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First American Home Warranty

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8.2

Overall Score

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Greg Hayes Redmond, WA

Very efficient, and customer service was very helpful

1 year ago

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Reply from First American Home Warranty

Greg, We appreciate your five star review!

Aug. 26th, 2022

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Yvette Sheree McPeak Rancho Mirage, CA

They are always responsive to calls and follow-up

1 year ago

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Reply from First American Home Warranty

Yvette, Thank you for sharing your review with us!

Aug. 26th, 2022

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Maureen Hernandez Rancho Cordova, CA

They made process very easy and they were very helpful

1 year ago

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Reply from First American Home Warranty

Maureen, Thank you for taking the time to share your review. We know how many choices you have when deciding on a home warranty company, and we are glad you chose us!

Aug. 25th, 2022

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Karen Brown Twin Falls, ID

filing a claim and compensation was seamless

1 year ago

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Reply from First American Home Warranty

Karen, We appreciate you taking a moment to share your review with us!

Aug. 26th, 2022

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Frank McAllen, TX

Professional. On time courteous and do a great job.

1 year ago

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Reply from First American Home Warranty

Frank, Thank you for your review. It is always great to hear when our customers have a fantastic experience with us!

Aug. 25th, 2022

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star star star star star

WILLIAM STEELE York, PA

Easy to work with and less money than my other plan

1 year ago

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Reply from First American Home Warranty

William, We appreciate you taking the time to share your review with us. It is wonderful to know that you were provided five star service!

Aug. 26th, 2022

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Jasper H Butler Old Hickory, TN

Very quick response with qualified technicians

1 year ago

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Reply from First American Home Warranty

Jasper, We appreciate you taking the time to share your review with us. It's great to know that your claim was resolved quickly! We look forward to providing you great service again, in the future.

Aug. 26th, 2022

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Barbara Cruz Cheyenne, WY

There were professional and got the job done.

1 year ago

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Reply from First American Home Warranty

Barbara, We appreciate you taking the time to share your five star review with us. It is wonderful to know that we were able to resolve your issue for you!

Aug. 26th, 2022

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Wendell Williams Brandon, MS

Because they are not the best but they are fair and that's all you can ask for

1 year ago

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Reply from First American Home Warranty

Wendell, Thank you for sharing your review! We know how many choices you have when deciding on a home warranty company, and we are glad you chose us.

Aug. 26th, 2022

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Marci Kamprath Plano, TX

They have always been helpful, efficient and prompt

1 year ago

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Reply from First American Home Warranty

Marci, Thank you for rating us five stars! We know how many choices you have when deciding on a home warranty company, and we are glad you chose us.

Aug. 18th, 2022

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Leroy Griffin Clinton, MS

Always willing to help resolve problems.

1 year ago

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Reply from First American Home Warranty

Leroy, Thank you for sharing your five star review with us!

Aug. 19th, 2022

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Louisa Taylor Lancaster, TX

Great service, take care of there customer

1 year ago

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Reply from First American Home Warranty

Louisa, Thank you for sharing your feedback. We are thrilled to know that you were provided great service! We will continue to be here for you should you need us in the future.

Aug. 19th, 2022

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James Humphrey Rancho Santa Margarita, CA

Great product. Good price. I recommend it for everyone.

1 year ago

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Reply from First American Home Warranty

James, Thank you for sharing your review. We are thrilled to know that you recommend us! We will continue to be here for you should you need us in the future.

Aug. 19th, 2022

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Brown Beaverton, OR

Simple communicative easy to request service

1 year ago

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Reply from First American Home Warranty

Brown, We appreciate you taking the time to share your review with us!

Aug. 19th, 2022

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Ella Gibson Fayetteville, NC

They are always ready to help solve the problem.

1 year ago

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Reply from First American Home Warranty

Ella, We appreciate you taking the time to share your review with us!

Aug. 19th, 2022

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Janet Walling Grass Valley, CA

Very efficient turnaround when we filed a claim.

1 year ago

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Reply from First American Home Warranty

Janet, Thank you for putting your trust in us! We are pleased to hear your concerns have been resolved.

Aug. 19th, 2022

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Charles J. Moses Carson, CA

They since out a competent repair that new his trouble

1 year ago

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Reply from First American Home Warranty

Charles, Thank you for sharing your review with us!

Aug. 19th, 2022

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Joany Prescott, AZ

Received technician who knew what to do.

1 year ago

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Reply from First American Home Warranty

Joany, We are elated to hear that contractor was able to resolve your issue for you! We look forward to being there for you, should you ever need us again.

Aug. 19th, 2022

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Rex Allen Hamilton Kingsville, TX

fast service when needed. understand delays do to current situation

1 year ago

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Reply from First American Home Warranty

Rex, We appreciate you taking the time to share your review with us!

Aug. 19th, 2022

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Aman Sheikh West Hills, CA

Reliable and responsibly representative fixed our problem

1 year ago

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Reply from First American Home Warranty

Aman, We appreciate you taking the time to share your review with us. It is fantastic to know that you had a five star experience!

Aug. 11th, 2022

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Jesse Stout Salinas, CA

Hassel free claims. Very timely response from vendors

1 year ago

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Reply from First American Home Warranty

Jesse, Thank you for sharing your review with us. It is wonderful to know that we were able to resolve your issue for you!

Aug. 11th, 2022

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Derek Birdsong Trail, OR

They have always given quick and reliable service's.

1 year ago

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Reply from First American Home Warranty

Derek, We appreciate you taking the time to share your review with us!

Aug. 11th, 2022

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Subbi and Rajesh Mathur Simpsonville, SC

For their prompt attention that gives me peace of mind.

1 year ago

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Reply from First American Home Warranty

Subbi and Rajesh, Thank you for putting your trust in us! We are pleased to hear your concerns have been resolved.

Aug. 11th, 2022

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Lenore Babbitt Oklahoma City, OK

Quick and easy process to request service

1 year ago

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Reply from First American Home Warranty

Lenore, Thank you for your review! It is wonderful to know that you have found opening a claim to be easy. We will continue to be here for you should you need us in the future.

Aug. 11th, 2022

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RE Pflugerville, TX

Been very friendly and professional . Staff is very knowledgeable

1 year ago

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Reply from First American Home Warranty

We appreciate you taking the time to share your review with us! We will continue to be here for you should you need us in the future.

Aug. 11th, 2022

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Laura Gose Hope Mills, NC

Quick response time and easy to use website.

1 year ago

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Reply from First American Home Warranty

Thank you Laura for your feedback, we appreciate it!

Aug. 4th, 2022

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Sam francis Laguna Niguel, CA

They care about customers satisfaction the price is reasonable

1 year ago

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Reply from First American Home Warranty

Of course we do, Sam! Thank you for your review.

Aug. 4th, 2022

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Hattie Bryson Anderson, SC

They are experienced and do not pressure you.

1 year ago

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Reply from First American Home Warranty

Hattie, We appreciate you taking the time to share your review with us!

Jul. 28th, 2022

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Paul Haskins Cambria, CA

Excellent response when a home repair was required

1 year ago

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Reply from First American Home Warranty

Paul, Thank you for putting your trust in us! We are pleased to hear your claim has been resolved.

Jul. 28th, 2022

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Luis A Garza Laredo, TX

The claims that I have had have been processed quickly

1 year ago

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Reply from First American Home Warranty

Luis, Thanks so much for sharing your great feedback with us regarding your recent service. We are thrilled to hear that we were able to have this resolved for you so quickly! We look forward to being there for you, should you ever need us again.

Jul. 28th, 2022

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Agnes And Robert Florence, AZ

I have had First American for years and love their service.

1 year ago

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Reply from First American Home Warranty

Agnes And Robert, Thank you for taking a moment to share your review with us! We will continue to be here for you should you need us in the future.

Jul. 19th, 2022

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Henry Eugene Sheppard

responded to our request in timely manner

1 year ago

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Reply from First American Home Warranty

Henry, Thank you for sharing your review with us. It is wonderful to know that we were able to resolve your issue for you!

Jul. 19th, 2022

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Steve Oppenheim Beverly Hills, CA

They care about their customers and it shows.

1 year ago

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Reply from First American Home Warranty

Steve, We appreciate you taking the time to share your five star review with us!

Jul. 14th, 2022

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Pascal Renucci Palo Alto, CA

Quick turnaround to repair broken appliances

1 year ago

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Reply from First American Home Warranty

Pascal, Thanks so much for sharing your review with us!

Jul. 14th, 2022

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Milisha Arlington, TN

Ease of using the website for services and follow after the service is completed

1 year ago

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Reply from First American Home Warranty

Milisha, Thank you for sharing your review! We are so glad that you found it easy to navigate our website. We will continue to be here for you should you need us in the future.

Jul. 8th, 2022

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Marilyn Reynolds Weatherford, TX

THE SERVICE WAS PROMPT, COURTEOUS, AND EFFICIENT

1 year ago

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Reply from First American Home Warranty

Marilyn, We appreciate you taking the time to share your five star review with us!

Jul. 7th, 2022

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Jo Felder London, AR

Whenever I had an issue they were right on it.

1 year ago

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Reply from First American Home Warranty

Jo, Thank you for your review! We are thrilled to know that we have been able to be there for you when you needed it most.

Jul. 8th, 2022

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Mike Metzger Des Moines, IA

The service rendered was prompt and professional

1 year ago

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Reply from First American Home Warranty

Mike, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service.

Jul. 8th, 2022

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Daniel ojeda Upland, CA

There's not a big hassle in taking care of a claim

1 year ago

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Reply from First American Home Warranty

Daniel, We appreciate you taking a moment to share your review with us!

Jul. 7th, 2022

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Daniel Hackett Woodbridge, VA

Very easy to make a claim. Quick response time.

1 year ago

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Reply from First American Home Warranty

Daniel, Thank you for your review! We are so glad that you found it easy to submit your claim. We look forward to providing you great service in the future.

Jul. 7th, 2022

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J. Chowchilla, CA

They handled out my concerns in a speedy manner.

1 year ago

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Reply from First American Home Warranty

J, Thank you for sharing your review with us!

Jul. 7th, 2022

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charles wayne boudreaux Deer Park, TX

Only had 2 bad experiences in 18 years...pretty good percentage

1 year ago

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Reply from First American Home Warranty

Charles, We appreciate you taking a moment to share your review with us!

Jul. 8th, 2022

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Arisha Love Smith Tulsa, OK

For three months I've tried to obtain resolution to my stove not working, and keep getting the same BS response.

1 year ago

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Reply from First American Home Warranty

Hello Arisha,

Thank you for bringing this issue to our attention. We are always looking for ways to better our service and your feedback is an invaluable part of the process. At this time, our records indicate second opinion contractor Accurate Service Company (Accurate Service Company) has been assigned to diagnose the failure to your wall oven. Please be advised, Accurate Service will contact you directly to schedule a mutually convenient appointment.

First American considers this claim pending.
Thank you,

Jul. 12th, 2022

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star star star star star

Judy Myers Columbia, MD

Their speed of communication for services is unparalleled.

1 year ago

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Reply from First American Home Warranty

Judy, Thanks so much for sharing your great feedback with us regarding your recent service! We are thrilled to hear that we were able to have this resolved for you so quickly. We look forward to being there for you, should you ever need us again.

Jun. 30th, 2022

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Adam Miller Laveen, AZ

Very helpful on getting my issues resolved

1 year ago

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Reply from First American Home Warranty

Adam, It is fantastic to hear that your issue was resolved. We look forward to providing you great service in the future!

Jun. 30th, 2022

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star star star star star

KimLee Houston, TX

Taking care of problems fast,polite, knowledgeable

1 year ago

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Reply from First American Home Warranty

KimLee, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service!

Jul. 1st, 2022

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Norman Williams McCalla, AL

Very fair, very reliable and very good customer service

1 year ago

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Reply from First American Home Warranty

Norman, We’re grateful for your kind review!

Jul. 1st, 2022

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June Dennison Louisville, KY

Very professional Great customer service,

1 year ago

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Reply from First American Home Warranty

June, Thank you for sharing your five star review with us. We look forward to being there for you, should you ever need us again!

Jun. 30th, 2022

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Michele Rinn Omaha, NE

Awesome customer service. Easy to use app, quick response

1 year ago

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Reply from First American Home Warranty

Michele, Thank you for putting your trust in us! We are pleased to hear your concerns have been resolved.

Jun. 30th, 2022

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Cindy T Antioch, CA

Fast service, and the contractor they use was very nice.

1 year ago

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Reply from First American Home Warranty

Cindy, Thanks so much for taking a moment to share your awesome review with us!

Jun. 30th, 2022