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American Home Shield

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15,067 User Reviews

8.4

Overall Score

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Cindy Beaumont, TX

Quick response and resolution of the problem

1 year ago

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Reply from American Home Shield

Hi Cindy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 1st, 2020

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star star star star star

Denise Manhattan, KS

Take care of home issue in a timely manner

1 year ago

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Reply from American Home Shield

Hi Denise, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 1st, 2020

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star star star star star

Shianne Greensboro, NC

Very easy to work with. Very responsive to claims.

1 year ago

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Reply from American Home Shield

Hi Shianne, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 8th, 2020

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star star star star star

Leila Walker Clearwater, FL

Service requests are handled quickly and efficiently.

1 year ago

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Reply from American Home Shield

Hi Leila, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 7th, 2020

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star star star star star

Jerry Valrico, FL

Prompt, professional service exactly as advertised.

1 year ago

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Reply from American Home Shield

Hi Jerry, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 7th, 2020

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star star star star star

diego robles Spring, TX

good service, good contractors. good customer services

1 year ago

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Reply from American Home Shield

Hi Diego, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 2nd, 2020

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star star star star star

Johnnie Walker Orlando, FL

Quick service, prompt replies, simple, uncomplicated

1 year ago

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Reply from American Home Shield

Hi Johnnie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 9th, 2020

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star star star star star

Juventino Ulloa Houston, TX

I needed them and they responded rapidly

1 year ago

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Reply from American Home Shield

HI Juventino, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 7th, 2020

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star star star star star

Melvin Tennille Clearwater, FL

Ellecent services great response time and follow up

1 year ago

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Reply from American Home Shield

Hi Melvin, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 9th, 2020

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star star star star star

Michael Shaw Mesquite, TX

Fast and courteous; always quality service!

1 year ago

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Reply from American Home Shield

Hi Michael, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 8th, 2020

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star star star star star

Danise Cedar Hill, TX

Worked well for us & service was completed quickly.

1 year ago

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Reply from American Home Shield

Hi Danise, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 9th, 2020

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star star star star star

Marilou Valencia, CA

Professionalisms . Guaranteed quick service

1 year ago

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Reply from American Home Shield

Hi Marilou, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 2nd, 2020

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star star star star star

Debbie Las Vegas, NV

They were fast and efficient and were quick to send someone

1 year ago

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Reply from American Home Shield

Hi Debbie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 8th, 2020

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star star star star star

rudy Sarasota, FL

excellent customer service easy to call and set up

1 year ago

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Reply from American Home Shield

Hi Rudy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 25th, 2020

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star star star star star

Spirit Mollice Arlington, TX

They had my issue taken care of within 24hrs

1 year ago

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Reply from American Home Shield

Hi Spirit, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 25th, 2020

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star star star star star

Alan Perkins Brighton, CO

Was very pleased with the service we received

1 year ago

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Reply from American Home Shield

Hi Alan, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 24th, 2020

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star star star star star

Majors Burlington, NC

Followed through to the end with my issue.

1 year ago

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Reply from American Home Shield

Hi Majors, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 27th, 2020

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star star star star star

Ricky Conroe, TX

Got all fixed in a timely manner and I was pleased

1 year ago

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Reply from American Home Shield

HI Ricky, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 24th, 2020

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star star star star star

John North Las Vegas, NV

Fast resolve to the problem, easy on line request system

1 year ago

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Reply from American Home Shield

Hi John, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 24th, 2020

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star star star star star

Karen Saxton Saint George, UT

Great communication and quick response to service request.

1 year ago

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Reply from American Home Shield

Hi Karen, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 24th, 2020

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star star star star star

Pat Louisville, KY

They are prompt, professional, and courteous.

1 year ago

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Reply from American Home Shield

Hi Pat, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 26th, 2020

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star star star star star

Mark Urey Spring, TX

Timely response to something needing to be fixed.

1 year ago

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Reply from American Home Shield

Hi Mark, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 24th, 2020

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star star star star star

missi Pahrump, NV

Always on time and good service ,highly recommended

1 year ago

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Reply from American Home Shield

Hi Missi, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 23rd, 2020

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star star star star star

Vick Fredericksburg, VA

Responsiveness, Professionalism, Ease of Use, Value

1 year ago

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Reply from American Home Shield

Hi Vick, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 27th, 2020

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star star star star star

Margie Shanahan Copperas Cove, TX

Quick service, assigned good contractors, covered warranty

1 year ago

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Reply from American Home Shield

Hi Margie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 26th, 2020

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star star star star star

Lorrie Spring, TX

I have always had great contractors fix my issues timely

1 year ago

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Reply from American Home Shield

Hi Lorrie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 26th, 2020

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star star star star star

Franco Valentini Glendale, AZ

The company respond promptly to any request for repair.

1 year ago

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Reply from American Home Shield

Hi Franco, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Jun. 25th, 2020

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star star star star star

chris Zephyrhills, FL

easy to get service, always within 24 hours

1 year ago

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Reply from American Home Shield

Hi Chris, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 25th, 2020

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star star star star star

Benne McDonald New Boston, TX

Fast service, professional attitude; knowledge

1 year ago

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Reply from American Home Shield

Hi Benne, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 26th, 2020

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star star star star star

Dwayne Patterson Georgetown, TX

Professional and prompt and courteous and nice

1 year ago

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Reply from American Home Shield

Hi Dwayne, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 24th, 2020

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star star star star star

Brandon Zaver Alpharetta, GA

Responds right away and stands behind their customers

1 year ago

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Reply from American Home Shield

Hi Brandon, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 27th, 2020

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star star star star star

Christina Webb Edwardsville, IL

Great price and great service very fast awesome

1 year ago

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Reply from American Home Shield

Hi Christina, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 25th, 2020

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star star star star star

Janie Ramon Waco, TX

excellent customer service was top notch

1 year ago

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Reply from American Home Shield

Hi Janie, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 24th, 2020

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star star star star star

Colleen Olsen Tucson, AZ

Things get done very quickly and throughly

1 year ago

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Reply from American Home Shield

Hi Colleen, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 24th, 2020

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star star star star star

marvin walton Efland, NC

good service they send good qualty people to your home

1 year ago

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Reply from American Home Shield

Hi Marvin, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy American Home Shield!

Jun. 27th, 2020

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star star star star star

Mays Temple Hills, MD

Quick response did what needed to be done.

1 year ago

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Reply from American Home Shield

Hi Mays, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 27th, 2020

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star star star star star

Felicia Rowe Parker, CO

Timeliness and professionalism and Accuracy

1 year ago

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Reply from American Home Shield

Hi Felicia, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 27th, 2020

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star star star star star

Irene Stathis Coraopolis, PA

They are quick and their customer service is great

1 year ago

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Reply from American Home Shield

Hi Irene, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 25th, 2020

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star star star star star

CHRIS SKOPIS Louisville, KY

Great service. The repair man was very knowledgeable

1 year ago

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Reply from American Home Shield

Hi Chris, We strive to provide you with the best team of contractors to service your home needs.

Jun. 27th, 2020

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star star star star star

Bobbi Matzner Columbia, SC

Fast, reasonable, efficient and reliable service

1 year ago

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Reply from American Home Shield

Hi Bobbi, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy American Home Shield!

Jun. 27th, 2020

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star star star star star

P Denver, CO

Promptness for service and excellent service co

1 year ago

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Reply from American Home Shield

Hi P, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 27th, 2020

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star star star star star

Mark Yates Jackson, TN

They have been quick to fix any issues I have had

1 year ago

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Reply from American Home Shield

Hi Mark, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 25th, 2020

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star star star star star

Robyn Provis Dayton, OH

So far they've been easy and fair to work with.

1 year ago

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Reply from American Home Shield

Hi Robyn, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 27th, 2020

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star star star star star

Linda Simpson Bacliff, TX

Great service and customer service I would highly recommend

1 year ago

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Reply from American Home Shield

Hi Linda, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 27th, 2020

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star star star star star

Hannah Middletown, DE

Staff is very understanding about my concerns.

1 year ago

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Reply from American Home Shield

Hi Hannah, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 27th, 2020

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star star star star star

Yolanda perez Rosharon, TX

Love it the job gets done not take long great job

1 year ago

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Reply from American Home Shield

Hi Yolanda, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 27th, 2020

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star star star star star

Jayne Robinson Biloxi, MS

Quick resolution of the problem with a reputable business.

1 year ago

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Reply from American Home Shield

Hi Jayne, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 27th, 2020

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star star star star star

Kim Whitworth Kalispell, MT

They took care of my warranty issue very quickly.

1 year ago

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Reply from American Home Shield

Hi Kim, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 27th, 2020

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star star star star star

Carol Tierney Casa Grande, AZ

Fast, caring, excellent service and very knowledgeable

1 year ago

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Reply from American Home Shield

Hi Carol, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 27th, 2020

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star star star star star

Ken Woods Sacramento, CA

Ease of filing a claim, and promptness of service

1 year ago

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Reply from American Home Shield

Hi Ken, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 27th, 2020

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