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We may receive referral compensation from some of the companies on our site. This compensation does not impact their reviews or rankings. Why you can trust us

We may receive referral compensation from some of the companies on our site. This compensation does not impact their reviews or rankings. Why you can trust us

Choice Home Warranty Reviews

3.9

star star star star star_border

41,656 User Reviews

9.3

Overall Score

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3.9

star star star star star_border

41,656 User Reviews

9.3

Overall Score

Visit Site

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Verified Customer

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Tondra Mangrum

So far all contractors have been reliable and on time.

2 years ago

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Verified Customer

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Patricia

When i needed they delivered the service well

2 years ago

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Verified Customer

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Don Kendall

Generally my experiences have been good, but on several occasions I have been disappointed.

2 years ago

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Verified Customer

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David Thurau

The contractors you hire are not of the highest quality. Read they do not return calls

2 years ago

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Verified Customer

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Manuel Delgado

It is taking to long to complete my repair. It's been 3 month and still not done

2 years ago

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Verified Customer

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Lesli Jackson

Overall good, but sometimes difficult to get someone assigned to a repair in a timely fashion.

2 years ago

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Verified Customer

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Rodney Wood

Took to long for appointment to get my stuff fixed, and having ongoing issues with sears. Can't get any help

2 years ago

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Verified Customer

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Jason Morton

In the past they have been good but the last time I used them for a toilet leak they denied the claim

2 years ago

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Verified Customer

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Tygére Charles

The response time to a/c issues were very slow. Customer service habitually routes and disconnects calls.

2 years ago

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Verified Customer

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Armando

Service is inconsistent. It's been difficult to get approval on light switches that have potential to start a fire. Scorch marks are present.

2 years ago

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Verified Customer

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Shequita Richardson, TX

It's taken almost a month for them to find a technician. My AC was leaking water on the floor so I called them to use the warranty.

2 years ago

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Verified Customer

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Gail Hefter Hampstead, MD

Would not cover the replacement of my 80 gallon water heater even when I was willing to have it replaced by a smaller unit.

2 years ago

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Verified Customer

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Tiffany Sidney San Antonio, TX

Choice denied covering my AC unit when it went out. The coverage with choice is a joke and I will never renew or be a customer again in the future.

2 years ago

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Verified Customer

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Cindy Reed Indianapolis, IN

They were not very clear on hidden charges. I had a hot water heater replaced recently. In addition to the $85 fee there was a charge of $425.

2 years ago

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Verified Customer

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Graciela Hernandez San Antonio, TX

It's difficult to get anything repaired or replaced. Customers have to continually check their billing and co-pay, always changes.

2 years ago

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Verified Customer

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Judith Rosita Hoole Barton Blackfoot, ID

There's always a catch. Plus you raised the co-pay without any notification....you maje it next to impossible to cancel.

2 years ago

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Verified Customer

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Kulpardeep Sood Crosswicks, NJ

When it comes to claim, they don't cover much. For my Policy #: 893978958, Claim #: 161593834.. out of total cost of $2300, they only paid $200

2 years ago

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Verified Customer

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CHRISTOPHER R BRASEL Cassville, MO

The sales department was extremely deceiving about coverage. Other departments were uncooperative an lack any desire to communicate with customers.

2 years ago

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Verified Customer

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Dwayne Thurmond Rogers, AR

The way I am being treated as a disabled veteran is shameful and my only air conditioning claim is taking far too long to get resolved

2 years ago

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Verified Customer

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Janeen & Eric Osselborn Claysville, PA

Because their service is poor, their service providers are unqualified, and they drag their feet on payments when reimbursing.

2 years ago

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Verified Customer

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Jim Carnes Osage Beach, MO

Thay did not tell me about water heater only cover75 gal I had 80 gal not covered garbage disposal if had rust not covered

2 years ago

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Verified Customer

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Donnell Rose Tallulah, LA

The guy can and never return to fix the problem he were surpose to came back that Saturday but never return are phone and say what was the problem

2 years ago

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Verified Customer

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Wendy Messner Longview, TX

I had a problem with my air conditioner and when the service man arrived , I was informed that Choice doesn't cover my air conditioner.

2 years ago

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Verified Customer

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Bennett Barry Mount Pleasant, SC

Terrible customer service. Extremely difficult to get a rep on the phone. When you finally do they are VERY rude and do nothing to help you.

2 years ago

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Verified Customer

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Larry Freeman Zephyrhills, FL

Excellent contractor very knowledgeable, kind and courteous

2 years ago

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Verified Customer

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Addie Littlefield, TX

Great company, great customer service. Great techicians

2 years ago

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Verified Customer

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Joseph H Thomas Willis, TX

Good service, return calls, scheduling and fair prices

2 years ago

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Verified Customer

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Benjamin Atkins Ballwin, MO

They do what they say they'll do. Fast response

2 years ago

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Verified Customer

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glenn mallory Linden, MI

They fixed my problems with a reputable contractor

2 years ago

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Verified Customer

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Hilda Jernigan Greenville, SC

Knowledge, professional, clean, respectful!!

2 years ago

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Verified Customer

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Mary Duclos Tuckasegee, NC

Called for service within 2days took care if problem

2 years ago

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Verified Customer

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Roberta Morris Riverton, NJ

I've had just one claim but it was handled quickly.

2 years ago

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Verified Customer

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Sandra Bobet Katy, TX

Both technicians were professional and thorough.

2 years ago Edited January 10, 2024

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Verified Customer

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Nancy Little-Davis Grants Pass, OR

Happy with price....Happy with recent service.

2 years ago

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Verified Customer

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Linee Wilbourn Chicago, IL

Because they are quick, and the customer call u back asap

2 years ago

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Verified Customer

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Abu Houston, TX

Communication is fast and they follow up.

2 years ago

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Verified Customer

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Christine Jones Camp Verde, AZ

Quick response and repair...excellent service

2 years ago

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Verified Customer

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Emma Jean McDonald Hampton, GA

Very quick to resolve any issues , very reliable

2 years ago

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Verified Customer

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Scottie Clover South Roxana, IL

Excellent service, very knowledgeable and generous.

2 years ago

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Verified Customer

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Maurice Williams New Orleans, LA

Always right on time and take care of the problem

2 years ago

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Verified Customer

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John eschemuller Haymarket, VA

Professional plumber prompt & courteous service.

2 years ago

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Verified Customer

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Delores Mclain Bowie, MD

My dryer quit and i plan a call within 2 days it was fixed.

2 years ago

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Verified Customer

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Brenda West Davenport, FL

They were right there to fix my microwave

2 years ago

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Verified Customer

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Colleen Pauly

because they have a quick response to your question

2 years ago Edited January 10, 2024

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Verified Customer

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Linda Zacarias Valrico, FL

Good service and always helpful customer service reps

2 years ago

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Verified Customer

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Jeff Socha

They didnt give me a big hassle this time like before

2 years ago Edited January 10, 2024

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Verified Customer

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Linda Johnson Lewisville, TX

Very efficient and happy with contractors.

2 years ago

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Verified Customer

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Randle Hooks Olive Branch, MS

They are very responsive and professional.

2 years ago

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Verified Customer

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SoldierP Slidell, LA

Prompt professional service. Great AC technician

2 years ago

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Verified Customer

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Jody Lewis

Always do excellent work, timely and make no messes

2 years ago Edited January 10, 2024

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