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Verified Customer

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Jay Wolf

I find the company very responsive and reasonable about repairs.

4 years ago Edited January 10, 2024

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Verified Customer

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Lissette Francis

Excellent service. Excellent choice of companies they work with

4 years ago

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Verified Customer

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Eric Benton Sr

Customer service lacking. Claims not completed as promised. Misunderstanding of requests. Too long completing claims.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Jan. 27th, 2020

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Verified Customer

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John Mcguire

We had a very good experience with them. They addressed our problem in a timely fashion

4 years ago

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Verified Customer

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John

They provide outstanding service providers at a reasonable rate.

4 years ago

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Verified Customer

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Richard West

The few times I had a problem i had no problem have it repaired or replaced.

4 years ago

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Verified Customer

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Rath Rath

Knowledgeable and Helpful Staff. Timely response to fix problem.

4 years ago

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Verified Customer

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Marlene Stonicher

The service is fast. The technician is very good at his job and polite.

4 years ago Edited January 10, 2024

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Verified Customer

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Virginia knight

Fast courteous very professional worked with me on an arrival time

4 years ago

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Verified Customer

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Beverly Blum

I called and within 24 hrs I had an appointment to get it fixed.

4 years ago

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Verified Customer

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Barbara Rogers

They were prompt on getting our stove taken care of and our roof looked at.

4 years ago

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Verified Customer

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Deanne Edman

They have very efficient service when you call them with a claim.

4 years ago

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Verified Customer

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Sharon

Quick response at Customer Service to problem. Repair was completed promptly.

4 years ago

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Verified Customer

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Angelica San Antonio, TX

Seems like a good value. I find them very responsive and helpful.

4 years ago

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Verified Customer

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Robert Bullhead City, AZ

Choice Home Warranty is prompt and professional and they fix everything.

4 years ago

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Verified Customer

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Kirk Lugoff, SC

The company is run by a bunch of jerk. I hadn't been late with payments and they stopped repairs. They who came out was good but not choice.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience and regret to hear your dissatisfaction. Please send your policy/claim number to as we would like to provide a satisfactory resolution for you. In the subject line, please advise “Best Company Reviewer”

Jan. 20th, 2020

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Verified Customer

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Debra O'Donnell

Claims have been processed very quickly and with no problems.

4 years ago

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Verified Customer

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Christine

Choice Home Warranty always responds very quickly to our requests.

4 years ago

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Verified Customer

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Sally Soles

Because the few things we had to have done they were there for us thank you

4 years ago

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Verified Customer

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Patricia Stevens

Always have excellent service print professional service always

4 years ago

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Verified Customer

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Leila Jordan

I used Choice, had no problems. They were: On time, knowledgeable

4 years ago

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Verified Customer

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jim murphy

Have had several good experiences with them over several years

4 years ago

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Verified Customer

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James

Excellent response time on approvals for work authorization.

4 years ago

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Verified Customer

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Howard

Our initial claim took several weeks to clear. Second claim went through efficiently

4 years ago

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Verified Customer

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Richard

very prompt action. Service was excellent; prompt claim handling

4 years ago

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Verified Customer

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Mike

They've replaced what needed to be replaced with little hassle

4 years ago

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Verified Customer

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Doug Gandy

They have fixed the items promised. They are a very good company.

4 years ago

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Verified Customer

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Maggie Brooklyn, NY

Whenever I needed them, they're here within 24 hours. They're very responsible.

4 years ago

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Verified Customer

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Gregory Portsmouth, VA

Choice Home Warranty doesn't communicate effectively. The technician came out and gave the incorrect determination so they wouldn't authorize the repairs.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jan. 14th, 2020

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Verified Customer

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Curtis And Sheila Pearland, TX

The turn around time is pretty good and they fixed what we needed fixed.

4 years ago

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Verified Customer

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Junior Richmond, TX

They didn't respond to my warranty service in a sufficient manor. We got an issue without heat over 3 weeks ago and it's not been corrected.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Jan. 9th, 2020

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Verified Customer

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Robert

Excellent service and prompt repair by qualified professionals.

4 years ago

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Verified Customer

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Kate Satchwill

Always competent, efficient, and Considerate with scheduling.

4 years ago

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Verified Customer

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D. Much

Promptness in responding to repair, polite and knowledgeable workmen

4 years ago

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Verified Customer

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Kathy .P

Customer service and accuracy , the company comes out are ok.

4 years ago

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Verified Customer

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Debra Tucker

The services I have received have all been more than satisfactory.

4 years ago

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Verified Customer

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Holly Medina

They are responsive and have creditable contractors who come out.

4 years ago

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Verified Customer

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Evelyn

Prompt Response, very courteous and knowledgable Service Provider

4 years ago

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Verified Customer

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James Dunbar

Bought home, deller provided the earrasnty but would not cover a washer failure full repair price. thought wartranty would cover any repair no matter how old the product was.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase. We encourage all of our customers to review their coverage. It may also be found on

Jan. 3rd, 2020

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Verified Customer

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Jimmy Dallas, TX

Every time I had a claim, they pretty much got it taken care of.

4 years ago

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Verified Customer

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Grant Altavista, VA

We had a plumbing problem and we called Choice and got service the very same day.

4 years ago

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Verified Customer

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Daisy

I think it's an excellent company. I am very happy and I highly recommend them.

4 years ago

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Verified Customer

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Beverly Martinets

So far they have been very helpful and have sent out great technicians.

4 years ago

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Verified Customer

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Alfred Cortinas

Had trouble with the dryer being covered. Finally got someone on the phone from resolutions who knew what to do

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Dec. 17th, 2019

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Verified Customer

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Donna Armstrong

They answer phone & usually within 2 hours or less I'm lined up with service

4 years ago

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Verified Customer

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Dolores Gabay-Bowyer

They answer your calls immediately and send someone in your area to do the job

4 years ago

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Verified Customer

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Robert Mckamey

Took too long to get a plumber to my house for a water heater leaking. Tiok 4 days.

4 years ago

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Verified Customer

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Monroe Taylor

Although I have had some excellent service providers, there were a couple that were at best fair

4 years ago

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Verified Customer

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Mayme

Was very quick to respond and the repairmen did a great job.

4 years ago

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Verified Customer

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Marcia Sicola

Never had a problem with them. I always get a service call quickly.

4 years ago

Choice Home Warranty Reviews