Verified
8.1
Overall Score
First American Home Warranty has been an industry leader for over 35 years and has a reputation of providing quality home warranty plans with extensive coverage for homeowners across the nation. The home warranty provider has serviced millions of claims, saving homeowners more than $180 million in covered repairs and replacements.
The company has a large network of prescreened technicians so you don't have to worry about doing your own research and independently finding your own technician. Warranty coverage lasts for one year and monthly payment options are available as well. First American Home Warranty ranked in our list of Top 10 Best Home Warranty Companies of 2019.
First American has been providing home warranties since 1984. The home warranty service provider offers coverage to 38 states plus the District of Columbia. Over 35 years of home warranty experience is a good indication of the company’s stability and willingness to provide quality service. Choosing a home warranty company with so much experience could be an additional benefit for homeowners.
First American Home Warranty currently offers two coverage plans and a variety of additional options for warranty coverage. The monthly cost for a First American Home Warranty plan starts at $28 per month and lasts for one year. The service fee varies by location, but you will typically pay $75 whenever you schedule a repair or replacement with a First American Home Warranty technician. Warranty plan holders can upgrade or expand their warranty plan within the first 30 days of coverage to add on additional systems or appliances.
First American also offers a 30-day review period for new warranty contract holders. Customizable plans are made for homeowners, real estate professionals, as well as network service providers. First American Home Warranty's website allows anyone to receive a sample contract and specific residential warranty pricing within minutes.
First American Home Warranty does not have an age limit on systems and appliances, so you don't have to worry about the company refusing coverage based on this. Warranty coverage for major appliances and systems is as follows (pricing and coverage for protection plans may vary by location):
For a fee, you can add additional coverage items to your service contract:
Unlike some home warranty providers, most of First American’s covered items do not carry a specific dollar limit. First American plans do not require a home inspection to be done by a contractor or maintenance records to be retrieved from a repair person for coverage. The service provider also offers extra protection for malfunctions due to lack of maintenance, regular wear and tear, rust, corrosion, and sedimentary build-up. There are no age limits on covered items, and no limit to the number of claims a customer can file.
No matter the time of day, customers can open a claim. First American offers a 24/7 service request hotline where you can make service calls at any time as well as a user-friendly online customer portal. First American has a nationwide network of workers and prescreens every service contractor and requires them to complete a probationary period to ensure customer satisfaction standards are met through customer survey results.
First American offers an easy-to-use online homeowner center for all of its customers. From this portal, a customer can open and track their claims, view their contract details, renew their home warranty, and manage communication preferences.
First American provides coverage in 38 states and the District of Columbia. There is a tool on its website that allows for a zip code lookup to determine if First American provides coverage for customers in a particular state. Unfortunately, if you are out of First American’s coverage area, you are unable to receive its services.
First American Home Warranty has some negative reviews highlighting bad customer service, delayed and lengthy response and service time, and hidden fees on appliances. We suggest reading through First American Home Warranty reviews before making a final purchasing decision.
Many home warranty providers offer air conditioning as part of their premier plan or combo plan, but First American Home Warranty only offers an AC unit as additional coverage with an extra fee you add to your chosen plan. This may be a problem for customers looking to have air conditioning as part of their prearranged plan. However, because the AC unit isn't covered in First American Home Warranty's two main plans, this is what makes the company's warranty cost cheaper than most.
With 35+ years of experience and a large network of service providers (each contractor is reviewed and put through a probation period to ensure customer satisfaction), First American Home Warranty has comprehensive protection with high coverage limits for major appliances and systems. With a competitive cost and service call fee and multiple plan options, First American Home Warranty gives you more value for your money and covers customers with flexible payment options for various budgets.
The company offers a basic plan for customers that are looking for more standard coverage, as well as a premier plan for homeowners wanting more robust coverage. Additional add-on items are also available for coverage so consumers can pick and choose other major systems and appliances they want covered. Note that First American Home Warranty only covers the wear and tear of major appliances and systems. Like most home warranty companies, First American does not cover pre-existing conditions.
When compared to other home warranty companies, First American Home Warranty has a competitive monthly cost and service fee. Some warranty providers charge upwards of $600 per year with a $100 service fee.
First American Home Warranty created its home warranty programs with not just homeowners in mind but network service providers and real estate professionals as well. Typically, for whichever home warranty plan you select, the service contract will last for one year.
If you want to learn about what customers think of the company, such as response time, customer service, and quality of repair, check out First American Home Warranty reviews below.
Call our recommended rep over at First American Home Warranty below.
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Kalyl Traore Chesapeake, VA
3 days ago
victor espinoza Tucson, AZ
4 days ago
Reply from First American Home Warranty
Apr. 9th, 2021
Verified Customer
Sara Becker Newbury Park, CA
5 days ago
Verified Customer
Jaclyn Suh Fresno, CA
5 days ago
Reply from First American Home Warranty
Apr. 9th, 2021
Verified Customer
Dr Sinha Houston, TX
2 weeks ago
Verified Customer
Mike Arlington, TX
2 weeks ago
Verified Customer
RV Corpus Christi, TX
3 weeks ago
Santiago Ruiz de Gopegui Quesada Greenville, SC
3 weeks ago
Fedak ,
3 weeks ago
Missy Renee Aptos, CA
1 month ago
Verified Customer
Rick Nakagaki Orting, WA
1 month ago
Reply from First American Home Warranty
Mar. 3rd, 2021
Bobby Keith Johnson City, TN
1 month ago
Verified Customer
Jeannie Llewellyn Palo Alto, CA
1 month ago
Reply from First American Home Warranty
Feb. 26th, 2021
TexasJoe Cypress, TX
1 month ago
Reply from First American Home Warranty
Feb. 24th, 2021
Deonte Dawson Lincolnton, NC
2 months ago
Ehorton Houston, TX
2 months ago
Zafar khan ,
2 months ago
Steve Ross Corona del Mar, CA
2 months ago
anita morrison Colorado Springs, CO
2 months ago
Verified Customer
Veronica Camacho North Hills, CA
2 months ago
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LaTonya Farmer
2 months ago
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Jeff Northridge, CA
2 months ago
Verified Customer
Richard Spiringer Las Vegas, NV
2 months ago
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Damien Murrieta, CA
2 months ago
Verified Customer
Matthew Moore Virginia Beach, VA
2 months ago
Lord Wolin Woodland Hills, CA
3 months ago
Verified Customer
Debbie Koss Highland, CA
3 months ago
Summer Rhorer Irvine, CA
3 months ago
Vee Oberoi San Jose, CA
3 months ago
Verified Customer
Thomas E Fulmore
3 months ago
Reply from First American Home Warranty
Mar. 11th, 2021
Verified Customer
Silver
3 months ago
Verified Customer
Vanessa L Lewis
3 months ago
Marilyn Benton, AR
3 months ago
Lucian Roark Houston, TX
3 months ago
Reply from First American Home Warranty
Mar. 16th, 2021
Verified Customer
Timothy & Melissa Longstreth
4 months ago
Verified Customer
Alejandra
4 months ago
Anthony Munoz Merced, CA
4 months ago
Verified Customer
Melisa
4 months ago
Verified Customer
Brenda
4 months ago
Verified Customer
William forrest
4 months ago
Reply from First American Home Warranty
Nov. 18th, 2020
Verified Customer
Ffej noselrac
4 months ago
Robert Austin Santa Rosa, CA
4 months ago
Reply from First American Home Warranty
Nov. 24th, 2020
Verified Customer
Lynda
5 months ago
Verified Customer
Carrie Whittaker
5 months ago
Reply from First American Home Warranty
Dec. 8th, 2020
Gwenetta Blackwell Greer Eloy, AZ
5 months ago
Reply from First American Home Warranty
Mar. 11th, 2021
Wendy ,
5 months ago
Lauren Payne Houston, TX
5 months ago
Reply from First American Home Warranty
Nov. 9th, 2020
Verified Customer
Dylan Hernandez
5 months ago
Ronald Winters DeLand, FL
5 months ago
Anthony Middletown, PA
5 months ago
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