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Verified Customer

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Edison Stafford, VA

Fast service- pleasant technician- timely replacement

2 years ago

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Verified Customer

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Vernelle Lewis Chesapeake, VA

Calls and services are always handled in a timely manner

2 years ago

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Verified Customer

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Mark Bottoroff Cave Creek, AZ

Washer repair was inadequate, he did nothing but run a towel and said all home warranty plans are a scam.

2 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Mar. 23rd, 2022

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Verified Customer

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Rhonda Register Dothan, AL

They were very Prompt and provided professional service

2 years ago

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Verified Customer

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Yolanda Martinez Houston, TX

I had been with Choice Warranty for many years. The rep hung up on me just because I told him that I wanted to cancel.

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Mar. 23rd, 2022

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Verified Customer

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David Loose Greenville, SC

All Experiences have been performed on time.

2 years ago

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Verified Customer

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Hattie Diehl Randleman, NC

The plumber you sent out, was quick and very nice.

2 years ago

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Verified Customer

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Ruth Jamesburg, NJ

Fast and easy claims. Website easy to use.

2 years ago

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Verified Customer

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Enrique & Elizabeth Manhattan, KS

They have better pricing but I am waiting for them to come fix things.

2 years ago

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Verified Customer

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Joe Daytona Beach, FL

Thought they would be able to fix my air conditioner but they told me it wasn’t covered so I had to buy a new one. It was pathetic.

2 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Mar. 23rd, 2022

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Verified Customer

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Brian Westfield, IN

Its very easy to use. They were very friendly.

2 years ago

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Verified Customer

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ROGER Q. EVANS Spring, TX

For the claims submitted and paid in timely manner.

2 years ago

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Verified Customer

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Kate Walsh Murrells Inlet, SC

I found the workers efficient, honest, professional and personable.

2 years ago

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Verified Customer

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Patricia Charron Micanopy, FL

They are quick to set up any needed repairs

2 years ago

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Verified Customer

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hamzeh khodadadian Katy, TX

I HAVE PUMBING ISSUE SINCE MONDAY03/07/22 STILL IS NOT RESOLVED BECAUSE THE DID CHANGE OPPOINTMENT TIME SEVERAL TIMES.

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.
In a recent review of your claim, our records show that we have provided you with a satisfactory resolution, in which we are glad to report that you have accepted.

Mar. 22nd, 2022

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Verified Customer

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Steve Lamansky Collierville, TN

Speed! They get someone on your problem very quickly

2 years ago

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Verified Customer

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Edward Lopez Grand Prairie, TX

Very quick and send quality companies to your home!

2 years ago

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Verified Customer

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Pete Hermnandez Carrollton, TX

Extremely difficult to communicate with when an issue arises. Everyone just reads a script

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Mar. 22nd, 2022

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Verified Customer

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William waldvogel Stafford, VA

everything good all went well-good customer service

2 years ago

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Verified Customer

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Norma A Galvan Vail, AZ

Services were great and fast! Great customer service

2 years ago

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Verified Customer

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Praveen Fairfax, VA

responses are fast and technicians does a great job

2 years ago

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Verified Customer

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Rajeev Bhatnagar Cumming, GA

Excellent, they are necessary and covers most of the stuff

2 years ago

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Verified Customer

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Frank Cangialosi Charleston, SC

They did not fulfill there contract and left me with the responsibility to pay $1600.00 to fix my air conditioning and heating system.

2 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Mar. 22nd, 2022

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Verified Customer

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Tracy Shaw Greensboro, NC

Ease of process and great service. Great response time

2 years ago

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Verified Customer

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Patrick Walsh Salisbury, NC

Fixed my fridge and stove. Professional and courteous.

2 years ago

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Verified Customer

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Jacqueline L Johnson Erlanger, KY

I made one call then the technician called me

2 years ago

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Verified Customer

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Theresa Hebling Warminster, PA

It was very simple to get my claim processed.

2 years ago

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Verified Customer

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Sherelyn Solano North Fort Myers, FL

They are pretty quick about getting someone out

2 years ago

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Verified Customer

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Trung Doan Schaumburg, IL

The technicians are very professional and well experienced

2 years ago

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Verified Customer

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Barry Geffon Piscataway, NJ

Ontime very friendly new what they are doing

2 years ago

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Verified Customer

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Peter Brown Marion, KY

They responded with then 24 hours and repaired the problem

2 years ago

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Verified Customer

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Melody Pine Bluff, AR

Knowledgeable plumber, on time, and quick repairs

2 years ago

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Verified Customer

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Katrina Yett Myrtle Beach, SC

Professional, knowledgeable and courteous

2 years ago

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Verified Customer

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El Greco S. Sterling Heights, MI

Great service and excellent response time.

2 years ago

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Verified Customer

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Michael Cartagena Ridgeland, MS

They were quick to respond and did an excellent job

2 years ago

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Verified Customer

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Robert Robinson Jamaica, NY

Responsiveness, professional and friendly

2 years ago

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Verified Customer

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Michael Kisamore Cary, NC

The tech did the repair quickly and was very professional

2 years ago

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Verified Customer

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Leanna Stephens Shreveport, LA

They are always quick to get a technician out to help us.

2 years ago

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Verified Customer

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Vicki Dotson Groveport, OH

The company was professional and efficient

2 years ago

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Verified Customer

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Maria Sandia Park, NM

Very patient costumer service polite and quick response

2 years ago

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Verified Customer

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John Kutinac Phoenix, AZ

Quick response and resolution to most recemt claim.

2 years ago

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Verified Customer

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Beverly Williams Arnold, MD

Knowledgeable, professional, answered all my questions

2 years ago

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Verified Customer

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Jay McIntyre Bossier City, LA

Quick response great service stayed in touch

2 years ago

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Verified Customer

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Chito Shreveport, LA

Lower Deductible and fast action when needed for service

2 years ago

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Verified Customer

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Tacey Ken Pensacola, FL

Offer is always inferior products that are cheaper than the product being replaced.

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Mar. 15th, 2022

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Verified Customer

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Jeanne King Saint Cloud, FL

When I needed hot water the job was done quickly

2 years ago

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Verified Customer

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Howard Greer, SC

The technician attended to the issue, corrected the problem.

2 years ago

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Verified Customer

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Marie Murry Crowley, TX

The tech was professional, personal and did well.

2 years ago

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Verified Customer

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Lori Slayton Kingsville, TX

Fast efficient service, ease of filling claims

2 years ago

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Verified Customer

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Laurie Logansport, IN

I have replaced my refrigerator..my washer..dryer and 2 AC units since having CHW. They find a way to get out of replacing large items.

2 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage.

Mar. 15th, 2022

Choice Home Warranty Reviews