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Verified Customer

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Srinivas

Prompt attention to the problem and arranged for technician visit

4 years ago

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Verified Customer

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Kim Phillips

Fast and courteous service. Contacts you every step of the way.

4 years ago

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Verified Customer

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Lisa Jackson

Never had an issue about a claim and their great services for the money

4 years ago

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Verified Customer

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Robert Pfuetze

Some claims have been handled well, others have had long response times and claims they did not pay for.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with some of the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations.

Apr. 21st, 2020

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Verified Customer

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Rosemary

They were very polite and skillful at their job! Excellent.

4 years ago

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Verified Customer

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Lucy

Every time I call they help me. They send a person to take care the problem

4 years ago

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Verified Customer

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Salvatore pianettini

Got a service company to fix our problem within the very next day I call.

4 years ago Edited January 10, 2024

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Verified Customer

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Jim Conroe, TX

I received great service this time and am pleased with the company

4 years ago Edited January 10, 2024

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Verified Customer

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Zena

They were efficient. I do not want to write out forty words or more

4 years ago

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Verified Customer

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Bill

Had a problem, they solved it quickly, good internet communication

4 years ago

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Verified Customer

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Ileana

Great customer serves fare prices fast service keeps your word

4 years ago

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Verified Customer

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Laine Valle

Awesome they get back right away- find solutions super quickly

4 years ago

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Verified Customer

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Mary Georgetown, TX

The young man that came with the company for my dryer was very knowledgeable.

4 years ago

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Verified Customer

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Garnet Jackson, TN

Twice we've had trouble with the garage doors and they were very quick to send a repair man.

4 years ago

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Verified Customer

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Aaron

The last time, with my AC, they were able to fix it and service seems fast.

4 years ago

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Verified Customer

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Neil

Customer service is prompt, courteous, and reliable. They are always on time.

4 years ago

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Verified Customer

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K Southlake, TX

They are very responsive and quick with service. Most of the time the warranty fails. They don't cover a lot and everything is excluded.

4 years ago

Reply from Choice Home Warranty

Thank you for your feedback

Apr. 17th, 2020

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Verified Customer

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Bibiana Jacksonville, FL

They're very prompt to send somebody. Everybody is very nice.

4 years ago

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Verified Customer

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Gloria

When I called they were accurate. They put somebody on the case right away.

4 years ago

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Verified Customer

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Wendolyin Villa Rica, GA

Quality is average. One of my properties needed repair and there's a part of it that was not covered on the warranty.

4 years ago

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Verified Customer

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John Powell

The best co. I have ever had.easy to deal with people are very polite.

4 years ago

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Verified Customer

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Howard Seldes

Have handled any problems quickly with great service people.

4 years ago

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Verified Customer

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Carrie

They always answer the phone. And helpful and nice to talk to.

4 years ago

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Verified Customer

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Judy

Quick response to calls and so far happy with repair people.

4 years ago

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Verified Customer

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Tonya Evans

Reliable, every time I call they come to the rescue and fix my appliances.

4 years ago

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Verified Customer

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Cora Loveless

Best company for home repairs that I have seen and heard people talk about.

4 years ago

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Verified Customer

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patricia

Always right on he ball. Repair people they send out are top notch.

4 years ago

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Verified Customer

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Maria lougheed

Always responds promptly, and service providers do a good job

4 years ago

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Verified Customer

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Ana

excellent customer service excellent service job was done right the first time

4 years ago

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Verified Customer

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Janis Lee Detroit, MI

They are a good company and they do meet my needs but there is always room for improvement.

4 years ago

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Verified Customer

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Stephen

They have been helpful thus far, but I have not had much experience with them, thus far.

4 years ago

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Verified Customer

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Elenna Brinsfield

Not always able to get a service person right away. But good service when they get here.

4 years ago Edited January 10, 2024

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Verified Customer

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Cheryl Williams

They're quick to respond and quick to help with the problem.

4 years ago

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Verified Customer

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Brenda Owens

Contractor for washer and dryer goes above and beyond! Great customer service.

4 years ago

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Verified Customer

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Debbie Vogelsang

The service was quick with no hassle for me or the repair company

4 years ago

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Verified Customer

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Irina Chrisco

It was quick. Master came on time to fix our refrigerator and replace parts.

4 years ago

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Verified Customer

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P Purvis

Worked really fast in setting up an appointment with a heat and air company

4 years ago

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Verified Customer

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Jane Frederick, MD

The technician was knowledgeable, professional, and pleasant

4 years ago Edited January 10, 2024

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Verified Customer

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David Wheaton

Because I have a Warranty on my airconditioner and I've been waiting 2 weeks for a part.. I could have drove down to Tampa and been back in a couple of hours with the part.

4 years ago Edited January 10, 2024

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Verified Customer

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Edith

I needed to use it to get a pipe fixed and they would not honor it. The customer service was not bad and giving.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase. We encourage all of our customers to review their coverage. It may also be found on the Choice Home Warranty website

Mar. 17th, 2020

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Verified Customer

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Carolyn

It has always worked for me. It completes things in a timely manner.

4 years ago

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Verified Customer

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Brenda

When I had a problem the repairman called me and asked me the brand and all that good stuff and I told him and he showed up with the new part and it was the exact match, so he installed it and It was really good service. I've had very good service.

4 years ago Edited January 10, 2024

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Verified Customer

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Jane

Cost effective and prompt and thorough; it's a good service.

4 years ago

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Verified Customer

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David

Choice Home Warranty had always taken care of me and my home!!

4 years ago Edited July 10, 2024

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Verified Customer

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Shirley

It's a good home warranty company. I've been enjoying them so far.

4 years ago

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Verified Customer

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Michael

Haven't had any problems with them because they are prompt and hassle free.

4 years ago

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Verified Customer

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Connie Colorado Springs, CO

They got somebody out here really quick but did not answer all my questions.

4 years ago

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Verified Customer

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Jose

The sink was leaking and they fixed my sink but they don't do everything at once.

4 years ago

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Verified Customer

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Dianna Matthews

Prompt services, great & qualified technician, & quick response

4 years ago

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Verified Customer

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Oscar Echeverri

They're very good when i call, and technicians they are on time

4 years ago

Choice Home Warranty Reviews