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Verified Customer

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Pradeep Buffalo Grove, IL

Choice is very prompt in resolving issues

2 years ago

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Verified Customer

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Crystal Stevenson Sicklerville, NJ

They came very fast each time I had a issue

2 years ago

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Verified Customer

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Jean Arceneaux Lafayette, LA

Amazing service very professional technician

2 years ago

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Verified Customer

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Kurt Kranzer Keller, TX

Great service , would recommend to others

2 years ago

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Verified Customer

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Gwen Garland, TX

They entered the job and started working.

2 years ago

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Verified Customer

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Barbara DuVall Kingsport, TN

They solve your problem as quickly as they can

2 years ago

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Verified Customer

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George Soric Pompano Beach, FL

Great and rapid response. Great service.

2 years ago

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Verified Customer

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Stephen Dickey Saint Johns, FL

They send people who know what they're doing

2 years ago

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Verified Customer

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Karen Pikesville, MD

Very prompt, knowledgeable and fix my issue

2 years ago

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Cynthia Baker, LA

Good service ,real friendly, and fast progess

2 years ago

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Verified Customer

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carolyn Deltona, FL

very fast in response time and communication

2 years ago

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Verified Customer

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RAJA ALLURI Chesterfield, MO

Awesome customer care and the response time is also good

2 years ago

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Verified Customer

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Leslie T Long Tucker, GA

Prompt/courteous/reasonably priced/thorough

2 years ago

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Verified Customer

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melissa sayles San Antonio, TX

service is excellent, wish the copay was cheaper.

2 years ago

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Verified Customer

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Deborah Kirvin Fort Worth, TX

Compassionate, professional, and will do what they say.

2 years ago

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Verified Customer

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Margie Poucher Lincoln, CA

They are prompt, polite, & knowledgeable

2 years ago

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Verified Customer

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Victor Franco El Paso, TX

Choice Home Warranty has always been kind and professional.

2 years ago Edited January 10, 2024

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RICARDO AGUILAR Berwyn, IL

They do a great job And customer service is great

2 years ago

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Verified Customer

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Gene Preston Athens, AL

They have fixed everything I have called about

2 years ago

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PatReagan Montgomery, TX

They always responded quickly and resolved my problems

2 years ago

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JoAnn Kelly Coopersburg, PA

The technician was very professional and knowledgeable.

2 years ago

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Thell George Prueitt Kingsland, TX

quick effecient no hassles took care of us quickly

2 years ago

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Joe Orin Massillon, OH

We have had only one service call and we're very pleased with the results.

2 years ago

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Muriel Brooks Fayetteville, NC

I only used them once and we were satisfied with the service.

2 years ago

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David and Linda Teeter Jewett, TX

They are difficult to work with on claims by failing to keep customer up to date progress

2 years ago

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Grace Henninger Hamptonville, NC

Although the response from warranty company is pretty quick, the contracted repairmen are not very good.

2 years ago

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Verified Customer

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Robert Rimbau Houston, TX

I was told that a that on outdoor leaking faucet was cover by CHW and after it was repaired it denied the coverage.

2 years ago

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Mrs Austin Round Rock, TX

Slow response from contractors assigned. uninformed contractors. terrible communication between Choice and contractors

2 years ago

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Verified Customer

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Sally Lee

Every repairman you have sent me has been absolutely the best!

2 years ago Edited January 10, 2024

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Verified Customer

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Jeanette Southaven, MS

Because of the service the Technician provided

2 years ago

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Verified Customer

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Mary Ann Cunningham

Excellent service, fast response. always f

2 years ago Edited August 6, 2024

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Verified Customer

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Jeff Green Apex, NC

Quick response & quality of work performed.

2 years ago

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Verified Customer

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John Quattrochi The Villages, FL

On time and Knowledgeable , Proffessional , neat and clean

2 years ago

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Verified Customer

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Rebecca McLendon Deltona, FL

I have always had fast service for my repairs.

2 years ago

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Verified Customer

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Sulma Martinez Baytown, TX

Customer service friendly knowledgeable repaired issue

2 years ago

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Verified Customer

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Dorinda Jones Austell, GA

When I call the help me get the job done

2 years ago

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Verified Customer

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BARBARA GUTHRIE Rocky Point, NC

Very prompt getting back to u and getting things fixed

2 years ago

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Verified Customer

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John Young California, MD

Responded quickly and customer service is excellent

2 years ago

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Verified Customer

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Freida Mitchell Whitesboro, TX

Service man very knowledgeable, very polite

2 years ago

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Priscilla Houston, TX

Quick service calls and quick turnaround

2 years ago

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Regina Zeitlin Pahrump, NV

The repairman was professional and on time...

2 years ago

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Verified Customer

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Daisy Martinez Chicago, IL

The Tech was very knowledgeable, professional and ontime

2 years ago

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T Tiller Abingdon, VA

Quick to respond, good local companies, helpful

2 years ago

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Pam Adamsville, AL

I had my first service call and all was great!

2 years ago

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Michael Collins Shawnee Mission, KS

Fast service once claim is set; friendly; talk to humans.

2 years ago

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Peter Joseph Mahoney West Sand Lake, NY

They haven't paid full price for anything I had trouble with. Just paid a small portion of the cost.

2 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Jun. 30th, 2022

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Verified Customer

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William Vannordstrand Rock Hill, SC

I encountered a very rude customer service representative, gave company his name and got no response whatsoever.

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Jun. 30th, 2022

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Verified Customer

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Mary McCoy Fayetteville, NC

They always seem to have a reason that something isn't covered. When they do work, however, it's very good.

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jun. 30th, 2022

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Verified Customer

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Joseph Klock Farmington, MI

What the salesman sold me an what's really covered is a crime! Choice changed pool filter i had to pay for fittings to their contractor!

2 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
We encourage all of our customers to review their coverage.

Jun. 29th, 2022

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Verified Customer

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Rudolph Montgomery Jr Jacksonville, NC

Not consistent with anything, company/client relationship is horrible!! Perception is that they work with and for the vendor and not the client.

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jun. 29th, 2022

Choice Home Warranty Reviews