2 years ago

Reply from OneGuard

Dear Mr. Wedgeworth, Thank you so much for the 5 star review regarding your excellent customer service experiences with OneGuard Home Warranties! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Oct. 15th, 2021

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Verified Customer

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Thomas McCauley Phoenix, AZ

The process and customer service to get my hot water heater repaired was painless and very easy.

2 years ago

Reply from OneGuard

Dear Mr. McCauley, Thank you so much for the 5 star review and sharing such positive testimony regarding your customer service experiences with OneGuard Home Warranties! Our top priority is your satisfaction and to provide best in class service, from the first call to the completed repair, and we love the positive feedback and always appreciate the opportunity to help. Thank you again for choosing OneGuard! We truly value your loyal business and look forward to serving you in the future. OneGuard Home Warranties

Oct. 15th, 2021

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Verified Customer

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Timothy Penn Glendale, AZ

On Time and professional and some of the best referrals. Response and reply's very good.

2 years ago

Reply from OneGuard

Dear Mr. Penn, Thank you so much for the 5 star review and providing such thoughtful testimony regarding your customer service experiences with OneGuard Home Warranties! We constantly strive to provide you with fast, friendly service that exceeds your expectations, and we are absolutely thrilled that this has been your experience. On behalf the entire OneGuard team, thank you again! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Oct. 15th, 2021

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Verified Customer

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Rex Provenzale Glendale, AZ

Their call center staff very responsive and directed repair persons almost immediately.

2 years ago

Reply from OneGuard

Dear Mr. Provenzale, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction and maintaining responsiveness when you experience a breakdown is our constant priority, and we appreciate your wonderful remarks. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Aug. 19th, 2021

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Verified Customer

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Michael Collins Phoenix, AZ

Over the last year the quality of the companies you send out has not been great. We were sent a company that came out that a very poor BBB rating.

2 years ago

Reply from OneGuard

Dear Mr. Collins, Thank you for taking the time to submit a review. Please know OneGuard strives to provide the most comprehensive coverage in the industry and best-in-class service with experienced and professional service contractors, and we sincerely regret the frustration. Representatives are available 24/7, 365 days a year to offer personalized attention if you ever need additional assistance with any of your service requests, and always happy to help. Thank you again for your consideration and allowing OneGuard the opportunity to serve you. OneGuard Home Warranties

Aug. 12th, 2021

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Verified Customer

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Gerald L Dubay Phoenix, AZ

Great company. Calling is not the best option. phones do not get answered a lot. Online service is good.

2 years ago

Reply from OneGuard

Dear Ms. Dubay, Thank you so much for the 4 star review regarding your customer service experiences with Landmark Home Warranty! Our top priority is your complete satisfaction and to make the process easy and hassle free, and we are happy to know how well the warranty process has worked for you. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home services needs! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Aug. 6th, 2021

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Verified Customer

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Rodney Glendale, AZ

Kind, polite and had a company call me within 1 1/2 hours to set-up an appointment

2 years ago

Reply from OneGuard

Dear Rodney, Thank you so much for the 5 star review and testimony regarding your customer service experience with OneGuard Home Warranties! We continuously strive to provide top of the line service performed by friendly professionals and we are absolutely thrilled to hear about your experience. On behalf of the entire team, thank you for the opportunity to assist with all your home warranty and home services needs! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Aug. 7th, 2021

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Verified Customer

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Pinakin Dave Phoenix, AZ

Job well done in a timely manner ; appointment was made easily and respectfully.

2 years ago

Reply from OneGuard

Dear Ms. Dave, Thank you so much for the 5 star review and sharing such thoughtful testimony regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction is our number one priority, from the first call to service to the completed repair, and it is always our most distinct pleasure to assist you with all your home warranty and home service needs. Thank you again for choosing OneGuard! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Aug. 5th, 2021

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Verified Customer

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Maria A. Castillo Phoenix, AZ

Emergency A/c needs to be fix/repaired ASAP/24hrs not 2 days later and in state of AZ it's considered ER. Also replacing an ceiling fan should be replaced with a new one if the technician couldnt fix it for the first time.

2 years ago

Reply from OneGuard

Dear Ms. Castillo, Thank you for taking the time to write a review and provide important feedback regarding your customer service experiences with OneGuard Home Warranties. OneGuard strives to make reasonable efforts to initiate service within 48 hours after a service request is made, and we apologize for the frustration. Please know we have confirmed the service request for the ceiling fan was successfully completed. Thank you again for your consideration and allowing OneGuard the opportunity to serve you. OneGuard Home Warranties

Aug. 3rd, 2021

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Verified Customer

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Susie Haigwood Allen, TX

Great Customer service and vendors we have had interaction with have been very professional

2 years ago

Reply from OneGuard

Dear Ms. Haigwood, Thank you so much for the 5 star review and providing such positive remarks regarding your excellent customer service experiences with OneGuard Home Warranties and our contractors! Our top priority is your satisfaction and to provide best in class service, from the first call to the completed repair, and we love the positive feedback and always appreciate the opportunity to help. On behalf of the entire OneGuard team, thank you again! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Aug. 3rd, 2021

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Verified Customer

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Kiefer Sun City West, AZ

Quick response in scheduling needs. Service people sent for repairs professional and knowledgeable

2 years ago

Reply from OneGuard

Dear Kiefer, Thank you so much for the 5 star review and providing such positive testimony regarding your customer service experiences with OneGuard Home Warranties and our service contractors! Providing swift resolution by professionals that are dependable and knowledgeable, is exactly what we strive for, and we are extremely happy to hear about your experiences. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 12th, 2021

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Verified Customer

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Petrus Wolmarans Glendale, AZ

Quick response and keeping me up to date of the vendor that would attend to theissue

2 years ago

Reply from OneGuard

Dear Mr. Wolmarans, Thank you so much for the 5 stars and providing such thoughtful testimony regarding your customer service experiences with OneGuard Home Warranties! Providing swift resolution by service professionals that are dependable and knowledgeable, is exactly what we strive for, and we are extremely happy to hear about your experience. On behalf of the entire team, thank you again for choosing OneGuard! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 12th, 2021

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Verified Customer

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Theresa Hinkle Scottsdale, AZ

Very responsive, the only drawback is the wait time on the phone if you have to call instead of online scheduling

2 years ago

Reply from OneGuard

Dear Ms. Hinkle, Thank you so much for the 4 stars and providing such thoughtful feedback regarding your customer service experiences with OneGuard Home Warranties over the last 8 years! Your satisfaction is our number one priority, from the first call to service to the completed repair, and we always appreciate the opportunity to help. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home services needs! We truly value your loyal business and look forward to serving you again. OneGuard Home Warranties

Jul. 12th, 2021

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Verified Customer

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Thomas Glendale, AZ

Great service. Easy to call and arrange for service. No hassle and good follow up

2 years ago

Reply from OneGuard

Dear Thomas, Thank you so much for the 5 stars and providing such thoughtful testimony regarding your customer service experiences with OneGuard Home Warranties! Our number one priority is to provide a level of service that exceeds your expectations, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. On behalf of the entire team, thank you again for choosing OneGuard! We truly value your business and look forward to serving you again in the future. OneGuard Home Warranties

Jul. 12th, 2021

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Verified Customer

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Rudy James Martinez San Antonio, TX

Had a washer problem. Called them and they sent our a technician by the next day.

2 years ago

Reply from OneGuard

Dear Mr. Martinez, Thank you so much for the 5 star review and providing such positive feedback regarding your customer service experiences with OneGuard Home Warranties and our service contractor! We strive to provide fast, friendly service that exceeds your expectations, and we hearing about your experience. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home services needs! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Jul. 2nd, 2021

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Verified Customer

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Melinda Hanna Glendale, AZ

OneGuard is always quick to answer and quick to help resolve any issues I've had to call about

2 years ago

Reply from OneGuard

Dear Ms. Hanna, Thank you so much for the 5 star review and providing such positive testimony regarding your customer service experiences with OneGuard Home Warranties! Our top priority is your satisfaction, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs, and we appreciate the opportunity to help. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 2nd, 2021

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Verified Customer

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Jeremy Stump San Antonio, TX

The process was quick and easy. Everything was explained and the website is very easy to navigate.

2 years ago

Reply from OneGuard

Dear Mr. Stump, On behalf of the entire team, thank you so much for the 5 star review and providing such amazing feedback regarding your customer service experiences with OneGuard Home Warranties and the OneGuard website! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. Thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 2nd, 2021

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Verified Customer

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Ruth Lervaag Glendale, AZ

They always take care of my needs. Also the people have good info and they are polite

2 years ago

Reply from OneGuard

Dear Ms. Lervaag, On behalf of the entire team, thank you so much for the 5 star review and providing such positive remarks regarding your excellent customer service experiences with OneGuard Home Warranties over the last 20 years! Our top priority is your satisfaction and to provide best in class service, from the first call to the completed repair, and we love the positive feedback and always appreciate the opportunity to help. Thank you again for choosing OneGuard! We truly value your loyal business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 2nd, 2021

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Verified Customer

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Kavan L Litchfield Park, AZ

They got things done very quickly and everything is back to normal again. Thank you

2 years ago

Reply from OneGuard

Dear Kavan L., Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction is our number one priority, from the first call to service to the completed repair, and it is always our most distinct pleasure to assist you with all your home warranty and home service needs. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 2nd, 2021

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Verified Customer

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Hill Phoenix, AZ

usually quite responsive , if one contractor does not come in a timely fashion they will send another

2 years ago

Reply from OneGuard

Dear Hill, On behalf of the entire team, thank you so much for the 4 star review regarding our customer service experiences with OneGuard Home Warranties! Your satisfaction is our number one priority and it is always our most distinct pleasure to assist you with all your home warranty and home services needs, and we appreciate the opportunity to help. Thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 1st, 2021

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Verified Customer

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David Swanson Surprise, AZ

The response and coordination when our air conditioner failed, was outstanding.

2 years ago

Reply from OneGuard

Dear Mr. Swanson, Thank you so much for the 5 star review and providing such wonderful testimony regarding your outstanding customer service experiences with OneGuard Home Warranties! Our top priority is your satisfaction, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs, and we always appreciate the opportunity to help. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jun. 25th, 2021

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Verified Customer

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Lawrence Zaiter Plano, TX

Once you request service, they do not follow-up. They send technicians who can't diagnose your problem and then you go to the back of the line to get additional service.

2 years ago

Reply from OneGuard

Dear Mr. Zaiter, Thank you for bringing this information to our attention and allowing OneGuard Home Warranties the opportunity to review your situation first hand. Please know customer satisfaction is our number one priority and we sincerely regret the outcome of your service request. OneGuard covers breakdowns that are the result of normal wear-and-tear conditions and coverage was not extended in accordance with the service plan. Thank you again for your consideration and allowing OneGuard to provide this additional explanation. OneGuard Home Warranties

Jun. 25th, 2021

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Verified Customer

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Trever Mart Glendale, AZ

They over promise and under deliver. When they decide something needs replaced, they replace with a lesser/cheaper product than what you currently have.

2 years ago

Reply from OneGuard

Dear Mr. Mart, Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand. Our top priority is customer satisfaction, and we truly regret the frustration. Please note when replacing appliances, OneGuard installs equipment comparable in features, capacity, and efficiency, although we are not responsible for matching identical colors, brands, and dimensions, or any features that do not contribute to the primary function of the covered system or appliance. Please know we are always happy to offer our personal assistance to clarify coverage and also review options with you. Thank you again for your consideration and allowing OneGuard the opportunity to provide this information. OneGuard Home Warranties

Jun. 25th, 2021

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Verified Customer

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Mary Lyn Kappert Sun City West, AZ

The convenience of dealing with the company and the professionalism of the vendors.

2 years ago

Reply from OneGuard

Dear Ms. Kappert, On behalf of the entire team, thank you so much for the 5 star review and positive comments regarding your customer service experiences with OneGuard Home Warranties! Our top priority is your complete satisfaction and to make the process easy and hassle free, and we are happy to know how well the warranty process has worked for you. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jun. 9th, 2021

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Verified Customer

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Rex Vogel Goodyear, AZ

I've been very happy with OneGuard service. They have been prompt in referring contractors to provide service.

2 years ago

Reply from OneGuard

Dear Mr. Vogel, Thank you so much for the 4 star review and positive testimony regarding your customer service experiences with OneGuard Home Warranties! Making it easy to request service and offering prompt and accurate resolution with friendly professionals is exactly what we strive for, and we love the positive feedback! Thank you again for choosing OneGuard! We truly value your loyal business and look forward to serving you in the future. OneGuard Home Warranties

Jun. 9th, 2021

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Verified Customer

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Brent Biedel Phoenix, AZ

Good communication about available services, plus easy to contact participating partners

2 years ago

Reply from OneGuard

Dear Mr. Biedel, On behalf of the entire team, thank you so much for 5 star review and providing such positive remarks regarding your excellent customer service experiences with OneGuard Home Warranties! Stellar customer service is at the forefront of our priorities, and your testimony regarding the open communication we provide is exactly what we strive to achieve. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jun. 9th, 2021

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Verified Customer

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Bruce Wilson Phoenix, AZ

. Contractor supplied was conscientious, diagnosed issue and completed work promptly.

2 years ago

Reply from OneGuard

Dear Mr. Wilson, Thank you so much for the 5 star review and providing such positive comments regarding your customer service experiences with OneGuard Home Warranties and our amazing contractors! Providing timely repairs completed by knowledgeable and friendly service professionals is exactly what we strive to do, and we are happy to hear how pleased you are with the level of service and support you received. On behalf of the entire OneGuard team, thank you again! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

May. 18th, 2021

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Verified Customer

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Robert Saxon Austin, TX

they were prompt in response and handled several requests I had for different services

2 years ago

Reply from OneGuard

Dear Mr. Saxon, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! It is our sincerest intent to provide prompt yet precise service that exceeds your expectations, and we are overjoyed to hear that this has been your experience. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home services needs! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

May. 20th, 2021

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Verified Customer

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Patricia Clarke Sun City West, AZ

fast response to my problems,,sending good repair companies, realistic coverages on items in home

2 years ago

Reply from OneGuard

Dear Ms. Clark, Thank you so much for the 5 star review and positive comments regarding your customer service experiences with OneGuard Home Warranties! Connecting our valued homeowners to reliable service professionals is a top priority, and we are happy to hear about your outstanding experiences. On behalf of the entire team, thank you for choosing OneGuard! We truly appreciate your loyal business and look forward to serving you again. OneGuard Home Warranties

May. 20th, 2021

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Verified Customer

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Roses Mesa, AZ

Straight forward warranty information, website is easy navigate, customer service is excellent

2 years ago

Reply from OneGuard

Dear Roses, Thank you so much for the 5 star review and providing such positive comments regarding your customer service experiences with OneGuard Home Warranties! Our top priority is your complete satisfaction and to make the process easy and hassle free, and we are happy to know how well the warranty process has worked for you. On behalf the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

May. 6th, 2021

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Verified Customer

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Jacqueline Mansfield, TX

Because haven't really had a chance to use them besides when I moved into my new home and needed the locks changed

3 years ago

Reply from OneGuard

Dear Jacqueline, Thank you so much for the 4 star review regarding your customer service experiences with OneGuard Home Warranties! Our top priority is your satisfaction, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs, and we appreciate the opportunity to help. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Apr. 22nd, 2021

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Verified Customer

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Melissa Zink Surprise, AZ

Not OneGuard but the service provider. Been to my house twice, paid $60 each time. Now the garage opener still not working.

3 years ago

Reply from OneGuard

Dear Ms. Zink, Thank you for taking the time to write a review and provide important feedback regarding your customer service experiences with OneGuard Home Warranties. Our top priority is customer satisfaction, and we apologize for the frustration. We would like to offer our personal assistance in the matter. However, we cannot locate a OneGuard plan under the name provided. May we please ask you to forward the plan number or property address to [email protected]? Thank you for your time and consideration. OneGuard Home Warranties

Apr. 21st, 2021

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Verified Customer

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Nancy Waddell, AZ

The always great on the phone, and take care of the problem in a timely manner,

3 years ago

Reply from OneGuard

Dear Nancy, On behalf of the entire team, thank you so much for the 5 star review and positive remarks regarding your customer service experiences with OneGuard Home Warranties! Providing timely repairs completed by knowledgeable and friendly professionals is exactly what we strive to do, and we are happy to hear how pleased you are with the level of service and support you received. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Apr. 8th, 2021

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Verified Customer

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Anonymous Phoenix, AZ

They respond quickly and the firms that work with them have been very professional

3 years ago

Reply from OneGuard

Dear Anonymous, Thank you so much for the 5 star review and positive comments regarding your customer service experiences with OneGuard Home Warranties and our fantastic contractors! We constantly strive to provide you with fast, friendly service that exceeds your expectations, and we are absolutely thrilled that this has been your experience. On behalf of the entire team, thank you for entrusting OneGuard with all your home warranty and home services needs! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Mar. 31st, 2021

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Verified Customer

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Roger Pike Spring, TX

I have been using OneGuard for several years now and have been very happy with them.

3 years ago

Reply from OneGuard

Dear Mr. Pike, Thank you so much for the 5 star review and providing such thoughtful testimony regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. On behalf of the entire team, thank you again for choosing OneGuard! We truly value your loyal business and look forward to serving you again. OneGuard Home Warranties

Mar. 30th, 2021

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Verified Customer

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Harry Hayes Marrs Mesa, AZ

Prompt and outstanding service. The maintenance companies they use are outstanding,

3 years ago

Reply from OneGuard

Dear Mr. Marrs, Thank you so much for the 5 star review and providing positive comments regarding your customer service experiences with OneGuard Home Warranties and our outstanding contractors! Stellar customer service is at the forefront of our priorities, and your testimony and the value you have found in the services we offer is exactly what we strive to achieve. On behalf of the entire team, thank you again! We truly value your loyal business and look forward to serving you in the future. OneGuard Home Warranties

Mar. 31st, 2021

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Verified Customer

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Erwin Flores San Antonio, TX

I've had a great experience with them until this last time on the fine tune, preventive maintenance for my A/C.

3 years ago

Reply from OneGuard

Dear Mr. Flores, On behalf of the entire team, thank you so much for the 4 star review regarding your customer service experiences with OneGuard Home Warranties! Please know customer satisfaction is our number one priority, and we sincerely apologize for any frustration you experienced regarding your recent service request. We have confirmed repairs to the air conditioning system have been completed and cooling restored to the home, and we are available to offer our personal assistance if you need additional help with any of your service requests. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Mar. 31st, 2021

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Verified Customer

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L. Gillott Sun City West, AZ

I am very satisfied with OneGuard. The agents I talked to are always friendly and helpful.

3 years ago

Reply from OneGuard

Dear Ms. Gillott, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction is our number one priority, from the first call for service to the completed repair, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home services needs! We truly value your continued business and look forward to serving you again. OneGuard Home Warranties

Mar. 18th, 2021

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Verified Customer

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Linda Cosemento Queen Creek, AZ

I have used them once. They were timely, courteous, efficient and solved my issue.

3 years ago

Reply from OneGuard

Dear Ms. Cosemento, Thank you so much for the 5 star review and positive remarks regarding your customer service experience with OneGuard Home Warranties! Providing quality service with representatives that are courteous and professional, is our number one priority, and we always love the opportunity to help. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Mar. 16th, 2021

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Verified Customer

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Dolores Clausen Apache Junction, AZ

rapid response and good service. My plumbing issue was address quickly by competent people.

3 years ago

Reply from OneGuard

Dear Ms. Clausen, Thank you so much for the 5 star review and for sharing such thoughtful testimony regarding your customer service experiences with OneGuard Home Warranties! Providing timely repairs completed by knowledgeable and friendly service professionals is exactly what we strive to do, and we are happy to hear how pleased you are with the level of service and support you received. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Mar. 15th, 2021

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Verified Customer

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Emily Fort Worth, TX

They've basically swoop to save us on multiple occasions already and we're new customers

3 years ago

Reply from OneGuard

Dear Emily, On behalf of the entire team, thank you so much for the 5 star review and testimony regarding your positive customer service experiences with OneGuard Home Warranties! Your satisfaction is our number one priority, and we take great pride in providing you with ease of service and the peace of mind you deserve. Thank you again for the opportunity! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Mar. 4th, 2021

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Verified Customer

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Mark Humble, TX

I left a repair request just before midnight, and received a call early the next morning

3 years ago

Reply from OneGuard

Dear Mark, On behalf of the entire team, thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction is our number one priority, from the first call for service to the completed repair, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Mar. 4th, 2021

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Verified Customer

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Steve Sun City West, AZ

Plumber was phenominal , but I called no help from One Guard, wife called plumber here in an hour and cleared drain!

3 years ago

Reply from OneGuard

Dear Steve, Thank you so much for the 4 star review and positive comments regarding your service experiences with OneGuard Home Warranties and our contractor! Providing timely and quality repairs completed by friendly service professionals is exactly what we strive to do, and we are extremely happy to hear how pleased you are with the level of service and support you have received. On behalf of the entire OneGuard team, thank you again! We truly appreciate your business and look forward to serving you again. OneGuard Home Warranties

Mar. 3rd, 2021

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Verified Customer

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Safwan San Antonio, TX

Good customer service. Always available to help. Easy to call or place service orders.

3 years ago

Reply from OneGuard

Dear Safwan, Thank you so much for the 5 star review and positive testimony regarding your customer service experiences OneGuard Home Warranties! Our top priority is your complete satisfaction and to make the process easy and hassle free, and we are happy to know how well the warranty process has worked for you! On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you soon. OneGuard Home Warranties

Feb. 25th, 2021