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Verified Customer

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Your customer

Did a good repair at my house with less hassle

3 years ago

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Verified Customer

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AnneMarie Guarniero

They are fabulous, quick response, vendors are amazing.

3 years ago

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Verified Customer

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Carmine

One phone call and fixed it very professional

3 years ago

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Verified Customer

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CDB

Quick to respond, but occasionally took several days to get repair scheduled.

3 years ago

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Verified Customer

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David Peal

Quick and efficient but rush to leave before showing how well item i repaired.

3 years ago

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Verified Customer

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Jaganathan

Excellent customer service and quick turnaround

3 years ago

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Verified Customer

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James burk

Took care of problems professional and courteous

3 years ago

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Verified Customer

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John Simmons

Showed up on time and completed job timely.

3 years ago

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Verified Customer

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Linda Conrad

Didn't take a long time to analyze and solve the problem.

3 years ago

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Verified Customer

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Anonymous

Everyone who works at Choice are very nice.

3 years ago Edited January 10, 2024

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Verified Customer

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Herman Madison, AL

Outstanding job. Very knowledgeable and f

3 years ago Edited January 10, 2024

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Verified Customer

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Robert

I had to use our warranty a couple of months ago, and it was a nightmare. It took forever to get our problem solved.

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Dec. 17th, 2020

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Verified Customer

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Thomas

0

3 years ago

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Verified Customer

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Herbert

0

3 years ago

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Verified Customer

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Carmel

0

3 years ago

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Verified Customer

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Gloria Vandegriff-Honea

Quick response and efficient repair persons.

3 years ago

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Verified Customer

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Nasir Ali

Excellent quality of the service and customer satisfaction.

3 years ago

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Verified Customer

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Charles Thompson

A responsive company that cares about the customer.

3 years ago

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Verified Customer

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James And Jeannette

I wish they covered more things. I’ve called them four times and three times the thing was not covered.

3 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
We encourage all of our customers to review their coverage.

Dec. 10th, 2020

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Verified Customer

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Patrick Alexander

Service has been fast and very reliable.

3 years ago

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Verified Customer

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Patty Harper

I have had no issues - fast reliable friendly

3 years ago

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Verified Customer

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raghu

Pretty good experience in fixing issues so far

3 years ago

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Verified Customer

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Terrelle Edwards

Easy to file claim, quick vendor assignment

3 years ago

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Verified Customer

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Vernon Kennedy

Declined an A/C repair. Cooling coils got a pin hole and Choice claimed that I allowed corrosion to get inside the closed Freon system

3 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Dec. 9th, 2020

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Verified Customer

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Robbin Herlocker

I have had choice for about 7 years. They are very easy to work with

3 years ago

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Verified Customer

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Raven Shamblin

This company is all about getting your money and not about helping you. They will send licenses but inexperienced technicians to your home.

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

Dec. 2nd, 2020

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Verified Customer

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Michael Christopher Harris

Good customer service and quick to respond to claims

3 years ago

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Verified Customer

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Eva Brown

Service visit quick and job accomplished quick

3 years ago

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Verified Customer

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Kennisha Williams

Affordable, quick scheduling, great customer service.

3 years ago

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Verified Customer

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Regan

The response for submitting a new claim has been immediate.

3 years ago

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Verified Customer

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Linda Mitchell

$1500.00 maximum payout, not explained by sales people. Wrongfully denying claims.

3 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
We encourage all of our customers to review their coverage.

Dec. 1st, 2020

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Verified Customer

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Maritta Sumner

Good professional service provided, especially plumbers.

3 years ago

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Verified Customer

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Joe Endres

Good Service,Good Value,Reasonable price

3 years ago

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Verified Customer

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George

nice people and problem was taken care of quickly.

3 years ago

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Verified Customer

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Jodi Doughty

0

3 years ago Edited January 10, 2024

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Verified Customer

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Anonymous

They are prompt in providing services and quality repairs.

3 years ago

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Verified Customer

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Faith Richardson

Choice got the job done in effective time!

3 years ago

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Verified Customer

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BHD

THEY RESPOND QUICKLY WITH GOOD REPAIR COMPANIES

3 years ago

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Verified Customer

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Ed Johnston

They are fast to get the repairs needed.

3 years ago

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Verified Customer

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Mona Taplin

They send experienced craftsmen who do a good job

3 years ago

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Verified Customer

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Margo

IT took care my repair in less time that I expected

3 years ago

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Verified Customer

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Carl Kern

Came out did a repair job, fixed the problem

3 years ago

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Verified Customer

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Kaye

They are responsive and I have appreciated their service

3 years ago

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Verified Customer

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Celeste

Customer service and they care of your concerns

3 years ago

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Verified Customer

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ANDREA G

professional, helpful, fixed items quickly and easily

3 years ago

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Verified Customer

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Edward J Caden

great service and rapid response to issues

3 years ago

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Verified Customer

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Louis

Said something was covered when it wasn't. Had to pay for service call for item not covered!

3 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
We encourage all of our customers to review their coverage.

Oct. 27th, 2020

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Verified Customer

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Craig & Sheronda Holmes

Services were quick Tech was very professional.

3 years ago

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Verified Customer

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Heather Limon

Went above and beyond to fix my problem.

3 years ago

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Verified Customer

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Mary P

It is easy to file a claim and the response time is short.

3 years ago

Choice Home Warranty Reviews