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Verified Customer

star star star star star

mary Spurlock Centerton, AR

Called for service and someone was out the next day.

3 years ago

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Verified Customer

star star star star star

GP Albuquerque, NM

responsiveness, helpful customer service and affordable

3 years ago

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Verified Customer

star star star star_border star_border

Tess De Jesus Las Vegas, NV

Did not get a call from the local company where they sent the request for my air condition

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Sep. 2nd, 2021

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Verified Customer

star star star star star

Sanjay Chandler, AZ

Very timely service and provide high quality service too

3 years ago

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Verified Customer

star star star star star

Alice Guthrie Fort Walton Beach, FL

Fast service quality workmanship easy claim process

3 years ago

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Verified Customer

star star star star star

Barbara Rights Clermont, FL

Quick and reliable in responses and actions.

3 years ago

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Verified Customer

star star star star star

Lee Durbin Jacksonville, FL

Great service; friendly customer service

3 years ago

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Verified Customer

star star star star star_border

Cecelia Gervais Waco, TX

The technician was timely, knowledgeable, efficient as well as very personable

3 years ago

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Verified Customer

star star star star star

Jennifer Las Vegas, NV

Prompt service. Great service fast service

3 years ago

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Verified Customer

star star star star star

Jessica M Rangel Phoenix, AZ

They always do a good job and they're always on time

3 years ago

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Verified Customer

star star star star_border star_border

Neil Rubenstein Round Rock, TX

Not giving me good options to get a vendor out to solve my ac issue in a timely manner

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.
In recent review of your claim, our records show that you went with our reimbursement option, and your claim was fully covered.

Sep. 2nd, 2021

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Verified Customer

star star star star star

Lisa Argyle, TX

Ease of use , professional company that came to the house

3 years ago

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Verified Customer

star star star star star

Ocampo Neil Dayton, OH

Great service from the technician and entire process

3 years ago

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Verified Customer

star star star star star

Dave Richards West Palm Beach, FL

Quick response to our needs when our ac went out.

3 years ago

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Verified Customer

star star star star star

Roger Longwell Goldsboro, NC

Actually got the right people that works on the equipment.

3 years ago

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Verified Customer

star star star star star

Tirdad Hoghooghi Easton, PA

Service person had a great attitude and very helpful

3 years ago

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Verified Customer

star star star star star

Rodney Standifer Tupelo, MS

The service was prompt and professionally done

3 years ago

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Verified Customer

star star star star star

Roger and Robin Scott Kenner, LA

It didn't take long for them to recitfy my claim.

3 years ago

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Verified Customer

star star star star star

Shelly Dross Port Saint Lucie, FL

Easy to use, knowledgeable techs, punctual

3 years ago

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Verified Customer

star star star star star

Abbott Hae-Hwa Scottsdale, AZ

Always very responsive and gets work done promptly.

3 years ago

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Verified Customer

star star star star star

Gwen Arnold Lakeland, FL

They are prompt on getting repairs taken of

3 years ago

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Verified Customer

star star star star star_border

Peter T Graham Phoenix, AZ

Great service and presentation will refer and use them again

3 years ago

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Verified Customer

star star star star star

Marilyn Oberting Columbus, OH

Did the job with the competence of a professional.

3 years ago

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Verified Customer

star star star star star

Harold Pineville, LA

Best company and service you will be treated right

3 years ago Edited January 10, 2024

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Verified Customer

star star star star star

Chandru Ramchandani Alpharetta, GA

THEY ARE PROMPT IN TAKING CARE OF PROBLEMS.

3 years ago

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Verified Customer

star star star star star

Melissa D Sorrow Sweetwater, TN

Great customer service with prompt attending

3 years ago

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Verified Customer

star star star star star

Judy Zelienople, PA

Great service,showed me what the problem was.

3 years ago Edited January 10, 2024

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Verified Customer

star star star star star

Joseph planck Las Vegas, NV

All workmen that's come to my house have done a great job

3 years ago Edited January 10, 2024

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Verified Customer

star star star star_border star_border

Joanne Melrose Park, IL

They were very courteous. The service man took care of my furnace in a timely fashion.

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we are pleased to hear that you were satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your positive feedback to the Director of Vendor Relations.

Aug. 19th, 2021

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Verified Customer

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Cathy Roanoke, TX

Good company overall but sometimes customer service is lacking

3 years ago

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Verified Customer

star star star star star

Jennifer Black Leesville, LA

Very quick service and it is much appreciated

3 years ago

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Verified Customer

star star star star_border star_border

Irene Obazei Houston, TX

Their contractors are not very professional and dont complete assigned job on timely manner.

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Aug. 19th, 2021

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Verified Customer

star star star star star

Joe paolucci Dublin, OH

Prompt appointments job done the same day

3 years ago

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Verified Customer

star star star star star

Tina Wilson McHenry, IL

Prompt service and friendly, professional service people

3 years ago

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Verified Customer

star star star star star

Finis m. Hewitt New Albany, IN

Always performed in a timely and professional manner.

3 years ago

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Verified Customer

star star star star star

Chery M Jones Newark, NJ

The appliance was repaired quickly and efficiently.

3 years ago

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Verified Customer

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Nilesh Patel East Brunswick, NJ

I had a/c breakdown because fan detached of the motor and needed to replace the motor and fan. I was told it's not covered.

3 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Aug. 19th, 2021

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Verified Customer

star star star star star

Pamela Davis Beaufort, SC

Fast response Awesome job reasonably priced

3 years ago

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Verified Customer

star star star star_border star_border

Julian Barreras Plano, TX

had bad experience fixing washing machine and now does not cover full price on fixing refrigerator

3 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Aug. 19th, 2021

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Verified Customer

star star star star star

Fred DiTomaso Willoughby, OH

The person sent was great and knowledgeable

3 years ago

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Verified Customer

star star star star star

Devi Gohimukkula

Very prompt taking care of issue. Always on time

3 years ago

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Verified Customer

star star star star star

Claudia Velez-Rosado Melbourne, FL

Promp respond to my problem, politeness.

3 years ago

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Verified Customer

star star star star_border star_border

kenneth james ingalls West Fork, AR

Didn't care for the pro rate check on my dishwasher certainly didn't cover the cost of a new one.

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

Aug. 19th, 2021

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Verified Customer

star star star star star

Ron

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3 years ago Edited January 10, 2024

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Verified Customer

star star star star star

Anonymous

0

3 years ago Edited January 10, 2024

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Verified Customer

star star star star star

Joanne And Jerome

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3 years ago Edited January 10, 2024

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Verified Customer

star star star star star

Anonymous

0

3 years ago Edited January 10, 2024

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Verified Customer

star star star star star

Baltazar

0

3 years ago Edited January 10, 2024

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Verified Customer

star star star star star

Lonnie Williams

0

3 years ago Edited January 10, 2024

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Verified Customer

star star star star star

CYNTHIA A. Scheckel Davenport, IA

very pleased with the problem being fixed within 5 hours!!

3 years ago

Choice Home Warranty Reviews