First American Home Warranty has been an industry leader for over 35 years and has a reputation of providing quality home warranty plans with extensive coverage for homeowners across the nation. The home warranty provider has serviced millions of claims, saving homeowners more than $180 million in covered repairs and replacements.

The company has a large network of prescreened technicians so you don't have to worry about doing your own research and independently finding your own technician. Warranty coverage lasts for one year and monthly payment options are available as well. First American Home Warranty ranked in our list of Top 10 Best Home Warranty Companies of 2019.

The Good

  • Decades of Experience and Company Stability
  • Comprehensive Plans
  • Coverage Limits
  • 24/7 Claims Service
  • Online Homeowner Center

Decades of Experience and Company Stability

First American has been providing home warranties since 1984. The home warranty service provider provides coverage to 38 states plus the District of Columbia. 35+ years of home warranty experience is a good indication of the company’s stability and willingness to provide quality service. Choosing a home warranty company with so much experience could be an additional peace of mind for homeowners.

Comprehensive Plans

First American Home Warranty currently offers two coverage plans and a variety of additional options for warranty coverage. The monthly cost for a First American Home Warranty plan starts at $28 per month and lasts for one year. The service fee varies by location, but you will typically pay $75 whenever you schedule a repair or replacement with a First American Home Warranty technician. Warranty plan holders can upgrade or expand their warranty plan within the first 30 days of coverage to add on additional systems or appliances.

First American also offers a 30-day review period for new warranty contract holders. Customizable plans are made for homeowners, real estate professionals, as well as network service providers. First American Home Warranty's website allows anyone to receive a sample contract and specific residential warranty pricing within minutes.

First American Home Warranty does not have an age limit on systems and appliances, so you don't have to worry about the company refusing coverage based on this. Warranty coverage for major appliances and systems is as follows (pricing and coverage for protection plans may vary by location):

The Basic Plan: $28 per Month or $336 per Year

  • Washer and dryer
  • Refrigerator
  • Dishwasher
  • Oven range
  • Cooktop
  • Microwave
  • Garbage disposal
  • Trash compactor

The Premier Plan: $42.50 per Month or $510 per Year

  • Includes everything in the Basic Plan
  • Plumbing 
  • Plumbing stoppages 
  • Heating 
  • Water heater 
  • Electrical 
  • Garage door opener 
  • Ductwork
  • Central vacuum system

Optional Coverage

For a fee, you can add additional coverage items to your service contract:

  • Central air conditioning (electric) — $9 per month
  • Additional refrigeration — $4 per month
  • Pool/spa equipment — $15 per month
  • Well pump — $7 per month
  • First class upgrade — $9 per month

Coverage Limits

Unlike some home warranty providers, most of First American’s covered items do not carry a specific dollar limit. First American plans do not require a home inspection to be done by a contractor or maintenance records to be retrieved from a repair person for coverage. The service provider also offers extra protection for malfunctions due to lack of maintenance, regular wear and tear, rust, corrosion, and sedimentary build-up. There are no age limits on covered items, and no limit to the number of claims a customer can file.

24/7 Claims Service

No matter the time of day, customers can open a claim. First American offers a 24/7 service request hotline where you can make service calls at any time as well as a user-friendly online customer portal. First American has a nationwide network of workers and prescreens every service contractor and requires them to complete a probationary period to ensure customer satisfaction standards are met through customer survey results.

Online Homeowner Center

First American offers an easy-to-use online homeowner center for all of its customers. From this portal, a customer can open and track their claims, view their contract details, renew their home warranty, and manage communication preferences. 

Visit Site

The Bad

  • Nationwide Service Unavailable
  • First American Home Warranty Reviews
  • Extra Cost for Air Conditioning Coverage

Nationwide Service Unavailable

First American provides coverage in 38 states and the District of Columbia. There is a tool on its website that allows for a zip code lookup to determine if First American provides coverage for customers in a particular state. Unfortunately, if you are out of First American’s coverage area, you are unable to receive its services.

First American Home Warranty Reviews

First American Home Warranty has some negative reviews highlighting bad customer service, delayed and lengthy response and service time, and hidden fees on appliances. We suggest reading through First American Home Warranty reviews before making a final purchasing decision. 

Extra Cost for Air Conditioning Coverage

Many home warranty providers offer air conditioning as part of their premier plan or combo plan, but First American Home Warranty only offers an AC unit as additional coverage with an extra fee you add to your chosen plan. This may be a problem for customers looking to have air conditioning as part of their prearranged plan. However, because the AC unit isn't covered in First American Home Warranty's two main plans, this is what makes the company's warranty cost cheaper than most. 

The Bottom Line

With 35+ years of experience and a large network of service providers (each contractor is reviewed and put through a probation period to ensure customer satisfaction), First American Home Warranty has comprehensive protection with high coverage limits for major appliances and systems. With a competitive cost and service call fee and multiple plan options, First American Home Warranty gives you more value for your money and covers customers with flexible payment options for various budgets.

The company offers a basic plan for customers that are looking for more standard coverage, as well as a premier plan for homeowners wanting more robust coverage. Additional add-on items are also available for coverage so consumers can pick and choose other major systems and appliances they want covered. Note that First American Home Warranty only covers the wear and tear of major appliances and systems. Like most home warranty companies, First American does not cover pre-existing conditions. 

When compared to other home warranty companies, First American Home Warranty has a competitive monthly cost and service fee. Some warranty providers charge upwards of $600 per year with a $100 service fee.

First American Home Warranty created its home warranty programs with not just homeowners in mind but network service providers and real estate professionals as well. Typically, for whichever home warranty plan you select, the service contract will last for one year. 

If you want to learn about what customers think of the company, such as response time, customer service, and quality of repair, check out First American Home Warranty reviews below. 

We'll Introduce You!

Call our recommended rep over at First American Home Warranty below.

1-(844) 297-4452

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User Reviews

Star Rating

3.6
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1,248 Reviews

Review Breakdown

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Damontra Napoleon

January 17th, 2020 New York, NY DETAILS arrow_drop_down
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MY WATER HEATER WENT OUT ON DEC 16TH AND IT IS JAN 16TH NOW AND THEY STILL HAVE NOT FIXED MY WATER HEATER

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Patricia Capanna

January 17th, 2020 DETAILS arrow_drop_down
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Misunderstanding of what was covered after the fact.

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Lyn Reynolds-Johnson

January 17th, 2020 DETAILS arrow_drop_down
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Lately the contractors are not on time like yesterday I had an appointment from 10 to 12 and the guy showed up at 3:15 PM with no apologies

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Reply from First American Home Warranty

Jan 17, 2020

Hi Lyn. We do appreciate your feedback and are always looking for ways to better our service, and feedback is an invaluable part of that process. Thank you.

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lesley cartm ill

January 17th, 2020 DETAILS arrow_drop_down
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havehadm itm form twom years! Good responsem time greatm service, low cost

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Reply from First American Home Warranty

Jan 17, 2020

Hi Lesley. Thank you so much. We appreciate your feedback.

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Anna Catanach

January 17th, 2020 DETAILS arrow_drop_down
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Great customer service, always very prompt and on schedule and solves issues right away

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Reply from First American Home Warranty

Jan 17, 2020

Hi Anna. We appreciate your feedback and are happy that we have been able to provide prompt assistance.

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Mike Zava

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Good coverage, good service, consistent customer service.

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Reply from First American Home Warranty

Jan 17, 2020

Hi Mike. Thank you for your feedback.

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Cynthia Williams

January 17th, 2020 DETAILS arrow_drop_down
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Exceeded expectations, service & follow up

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Reply from First American Home Warranty

Jan 17, 2020

Hi Cynthia. We are happy that we were able to exceed your expectations. Have a great day.

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Ninfa Loya-Villarreal

January 17th, 2020 DETAILS arrow_drop_down
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Customer service is great. Never have had any problem with any of my claims.

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Reply from First American Home Warranty

Jan 17, 2020

Hi Ninfa. Thank you very much. We appreciate your feedback.

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William Riddle

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Worked fast to get the job done.They took thing in their own hands.

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Reply from First American Home Warranty

Jan 17, 2020

Hi William. Thank you very much for your feedback.

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Frank

January 17th, 2020 DETAILS arrow_drop_down
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Responsive and up to date messaging for claims

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Reply from First American Home Warranty

Jan 17, 2020

Hi Frank. Thank you very much for your feedback. Have a great day.

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Joyce

January 17th, 2020 DETAILS arrow_drop_down
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I have never had an issue getting my service requirements met

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Reply from First American Home Warranty

Jan 17, 2020

Hi Joyce. We are very happy to hear that all your service needs have been met. Thank you.

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Andrea Hodge

January 17th, 2020 DETAILS arrow_drop_down
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I had a bad experience a few years ago where one of your vendors sent a sales person instead of a try repairman. He sold me a new system turns out I didn't need.

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Reply from First American Home Warranty

Jan 17, 2020

Hi Andrea. We are very sorry that this was your experience and wish this was brought to our attention.

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Alan Cornelison

January 17th, 2020 DETAILS arrow_drop_down
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Great response on problems. I have no problems getting through to anyone on the phone.there staff is very customer friendly.

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Reply from First American Home Warranty

Jan 17, 2020

Hi Alan. Thank you for your feedback.

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Vivian Graham

January 17th, 2020 DETAILS arrow_drop_down
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good service have taken care of all of our needs. good communication.

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Reply from First American Home Warranty

Jan 17, 2020

Hi Vivian. We appreciate your feedback.

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Janice Carey

January 17th, 2020 DETAILS arrow_drop_down
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At my first claim--they reacted immediately with great outcome and checked back to make sure things went well

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Reply from First American Home Warranty

Jan 17, 2020

Hi Janice. Thank you for your feedback. We are pleased to hear that your needs were met.

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Phyllis R Carver

January 17th, 2020 DETAILS arrow_drop_down
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Always there for me, and on time. Most contractors are honest and dependable

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Reply from First American Home Warranty

Jan 17, 2020

Hi Phyllis. We are pleased to hear that your needs were met. Thank you.

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Terri H

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They have never let me down. They're always there when I need them.

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Reply from First American Home Warranty

Jan 17, 2020

Hi Terri. We appreciate your feedback. Thank you.

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Yvonne Geesey

January 17th, 2020 DETAILS arrow_drop_down
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They have been reliable and honored their warranty.

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Stephanie Brown

January 17th, 2020 DETAILS arrow_drop_down
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They have been consistent and professional.

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John Millis

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They always seem so eager to help me. They have saved me a lot of money.

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Maura Stonham

January 17th, 2020 DETAILS arrow_drop_down
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The monthly premium is affordable. When you need service, you get a call the same day.

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Amie turner

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Quick, easy online, does what they say in the contract

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grl4 grl4

January 16th, 2020 Vallejo, CA DETAILS arrow_drop_down
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First American is the Worst home warranty company I have ever felt with. I own 5 properties, I have old Republic on 3 of them. First American is expensive, the service is terrible. It has taken two weeks to get a faucet repaired & it’s still not done. A toilet leak 8 days & I am still waiting for someone to show up? Save your money, anger and frustration go somewhere else.

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Sara Zahm

January 14th, 2020 Sutter, CA DETAILS arrow_drop_down
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I will not give any stars. The fact that I have gone without heat now for over a week is unacceptable. Also that fact that a manager told me there is nothing they can do is also unacceptable. They hire company’s that are not even in your service area. Do not buy this plan

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Reply from First American Home Warranty

Jan 17, 2020

Hello Sara, We would like to apologize for any inconvenience you may have experienced during the handling of your heating claim. Our records indicate your heater was repaired on January 16, 2020. As such, your claim is considered closed. Thank you.

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Elizabeth

January 14th, 2020 DETAILS arrow_drop_down
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Very easy to file a claim and very good customer service

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Junie Warrington Tate

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Very Dependable. Prompt handling of claims.

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David Conklin

January 14th, 2020 DETAILS arrow_drop_down
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Quick responses to issues and good resolutions.

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Joe Becker

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On time for appointment. Great service Tech! Neat clean repairs!

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Sherry Hazel

January 14th, 2020 DETAILS arrow_drop_down
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They come when you call them I had to use them twice, not so satisfied the first time but extremely satisfied the second time.

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Chris Gravitt

January 14th, 2020 DETAILS arrow_drop_down
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They have contractors that respond right away and fix whatever is broken

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Jo

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Online application easy to use. Customer Service very helpful if there are any issues.

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walte mosley

January 14th, 2020 DETAILS arrow_drop_down
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I have always had a good experience when dealing with them. Don't have to continueously contact them to have an issue resolved.

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Jim Cocca

January 14th, 2020 Brentwood, CA DETAILS arrow_drop_down
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They have been very responsive and follow up to make sure the job gets done.

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Irene

January 14th, 2020 Bakersfield, CA DETAILS arrow_drop_down
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Exelent service and good costumer respond team

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Marlon Marron

January 14th, 2020 Bakersfield, CA DETAILS arrow_drop_down
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Very good service fast response from the provider

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Leopoldo

January 14th, 2020 Winchester, CA DETAILS arrow_drop_down
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fast, expedited and efficient service. Schedule a service is not hard and most 3rd party technicians are courteous, nice and hard working people

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Salim Azzam

January 14th, 2020 Claremont, CA DETAILS arrow_drop_down
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They are reliable and helpful. I don't imagine myself living without a home warranty insurance. With the high cost of repair my best option is this company

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ROSALIE BROAD

January 14th, 2020 Reseda, CA DETAILS arrow_drop_down
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They do what they say they will downs stand behind the client

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Sherry Tsu

January 14th, 2020 Las Vegas, NV DETAILS arrow_drop_down
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customer service is good when I requested a repair

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Kate M

January 14th, 2020 Sedona, AZ DETAILS arrow_drop_down
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they have been consistently good with service (our 2nd home with them) but do wish they covered a few more things

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Charmaine

January 14th, 2020 Queen Creek, AZ DETAILS arrow_drop_down
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They are very quick getting back to you when you need to file a claim.

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Brennen

January 14th, 2020 Chico, CA DETAILS arrow_drop_down
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Quick response time and very professional

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Philip F Ketterle

January 8th, 2020 Atascadero, CA DETAILS arrow_drop_down
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Good day. I am submitting this as a formal complaint based on the inability of your company to fix my Freezer. I initially contacted your company to have my ice makers checked on my Fridge. The technician came out numerous times and fixed the upper freezer and wanted me to wait a reasonable time frame to see if adjusting the temperature would resolve the lower freezer issue. He said give it 30 days and if it is still having issues then call again.. Ok so I did as he told me and you are now charging me $75 for the same issue.. PS in between this time my brother passed away so my main focus was taking care of family first.. Let me know how your going to reimburse me my $75 Thanks

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Reply from First American Home Warranty

Jan 09, 2020

Hello Philip, In the interest of customer service, First American provided you with a $75.00 service call fee reimbursement. Thank you.

history

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Margaret Jackson

December 31st, 2019 Eugene, OR DETAILS arrow_drop_down
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You have always helped me when asked and provided excellent servicemen.

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Reply from First American Home Warranty

Dec 31, 2019

Great to hear, Margaret. Thank you for your review.

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Rebecca Hawkins

December 31st, 2019 Anaheim, CA DETAILS arrow_drop_down
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Very good service. Very professional. Responds to problems efficiently and process claim promptly.

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Reply from First American Home Warranty

Dec 31, 2019

Hello Rebecca, thank you for your positive feedback!

Verified Customer

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Larry Braby

December 31st, 2019 Salt Lake City, UT DETAILS arrow_drop_down
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I have had three claims over the past year, and all have been settled to my satisfaction

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Reply from First American Home Warranty

Dec 31, 2019

So glad to hear this Larry. Thank you for your review.

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James Talkington

December 31st, 2019 Edmond, OK DETAILS arrow_drop_down
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Not always happy with the contractors would like to request some of the ones we have used before

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Reply from First American Home Warranty

Dec 31, 2019

Hi James. Thank you for your review.

Verified Customer

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Kanu Soni

December 31st, 2019 North Little Rock, AR DETAILS arrow_drop_down
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Excellent service, Nice contractor to fix problems

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Reply from First American Home Warranty

Dec 31, 2019

Thank you Kanu for your review, we appreciate it.

Verified Customer

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Marisol Sslgado

December 31st, 2019 DETAILS arrow_drop_down
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Very reliable company. They work very prompt with your claims.

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Reply from First American Home Warranty

Dec 31, 2019

Thank you Marisol for your wonderful feedback.

Verified Customer

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Dwight

December 31st, 2019 DETAILS arrow_drop_down
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Been very satisfied with the service the service contractors have been very professional

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Reply from First American Home Warranty

Dec 31, 2019

Thank you Dwight for your feedback, we look forward to servicing you again in the future.