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Choice Home Warranty Reviews

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9.3

Overall Score

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Diane Lindenhurst, NY

It was the most efficient service. The one day I used it they were very courteous.

4 years ago

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Anonymous Jacksonville, FL

Really nice, once we get in touch with them and they're easy to get in touch with.

4 years ago

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Grace Las Vegas, NV

Everybody is always very good. They came out and fixed what I needed.

4 years ago

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Deborah Macungie, PA

The gentleman did come out to fix the focet, however, he did not replace it with the same product I had.

4 years ago

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Amanvi Capitol Heights, MD

The only thing that I wanna share is that they don't do the repair when it's more than the forty-seven dollars. If it's more than that, they do not do the repair.

4 years ago

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Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.
In recent review of your claim, our records show that we have provided you with a satisfactory resolution, in which we are glad to report that you have accepted.

Jun. 3rd, 2020

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M S

Response to my claim was timely, effecient and handled courteously at all times

4 years ago

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Kathy

Good customer service, good quality service for a great price.

4 years ago

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Marilyn

Great service, technician arrived on time, cleaned area after job was completed

4 years ago

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April D.

They’re easy to work with. They provide you with the right info

4 years ago

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Mickie

When there is something expensive that needs repaired or replaced they find an excuse to keep from fixing or replacing it even thought their technician agrees with you

4 years ago

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Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

May. 26th, 2020

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Linda

New to this company, but have no complaints they were very prompt.

4 years ago

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christa evans

fixed and repaired plumbing issue, fixed most of electrice problems

4 years ago Edited January 10, 2024

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John K

Quick response and positive results in a sad short time frame

4 years ago

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Sandra

They do not honor their warranty, and do not live up to their advertisements. As long as the price of your product is not too expensive, they will fix it.

4 years ago

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Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

May. 26th, 2020

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Charles M.Smith

good company to be with they have always taken good care of me thanks.

4 years ago

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Maryrose

Filing a claim online is very user friendly and service is quick.

4 years ago

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Damien Agosto

I have had 2 plumbing issues that were fixed and no hassle given from choice.

4 years ago Edited January 10, 2024

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ken polzel

They took care of the service requested in a reasonable amount of time

4 years ago

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Lisa

Right there when needed. Called explained my problem and they fixed right away.

4 years ago

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Anonymous

They've done a good job for me, no complaints. The young man did a good job.

4 years ago

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Aaron

Very good service. When I called they took care of the problem.

4 years ago

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Stanley

I've never had any problem with them and they acted promptly.

4 years ago

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Tony

We had a septic issue and it took three weeks to get somebody to come out. I've not had a really good experience.

4 years ago

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Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the services we provided. We are committed to providing a positive customer experience therefore, we appreciate your feedback.

May. 20th, 2020

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Ann W

Usually they're very helpful. A couple of the providers they sent out didn't show up.

4 years ago

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Vic

The gentleman who came was professional. It's great and very simple.

4 years ago

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Anonymous

Last time I used it was to repair a pump. They were very responsive.

4 years ago

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Suresh Herndon, VA

Good service and quick turnaround time.Nothing more I can say.

4 years ago

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Veronica Baytown, TX

Satisfied with their service and how fast they worked to get it done

4 years ago

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Cameron Alpharetta, GA

They have excellent customer service and a very good response time.

4 years ago

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Karen

Technician was a Young man and very professional and fixed the problem

4 years ago Edited May 6, 2024

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Lynna Lawrence Dallas, TX

Our first claim was very unsatisfactory and entailed having to call in an outside electrician to diagnose problem.

4 years ago

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Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

May. 5th, 2020

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Michael C Ayers Gloucester, VA

It took a couple weeks to resolve my problem but when it was resolved it was done very well

4 years ago

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Lillian

Attentive. They send valuable people right away in my opinion.

4 years ago

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Patricia

If I call and show them that I need someone, I'm happy with the person they send out.

4 years ago

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Edward

This home warranty is a good price. I'm satisfied with the what they've done.

4 years ago

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Ashvin

Technician got here within a few hours last time and others come within the same day.

4 years ago Edited January 10, 2024

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Maggie Meltzer

Quick response time and knowledge of how to repair the problem

4 years ago

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Marlene Barner Bowie, MD

They are friendly, courteous, efficient, reliable and dependable.

4 years ago

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Darlene Payne Upper Marlboro, MD

They were prompt in fixing my issue and were very friendly and clean

4 years ago

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Karen Bloomington, IN

Asked detailed questions and you will get a response within 24hours

4 years ago

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Paulette Allickson Saint Paul, MN

They've always been quick to respond and very helpful getting my issues fixed.

4 years ago

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Ilona Glaz Aurora, IL

very quick proffesional response - would recommend to everyone

4 years ago

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Harjit Plano, TX

quick for customer service when called listen to the problem I had as ap

4 years ago

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Kiesha Missouri City, TX

My ridge was fixed amid Covid-19 with us both taking precautions

4 years ago

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Leslie

They were prompt to get in touch with me and come out and fix, repair.

4 years ago

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gary Leeman

they always respond promptly and answer any questions i have

4 years ago

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Richard Garner

Their response time, their selection of those that provide the service.

4 years ago

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Matthew DeLuca

Quick response, excellent customer service and excellent repair

4 years ago

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Pat

They have been very prompt in getting the repairperson to you

4 years ago

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SC

Approved all my claims. Processed quickly. Good contractors. Easy process

4 years ago