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Verified Customer

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Michael Samuels

Easy to file a claim. Always get a quick reply to when the repairman will be at the house. Every repairman has been first-rate.

2 years ago Edited January 10, 2024

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Verified Customer

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Robert Vogt Newton, KS

Reasonable price premiums and quick response

2 years ago

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Verified Customer

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Rosa I Albarez Laveen, AZ

0 hassle, affordable and low cost copayment

2 years ago

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Verified Customer

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Rosy Evelyn Colorado Springs, CO

Easy process for services claims, constant updates

2 years ago

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Verified Customer

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Clarissa Smith Dallas, TX

Fast, reliable and quality workmanship of their technician.

2 years ago

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Verified Customer

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Martie Jackson Valrico, FL

respond quickly and don't try to upsell me

2 years ago

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Verified Customer

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Kirfred Watkins Marksville, LA

Making a claim can be difficult but response time has been rather quick.

2 years ago

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Verified Customer

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Jan Gojko Fayetteville, NC

Very effective, professional and responsive to our claims.

2 years ago

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Verified Customer

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John zeitler Las Vegas, NV

Service person was knowledgeable and efficient

2 years ago

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Verified Customer

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Nathaniel Cypress, TX

Except for a few glitches the service has been pretty good.

2 years ago

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Verified Customer

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Ramon A Adger Spring Hill, FL

Reliable service ,really work hard to resolve problems

2 years ago

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Verified Customer

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Walter brown Mabank, TX

Good customer service provide service in a orderly manner

2 years ago

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Verified Customer

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Juanita Melancon Opelousas, LA

Hard to reach by phone it's been about 6 weeks since I filed a claim and I'm still waiting for a pay off

2 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

Nov. 10th, 2021

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Verified Customer

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Melissa Lilly Las Vegas, NV

Fast response to problems with excellent local service!.

2 years ago

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Verified Customer

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Sharon Saxon Florence, KY

Great! Loved experience ! Excellent customer service

2 years ago

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Verified Customer

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Mitesh Thakkar Allen, TX

Always on top of providing best possible customer service.

2 years ago

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Verified Customer

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Randal Fridss Johnson City, TN

With a heating problem or a plumbing problem which could be an emergency it takes days 2 weeks to get the job complete

2 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Nov. 11th, 2021

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Verified Customer

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Patrick Robinson Aurora, CO

Very disappointed that I had to pay for the installation our under warranty water heater.

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Nov. 10th, 2021

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Verified Customer

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Sharleen brockway League City, TX

Really quick response and very nice to work with

2 years ago

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Verified Customer

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Amon Johnson Lansing, IL

Tech that was sent to me was very professional!

2 years ago

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Verified Customer

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Janice Bolton Lees Summit, MO

The response time was great. The work was awesome.

2 years ago

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Verified Customer

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Edsel Campbell Raleigh, NC

They are Professionals!! Timely and courteous

2 years ago

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Verified Customer

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Gary D Dirda Boca Raton, FL

Unresponsive customer service appointments that don't show up or don't call and home choice warranty does not respond at all

2 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations.

Nov. 10th, 2021

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Verified Customer

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Guillermo Flores Humble, TX

Easy to do claim, fast response, reliable teams.

2 years ago

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Verified Customer

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Michelle sullivan Ocala, FL

Quick response and issues resolved quickly and smoothly

2 years ago

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Verified Customer

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Ashley Martin Portsmouth, VA

Does not give the option to follow up with the same technicians if similar problems arise

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Nov. 4th, 2021

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Verified Customer

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Tamblyn Huntersville, NC

Your service is horrible and all claims denied! I will be contacting another vendor to use for my home warranty services!

2 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage.

Nov. 4th, 2021

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Verified Customer

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Carolyn Lee Olive Branch, MS

My issue was resolved timely and without a hassle.

2 years ago

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Verified Customer

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Edmundo Polo Las Vegas, NV

I had a problem with my AC and they resolved in 1 day

2 years ago

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Verified Customer

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Keith John Idaho Falls, ID

I was denied a claim, then assigned a case mgr who never contacted me even when I called and sent emails. I'm very disappointed!!

2 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Nov. 4th, 2021

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Verified Customer

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Linda Bartow, FL

It took almost 3 weeks and lots of messages just to get my ac fixed once it was approved.

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Nov. 4th, 2021

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Verified Customer

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Mel Carter Las Vegas, NV

Good response time and very professional

2 years ago

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Verified Customer

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Purvis Brenda

Good service and outstanding technicians

2 years ago Edited January 10, 2024

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Verified Customer

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Gerald Otten Salisbury, MD

Service, quick response, reasonable rates

2 years ago

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Verified Customer

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LouieGeorge Texarkana, TX

When I called for service they responded quickly

2 years ago

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Verified Customer

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Madonna Gauthreaux Columbia, SC

After paying yearly amount for coverage you're responsible for $75.00 upfront if you use plan.

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Oct. 27th, 2021

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Verified Customer

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Oleg

Very professional people. They opened my kitchen drain

2 years ago

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Verified Customer

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Deloris Rountree Elizabeth City, NC

the electrician was great Crown Electric

2 years ago

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Verified Customer

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Senovia Diaz-herrera Norcross, GA

I needed their services once and it was fast and good

2 years ago

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Verified Customer

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Shannon Rodgers Jacksonville, AR

Easy to submit claims and get updates. Service has been great so far.

2 years ago

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Verified Customer

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Young Little Elm, TX

Teams responsables very fast and clearly.

2 years ago

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Verified Customer

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Judy Lake Mary, FL

Call for service and they were there the next day!

2 years ago

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Verified Customer

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Alberta Patterson Las Vegas, NV

Quick appointments and skilled technicians.

2 years ago

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Verified Customer

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Robert Davis Germantown, MD

Service, on-time maintenance . Follow-up is timely

2 years ago

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Verified Customer

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Lisa Carmona Las Vegas, NV

Tjey are responsive and send good contractors

2 years ago

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Verified Customer

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Michael Johnson sr Douglasville, GA

Didn't fix my electric fire place. Don't know why it doesn't work but it has power

2 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Oct. 27th, 2021

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Verified Customer

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Tony Sethi Centreville, VA

They are always on time ,trustworthy and excellent

2 years ago

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Verified Customer

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Tom fogarty Georgetown, TX

Had a pool problem over Labor Day Weekend and finally got it resolved

2 years ago

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Verified Customer

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Barb Biscan Orland Park, IL

They were prompt in answering my complaint.

2 years ago

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Verified Customer

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Anthony Paparo Boynton Beach, FL

They respond rapidly and send excellent repair persons

2 years ago

Choice Home Warranty Reviews