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Verified Customer

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Cathy Frankum

Seem to do their best for the customer. They are prompt and seem honest

4 years ago

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Verified Customer

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LAWRENCE AKOJE

FAST RESPONSE, ADHERENCE TO POLICY AND SELECTION OF TECHNICIANS

4 years ago

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Verified Customer

star star star star star

Dorothy L Williams

When I called for services, they were there and took care of the problem.

4 years ago

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Verified Customer

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Delores

I just started with them. Have only used their services once. Recommended a good company to us then.

4 years ago

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Verified Customer

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Coleen H.

Have only had to use them once, so I am rating it on this only.

4 years ago

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Verified Customer

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Robert

Very professional in response time and repair. Highly recommend.

4 years ago

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Verified Customer

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Ebony

Because though the warranty helps, I still had to pay an additional $400 for a machine equivalent to what I had

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Mar. 9th, 2020

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Verified Customer

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Coral Codner

Very difficult to get their customer service and they do not return your calls. They have unqualified third party workers on call.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Mar. 4th, 2020

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Verified Customer

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Doerte Dean

Had quick response and excellent service.Was given a great Service rep.to fix my problem.

4 years ago

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Verified Customer

star star star star star

Cindie

Best Ever!! Have had 2 calls, they were quick and efficient!!

4 years ago

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Verified Customer

star star star star star

barry stehman

serice for washer was ecellant and very timely from the time I request servicee

4 years ago

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Verified Customer

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Alan

Quick service and repair, no jumping through hoops to get covered items repaired.

4 years ago

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Verified Customer

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Michael Schissel

Very prompt. Technicians dispatched same day I placed claim.

4 years ago

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Verified Customer

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James Mahan

Easy to sign up, easy to use, very dependable and fast time frames

4 years ago

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Verified Customer

star star star star star

KENNETH GRANVILLE

Dependable, selects creditable contracts, and price is reasonable.

4 years ago

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Verified Customer

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Hector Garza

good service an excellent in the way customer service respond

4 years ago

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Verified Customer

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Lynn

I needed to use the warranty and they came and fixed the item and everything was fine.

4 years ago

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Verified Customer

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Francisco

They took care of all of my issues first thing and they came right away.

4 years ago

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Verified Customer

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Regina Baker

Always helpful and gives fast service. Sends qualified vendor. Staff is friendly and knowledgeable.

4 years ago

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Verified Customer

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Barbara

Always been satisfactory, always been helpful, cost per visit is good.

4 years ago

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Verified Customer

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Barbara Sbipp

Very professional. Friendly and kind. Very knowledgeableeable

4 years ago

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Verified Customer

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Daniela Covaciu

Friendly, prompt and sent me a qualified company to do the work.

4 years ago

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Verified Customer

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Patrick Peters

Excellent time on getting my needs taken care of and no questions!!!

4 years ago

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Verified Customer

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Leigh Allegra

Immediate response to my call. Immediate, same day solution.

4 years ago

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Verified Customer

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Constance Pupkies

They don't seem trust worthy. At first I just wanted my money back which I think would have been impossible.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage. It may also be found on the Choice Home Warranty website.

Feb. 26th, 2020

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Verified Customer

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Chris

Quick response and great tech. He was efficient and very helpful

4 years ago

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Verified Customer

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Michael Booker

Due to my calls of distress and quickly my issues were resolved

4 years ago

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Verified Customer

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Namir

Regarding your response for answering the calls and doing the meantenance

4 years ago

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Verified Customer

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Diana

I called they sent a plumber and took care of my problem quickly.

4 years ago

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Verified Customer

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James Amy

I received fast and excellent service. Service provider was great.

4 years ago

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Verified Customer

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Brenda Kelsey Beal

Always quick to send a great repairman. Always ready to listen.

4 years ago

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Verified Customer

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H Shaver

They have always been helpful and I've alway had excellent help very quickly

4 years ago

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Verified Customer

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Bill Forshay

They were right on time and did more than was asked of them.

4 years ago

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Verified Customer

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Joan Baukman

Immediate response to my request and great service provider.

4 years ago

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Verified Customer

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Donna A Cox Nacogdoches, TX

Too fussy with businesses that they do not want to get involved with it for their customers.

4 years ago Edited January 10, 2024

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Verified Customer

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Susan hammons

I was able to get approval quickly and was able to use who I chose for repair.

4 years ago

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Verified Customer

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MikeG Phoenix, AZ

They got everything done real fast with A real professional attitude

4 years ago Edited January 10, 2024

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Verified Customer

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Aminaca

When I call they are right there. Everything is done in a timely manner.

4 years ago

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Verified Customer

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Scott

They were very prompt about getting somebody over here and fixing the problem.

4 years ago

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Verified Customer

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Bruce

The service people that they had come out to my house to do the repair did great.

4 years ago

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Verified Customer

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Donna

I've never been denied my coverage I've always been satisfied.

4 years ago

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Verified Customer

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Terrence

They're always efficient in what I need done. I needed to use the warranty for my kitchen sink and they came in and fixed the kitchen faucet to perfection. I'm very happy with the service.

4 years ago Edited January 10, 2024

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Verified Customer

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Kai

Quickly respond to service requests. Never had an issue with CHW

4 years ago

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Verified Customer

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Kermit King

Very easy to talk with when I called. The contractor was cool also.

4 years ago

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Verified Customer

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Linda

When I need the service you provide I have to wait two 3 day and most of the time I need it when it happens.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations.

Feb. 11th, 2020

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Verified Customer

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Juan Gutierrez

It is very good. They do a good job every time. Good service very good.

4 years ago

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Verified Customer

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Jim Henkel

Very good company, very picky about whether there is an issue with my appliance.

4 years ago

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Verified Customer

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Susan

The guy that came out was so helpful and prompt. It was just great.

4 years ago

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Verified Customer

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Dave

Had a broken ice maker. Called for service. Fast and no problems

4 years ago

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Verified Customer

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Jay Wolf

I find the company very responsive and reasonable about repairs.

4 years ago Edited January 10, 2024

Choice Home Warranty Reviews