American Residential Warranty is a national company that serves customers in all 50 states. The company has an A+ rating by the Better Business Bureau. American Residential Warranty's suite of products includes home warranty plans, electronic protection plans, and home security systems. American Residential Warranty aims to give customers peace of mind and customizable service options. The company has partnered with AmTrust Financial, ADT, and Asurion to provide customers with a variety of services. The company was founded in 2008 and is headquartered in Boca Raton, Florida.

The Good

  • Nationwide Coverage
  • Plan Options
  • 24/7 Contact
  • Flexible Contractors
  • Customer Service
  • Sample Contract

Nationwide Coverage

American Residential Warranty covers all of the United States. Some home warranty companies only serve a restricted geographical region, so it's convenient for consumers that they can receive coverage regardless of where they live in the United States. 

Plan Options

American Residential Warranty offers four plans that vary in coverage and cost. Customers can also choose whether they would like to pay monthly, annually, or quarterly.

24/7 Contact

Customer representatives for American Residential are available 24 hours per day, 7 days a week, all year long. This is a necessity when customers have an unexpected emergency in the middle of the night or on holidays.

Flexible Contractors

American Residential allows customers to pick their own contractors to conduct their repairs. All a customer has to do is call American Residential and alert them that they would like to use their own contractor. The contractor will then need to contact American Residential to gain authorization for the repair. This is rare within the home warranty industry, as most home warranty companies only allow customers to use their own affiliated technicians. The same technician under the same fee can also cover two appliances during a visit.

Customer Service

In addition to the ability to file a claim 24/7 via phone, American Residential Warranty shows a commitment to customer service by allowing customers in select states to file a claim online. The service provider also responds to many customer reviews.

Sample Contract

ARW has sample contracts available online for customers to review typical coverage terms for service. This is a benefit because many complaints against home warranty companies involve unfair claim denials. ARW providing a service contract for potential customers lets them know what to expect from a warranty.

The Bad

  • 30-Day Wait Period
  • No Mobile App

30-Day Wait Period

American Residential Warranty has a 30-day wait period before you can receive its home warranty coverage. This is to help protect the company against pre-existing conditions and to keep coverage costs down since American Residential Warranty does not require appliance and system inspections. 

No Mobile App

Unlike some other warranty companies, ARW doesn't have a mobile app to file a claim on the move. This could make the process for getting a repair less convenient, because some mobile apps also allow you to track your technician appointment and manage your account. However, for some customers, a mobile app is not necessary and they prefer to file a claim online or over the phone.

The Bottom Line

American Residential Warranty is a home warranty provider that offers multiple payment plans and flexible options for preferred contracts and technicians. American Residential's customer representatives are also available 24 hours a day year round, and it serves nationwide. Overall, American Residential Warranty seems to be a legitimate company and deserves an honest look. If you're interested in reading what customers have to say about the home warranty provider, check out American Residential Warranty reviews below. 

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User Reviews

Star Rating

4.5
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371 Reviews

Review Breakdown

5 star
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4 star
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3 star
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1 star
8%

Sentiment Criteria

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Happy

March 26th, 2019 North Charleston, SC DETAILS arrow_drop_down
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My washing machine broke and I called American warranty. repair cost over $600. American warranty decide to do a buy-out for 465 and not a repair. I found washing machine close to that price, but I went for 699.00, machine oh, so I'm happy

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Reply from American Residential Warranty

Mar 26, 2019

Good morning! Thank you for the kind review. We are pleased to hear that you're enjoining your brand new washing machine and that you're satisfied with our services. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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James Whalen

March 22nd, 2019 Owings Mills, MD DETAILS arrow_drop_down
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A plumber responded to repair the water heater. He arrived early, explained the problem, repaired the water heater very quickly. I was totally satisfied with the service I received.

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Reply from American Residential Warranty

Mar 22, 2019

Hi James, Thank you for the kind review. We are pleased to hear that your issue was repaired and that you had such a great experience with our company. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Lyman Hinds II

March 22nd, 2019 Lusby, MD

It was pleasant the contractor was on time and very knowledgeable about his job.

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Reply from American Residential Warranty

Mar 22, 2019

Hi Lyman, Thank you for the kind review. We are pleased to hear that your issue was resolved and that you had such a great experience with our company. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Nick

March 22nd, 2019 Hiram, GA DETAILS arrow_drop_down
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Great customer service. Nice investment, well worth it.

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Reply from American Residential Warranty

Mar 22, 2019

Hi Nick, Thank you for the kind review. We are pleased to hear that you're satisfied with our company. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Best Regards, American Residential Warranty

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Elizabeth

March 21st, 2019 Tampa, FL DETAILS arrow_drop_down
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Our washing machine broke. The ARW repair people sent someone out to fix it who charged $350 for a “repair” and then said it was unrepairable. So, instead of getting a check for $500 as we should have to get a new washer, we only got $150. If the washer could not have been fixed, time, money and parts never should have been ordered.

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Reply from American Residential Warranty

Mar 22, 2019

Lisa, It was a pleasure speaking with you this morning. I we discussed, i will be researching this claim and hopefully providing an amicable resolution. Kind regards, American Residential Warranty

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Carl Foster

March 21st, 2019 Charleston, WV DETAILS arrow_drop_down
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ARW people was a joy to talk with in getting my problem work out and getting the right people for the job.

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Reply from American Residential Warranty

Mar 21, 2019

Hi Carl, Thank you for the kind review. We are pleased to hear that your issue was resolved. It's always a pleasure to talk to our customers and help them with their claims. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Milan Wilson

March 21st, 2019 Bolingbrook, IL DETAILS arrow_drop_down
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Service and response has generally good. On one occasion, I was erroneously told that a plumbing problem was not covered. The issue was resolved with an additional phone call. On another occasion, the repairman was much more interested in collecting his $55.00 than in fixing anything. He just looked at the appliance and said that it was to old and that he would not be able to find parts. He never tried to fix it. On still another occasion, the repairman clearly was over extended. He was a no-show for a number of days and was even too busy to call. It took about a week to get him to show-up and additional days for him to replace my toilet. He finally completed the job at a very late time in the day. I had to call him repeatedly to get him to come and do the work. The work was satisfactory in the end.

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Reply from American Residential Warranty

Mar 22, 2019

Hi Milan, Thank you for the kind review. We are pleased to hear that your issue was resolved and that you're satisfied with our service. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Gloria

March 21st, 2019 Charlotte, NC DETAILS arrow_drop_down
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I have had about 3 appliances and a plumbing issue repaired within the pass 2 years since I have been a customer of American Resendential Warranty. My appliances and plumbing have been repaired and they still worked. Knowledgeable contractors, always on time and the items are fixed the first time.

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Reply from American Residential Warranty

Mar 21, 2019

Hi Gloria, Thank you for the kind review. We are pleased to hear that your appliances and systems were repaired. We're glad that you're satisfied with our company and our services! If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Thank you for your business for this past 2 years. Best Regards, American Residential Warranty

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Demetria Hanks

March 20th, 2019 DETAILS arrow_drop_down
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Horrible company horrible customer service they have no integrity and they do not stand by what they sold to me

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Reply from American Residential Warranty

Mar 04, 2019

Good Afternoon Demetria, Thank you for bringing this concern to our attention and we are sorry to learn that your are not fully satisfied. We just made an attempt to reach you by phone and left a voicemail. We have initiated a full review of the claim by our claims administrator. Once that is completed, hopefully tomorrow, we will be reaching out to you again. It is our goal to reach an amicable resolution. Again thank you for bringing this to our attention and we look forward to speaking with you. Kind regards, American Residential Warranty

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James Cook

March 20th, 2019 Palm Bay, FL DETAILS arrow_drop_down
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Great customer Service and the information provided by Thomas was very informing which prompted me to acquire additional insurance.

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Reply from American Residential Warranty

Mar 20, 2019

Hi James, Thank you for the kind review. We are pleased to hear that you're taking advantage of our coverage plans. You are more than welcome to call our Customer Support reps with any questions that you may have. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Mia Tyler

March 20th, 2019 Durham, NC DETAILS arrow_drop_down
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I have only had to call in one claim.. Customer service was so nice and patient with all my question.

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Reply from American Residential Warranty

Mar 20, 2019

Hi Mia, Thank you for the kind review. We are pleased that you had a great experience at our company. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Brenda Sowers

March 20th, 2019 Saint Paul, MN DETAILS arrow_drop_down
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Agents are very knowledgeable and saved me money on package

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Reply from American Residential Warranty

Mar 20, 2019

Hi Brenda, Thank you for the kind review. We are thrilled to know that you had an awesome experience with our Customer Support representatives. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Bryan Mansaray

March 19th, 2019 Ft. Washington, MD DETAILS arrow_drop_down
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This is the best company on the market. Fast,friendly and reliable . The rates are not to high and they cover a multitude of things in the home. Also the communication is also an A+++++.I would recommend this company to all my friends and family.

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Reply from American Residential Warranty

Mar 19, 2019

Hi Bryan, Thank you for the kind review. We are thrilled to know that you had such a positive experience with our company. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Best Regards, American Residential Warranty

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Eric Kelsick

March 18th, 2019 Jacksonville, FL DETAILS arrow_drop_down
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Issue with our AC Unit was a disappointment, but eventually resolved. Our unit capacitor and switch was failing but identical parts were not available. The result was the payment on the depreciated value of the unit. Unfortunately the follow-up was not long and required our persistence with both the service provider and warranty company.

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Reply from American Residential Warranty

Mar 18, 2019

Hi Erick, Thank you for the kind review. We are pleased to hear that your AC was repaired and the issue resolved. If there's anything that we could do, please let us know. Feel free to give us a call if you need further assistance. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Arlene

March 18th, 2019 Cape Coral, FL DETAILS arrow_drop_down
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Anytime I called, I received immediate care. was referred to contracted repair service.

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Reply from American Residential Warranty

Mar 18, 2019

Hi Arlene, Thank you for the kind review. We are pleased to hear that you had immediate response from our company regarding your claims. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Teresa Raymer

March 18th, 2019 Philpot, KY DETAILS arrow_drop_down
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Liked my service the service man even had the part I needed on the service truck for my oven fixed it the same day he came out no wording the part

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Reply from American Residential Warranty

Mar 18, 2019

Hi Teresa, Thank you for the kind review. We are pleased to hear that your oven was repaired and that we had the part ready at the moment of the visit!. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Kind Regards, American Residential Warranty

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David Feldman

March 18th, 2019 Virginia Beach, VA DETAILS arrow_drop_down
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Had a problem with my oven. Called ARW the lady was very helpful.

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Reply from American Residential Warranty

Mar 18, 2019

Hi David, Thank you for the kind review. We are pleased to hear that our team was so helpful with your oven issue. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Kenneth H Miller

March 15th, 2019 Liberty, MO DETAILS arrow_drop_down
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We had one experience with the claims department and it went very smoothly. When our clothes washing machine stopped working, I simply called and they handled the rest. Within a few days, a technician came to the house and was able to get our washing machine repaired. Good company!

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Reply from American Residential Warranty

Mar 15, 2019

Hi Kenneth, Thank you for the kind review. We are pleased to hear that your washer was repaired and that you had the best experience with our company. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Betzaida Vazquez

March 15th, 2019 Spartanburg, SC DETAILS arrow_drop_down
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Great service, great customer service as well.

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Reply from American Residential Warranty

Mar 15, 2019

Hi Betzaida, Thank you for the kind review. We are pleased to hear that you're satisfied and happy with our services. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Best Regards, American Residential Warranty

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Mary Lott

March 14th, 2019 Jacksonville, AR DETAILS arrow_drop_down
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very pleased with the service of customer service rep and the tech that arrived on time and professional.

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Reply from American Residential Warranty

Mar 14, 2019

Hi Mary, We are thrilled to hear the technician was prompt, courteous, and professional. Please contact us anytime. Thank you, American Residential Warranty

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Frank Benjamin

March 14th, 2019 Toms River, NJ DETAILS arrow_drop_down
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Repair technician new his craft. He worked out a solution to fix my dishwasher that required coming up with a solution to fix a manufacturing defect.

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Reply from American Residential Warranty

Mar 14, 2019

Hi Frank, We're happy to hear that your dishwasher was fixed to your satisfaction. Please do not hesitate to contact us should you need further assistance in the future. Sincerely, American Residential Warranty

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Mattie Allen

March 14th, 2019 Tucson, AZ DETAILS arrow_drop_down
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I have been with ARW since 2010, and I am very happy with the company. One of the last experiences was replacing my garbage disposal. I called ARW and had a replacement disposal in a matter of a few days.

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Reply from American Residential Warranty

Mar 14, 2019

Hi Mattie, We greatly appreciate your business and value the opportunity to be your home warranty company. We're thrilled to hear your garbage disposal replacement with Lowe's met your expectations! We look forward to assisting you in the future. Sincerely, American Residential Warranty

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Glenda Snelson

March 14th, 2019 West Blocton, AL DETAILS arrow_drop_down
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The service was amazing. The representative was extremely personable.

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Reply from American Residential Warranty

Mar 14, 2019

Hi Glenda, Thank you for providing valuable feedback about your experience. We look forward to the continued opportunity to protect your home. Sincerely, American Residential Warranty

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Mia Safaee

March 13th, 2019 Northridge, CA DETAILS arrow_drop_down
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Great company. They are there for you when you really need them. Very helpful filing claims and setting up contractors.

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Reply from American Residential Warranty

Mar 13, 2019

Hi Mia, Thank you for the kind review. We are pleased to hear that you had such a great experience with our company. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Kathie Zeringue

March 13th, 2019 Slidell, LA DETAILS arrow_drop_down
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Making a claim with ARW was a phone call away, and despite the age and heavy use of both appliances, they were covered and taken care of quickly.

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Reply from American Residential Warranty

Mar 13, 2019

Hi Kathie, Thank you for the kind review. We are pleased to hear that your issues were repaired and that you had such a positive experience with our company. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Lee B

March 12th, 2019 Pompano Beach, FL DETAILS arrow_drop_down
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rest assured that ARW, will take care of your problem one way or the there, I have experienced it, no better company to be apart of..

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Reply from American Residential Warranty

Mar 12, 2019

Hi Lee, Thank you for the kind review. We are pleased to hear that your issue was repaired. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Bernice carp

March 12th, 2019 Mobile, AL

He was professional...well groomed...did his job.. didn't mind if I watched

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Reply from American Residential Warranty

Mar 12, 2019

Hi Bernice, Thank you for the kind review. We are pleased to hear that your issue was repaired. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Gary Maxwell

March 11th, 2019 Yorba Linda, CA DETAILS arrow_drop_down
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I was happy that I chose ARW to insure my appliances and so forth. Repair service is punctual and timely. Customer service was polite, knowledgable, and compassionate. And I have saved money this past year with a service and a service replacement. I recommend them highly.

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Reply from American Residential Warranty

Mar 12, 2019

Hi Gary, Thank you for the kind review. We are pleased to hear that your issue was repaired. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Doris Jeffers

March 11th, 2019 Columbus, OH

I found they’ve were true to their word and came at the time agreed upon. My appliance was fixed in a timely manner and am well satisfied with the service.

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Reply from American Residential Warranty

Mar 12, 2019

Hi Doris , Thank you for the kind review. We are pleased to hear that your issue was repaired and that you're satisfied with our service. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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William Short

March 11th, 2019 Spencerville, OH DETAILS arrow_drop_down
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Fast curtious service provided by a polite and fully knowledgeable technician. I would very strongly recommend this insurance for all households. Billing and coverage was very reasonable.

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Reply from American Residential Warranty

Mar 12, 2019

Hi William, Thank you for the kind review. We are pleased to hear that your have such a great experience with our company and our technicians. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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DAVID RUSS

March 11th, 2019 Harrison, MI DETAILS arrow_drop_down
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YOU NEVER know what can go wrong in your home. As a senior with a handicap it has A been blessing and I used two times already. Promise given and promise kept with ARM

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Reply from American Residential Warranty

Mar 07, 2019

Hi David, Thank you for the kind review. We are pleased to hear that your issues were repaired and that our services had been a blessing for you. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Nyssa Stone

March 7th, 2019 Chicago, IL DETAILS arrow_drop_down
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The warranty is has come in handy when we need one or several of our home appliance repaired.

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Reply from American Residential Warranty

Mar 07, 2019

Hi Nyssa, Thank you for the kind review. We work hard to make sure that all of our claims are answered in a timely matter. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Hannah Nolte

March 6th, 2019 Gatesville, TX DETAILS arrow_drop_down
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We have been with American Home warranty for over a year now. The first time we made a claim for a plumbing issue they said it wasn’t covered. The second time we made a claim for our a/c, they didn’t have any repair techs in the area that contracted with them so they said we could find our own. We did and submitted the repair bid which they approved. We sent the paid bill to them for reimbursement and they told us that because the unit is over 10 years old that they are only obligated to pay 50% of the bill. They never said anything about this until after we had paid the repairman. Very disappointing. Had we known all these things, we would never have gone with this company.

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Reply from American Residential Warranty

Mar 06, 2019

Hannah, We are sorry to learn that your are not satisfied with your warranty coverage. Unfortunately, we are unable to locate a customer account with your name in Gatesville. If in fact you are an American Residential Warranty Customer and not with one of the many other warranty companies, we would very much like to review your claim and learn more about what happened. Please reach out to our corporate customer care team and ask them to initiate a review. We will also send you a private message so we can gather more information and hopefully provide an amicable resolution. Kind Regards, American Residential Warranty

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Aritha Merrick

March 4th, 2019 DETAILS arrow_drop_down
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I am so very glad I purchased the ARW warranty. My washer stopped working, I called ARW the sent a tech out and it had to be replaced. ARW worked very quickly to get me a replacement

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Reply from American Residential Warranty

Mar 04, 2019

Hi Aritha, Thank you for the kind review. We are pleased to hear that you're enjoying your brand new washer from our replacements department. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Betty Jason

March 4th, 2019 Lake Charles, LA DETAILS arrow_drop_down
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I had a problem with my oven and plumbing. I called American Residential Warranty, told them my problems. They got started on my problems right away. In several hours the technicians were calling me to come out. They both came out the next day which I thought was fast. The technicians fixed each their problems which one was a plumbing problem and the other was a oven problem. I would recommend American Residential Warranty to everyone because Customer Service is friendly and helpful plus they are fast in getting your problems resolved and the price is right for the Service each month and the fee for coming out which you now pay over the phone with a credit card is absolutely perfect for my budget.

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Reply from American Residential Warranty

Mar 04, 2019

Hi Betty, Thank you for the kind review. We are pleased to hear that your issues were repaired and that you had such a positive experience with our company. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Adan vallejo

March 1st, 2019 Linden, AL DETAILS arrow_drop_down
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I saw the comercial at Tv. In I don’t believe any marketing on the Tv. So I’m tell my wife about and she told me that is fake comercial, one day I decided to look online So after few questions they call me and I was disbeliever on what the told me, but I buy my insurance (obviously my wife told me I was crazy). We have ours dirt problem with the microwave and when I call everything was fast and the company come to look and told me what happen and they comeback 2 weeks later to fix, my wife was surprised for the service and how fast was now she love it and told me to update the insurance

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Reply from American Residential Warranty

Mar 01, 2019

Hi Adan, Thank you for the kind review. We are pleased to hear that your issue was repaired and that you had such a positive experience with our company. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Sherry Reed

February 28th, 2019 Estacada, OR DETAILS arrow_drop_down
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They were courteous, helpful, and prompt, with my repair problem. The repairman that came to our home was the same. Yes I would recommend American Residential Warranty for peace of mind. If your appliances goes out don't stand there and shout. call American Residential Warranty, and they will send a repairman out. Sherry Reed

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Reply from American Residential Warranty

Feb 28, 2019

Hello Sherry, Thank you for the kind review. We are pleased to hear that your issue was resolved. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Bonnie Bell-Halliburton

February 27th, 2019 Hephzibah, GA

I am a new customer, thus, I can only rate the service on its professionalism and the representatives who provided me with the information I needed to make an informed decision. The representatives I spoke with were knowledgeable and answered all of my questions to my satisfaction. I have great faith that American Residential Warranty will make good on its promise to protect my home should anything happen. At first, I selected the most economical plan for my budget (I thought) but a really nice representative explained to me the benefits of having their top plan) I then decided that I would cut back on some of the things that took my discretionary cash and I would use that money to afford the best plan that American Residential Warranty offers. I'm glad I made that decision. Being a widow, having to take care of a home alone and living on a fixed income makes it extremely important for me to make sound decisions when it comes to financial matters. I have always been told by those that know... "There are two things you never finish paying for...that's a home and a car. These things will always need to be maintained. Thank you American Residential Warranty.

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Reply from American Residential Warranty

Feb 27, 2019

Hi Bonnie, Thank you for the kind review. We are pleased to hear that you had such a positive experience at our company. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Tabatha Varner-King

February 26th, 2019 Jonesboro, GA DETAILS arrow_drop_down
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Currently my washing machine went out. With a family of 5 active kids, this was key in our home. They sent someone to my home the next day and I even gave me the funds to get a new washing machine. A one service for the price of my deductible.

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Reply from American Residential Warranty

Feb 26, 2019

Hi Tabatha, Thank you for the kind review. We are pleased to hear that your issue was repaired. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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John s

February 25th, 2019 Thorndale, PA DETAILS arrow_drop_down
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Have always responded quickly to my needs. Technicians were courteous. But sometimes had a long lapse in time before getting the correct parts and having them installed.

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Reply from American Residential Warranty

Feb 26, 2019

Hi John, Thank you for the kind review. We are pleased to hear that your issue was repaired. We work hard to make sure that all the issues get repaired on time. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Larry Neal

February 25th, 2019 Ellenwood, GA DETAILS arrow_drop_down
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best service in town. when your applicances break down. professional, courteous and very knowledgeable. Larry N. Ellenwood, Ga.

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Reply from American Residential Warranty

Feb 26, 2019

Hi Larry, Thank you for the kind review. We are pleased to hear that you had such a positive experience with our company. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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William H Couch

February 22nd, 2019 Hanover, PA DETAILS arrow_drop_down
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Have only dealt with Customer Service(Mr. JR) and have been totally satisfied with his service and help.

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Reply from American Residential Warranty

Feb 22, 2019

Hi William, Thank you for the kind review. We're glad you had such a wonderful experience with our Customer Service team. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Shawn Green

February 21st, 2019 Brighton, CO DETAILS arrow_drop_down
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I had a microwave go on the fritz. I was able to get the microwave repaired in a timely manner and to my satisfaction. Thank you!!!

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Reply from American Residential Warranty

Feb 21, 2019

Hi Shawn, Thank you for the kind review. We are pleased to hear that your microwave was repaired and that you're satisfied with our service. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Lex Rosenbaum

February 20th, 2019 Fairhope, AL DETAILS arrow_drop_down
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We had a claim for our refrigerator which is covered by American Residential warranty they were so simple to use i placed a call to them they sent a guy out they needed parts ordered them got them and came back put them in it was a piece of cake I'm so glad I have American Residential warranty

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Reply from American Residential Warranty

Feb 20, 2019

Hi , Thank you for the kind review. We are pleased to hear that your refrigerator was repaired. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Roger Egly

February 19th, 2019 Murfreesboro, TN DETAILS arrow_drop_down
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The technician was out standing. He was on time.

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Reply from American Residential Warranty

Feb 19, 2019

Hi Roger, Thank you for the kind review. We are pleased to hear that your issue was resolved and on time. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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MM

February 19th, 2019 Ellicott City, MD DETAILS arrow_drop_down
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I called in to have someone come out to look at my refrigerator, and the customer service rep was very nice and was able to have someone come out the next day. They have very fast service and they were able to resolve the issue when they came to my house.

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Reply from American Residential Warranty

Feb 19, 2019

Hi MM , Thank you for the kind review. We are pleased to hear that your refrigerator was repaired. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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Luis pacheco

February 19th, 2019 Conyers, GA

Since I've been with this service the customer service has been excellent very very respectful and they help you with whatever you need thank you for your service

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Reply from American Residential Warranty

Feb 19, 2019

Hi Luis, Thank you for the kind review. We are pleased to hear that your issue was repaired. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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E

February 19th, 2019 Spring Valley, NY DETAILS arrow_drop_down
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American Residential Warranty acted expediently in getting my claim serviced and I am extremely pleased with their services thus far.

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Reply from American Residential Warranty

Feb 20, 2019

Hi E, Thank you for the kind review. We are pleased to hear that your issue was repaired. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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gentry

February 14th, 2019 Richmond, KY DETAILS arrow_drop_down
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The repair tech. was very good and knowledgeable about our product.

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Reply from American Residential Warranty

Feb 18, 2019

Hi Gentry Thank you for the kind review. We are pleased to hear about your experience with our company. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty

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A. Pinkney

February 14th, 2019 Harvey, LA DETAILS arrow_drop_down
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I have used American Residential Warranty for nearly 5 years. I have always been very satisfied with the level of service I have received. The service providers have always proven to be knowledgeable and very professional. Each time I call into the service center I have been met with a prompt and courteous representative who listens to my concerns and immediately schedules a repair appointment. I am truly a satisfied customer.

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Reply from American Residential Warranty

Feb 18, 2019

Hi A. Pinkney, Thank you for the kind review. We are pleased to hear about the positive experience you had on your recent repair. If there's anything that we could do, please let us know. We look forward to continuing to provide warranty protection for your home. Sincerely, American Residential Warranty