Choice Home Warranty offers comprehensive protection against the high cost of repairs and replacements of major systems and appliances. The home warranty company strives to offer excellent service technicians, fast and simple solutions for its customers, and value for homeowners' money by reducing out-of-pocket expenses. The home warranty service provider appears to be delivering well on its goal of customer satisfaction, as is evidenced by a large number of positive Choice Home Warranty reviews below. Choice Home Warranty has been in business since 2008 and is one of America's fastest-growing companies, headquartered in Edison, New Jersey.

The Good

  • Choice Home Warranty Cost
  • First Month Free
  • Customer Service Open 24/7
  • No Home Inspection Required
  • Knowledgeable, Dedicated Team
  • Real Estate Agent Packages
  • Transferable Service Contract
  • Helpful Website
  • Extensive Coverage

Choice Home Warranty Cost

Choice Home Warranty has an affordable policy that starts at $495 per year or $43.75 per month. The monthly cost is more expensive because Choice Home Warranty charges a $30 surcharge if you opt for a monthly payment rather than a single annual payment.

Choice Home Warranty's average service fee is competitively priced at $60. 

First Month Free

Choice Home Warranty offers the first month of service free with the purchase of any of its single-payment and one-year warranty plans. The company also runs frequent promotions that allow homeowners to win new kitchen appliances when they apply for a quote. 

Customer Service Open 24/7

Choice Home Warranty provides top-notch customer service by allowing its customers to submit claims either online or by calling a toll-free phone number. The home warranty company's call center is available 24 hours a day, 365 days a year, giving customers peace of mind and the ability to submit service requests and receive assistance around the clock. The company website also has a simple contact form that is easy to fill out and is sent to them immediately. 

No Home Inspection Required

Unlike some home warranty companies, Choice Home Warranty does not require customers to have their home inspected in order to obtain a contract, which enables a more seamless transaction process for those signing up for warranty plans. This also allows customers to save money right off the bat by avoiding the cost of a home inspection.

Knowledgeable, Dedicated Team

With many home warranty companies, the claims process is not very personable, and service requests are assigned to a clerk in a large department. However, customers who choose to purchase a Choice Home Warranty will work with a knowledgeable, dedicated team of two or three representatives that will service their covered home repair needs quickly and efficiently.

In addition to being thoroughly involved in the claim, Choice Home Warranty has representatives that are available to answer any questions that may arise. And anytime delays take place, Choice Home Warranty requires their technicians to immediately provide the customer with an estimated completion date, so the customer is never left out of the loop wondering when the warranty service will be completed. 

Real Estate Agent Packages

Choice Home Warranty offers a number of plans and packages specifically geared towards real estate agents. Because home warranties provide a valuable safeguard on the home's covered major systems and appliances, both buyers and sellers will receive peace of mind.

Additionally, including a home warranty with the purchase of a house provides a competitive edge that makes buying and selling homes more enjoyable. Choice Home Warranty also understands the addition of home warranty service has the opportunity to help close a deal, which ultimately has the opportunity to make the seller and the buyer more pleased with the settlement. 

Transferable Service Contract

With Choice Home Warranty, coverage begins 30 days after enrollment and continues for 365 days from the start date. However, if a customer can provide proof of prior coverage through another warranty provider showing no lapse of warranty coverage, Choice Home Warranty will start new coverage as soon as the old warranty contract policy ends.

Any warranty contract can be renewed each year and is 100 percent transferable.

Helpful Website

Choice Home Warranty has a very helpful website that makes it easy to navigate the ins and outs of the company and what they have to offer. The service provider has sections on its website to separate potential customer types, such as homeowners, buyers and sellers, real estate pros, and contractors, making it easy for customers to know where to find the information that applies to them specifically.

The website also includes an extensive blog that is consistently updated with information regarding home warranties and related topics. In addition, Choice Home Warranty has a FAQ page that answers common questions, making it easier for customers to find answers without having to dig for them. 

Extensive Coverage

Choice Home Warranty offers extensive coverage similar to other top companies in the home warranty industry. Choice Home Warranty offers two coverage packages: the Basic Plan and the Total Plan. The Basic Warranty Plan includes basic home appliances, such as a water heater, a garage door opener, and a built-in dishwasher. The Total Warranty Plan includes all of the appliances in the Basic Plan, as well as more major appliances and systems, such as an air conditioning and a refrigerator.

The complete list of the offered warranty policies and items covered by each package, as well as optional coverage add-ons, are as follows:

Basic Plan: $495 per Year or $43.75 per Month

  • Heating system
  • Whirlpool bathtub
  • Garage door opener
  • Electrical system
  • Dishwasher
  • Ceiling fans and exhaust fans
  • Plumbing system
  • Built-in Microwave
  • Cooktop
  • Plumbing stoppage
  • Garbage disposal
  • Oven/range
  • Water heater
  • Ductwork
  • Stove

Total Plan: $600 per Year or $52.50 per Month

  • Air conditioning system
  • Refrigerator
  • Clothes washer/dryer
  • Heating system
  • Whirlpool bathtub
  • Garage door opener
  • Electrical system
  • Dishwasher
  • Ceiling fan and exhaust fan
  • Plumbing system
  • Built-in Microwave
  • Cooktop
  • Plumbing stoppage
  • Garbage disposal
  • Oven/range
  • Water heater
  • Ductwork
  • Stove

Optional Coverage: Cost per Year

  • Pool/spa: $180
  • Stand alone freezer: $40
  • Septic tank pumping: $65
  • Sump pump: $40
  • Limited roof leak: $70
  • Second refrigerator: $40
  • Septic system: $120
 
  • Additional spa: $180
  • Central vacuum: $40
  • Well pump: $100
 

 

See if you qualify

The Bad

  • Claim Denial Cases

Claim Denial Cases

Potential customers who have old appliances should note that they may be disappointed on warranty coverage for such items in the future. Covered Choice Warranty claims do not include damage resulting from known or unknown pre-existing conditions, misuse, abuse, or failure to clean and maintain covered systems and appliances.

However, similar to most warranty coverage, Choice Home Warranty's packages will cover the repair or replacement of appliances affected by normal wear and tear. Customers should carefully read the fine print and determine which of their current appliances will be eligible for coverage in the future. 

The Bottom Line

Choice Home Warranty is a respected organization with a solid track record. Its warranty policy and service fee are competitively priced compared to other top-rated home warranty companies.

Choice Home Warranty offers multiple package options that each provide extensive coverage, and its knowledgeable and dedicated customer service team is available around the clock to assist with claims and to answer questions.

It is easy to see why the company has received largely positive home warranty reviews. Because the first month is free and no home inspection is required, it's incredibly easy to purchase a Choice Home Warranty and start protecting yourself against the high cost of any unexpected repair or replacement of major appliances and systems.

With affordable monthly prices and a cheaper trade service fee than most, Choice Home Warranty is definitely a solid choice for your home warranty needs.

Check out Choice Home Warranty reviews below to see what real customers have to say about the home warranty provider. Current customer reviews note that warranty claims are resolved in a timely manner, technician service is exceptional, warranty policies are listed at affordable prices, and the customer service department is helpful and courteous. 

Visit Site

We'll Introduce You!

Call our recommended rep over at Choice Home Warranty below.

1-(855) 416-4247

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User Reviews

Star Rating

3.5
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4,680 Reviews

Review Breakdown

5 star
47%
4 star
12%
3 star
7%
2 star
6%
1 star
28%

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arenia miller
March 27th, 2018 West Babylon, NY

The representative I spoke to was courteous, knowledgeable, informative and helpful.

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Anonymous
March 26th, 2018 Orange Park, FL DETAILS
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They never contacted me after my initial request.

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Cheryl Davenport
March 26th, 2018 Rush, KY DETAILS
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Because Ive pd for my first month a couple of weeks ago, was promised Id get the warranty details and have received nothing!

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Robert
March 26th, 2018 Palos Park, IL

Just signed up with the company. However, the customer service in doing so was excellent.

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Kathy
March 26th, 2018 Lexington, KY DETAILS
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1st service call : requested was for refrigerator ice maker which they said isn't covered. 2nd service call : the appointment time taken for service call once I submitted claim was over 7 days for a technician to check out the oven on our range. Which of course was on a Friday causing us to wait until Monday for the technician to get back to us after contacts Choice ( even though the service call was at 11 am) Not at all what the advertising or sales associates lead you to believe.

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Raymond Flores
March 26th, 2018 The Bronx, NY

Representative was very on cue when explaining the many options being offered by Choice Warranty, one year versus life time costs. The options in payment and utilities that are covered aby service fee on each call for service. I hope never having to call for service, but it is a good umbrella to have when it rains.

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Logan Houser
March 26th, 2018 Mechanicsburg, PA DETAILS
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I have tried to Call 3 times since I have been active. The sales person has yet to call me back. I may call and cancel to get my money back at this point.

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JAMES KENNEDY
March 23rd, 2018 Conroe, TX

The representative, Tim D, was very personable & knowledgeable. I am pleased that Choice has a Veteran’s discount.

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Hani Husayni
March 23rd, 2018 Plano, TX DETAILS
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The dishwasher hose needed to be replaced. It’s 12 years old. The claim was rejected ! They claim that the hose was installed too far from the sink, so it’s not properly used.

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Gene
March 23rd, 2018 Tifton, GA

my experience yesterday was great the guy helping was great. I talked to a guy a couple weeks ago was very rude so I hung up the phone. I almost did not answer the call because of him. I am glad I did take the call since the guy was so helpful . You need to let the guy know he did a great job and tell him thanks

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Maria E. Gonzalez Estevez
March 23rd, 2018 Conifer, CO DETAILS
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Buyer be ware DO NOT make the mistake to buy from Choice: I bough a 6 year policy $1750 with the promise that if I move I could take it with me. I am moving and they said NO TRANSFER. NO refund either because they have to pay some claims. DO NOT BUY FROM CHOICE

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albert gerald corbell jr
March 22nd, 2018 Center, TX

The agent was very informative and his explanations were very clear. The only hesitation I had was giving my credit card number over the phone. It sounds like a good policy...great coverage and price with fair service call charge. Thanks !

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Vince
March 22nd, 2018 Scottdale, GA DETAILS
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Timely and high quality service. I would definitely recommend to anyone.

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Shakitta Boyce
March 21st, 2018 Charlotte, NC DETAILS
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I only had the services for a few weeks and I HATE it. I have never made any claims. I only called in for information on my coverage and due to the lies and bad customer services I received i decided to cancel. And even that was a hassle because no one would cancel my services or reimbursement... and remind you, i only had it for 3 weeks and no claims. However, it took a week to cancel and i still have not beeb refunded. Now, i am with a different company and a lot happier. I would not recommend this company to worse enemy

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Joseph M. Dobkin
March 20th, 2018 Miami, FL DETAILS
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They are not able to dispatch people when you need them-only when their handpicked person is available. You are treated like an unwanted step-child. More shocking, they have people with extreme criminal backgrounds coming to your home because they do not do adequate background checks. Some vendors have also been sued numerous times due to doing defective work. need I say more???

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Judy OConnor
March 19th, 2018 Northbridge, MA DETAILS
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You will notice that 5 stars are from those clients that have just signed up and haven't been through a claim process. Those of us that are trying to get problems fixed or are arguing what exactly is included in a septic system are placing negative reviews. This company is a joke.....there is no follow through. Every time you call to follow up on an issue you are talking to a different person. Requiring repetition of the issue every time you call. Most of the time the person you are speaking with has no electrical or plumbing knowledge, yet they will argue with you and talk over you and won't listen. But they have the company motto down pat......."that's not covered ". I would not normally write a negative review but in this instance I want to save others grief and aggravation. This company does not deliver.......read the reviews and read the reviews of the repair people they are sending out.....a real eye-opener. They are quick to sign you up and take your money, but actually getting work done a different story. They are ignorant and rude. Most of the time you are on hold, waiting for them to check with another person..... " Sorry, that's not covered by your policy". This is a scam. BE WARNED!!

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Ronald Little
March 19th, 2018 DETAILS
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I had a dishwasher that was worth 900.00 dollars and was told by a supervisor they would give me 179.00 they said according to them I could replace the same dishwasher for 179.00 and I said please do and install. I spoke to supervisor this morning who told me NO and told me not to expect a check in 30 DAYS for 250.00 dollars PERIOD!! This is not what there web sight says period.

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Shawn Bolan
March 19th, 2018 Honolulu, HI

I haven't committed to Choice Home Warranty yet but I have spoken with one of their expert representatives, Damont B. He answered most of my questions and was extremely helpful - so instead of being skeptical, I'm seriously considering using their service.

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Nancy Wallace
March 19th, 2018 Windsor Mill, MD

After a horrible 17 yrs with AHS, I found the assistance and support that Phil gave me was wonderful and am looking forward to many yrs with your company

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Aimee
March 16th, 2018 Lincoln, NE DETAILS
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This company does not do what they say they will. It takes well over 24 hours to have "their" technician call, "their" technician charged them for a water pump that he didn't install (I informed them, they didn't care), it doesn't matter if it is an emergent situation - their response time is slow, they cut corners, and try to avoid paying for any claim. In two years of paying premiums, I have had three claims. One for a leaking washing machine that turned out to be the sink next to the washing machine. I had to pay two service calls because the first technician they sent told me it wasn't the washing machine and didn't check anything else. When there was still water on the floor, I checked under the sink. When I called back and told them it was part of the original problem, they told me I would still have to pay another service charge. I have had two claims on my furnace. The first one occurred during the winter. When I called Choice, they told me they would have somebody call me within 24 hours. They have no emergency service. I told them in my part of the country one cannot go without a furnace for more than 24 hours. I was informed I could call my own company, I could submit the bill to Choice and they would reimburse me. This actually occurred and I was reimbursed. The next time my furnace broke, it was supposed to be below zero degrees. I came home from work at 6 pm on Friday to find my furnace wasn't working. Again, they told me I would hear from someone within 1 business day. I asked if that meant Monday - they said yes. Again, I told them I could not go without a furnace all weekend, as it was supposed to be very cold, and my house was already 50 degrees. I asked if I could call my own company. They said yes. My furnace company came that evening and wired it so it could work while they ordered a part. They received that part on Tuesday and came and repaired it. In the meantime, their technician called me Tuesday afternoon and told me that they could be there on Friday (yes, one week after I called). I informed them it was already fixed. I called Choice to submit my bill and was told the rules had changed and the Repair company had to submit the bill. I had the company do that. I have now been informed that since they did not obtain prior authorization to do the work, they will not reimburse me. I told Choice that the person I spoke with on Friday evening had told me I could call my own technician. The representative informed me that doesn't mean they had approval. The company was supposed to call after they diagnosed the problem and get permission. I asked what hours there was somebody there to get approval from? Not on Friday evening. Saturday morning and hours during the week.

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Robert Poe
March 16th, 2018 Bullhead City, AZ DETAILS
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When I bought the warranty the sales person went over covered items everything sounded good so I purchased the three year plan for both my homes filed a claim for leaky hot water heater they don't cover the tank just components of the hot water tank one would think the tank is part of the hot water system but not covered. I won't e en go into customer service because their is none very dissatisfied with choice will not use them again or recommend the to any one .

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Mike Steinmeyer
March 16th, 2018 Independence, MO

Wanted to get a policy for the home I just bought. I liked the reviews I saw so I had decided to move forward with the company. The one issues was in 24 hours I received 9 phone calls! Unbelievable! It was almost a deal breaker for me. That is excessive.

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M Berger
March 15th, 2018 Dallas, TX DETAILS
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DO NOT GET A WARRANTY FROM CHOICE, they are the worst to deal with and for the most part don’t cover when replacements are required. Read the fine print. I have had for a couple of years as I bought that, wish I could get out of the contract but it is too expensive and not the $50 they claim.

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Linda L.
March 14th, 2018 Raleigh, NC

It was easy to sign up for, we shall see if it is worth the money when I need to use the service.

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Rafael
March 14th, 2018 Dothan, AL DETAILS
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Always taking care my house issues.thanks

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Carol Scurs
March 13th, 2018 Cypress, TX DETAILS
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I purchased a three year plan and paid up front to get 3 months free. My husband had a heart attack and I knew he would not be able to fix everything that happens at our old house. We actually did not use it the first year, but the second year our AC broke down. The repairman came out and it was partially covered. We had the AC cleaned and maintenanced and the guy actually sprayed our avocado tree with the solution and it died. It broke down again about 6 months later, and repaired. Then again 6 months later which took 4 days to get the repairman and the part when it was over 95 every day. Each time, the AC was maintenanced and fixed. CHW paid for part of it each time, but not all of it. This time, they don't want to pay for any of it because I can't prove that it was maintenanced for the previous 10 years. The rep was rude and talked over me constantly saying the same thing about evidence of maintenance. I told them that I have only been using them for 3 years and that I had not kept every receipt for 10 years. The repairman was super and I discussed a new AC since it was repeatedly breaking down and 25 years old. I am now using the repairman to maintain the new AC that was put in and will never use a home warranty rip-off again. All they do is call their approved people. I would rather make that call myself and save $1289 that I paid for 3 years of poor service and partial payment of a call out fee. I tried to cancel, but the "fee" to cancel was a lot more than $50 they are showing. The remainder of the months I had left (about 6-7) was not enough to cover the cancellation fee. I told them to keep it and stop trying to get me to renew because it would never happen.

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Buyer Be Aware
March 13th, 2018 Seagoville, TX DETAILS
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The sales reps, claims, customers service, well actually every person I’ve spoke with are pushy, ignorant, rude, and they Do Not understand the word ‘Customer Service’!! It is the very worse company I’ve Ever had to interact with Ever! When you submit a claim, the contractors Never immediately repair the issue on the day they come out. They take pictures of the item(s) that needs repaired, then they have to submit it to CHW for approval. IF Approved by CHW which is highly unlikely in the majority of my claims, you have to wait for CHW to contact you first. If approved, you have to make another appointment with the contractors to come out to repair the item. It’s a long drawn out process. It takes a few days to hear back from CHW to get an answer on your repairs, if your lucky enough to get their approval. Again CHW reps are the Very Worse people to talk too, they are so Very Rude! I’ve been with them for a year! When my contract is over, I will Not sign back up with them Again! Buyer Be Aware! Read All Reviews that have Actually Placed Claims with CHW! Review the Better Business Bural Reviews on the Company. Call and speak to their sales reps if your brave and strong enough to say No, just to get a feel of their Customer Service attitude. Read the Contract in Detail, it’s a pain to do so But it Will Save you money in the end! Good Luck!!

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Archie Banks
March 13th, 2018 McDonough, GA DETAILS
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This place is absolutely the worst. they don't always contract with licensed technicians, and when the technicians mess things up, Choice holds no liability to even help the homeowner fix what their technician messed up. I have also found that when the technician provides their report on the Breakage, Choice always finds a way to make things the homeowners fault causing them not to have to fix the appliance. the Claims adjuster is NEVER wrong and only wants to argue with you consistently even when they know themselves that they are wrong. My advice is to NOT go with this company or others like them.

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Patricia coleman
March 13th, 2018 Houston, TX DETAILS
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awesome service I asked for service on line yesterday,got a reply in less than 30 min. the service provider was contacted and an appointment made . the provider arrived before the appointed time called to alert us. replacing the garbage disposal took less than 45 min in the door to out the door. Very veruy pleased.

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Anita Underwood
March 13th, 2018 Terrell, TX DETAILS
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Will not cover claims always find a reason not to pay. Made 2 claims with this company and would not pay either claim. Do not waste your money.

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Amanda
March 13th, 2018 Brandon, FL DETAILS
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I enrroled for a 3 yrs protection, after doing the math realized thay That i could not aford to pay 3 yrs in a yr, called to change it, This time the answer was nota as quick ss when I enrroled , i was put on hold. 3 times each 20 mins or more, i had to call my discover and dispute already charges in transfer I lost my trust. This was not aclaim. , imagene what it will be to have a claim ?

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frugal mom
March 12th, 2018 DETAILS
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The price was good compared to other companies

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Salima Clouden
March 12th, 2018 Bowie, MD DETAILS
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They're a bunch of low life scammers. I paid for two years. My bathroom had a leak. It was never covered. I was on hold for an hour and no one ever answer. Still can't believe I have been scam twice..standley and now choice warranty. Run!!!Stay Away!!!

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Jerry
March 12th, 2018 West Point, GA

I just signed up today so I cannot speak for the actual product but they DO have probably the very best prices you will find on a month to month home warranty. BUT......visit Choice Home Warranty once for a simple quote and you will end up being blown up by emails and constant phone calls for WEEKS. If Choice did not have pretty much the best (best I have found) deal then I would not even have considered it. There is a fine line of "too much" and Choice goes well past that in its attempts to get your business. And the guy I spoke to when I finally chose to answer what was probably the 30th call or so since I looked for a quote.....he was a pushy salesman, I almost want to say I sensed a bit of rudeness.....certainly when I asked that I wanted to think about it a few hours, please call me back later....and he simply pressed me to choose NOW....yeah that irritated me a bit but I went ahead and signed up, probably in part to end the constant emails and phone calls.

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Ronda Steers
March 12th, 2018 Midlothian, VA

The Rep was very informed with the information he was selling me on. He was friendly and a few times I stepped him while talking and he was polite when I did.

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Mary Joost
March 12th, 2018 DETAILS
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I had switched from another home warranty company due to the good reviews. My double oven broke and they are telling me they find it too expensive to repair. The amount they are offering me would only get a very cheap single oven. They do not replace it with an item similar to what you have. Very unhappy with them right now.

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Patrick Wedertz
March 12th, 2018 DETAILS
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Just signed up with choice today, March 9, 2018, so as a result, I cannot honestly give an opinion yet, but your representative was very good.

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Lakisha Ancrum
March 12th, 2018 Dayton, OH DETAILS
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I sign up with choices on 3/7/18 and my rep was awesome. Very patient and understanding. Returned my call in a timely manner to answer questions. Thanks choices for securing my home. I am looking forward to our future interactions.

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Susan Franklin
March 9th, 2018 Tempe, AZ DETAILS
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I am happy that your company is readily available. We were not happy with one of your vendors but you did give us money towards getting it fixed properly. We would never want that vendor again. Every other experience with your company has been great.

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Marian Costello
March 8th, 2018 Tucson, AZ DETAILS
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I am "on the fence" with these ratings. I contracted four rental homes (with a three year contract) for PEACE OF MIND and so far, I have had more stress in following through with two claims. One critical claim was over Veteran's Day Weekend, so I had hoped this wasn't typical of Choice Home Warranty service. They couldn't find a service man to even begin the process for over five days. At the end of two separate service calls and the compressor completely breaking down, I was finally offered a total of $500 to replace a refrigerator that was not that old and had an "outside the door" water dispenser. Feature to feature would be a MINIMUM of $800. I ended up spending over $1000 to replace the refrigerator and got a whopping $500 from Choice Home Warranty. (Subtract the two service calls I paid from that total) My ONGOING issue is with a clothes dryer that was reported "not working" SIX DAYS AGO. A serviceman arrived yesterday and said the control board needed replacing and he would let Choice Hone know. The company called Choice Home at 6am. When I called Choice Home at 8am, they said they were still waiting to hear from the appliance company. To make a long story shorter, after multiple phone calls, I am still waiting for both companies to stop telling me, "He said; She said" and just PLEASE LET ME KNOW THE STATUS AND NEXT STEP in this painful process. My tenants would like an operating washing machine.

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Miriam Delavan
March 8th, 2018 Rochelle Park, NJ

The initial voice on the line seemed electronic. Even after I acknowledged her. There may have been a problem with echo on my phone but it was strange. But then I got to your sales man and he was very good. (Walter)

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Darlene McConnell
March 8th, 2018 Arlington, TX

Agent was very well informed. Answered all of my questions. Good service.

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Cyntrena
March 7th, 2018 Lakeland, FL

I was out shopping for a home warranty and as I was reading up information about Choice I decided to call to get a better understanding. What I was displeased with in my experience was my sales rep I had to ask him was he in a hurry because he was over talking me and not allowing me to ask questions. He seemed to in a hurry and I definitely did not like that.

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DAN MORALES
March 7th, 2018 Knoxville, TN DETAILS
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Purchased warranty 12/27/17 0n monthly payments. 5 days later i get a phone call from the sales dept that if i pay it in 6 months i would get a free month i figured no problem . Called in on 3/4/17 to put in a claim , service guy comes out no problem 3-5 days and will have part. 2 days later choice rep calls and tells me its not a warranty item after they knew up front what it was . So i have been calling twice a day since 3-4-17 leaving messages and no has returned my call all i want is to cancel and get my money back and that doesn't seem to be happening because i cant get them on the phone to cancel. had to cancel my credit card so they wont do and auto pay. This Company SUCKS i am out $350.00 plus all the time i am having to go through to try to cancel

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A. Ware
March 6th, 2018 Virginia Beach, VA DETAILS
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WORST CUSTOMER SERVICE EVER!! Reps only interested in taking your money. Its a fight for anything to get fixed. When you try to get your money back it's another fight. Been with the company a short time and glad I got out while I still can. I do not recommend this company to ANYONE!

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Kathy McLean
March 6th, 2018 Arlington, TX

The initial signing up: very quick, and Damont answered all my questions and concerns fully. I appreciated that the question of having a senior or veteran in the family was asked (because a lot of us forget to ask) therefore giving me a better affordable warranty. Thank you

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Carol Round
March 6th, 2018 Grove, OK DETAILS
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I do NOT recommend Choice Home Warranty. While their prices may be inexpensive, their customer service is horrible. It took six phone calls in one day to get an answer to my refrigerator problem. While it was finally resolved, the problem is a lack of communication between departments, but I wasted almost an entire day on the phone with them. I decided to switch companies and had to get angry with Ryan--a retention employee, who kept trying to get me to give the company another chance. I repeatedly told him NO and said I'd already switched companies. He was rude and arrogant. I don't lose my temper very often, but I lost it with Ryan.

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First time
March 5th, 2018 Columbia, MO DETAILS
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Customer service, handling claims, is poor

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Natalie
March 5th, 2018 DETAILS
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Rep never sent over warranty info after call. Emailed asking for it. Rep sent over a link. I asked what it included and he sent over another link. Really didnt seem to want to talk unless I said I would buy. I wouldnt purchase from him at this point.

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Gregory Morris
March 5th, 2018 Springfield, MO DETAILS
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Great customer service! Fast, fast, fast service. The, washer, and garbage disposal was fix fast!