check_circle

Verified Customer

star star_border star_border star_border star_border

Melinda Jultak Denver, CO

Poor program, poor customer service. 3 months to get poor resolution. Less than Partial payment to replace. Will never do business with them again.

2 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

Jan. 13th, 2022

check_circle

Verified Customer

star star star star star

Sheila Danzig Fort Lauderdale, FL

Outstanding service. Quick excellent resolution.

2 years ago

check_circle

Verified Customer

star star star star star

Jeannie L Presley Memphis, TN

They do their best to get service to you asap

2 years ago

check_circle

Verified Customer

star star star star star

Charlene Rafferty Raleigh, NC

I've had one occasion to use it, and it was seamless

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Mark Firth Wittmann, AZ

We are crammed down on the value over our refrigerator without any options to replace despite what the warranty outlines

2 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

Jan. 17th, 2022

check_circle

Verified Customer

star star star star star

Ka Bian Pearland, TX

coverage is good and service is relative quick

2 years ago

check_circle

Verified Customer

star star star star star

Stephanie Freymiller Collinsville, OK

Super fast, no arguing, very customer focused.

2 years ago

check_circle

Verified Customer

star star star star star

Tom Nasso Patchogue, NY

Quick service. Make sure everything is done correctly

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Tom Tighe San Antonio, TX

Rip off settlement of dishwasher needing replacement. Wrote a check for 25-30% of cost to replace. No option -- 'take it or leave it'

2 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

Jan. 13th, 2022

check_circle

Verified Customer

star star star star star

Richard F Balderson Murrells Inlet, SC

Prompt and excellent service. great technician (Jeff).

2 years ago

check_circle

Verified Customer

star star star star star

Ernesto Torres Valparaiso, IN

They where on time and they great service.

2 years ago

check_circle

Verified Customer

star star star star star

Richard Dujardin Providence, RI

He quickly solved the problem. Friendly and efficient.

2 years ago

check_circle

Verified Customer

star star star star star

Chris green Lilburn, GA

My experience in getting an electrical problem fixed.

2 years ago

check_circle

Verified Customer

star star star star star

Brenda Camp Tucson, AZ

Easy to work with and resolved my recent issue.

2 years ago

check_circle

Verified Customer

star star star star star

JESS FEDRICK Edgewater, FL

Reliable and prompt in the service for my dryer repair.

2 years ago

check_circle

Verified Customer

star star star star star

Robert V Gonzalez Bristow, VA

Great service, professional and dependable.

2 years ago

check_circle

Verified Customer

star star star star star

Christopher DeVorss Marshall, MO

Have had a couple claims and went smoothly

2 years ago

check_circle

Verified Customer

star star star star star

Jennifer Milvain Matthews, NC

The service calls are promptly scheduled.

2 years ago

check_circle

Verified Customer

star star star star star

Irene Niemotka Plano, TX

Have had good response when needed service

2 years ago

check_circle

Verified Customer

star star star star star

Sherrie johnson Knightdale, NC

Prompt and great customer service. Available when needed.

2 years ago

check_circle

Verified Customer

star star star star star_border

Barbara Hester Weatherford, TX

On time repair personnel.. repairs were completed & totally intact...

2 years ago

check_circle

Verified Customer

star star star star star

Florence Devor Buena, NJ

Excellent communication and gets right to it.

2 years ago

check_circle

Verified Customer

star star star star star

Patricia Socha Henderson, NV

He was very professional and did a great job

2 years ago

check_circle

Verified Customer

star star star star star

Cathi Baglin Satellite Beach, FL

Fast. East. Low copay. Have used many times.

2 years ago

check_circle

Verified Customer

star star star star star

Reginald king Maryland Heights, MO

My issue was resolved fast and thoroughly

2 years ago

check_circle

Verified Customer

star star star star star

Xenia Velazquez Goldsboro, NC

Their response time is very fast and efficient

2 years ago

check_circle

Verified Customer

star star star star star_border

Walter K Conkin Kingsport, TN

Good quick response with reliable local company for repairs.

2 years ago

check_circle

Verified Customer

star star star star star_border

Harriette Beal Saint George, UT

Because on one occasion it took two months to get my a/c repaired.

2 years ago

check_circle

Verified Customer

star star star star star

Bob Ramirez Vail, AZ

Quick response, reliable, had a tech here within 24 hrs

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Ankit Shah Roswell, GA

The recent issue was not resolved permanently. I had to fix it by calling external company.

2 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Jan. 13th, 2022

check_circle

Verified Customer

star star star star star

robert laret Las Vegas, NV

Excellent service and systems for service requests

2 years ago

check_circle

Verified Customer

star star star star star

Mel gareed Atlanta, GA

Bang for the buck being a senior with a great rate

2 years ago

check_circle

Verified Customer

star star star star star

Adenike Olusanya Upper Marlboro, MD

Prompt response I have nothing to add I am busy

2 years ago

check_circle

Verified Customer

star star star star star

Jim Lewis

When I have had plumbing issues, they have quickly responded.

2 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star_border star_border

Pa hmmm l Minneapolis, MN

They claim they cover a lot of items but in the fine print they dont cover most things.

2 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage.

Jan. 13th, 2022

check_circle

Verified Customer

star star star star star

Sreeni Inturi Lake Zurich, IL

Responded promptly and helped to customer

2 years ago

check_circle

Verified Customer

star star star star star

Charlean Ford Jackson, MS

Good plumbers and electricians always on time

2 years ago

check_circle

Verified Customer

star star star star star

Lilya Tashlitsky Allen, TX

My garage was fixed , but wasn't covered , I have to pay

2 years ago

check_circle

Verified Customer

star star star star star_border

GAILA CANADA Decatur, GA

Quick response to set up claim and be contacted by the technician.

2 years ago

check_circle

Verified Customer

star star star star star

Moises Chacon Peoria, AZ

Contractor Company DLC Electric is great.

2 years ago

check_circle

Verified Customer

star star star star star

Leslie J Hannah Lawrenceville, GA

Came quickly friendly and explained everything

2 years ago

check_circle

Verified Customer

star star star star star

Abraham Johnson Arlington, TN

Professional, caring, polite and provide excellent service.

2 years ago

check_circle

Verified Customer

star star star star star

DAVID LEE Ocala, FL

They were quick to respond to my issues. Alex is the best.

2 years ago

check_circle

Verified Customer

star star star star star_border

Michael Marion, IN

The price is good. They have been very helpful and have done a good job.

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Bobby Athens, TX

They do no honor their policy. Their policy is to replace or repair. The fridge needed replacing and they gave us an extremely depreciated offer.

2 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

Jan. 11th, 2022

check_circle

Verified Customer

star star star star star

BW Silver Spring, MD

Excellent and timely service in the 2 homes I own

2 years ago

check_circle

Verified Customer

star star star star star

Jose Oviedo Falls Church, VA

Good customer service, technician are honest

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Greg Buchanan Temple, TX

5 calls, nothing ever fixed. Best scenario received a gift card to replace a dish washer. $400 shy of any I could by at the store.

2 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

Jan. 11th, 2022

check_circle

Verified Customer

star star star star star

Martin Schertzer

Great customer service, fast appointments.

2 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star

Stanley Strouch Lake Worth, FL

The coverage is great and the service they provide is super

2 years ago

Choice Home Warranty Reviews