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Choice Home Warranty Reviews

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9.3

Overall Score

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Robert Anguiano San Antonio, TX

Quick response and fair assessment and repair scheduled

2 years ago

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star star star star star

Joseph Longo Myrtle Beach, SC

GOOD EXPERIENCE SEEMED TO BE A VERY GOOD PLUMBER

2 years ago

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Amitay Carrollton, TX

Two week ago I had AC problem and the service was fast.

2 years ago

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Lonnie Cobb Edmond, OK

so far do good no roblems workers has been on time

2 years ago

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Mia A Las Vegas, NV

Prompt response and reliable contractors

2 years ago

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Miriam Montiel Humble, TX

I have had only one claim and they were great

2 years ago

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Raymond J La Rose Endicott, NY

They made the reimbursement process quick and easy.

2 years ago

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Richard Newhouse Phoenix, AZ

He was quick,friendly, and fixed the blower problem.

2 years ago

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Shelia Gillentine Oxford, MS

The people they hire to do the work come from who knows where. Basically if the problem can be found as your problem it will be.

2 years ago

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Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Dec. 16th, 2021

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Tiffany Bullard Indianapolis, IN

The contractor did not complete the job and the customer service is horrible. I ended up having to pay out of pocket to get it fixed.

2 years ago

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Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Dec. 16th, 2021

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Debbie Darling Phoenix, AZ

They were on time and explained everything to me

2 years ago

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Anthony A Ferentinos

Answer phone call quick as to get the repair shop to call the same day or within 24 hours.

2 years ago Edited January 10, 2024

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Richard Sabo Mesa, AZ

Serviceman was knowledgeable and fixed the issue.

2 years ago

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Denise Koziol Virginia Beach, VA

Response well and repair people sent were great

2 years ago

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Maria Cacioppo Clark, NJ

They came out with a very knowledgeable person

2 years ago

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Vanessa Wynn Newnan, GA

Covered service handled promptly and professionally.

2 years ago

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Mayra A. Rivera Pinellas Park, FL

Very responsive Godd coverage in appliances and good service tech

2 years ago

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Cecile Crane Chicago, IL

The last company they sent was Fabulous.

2 years ago

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HARENDRA PAREKH Avenel, NJ

Recent services were satisfactory but delays more than 3days not accepted.

2 years ago

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Ivar Martin Wilmette, IL

Promptly processed service request. Highly qualified tech

2 years ago

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Laura Clearwater, FL

Easy claim processing and professional quality workers

2 years ago

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Maribel Alexandria, VA

Fast service and great contractor particularly RWJ

2 years ago

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Nay Gordy Chesapeake, VA

Prompt to provide technicians when I have problems.

2 years ago

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Karen Weaver Simpsonville, SC

Quick response, competent service technician

2 years ago

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Velinda Nix Chicago, IL

They are very responsive to my homeowner needs

2 years ago

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Amy D Gaines Toledo, OH

They response back fast.the people are friendly

2 years ago

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Angela Van Lowe Denver, CO

I haven't recieved any information of what you are covering on my Ice Maker or Refrigerator.

2 years ago

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Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Dec. 14th, 2021

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James Howard Lady Lake, FL

Excellent service, on time and repaired my fridge

2 years ago

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Michelle Wetz Ocala, FL

Prompt response and easy to schedule repair.

2 years ago

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Varun Kesherwani Franklin, MA

Very easy to submit claims and quick response

2 years ago

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Yvette Las Vegas, NV

Choice responds to my claims in a timely fashion.

2 years ago

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Connie Castoral Celina, TX

Very reliable, professional and efficient

2 years ago

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Kathleen Birkel Houston, PA

The two claims I made were handles quickly

2 years ago

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Karen Sorick Mullen, NE

I received immediate help with my problem.

2 years ago

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Lisa A Linder Oklahoma City, OK

Very prompt response to my plumbing issue

2 years ago

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LaShawn Hamilton Winston Salem, NC

Great service so far no issues tech was knowledgeable

2 years ago

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Luis Figueroa Kissimmee, FL

Awesome service and great people skills.

2 years ago

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Douglas Nashua, NH

Waiting two weeks for an appointment and then the appointment is put out another two weeks.

2 years ago

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Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Dec. 10th, 2021

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Naomi Brooks Land O Lakes, FL

Sometimes the trades people sent are not the best I have worked with

2 years ago

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Paul Stahl Las Vegas, NV

Prompt & professional contractor experience

2 years ago

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Sandra Spizzirri Schaumburg, IL

Quick response and follow up. Dependable

2 years ago

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Robert Brown Posen, IL

The response times and the customer service is poor. It takes to long to find a company to

2 years ago

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Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Dec. 10th, 2021

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James andrew Aikens Saint George, UT

They follow through in finding a contractor

2 years ago

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Sheila Battistello Boca Raton, FL

I had a light bulb replaced in my microwave and it took 4 days for the installer to return.

2 years ago

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Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Dec. 10th, 2021

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John Roberts Willow Spring, NC

speedy, online option worked very well, just good service

2 years ago

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SHAMS MEHRANI The Colony, TX

Excellent customer service and good choice of vendors

2 years ago

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Fengbin Jin Berkeley Heights, NJ

Choice provided great service and responded efficiently

2 years ago

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Kathleen Sun City, AZ

The tech knew what the dryer problem was from the sound!

2 years ago

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Deanna MARTIN Leesburg, FL

They are quick to respond, company used was also quick

2 years ago

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Tina Lenard Monroe, LA

Service man was very professional, timely and thorough.

2 years ago