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American Home Shield

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15,284 User Reviews

8.4

Overall Score

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Bill Weglage

always quick service-professional attitude

1 year ago

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Reply from American Home Shield

Hi Bill, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 22nd, 2020

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Sam

Friendly, expert, repaired problem, informative

1 year ago

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Reply from American Home Shield

Hi Sam, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 22nd, 2020

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star star star star star

Joseph Ramos

Quick response and excellent service of technician

1 year ago

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Reply from American Home Shield

Hi Joseph, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 22nd, 2020

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Eric Savage

Great Service and excellent professionalism!

1 year ago

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Reply from American Home Shield

Hi Eric, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 22nd, 2020

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Ramesh

Excellent service, addressed issue in less than 24 hours.

1 year ago

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Reply from American Home Shield

Hi Ramesh, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 22nd, 2020

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star star star star star

Heidi Wood

always on time, and do what they say they do

1 year ago

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Reply from American Home Shield

Hi Heidi, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 22nd, 2020

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star star star star star

Robert Tarvin

Service call was easy and company was good

1 year ago

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Reply from American Home Shield

Hi Robert, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 22nd, 2020

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Mark Voth

Their customer service is second to none

1 year ago

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Reply from American Home Shield

Hi Mark, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 22nd, 2020

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Robert Thomas

Great service dependable was very superb

1 year ago

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Reply from American Home Shield

Hi Robert, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 22nd, 2020

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cathy rouse

everything is fine when i call you and the job get done.

1 year ago

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Reply from American Home Shield

Hi Cathy, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jul. 28th, 2020

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Joe Brenyah

They do what they say they would. Simple as that

1 year ago

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Reply from American Home Shield

Hi Joe, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 28th, 2020

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Terry DeFoor

They responded immediately and fixed what needed repair.

1 year ago

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Reply from American Home Shield

Hi Terry, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 22nd, 2020

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Maryann Pilch

Efficient, friendly, great customer service!

1 year ago

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Reply from American Home Shield

Hi Maryann, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 22nd, 2020

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Elizabeth Roby

AMS stand by there word do what they say

1 year ago

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Reply from American Home Shield

Hi Elizabeth, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 24th, 2020

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SL Sargent

They are quick to respond and send qualified technicians.

1 year ago

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Reply from American Home Shield

HI SL, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 28th, 2020

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Karon

They solve the issue in the right time frame

1 year ago

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Reply from American Home Shield

Hi Karon, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 22nd, 2020

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Audrey Wykle

They took care of my claim without a problem.

1 year ago

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Reply from American Home Shield

Hi Audrey, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 28th, 2020

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Thomas Yates

Easy to contact; quick to assign contractors

1 year ago

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Reply from American Home Shield

Hi Thomas, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 28th, 2020

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Latoya mcmath

Fast service great customer service I will recommend AHS

1 year ago

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Reply from American Home Shield

Hi Latoya, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 22nd, 2020

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Satisfied Customer

Timely. Good customer service. Professional.

1 year ago

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Reply from American Home Shield

Hi, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 22nd, 2020

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Karen

AHS always sends the best in the business to make repairs

1 year ago

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Reply from American Home Shield

Hi Karen, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 28th, 2020

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Doris

I've received excellent service from them.

1 year ago

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Reply from American Home Shield

Hi Doris, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 28th, 2020

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star star star star star

James Wojcik

Good cus service and good product for my home

1 year ago

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Reply from American Home Shield

Hi James,  Thank you for providing us with feedback about your American Home Shield experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 24th, 2020

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Jeffrey Stelly

Very quick and professional services! Extremely happy.

1 year ago

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Reply from American Home Shield

Hi Jeffrey, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 22nd, 2020

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James Williams

Excellent Service, Timely Service, No complaints as of yet.

1 year ago

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Reply from American Home Shield

Hi James, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 22nd, 2020

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Karen

The service providers are always professional.

1 year ago

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Reply from American Home Shield

Hi Karen, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 22nd, 2020

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Michael Zondlewski

Great service and fast service wuth no questions asked

1 year ago

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Reply from American Home Shield

Hi Michael, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Jul. 22nd, 2020

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Tang family

Very dependable. Good workmanship. Convenient. Flexible.

1 year ago

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Reply from American Home Shield

Hi Tang, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 28th, 2020

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Sandra T.

Quality contractors, minimal wait time for repair

1 year ago

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Reply from American Home Shield

Hi Sandra, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 22nd, 2020

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Celeste Sanchez

Problem solvers and polite. Answer in a timely manner

1 year ago

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Reply from American Home Shield

Hi Celeste, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 22nd, 2020

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MS

Excellent service, customer service and very prompt

1 year ago

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Reply from American Home Shield

Hi MS, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 22nd, 2020

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Gail Williams

The quality of work done on each job is great.

1 year ago

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Reply from American Home Shield

Hi Gail, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 22nd, 2020

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Anonymous

Professional, fast service, excellent communication

1 year ago

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Reply from American Home Shield

Hi, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 22nd, 2020

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Arthur

The professionalism I encountered when requesting service

1 year ago

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Reply from American Home Shield

Hi Arthur, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 22nd, 2020

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Al Skiles

Outstanding vendors and customer service

1 year ago

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Reply from American Home Shield

Hi Al, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 22nd, 2020

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MR

Good customer service, usually the work gets done fast.

1 year ago

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Reply from American Home Shield

Hi MR, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Jul. 22nd, 2020

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CLAUDIO WEDDERBURN

TIMELINESS, AND THE PRODUCT OF THE WORK COMPLETED

1 year ago

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Reply from American Home Shield

Hi Claudio, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2020

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Marilee Thomas

They're promt and professional on all levels

1 year ago

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Reply from American Home Shield

Hi Marilee, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 22nd, 2020

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home owner

easy to setup appt, work done well and quickly

1 year ago

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Reply from American Home Shield

Hi, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 22nd, 2020

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Christan Stokes

Quick response time to problem and great coordinators

1 year ago

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Reply from American Home Shield

Hi Christan, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 22nd, 2020

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Kristen Phillips

Great service great prices friendly contractors

1 year ago

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Reply from American Home Shield

Hi Kristen, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jul. 22nd, 2020

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Carolyn Thomas

Very professional good customer service would recommend

1 year ago

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Reply from American Home Shield

Hi Carolyn, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 22nd, 2020

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Urban

When you call them they get the job done.

1 year ago

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Reply from American Home Shield

Hi Urban, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 22nd, 2020

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star star star star star

Mary Ann Salazar

Orders taken care of in a timely manner.

1 year ago

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Reply from American Home Shield

Hi Mary, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 22nd, 2020

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star star star star star

Ken

Reliable, prompt and interaction has always been great!

1 year ago

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Reply from American Home Shield

HI Ken, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 22nd, 2020

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Doe Steely

Always have been responsive, they follow up.

1 year ago

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Reply from American Home Shield

Hi Doe, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jul. 23rd, 2020

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Greg Williams

Everything has been easy to do and easy to fix

1 year ago

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Reply from American Home Shield

Hi Greg, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 28th, 2020

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star star star star star

Lizette Zamora

Prompt response, convenience, and variety

1 year ago

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Reply from American Home Shield

Hi Lizette, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 22nd, 2020

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Don wilson

Service representative was very courteous and professioal

1 year ago

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Reply from American Home Shield

Hi Don, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 22nd, 2020

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star star star star star

Vas Herndon, VA

Quick Problem resolution by contractors.

1 year ago

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Reply from American Home Shield

Hi Vas, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 1st, 2020

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