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First American Home Warranty

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8.1

Overall Score

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Kathleen A. Kregor Louisville, KY

Great service with techs, great customer service

1 year ago

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Reply from First American Home Warranty

Kathleen, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service!

Nov. 30th, 2022

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star star star star star

Kottmann Kenneth Sun City, AZ

They've worked with me and are very responsive

1 year ago

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Reply from First American Home Warranty

Kottmann Kenneth, It is fantastic to hear that your issue was resolved. We look forward to providing you great service in the future!

Nov. 17th, 2022

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star star star star star

MERRY B SWAIN Sun City, CA

The plumber they referred me to did great job.

1 year ago

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Reply from First American Home Warranty

Merry, Thank you for letting us know what a great job the team did while servicing your claim! We look forward to providing you great service in the future.

Nov. 17th, 2022

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matt kennell Chapin, SC

Good value but sometimes contractors are second rate, makes me reluctant to use warranty

1 year ago

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Reply from First American Home Warranty

Matt, Thank you for sharing your review. We have a great selection of contractors, and rest assured we do take pride in who we partner with. We will continue to be here for you should you need us in the future.

Nov. 22nd, 2022

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Sam Sugar Fort Lauderdale, FL

Easy to get service and providers are qualified and respond on time

1 year ago

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Reply from First American Home Warranty

Sam, Thanks so much for taking the time to share your review with us!

Nov. 21st, 2022

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star star star star star

Larry Russell Sherwood, AR

Fast response, quality repair diagnostics, quick repair

1 year ago

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Reply from First American Home Warranty

Larry, Thank you for taking a moment to share your review!

Nov. 10th, 2022

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star star star star star

Jody Guthrie, OK

Have had no complaints I have nothing else to say

1 year ago

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Reply from First American Home Warranty

Jody, Thank you for your review!

Nov. 10th, 2022

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star star star star star

Alma A. Vasquez Tucson, AZ

Never had any problems with the company.

1 year ago

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Reply from First American Home Warranty

Alma, Thank you for putting your trust in us!

Nov. 10th, 2022

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Jerry Morton Pensacola, FL

They have been reliable but their plumbing contractor is very slow to respond

1 year ago

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Reply from First American Home Warranty

Jerry, Thank you for sharing your review with us! We are sorry that you are experiencing a delay. . If your claim is not yet resolved, please feel free to reach out to us and we can assist further.

Nov. 16th, 2022

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Sherri Barberton, OH

They are doing what they are suppose to do, except responding timely

1 year ago

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Reply from First American Home Warranty

Sherri, Thank you for your comments. We are sorry to hear that you were not receiving a timely response. We were unable to locate your claim with only the name provided. We requested additional information from you privately, but did not hear back. If you are still experiencing a delay, please reach out to us directly and we can assist.

Jan. 10th, 2023

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Patty J Souza Tehachapi, CA

Great service & the servicing company did an excellent job.

1 year ago

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Reply from First American Home Warranty

Patty, Thank you for letting us know what a great job the team did while servicing your claim! We look forward to providing you great service in the future.

Nov. 9th, 2022

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star star star star star

Richard berman

great service very helpful great followup

1 year ago

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Reply from First American Home Warranty

Richard, Thank you for putting your trust in us. We are pleased to hear your concerns have been resolved!

Nov. 9th, 2022

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star star star star star

Larry Ross Escondido, CA

Great communication and the technicians do great work.

1 year ago

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Reply from First American Home Warranty

Larry, We appreciate you taking a moment to share your review with us. It is wonderful to know that we were able to resolve your issue for you!

Nov. 9th, 2022

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star star star star star

Santos Gonzalez Amarillo, TX

They have always resolved and taken care of my problems I'm

1 year ago

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Reply from First American Home Warranty

Santos, Thank you for your review! It is wonderful to know that we have been able to be there for you when you most needed it.

Nov. 9th, 2022

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star star star star star

Kathy Hays Pflugerville, TX

Fast return calls and it'd easy to set up service

1 year ago

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Reply from First American Home Warranty

Kathy, Thank you for sharing your experience with us!

Nov. 9th, 2022

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star star star star star

Mike and Geri Kirkpatrick Smyrna, TN

Fast and professional service that got the job done.

1 year ago

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Reply from First American Home Warranty

Mike and Geri, Thank you for rating us five stars! We know how many choices you have when deciding on a home warranty company, and we are glad you chose us.

Nov. 9th, 2022

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Joenathan Barnes Chesapeake, VA

They respond quickly but the contractors they use are not always the best.

1 year ago

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Reply from First American Home Warranty

Joenathan, Thank you for sharing your feedback with us. We do complete internal surveys as well as monitor feedback on our contractors. We want to ensure we are providing our customers with the best service possible. Should you ever have any concerns, please do not hesitate to reach out to us.

Nov. 9th, 2022

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Miaoyun Zhao Lincoln, NE

Respond quickly and solve the problem completely

1 year ago

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Reply from First American Home Warranty

Miaoyun, It is fantastic to hear that your issue was resolved. We look forward to providing you great service in the future!

Nov. 1st, 2022

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Catherine Furnal Happy Valley, OR

The technicians are friendly and efficient

1 year ago

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Reply from First American Home Warranty

Catherine, Thank you for your review. It is always great to hear when our customers are provided excellent service!

Oct. 28th, 2022

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Bessie Pine Valley, CA

Very efficient process when filing claims

1 year ago

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Reply from First American Home Warranty

Bessie, Thank you for taking the time to share your review with us!

Oct. 28th, 2022

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Walter kasper Bend, OR

never a problem getting service quickly.

1 year ago

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Reply from First American Home Warranty

Walter, It is wonderful to know that we were able to be there for you when you needed it most!

Oct. 28th, 2022

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star star star star star

Maryann Dunkin Fresno, CA

dependable,right coverage for my needs fair price

1 year ago

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Reply from First American Home Warranty

Maryann, Thank you for putting your trust in us!

Oct. 28th, 2022

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star star star star star

Steven Showen Chesnee, SC

Filing claim is easy, response time is quick

1 year ago

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Reply from First American Home Warranty

Steven, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service!

Oct. 26th, 2022

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star star star star star

Philip DiGloria Naples, FL

Excellent customer service and support and staff.

1 year ago

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Reply from First American Home Warranty

Philip, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service!

Oct. 26th, 2022

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star star star star star

Glenda Roberts Chandler, AZ

Good customer experience and no waiting for answers

1 year ago

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Reply from First American Home Warranty

Glenda, Thank you for putting your trust in us. We are pleased to hear your concerns have been resolved!

Oct. 26th, 2022

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star star star star star

Sherry Hughes Troutman, NC

Good Customer Service, Excellent Follow up.

1 year ago

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Reply from First American Home Warranty

Sherry, Thanks so much for taking the time to share your experience with us!

Oct. 20th, 2022

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Robert Carter Franklin, TN

This is the first time they came and fixed the problem.

1 year ago

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Reply from First American Home Warranty

Robert, Thank you for your review. It is great to know that we were able to be there for you!

Oct. 20th, 2022

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star star star star star

Janell Hull Medford, OR

Friendly and honest and listens to what I needed

1 year ago

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Reply from First American Home Warranty

Janell, We appreciate you taking the time to share your review with us!

Oct. 20th, 2022

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star star star star star

Inga Blume Modesto, CA

I used it one time, got quick response and a job well done.

1 year ago

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Reply from First American Home Warranty

Inga, We appreciate your review! It is wonderful to know that we were able to be there for you when you needed us.

Oct. 20th, 2022

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star star star star star_border

Becky Bayliss Elk Grove, CA

Job gets done though the last contractor seemed sketchy at best.

1 year ago

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Reply from First American Home Warranty

Becky, Thank you for sharing your feedback with us. We do complete internal surveys as well as monitor feedback on our contractors. We want to ensure we are providing our customers with the best service possible. Should you ever be experiencing any concerns, please reach out to us. We look forward to providing you great service in the future.

Nov. 1st, 2022

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star star star star star

Marion Callahan Palm Bay, FL

Fast service. Dependable techs. Timely service.

1 year ago

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Reply from First American Home Warranty

Marion, It is always great to hear when our customers have a fantastic experience with us! We look forward to providing you great service in the future.

Oct. 14th, 2022

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star star star star star

Charina Vargas Chula Vista, CA

very professional and reliable,gets the job done

1 year ago

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Reply from First American Home Warranty

Charina, Thank you for taking a moment to share your experience with us!

Oct. 14th, 2022

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star star star star star

Eleanor Las Vegas, NV

Haven't had any problem with the company and no rate hikes.

1 year ago

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Reply from First American Home Warranty

Eleanor, We appreciate you taking the time to share your review with us!

Oct. 14th, 2022

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star star star star star

frank lombardo jr. Providence, RI

fixed my problem quickly my refrigerator was not working

1 year ago

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Reply from First American Home Warranty

Frank, Thanks so much for sharing your review with us regarding your recent service. We are thrilled to hear that we were able to have this resolved for you so quickly! We look forward to being there for you, should you ever need us again.

Oct. 13th, 2022

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Dexter Desert Hot Springs, CA

They answer right away and understand what my needs

1 year ago

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Reply from First American Home Warranty

Dexter, Thank you for sharing your review! It is wonderful to know that we have been able to be there for you.

Oct. 14th, 2022

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star star star star_border star_border

Rae Volpe Hudson, FL

I'm trying to get my ice maker repaired and I'm getting a run around from to appliance!

1 year ago

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Reply from First American Home Warranty

Rae, Thank you for sharing your review with us. We would like to apologize about the delay as we were waiting on a part for your repair. We see that your ice maker has been reported to be working as normal. We hope the next time you may need us, you will give us another chance to meet your needs.

Nov. 2nd, 2022

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Carl Burdett Oklahoma City, OK

Always excellent service . Fast worry free

1 year ago

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Reply from First American Home Warranty

Carl, Thank you for sharing your review. It is always great to hear when our customers have a fantastic experience with us!

Oct. 12th, 2022

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Ivan Sundberg Hurricane, UT

They respond quickly with top notch agents

1 year ago

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Reply from First American Home Warranty

Ivan, We appreciate you taking the time to share your review with us! It is fantastic to know that you were provided five star service.

Oct. 12th, 2022

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Betty Becker Palm Harbor, FL

Very reliable service. Good service providers. Honest.

1 year ago

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Reply from First American Home Warranty

Betty, Thank you for taking a moment to share your experience. It is always great to hear when our customers are provided excellent service!

Oct. 12th, 2022

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star star star star star

Bill Cookston Jackson, MS

Prompt responses, service assignments.....

1 year ago

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Reply from First American Home Warranty

Bill, Thank you for sharing your review with us!

Oct. 12th, 2022

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star star star star star

gary stephens Wildomar, CA

had problem aand it was handled immedialy

1 year ago

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Reply from First American Home Warranty

Gary, Thank you for sharing your review with us. We are thrilled to know that your claim was resolved quickly!

Sep. 29th, 2022

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star star star star star

Darice Roulan Las Vegas, NV

Great to have the one they have no problem

1 year ago

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Reply from First American Home Warranty

Darice, Thank you for your five star review!

Sep. 29th, 2022

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star star star star star

Vicky Sady Arroyo Grande, CA

My issues have been resolved timely and to my satisfaction

1 year ago

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Reply from First American Home Warranty

Vicky, Thanks so much for sharing your great feedback with us regarding your recent service. We are thrilled to hear that we were able to have your claim resolved promptly. We look forward to being there for you, should you ever need us again.!

Sep. 29th, 2022

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Dorothy Hawks Clover, SC

first contact was very helpful and explained a great deal

1 year ago

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Reply from First American Home Warranty

Dorothy, Thank you for leaving us a five star review! We look forward to being there for you, should you ever need us again.

Sep. 30th, 2022

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star star star star star

Josephine Rebman Fallon, NV

work has always been completed promptly and efficiently

1 year ago

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Reply from First American Home Warranty

Josephine, We appreciate you taking time to share your five star review with us!

Sep. 30th, 2022

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Donna Lynn Caputo Matthews, NC

Always satisified with repairs and customer service

1 year ago

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Reply from First American Home Warranty

Donna Lynn, We’re grateful for your kind review!

Sep. 29th, 2022

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Sandi Davis Desoto, TX

Every repair was completed with my satisfaction

1 year ago

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Reply from First American Home Warranty

Sandi, Thank you for leaving us a five star review. We know how many choices you have when deciding on a home warranty company, and we are glad you chose us!

Sep. 29th, 2022

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JOHN YOUNG Oviedo, FL

the air conditioning problem was repaired

1 year ago

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Reply from First American Home Warranty

John, Thank you for your review. It is great to know that your issue has been resolved!

Sep. 29th, 2022

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Crystal Hall Knightdale, NC

I appreciate the security and peace of mind

1 year ago

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Reply from First American Home Warranty

Crystal, We appreciate you taking time to share your experience with us!

Sep. 29th, 2022

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Anonymous Louisville, KY

Honest and trustworthy company with great prices

1 year ago

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Reply from First American Home Warranty

We appreciate you taking the time to share your five star review with us!

Sep. 29th, 2022