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American Residential Warranty

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NANCY HASSIEPEN Middletown, DE

Very good customer service representatives and my appliance was fixed quickly.

3 years ago

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Reply from American Residential Warranty

Nancy, Thank you for the kind review. We are pleased to hear that your appliance was repaired. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

Feb. 18th, 2019

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Jackie Warren, OH

Great makes sure the work is done and the people are very friendly!!

3 years ago

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Reply from American Residential Warranty

Hi Jackie, Thank you for the value feedback. Please let us know if we can be of further assistance in the future. Sincerely, American Residential Warranty

Feb. 5th, 2019

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Johnnie Fowler

Repairs not done in timely manner .waiting near 2 monear 2

2 years ago

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Reply from American Residential Warranty

Hello Johnnie, We apologize for any inconvenience you may have experienced. Please send us a message with the property address or phone number associated with your account so that we can initiate a full review of your claim and assist with moving the process along. We look forward to hearing from you! Sincerely, American Residential Warranty

Dec. 2nd, 2020

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wendy emert Roswell, GA

I have been calling for three days and no one answers the phone. I have been on hold listening to music for hours. Really.

2 years ago

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Reply from American Residential Warranty

Hello Wendy, We apologize for any inconvenience, our records show that a member of our claims team has reached out to you directly to assist with filing claim. Please let us know if there's anything else we can assist with. Sincerely, American Residential Warranty

Jul. 15th, 2020

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C Kannapolis, NC

Professional, on time, completed the service

2 years ago

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Reply from American Residential Warranty

Hello C, Thank you for the kind review. We are pleased to hear that you have been satisfied with our services. Please do not hesitate to reach out should any future need arise as we are always happy to assist. We look forward to continuing to provide services for your home warranty needs. Sincerely, American Residential Warranty

May. 28th, 2020

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Lameka Borders Columbus, GA

They are on time with services and not as expensive as others warranty.

2 years ago

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Reply from American Residential Warranty

Hello Lameka, Thank you for the kind review. We are pleased to hear that you have been satisfied with our services. Please do not hesitate to reach out should any future need arise as we are always happy to assist. We look forward to continuing to provide services for your home warranty needs. Sincerely, American Residential Warranty

Apr. 15th, 2020

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David Valparaiso, IN

Awesome customer service. Great rates. Great vendors.

2 years ago

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Reply from American Residential Warranty

Hello David, Thank you for the kind review. We are pleased to hear that you have been satisfied with our services. Please do not hesitate to reach out should any future need arise as we are always happy to assist. We look forward to continuing to provide services for your home warranty needs. Sincerely, American Residential Warranty

Aug. 7th, 2019

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Roger Winfield, WV

You call and it gets fixed the same day. I rate them a 5.

2 years ago

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Reply from American Residential Warranty

Hello Roger, Thank you for the kind review. We are pleased to hear that you have been satisfied with our services. Please do not hesitate to reach out should any future need arise as we are always happy to assist. We look forward to continuing to provide services for your home warranty needs. Sincerely, American Residential Warranty

Jan. 15th, 2020

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dora w Bridgeport, CT

It really came in hand when i needed it. the call center is professional.

2 years ago

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Reply from American Residential Warranty

Hello Dora, Thank you for the kind review. We are pleased to hear that you have been satisfied with our services. Please do not hesitate to reach out should any future need arise as we are always happy to assist. We look forward to continuing to provide services for your home warranty needs. Sincerely, American Residential Warranty

Jan. 10th, 2020

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B. Woodland Greenville, NC

They came within two days to repair a switch in my kitchen

2 years ago

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Reply from American Residential Warranty

Hello B. Woodland, Thank you for the kind review. We are pleased to hear that you have been satisfied with our services. Please do not hesitate to reach out should any future need arise as we are always happy to assist. We look forward to continuing to provide services for your home warranty needs. Sincerely, American Residential Warranty

Dec. 30th, 2019

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Rose Iorio Bayville, NY

The service is very good. I just wish the turn around time wouldbe faster.

2 years ago

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Reply from American Residential Warranty

Hello Rose, Thank you for the kind review. We are pleased to hear that you have been satisfied with our services. Please do not hesitate to reach out should any future need arise as we are always happy to assist. We look forward to continuing to provide services for your home warranty needs. Sincerely, American Residential Warranty

Dec. 10th, 2019

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Tammy Rhoades New Iberia, LA

I loved the way they took care of me when I had a claim

3 years ago

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Reply from American Residential Warranty

Hello Tammy, Thank you for the kind review. We are pleased to hear that you have been satisfied with our services. Please do not hesitate to reach out should any future need arise as we are always happy to assist. We look forward to continuing to provide services for your home warranty needs. Sincerely, American Residential Warranty

Dec. 4th, 2019

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James Schweger Summerville, SC

On time and they know what to do to fix the problem.

3 years ago

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Reply from American Residential Warranty

Hello James, Thank you for the kind review. We are pleased to hear that you have been satisfied with our services. Please do not hesitate to reach out should any future need arise as we are always happy to assist. We look forward to continuing to provide services for your home warranty needs. Sincerely, American Residential Warranty

Oct. 10th, 2019

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Patricia Jaekle East Haven, CT

Great company to deal with. Service was great.

3 years ago

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Reply from American Residential Warranty

Hello Patricia, Thank you for the kind review. We are pleased to hear that you have been satisfied with our services. Please do not hesitate to reach out should any future need arise as we are always happy to assist. We look forward to continuing to provide services for your home warranty needs. Sincerely, American Residential Warranty

Oct. 8th, 2019

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Hassan Cotay Lanham, MD

Service is amazing. They are very professional.

3 years ago

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Reply from American Residential Warranty

Hello Hassan, Thank you for the kind review. We are pleased to hear that you have been satisfied with our services. Please do not hesitate to reach out should any future need arise as we are always happy to assist. We look forward to continuing to provide services for your home warranty needs. Sincerely, American Residential Warranty

Oct. 3rd, 2019

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Alvin Kilgore Sanford, FL

Any problem we have had has been taken care of courteously

3 years ago

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Reply from American Residential Warranty

Hello Alvin, Thank you for the kind review. We are pleased to hear that you have been satisfied with our services. Please do not hesitate to reach out should any future need arise as we are always happy to assist. We look forward to continuing to provide services for your home warranty needs. Sincerely, American Residential Warranty

Sep. 11th, 2019

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BILLY STROUD Fayetteville, GA

First time use them customer were polite and friendly

3 years ago

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Reply from American Residential Warranty

Hello Billy, Thank you for the kind review. We are pleased to hear that you have been satisfied with our services. Please do not hesitate to reach out should any future need arise as we are always happy to assist. We look forward to continuing to provide services for your home warranty needs. Sincerely, American Residential Warranty

Sep. 6th, 2019

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Nicole Hinson Marietta, GA

Broken a/c; they referred me to a great company.

3 years ago

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Reply from American Residential Warranty

Hello Nicole, Thank you for the kind review. We are pleased to hear that you have been satisfied with our services. Please do not hesitate to reach out should any future need arise as we are always happy to assist. We look forward to continuing to provide services for your home warranty needs. Sincerely, American Residential Warranty

Aug. 26th, 2019

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Virna East Chicago, IN

Very good excellent service in she call mi back in a minute

3 years ago

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Reply from American Residential Warranty

Hello Virna, Thank you for the kind review. We are pleased to hear that you have been satisfied with our services. Please do not hesitate to reach out should any future need arise as we are always happy to assist. We look forward to continuing to provide services for your home warranty needs. Sincerely, American Residential Warranty

Aug. 22nd, 2019

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Terry Dover, DE

Quick response to complaint and great customer experience

3 years ago

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Reply from American Residential Warranty

Hello Terry, Thank you for the kind review. We are pleased to hear that you have been satisfied with our services. Please do not hesitate to reach out should any future need arise as we are always happy to assist. We look forward to continuing to provide services for your home warranty needs. Sincerely, American Residential Warranty

Aug. 22nd, 2019

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Richard St Louis, MO

great customer service

3 years ago

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Reply from American Residential Warranty

Hello Richard, Thank you for the kind review. We are pleased to hear that you have been satisfied with our services. Please do not hesitate to reach out should any future need arise as we are always happy to assist. We look forward to continuing to provide services for your home warranty needs. Sincerely, American Residential Warranty

Aug. 12th, 2019

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Vijay Ghei Yorktown Heights, NY

great and efficient service , cordial staff

3 years ago

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Reply from American Residential Warranty

Hello Vijay, Thank you for the kind review. We are pleased to hear that you have been satisfied with our services. Please do not hesitate to reach out should any future need arise as we are always happy to assist. We look forward to continuing to provide services for your home warranty needs. Sincerely, American Residential Warranty

Aug. 2nd, 2019

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Camille Charlotte, NC

Good service on both of the my repairs.

3 years ago

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Reply from American Residential Warranty

Hello Camille, Thank you for the kind review. We are pleased to hear that you have been satisfied with our services. Please do not hesitate to reach out should any future need arise as we are always happy to assist. We look forward to continuing to provide services for your home warranty needs. Sincerely, American Residential Warranty

Jul. 30th, 2019

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Danielle Warminster, PA

Great customer service. No complaints and have used them for several years now

3 years ago

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Reply from American Residential Warranty

Hello Danielle, Thank you for the kind review. We are pleased to hear that you have been satisfied with our services. Please do not hesitate to reach out should any future need arise as we are always happy to assist. We look forward to continuing to provide services for your home warranty needs. Sincerely, American Residential Warranty

Jul. 19th, 2019

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Glenda Snelson West Blocton, AL

Good service at a good quality price definitely would recommend.

3 years ago

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Reply from American Residential Warranty

Hello Glenda, Thank you for the kind review. We are pleased to hear that you have been satisfied with our services. Please do not hesitate to reach out should any future need arise as we are always happy to assist. We look forward to continuing to provide services for your home warranty needs. Sincerely, American Residential Warranty

Jul. 16th, 2019

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Kumba West Henrietta, NY

Air conditioning stopped working they sent a nice company to fix it.

3 years ago

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Reply from American Residential Warranty

Hello Kumba, Thank you for the kind review. We are pleased to hear that you are satisfied with the services. Please do not hesitate to reach out should any future need arise as we look forward to continuing to serve you for your home warranty needs. Sincerely, American Residential Warranty

Jul. 12th, 2019

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Bobbie Jean Lawrence Nashville, TN

Great Company with professional caring employees.

3 years ago

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Reply from American Residential Warranty

Hello Bobbie, Thank you for the kind review. We are pleased to hear that you are satisfied by our services. Please do not hesitate to reach out should any future need arise as we look forward in continuing to service you for your home warranty needs. Sincerely, American Residential Warranty

Jun. 24th, 2019

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Hart Coleman

I had a issue with my washer and they handled it perfectly.

3 years ago

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Reply from American Residential Warranty

Hello Hart, Thank you for the kind review. We are happy to hear that the issue with your washer was resolved. Please feel free to reach out to us if there is anything you need. We look forward in continuing to provide services for your home warranty needs. Thank You, American Residential Warranty

May. 14th, 2019

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Gilbert Massapequa, NY

recent call for electrical issue, immediate response

3 years ago

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Reply from American Residential Warranty

Hi Gilbert, Thank you for the kind review. We are pleased to hear that your electrical issue was resolved. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Best Regards, American Residential Warranty

Apr. 22nd, 2019

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Darren L. Memphis, TN

The service response was swift!I was very impress with the technician.

3 years ago

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Reply from American Residential Warranty

Hi Darren! Thank you for the kind review. We are pleased to hear that you're satisfied with our service. We appreciate your business and if there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

Apr. 18th, 2019

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Emile Daugherty Louisville, KY

My service was excellent! And in a timely manner

3 years ago

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Reply from American Residential Warranty

Hi Emile , Thank you for the kind review. We are pleased to hear that your experience with our company has been excellent! If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

Apr. 4th, 2019

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Angel S Moss Atlanta, GA

Easy and great customer services. Love this company.

3 years ago

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Reply from American Residential Warranty

Hi Angel, Thank you for the kind review. We are pleased to hear that you had a great experience with our customer service agents. Feel free to call us with any questions that you may have and if there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

Apr. 4th, 2019

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Michelle Dewitt Dudley, NC

They sentsomebody write out same-day that was awesome

3 years ago

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Reply from American Residential Warranty

Hi Michelle, Thank you for the kind review. We are pleased to hear that you're satisfied with our service. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

Mar. 27th, 2019

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Nick Hiram, GA

Great customer service. Nice investment, well worth it.

3 years ago

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Reply from American Residential Warranty

Hi Nick, Thank you for the kind review. We are pleased to hear that you're satisfied with our company. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Best Regards, American Residential Warranty

Mar. 22nd, 2019

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Betzaida Vazquez Spartanburg, SC

Great service, great customer service as well.

3 years ago

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Reply from American Residential Warranty

Hi Betzaida, Thank you for the kind review. We are pleased to hear that you're satisfied and happy with our services. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Best Regards, American Residential Warranty

Mar. 15th, 2019

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Bernice carp Mobile, AL

He was professional...well groomed...did his job.. didn't mind if I watched

3 years ago

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Reply from American Residential Warranty

Hi Bernice, Thank you for the kind review. We are pleased to hear that your issue was repaired. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

Mar. 12th, 2019

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Glenda Snelson West Blocton, AL

The service was amazing. The representative was extremely personable.

3 years ago

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Reply from American Residential Warranty

Hi Glenda, Thank you for providing valuable feedback about your experience. We look forward to the continued opportunity to protect your home. Sincerely, American Residential Warranty

Mar. 14th, 2019

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Roger Egly Murfreesboro, TN

The technician was out standing. He was on time.

3 years ago

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Reply from American Residential Warranty

Hi Roger, Thank you for the kind review. We are pleased to hear that your issue was resolved and on time. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

Feb. 19th, 2019

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LTC Ron Hartley

False ,misleading , deceptive business practices

3 years ago

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Reply from American Residential Warranty

Hi Mr. Hartley, We apologize for issues you recently experienced. Our records indicate that you spoke to a member of our customer care team and the issue with the microwave was resolved amicably. We appreciate your business and value the opportunity to be your home warranty company. Sincerely, American Residential Warranty

Feb. 5th, 2019

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Pratik Luhadiya Lancaster, SC

So takes them milliseconds to charge my card but 45-50 minutes to pick up the phone to file a claim...

2 years ago

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Reply from American Residential Warranty

Hello Pratik, We apologize for any inconvenience you may have experienced but do see that two claims were filed on 7/18. Please let us know if you need any further assistance. Sincerely, American Residential Warranty

Jul. 21st, 2020

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Deetza Chesny Lakewood, NJ

The plumber they sent me was very competant

2 years ago

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Reply from American Residential Warranty

Hello Deetza, Thank you for the kind review. We are pleased to hear that you have been satisfied with our services. Please do not hesitate to reach out should any future need arise as we are always happy to assist. We look forward to continuing to provide services for your home warranty needs. Sincerely, American Residential Warranty

Jan. 16th, 2020

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Joy Gilbert, AZ

Prompt service which was very helpful close to holidays

2 years ago

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Reply from American Residential Warranty

Hello Joy, Thank you for the kind review. We are pleased to hear that you have been satisfied with our services. Please do not hesitate to reach out should any future need arise as we are always happy to assist. We look forward to continuing to provide services for your home warranty needs. Sincerely, American Residential Warranty

Jan. 8th, 2020

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Michael Puritz

Great service but not enough choices of contractors

3 years ago

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Reply from American Residential Warranty

Hello Michael, Thank you for the kind review. We are pleased to hear that you have been satisfied with our services. Please do not hesitate to reach out should any future need arise as we are always happy to assist. We look forward to continuing to provide services for your home warranty needs. Sincerely, American Residential Warranty

Oct. 15th, 2019

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Anne Liberty, MO

I love this company! Fast call back when I needed a repair.

3 years ago

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Reply from American Residential Warranty

Hello Anne, Thank you for the kind review. We are pleased to hear that you have been satisfied with our services. Please do not hesitate to reach out should any future need arise as we are always happy to assist. We look forward to continuing to provide services for your home warranty needs. Sincerely, American Residential Warranty

Oct. 8th, 2019

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J Madison Columbia, SC

Worked with the pool company we wanted!!

3 years ago

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Reply from American Residential Warranty

Hello J, Thank you for the kind review. We are pleased to hear that you have been satisfied with our services. Please do not hesitate to reach out should any future need arise as we are always happy to assist. We look forward to continuing to provide services for your home warranty needs. Sincerely, American Residential Warranty

Aug. 16th, 2019

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Pep Charleroi, PA

A lot more paperwork and waiting, followed by calling and waiting to receive our check.

3 years ago

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Reply from American Residential Warranty

Hello Pep, We apologize for any inconvenience you may have experienced. We would greatly appreciate the opportunity to turn your experience around and look into this issue. Please send us a direct message with any details from the claim such as claim number, approximate date of claim placed, etc. as we would be more than happy to initiate a full review. We look forward to hearing from you. Sincerely, American Residential Warranty

Aug. 13th, 2019

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Joel New Orleans, LA

Have used them to repair AC issues and has been good

3 years ago

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Reply from American Residential Warranty

Hello Joel, Thank you for the kind review. We are pleased to hear that you are satisfied with the services. Please do not hesitate to reach out should any future need arise as we look forward in continuing to serve you for your home warranty needs. Sincerely, American Residential Warranty

Jul. 1st, 2019

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Demetria Hanks

Horrible company horrible customer service they have no integrity and they do not stand by what they sold to me

3 years ago

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Reply from American Residential Warranty

Good Afternoon Demetria, Thank you for bringing this concern to our attention and we are sorry to learn that your are not fully satisfied. We just made an attempt to reach you by phone and left a voicemail. We have initiated a full review of the claim by our claims administrator. Once that is completed, hopefully tomorrow, we will be reaching out to you again. It is our goal to reach an amicable resolution. Again thank you for bringing this to our attention and we look forward to speaking with you. Kind regards, American Residential Warranty

Mar. 4th, 2019

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Wileda Tulsa, OK

Good service, but slow getting contractors to make repairs.

3 years ago

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Reply from American Residential Warranty

Hello Wileda, We are pleased to hear that you have a positive outlook on our services. We do apologize for any inconvenience you may have experienced with technician delays. If possible, please send us a private message with details of the negative experience so that we may initiate a full review. Sincerely, American Residential Warranty

Jun. 17th, 2019