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American Home Shield

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15,808 User Reviews

8.4

Overall Score

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star star star star star

Constance Clemons Austin, TX

I was very pleased with the quality and timeliness of the service! I would definitely recommend American Home Shield to every home owner,

3 years ago

star star star star star

Sharon Colleyville, TX

I called American Home Shield and within a few hours was called by the company of my choice and they were her the next day and all was fixed.

3 years ago

star star star star star

Gretchen New Orleans, LA

They promptly followed up with an air conditioner replacement when mine failed in my first house, in the summer in Louisiana. Much appreciated.

3 years ago

star star star star star

Donald Higgs

Great company to have for a home warranty. Have been very pleased with the quick response and help we get. Happy with the services provided.

3 years ago

star star star star star

LaTonya Barnes Irving, TX

I had my winter A/C maintenance done by Cote's mechanical. They always do a great job. The people that work for them are courteous ans prodessional.

4 years ago

star star star star star

Arthur Pedroza Lamesa, TX

Easy to work with. Product was serviced in excellent time. When cooling units couldn’t be repaired they were replaced. Excellent service by A1.

4 years ago

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star star star star star

Maria Molinski Somers, NY

Went well, received good customer service

1 month ago

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Reply from American Home Shield

Hi Maria, We appreciate your feedback and hope you continue to enjoy American Home Shield!

Aug. 16th, 2021

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star star star star star

Vernon Law Crossville, TN

Quick, professional and no hassle. Highly recommend.

1 month ago

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Reply from American Home Shield

Hi Vernon, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Aug. 16th, 2021

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star star star star star

Shrikant Survase Katy, TX

It was great! From communication to execution.

1 month ago

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Reply from American Home Shield

Hi Shrikant. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.

Aug. 16th, 2021

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star star star star star

Mary DeFrank Saint Charles, MO

Great. Repair company, that repaired the fridge Asap

1 month ago

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Reply from American Home Shield

Hi Mary. We know how important it is to get appliances repaired when they go out. It's great to know the issue was resolved as quickly as possible. Thank you for trusting AHS to take the hassle out of your home repair needs.

Aug. 16th, 2021

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star star star star star

kenny Wier Deer Park, WA

fast and efficient service when claims have been filed

1 month ago

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Reply from American Home Shield

Hi Kenny, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Aug. 16th, 2021

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star star star star star

Guillermo F Flores Upland, CA

Easy streamlined process for claims

1 month ago

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Reply from American Home Shield

Hi Guillermo, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 16th, 2021

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star star star star star

Darrell Thompson Rosedale, MD

Got the job done right and as fast as possible

1 month ago

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Reply from American Home Shield

Hi Darrell, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 16th, 2021

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star star star star star

felice procaccio Colorado Springs, CO

always prompt when called on for repair.

1 month ago

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Reply from American Home Shield

Hi Felice. Thank you for taking time to let us know how we are doing. We always do our best to provide prompt and efficient service for our members. We are so happy that we could do that for you. We look forward to working with you again.

Aug. 16th, 2021

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star star star star star

Carol Ann Gregorio Glendale, AZ

Plumbing company sent out good and helpful

1 month ago

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Reply from American Home Shield

Hi Carol & Gregorio, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 16th, 2021

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star star star star star

Baloy Vasquez Lebanon, TN

It has been good and the issues have been solved

1 month ago

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Reply from American Home Shield

Hi Baloy, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 16th, 2021

star star star star star

gangidi reddy Buford, GA

At least 2nd attempt you guys send right Technician. He had done a great job.

6 months ago

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Reply from American Home Shield

Hi Gangidi, I am pleased to hear about the second technician that was able to correct the repair. I hope you continue to enjoy!

Mar. 24th, 2021

star star star star star

Luciris Fisher ,

Quick service and reasonable prices. Always willing to help if I have an issue.

7 months ago

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Reply from American Home Shield

Hi Luciris, We are pleased to hear about your American Home Shield service experience and the affordable plans that we offer.

Mar. 10th, 2021

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star star star star star

John Holmes Carmichael, CA

Responsive - easy to access online - got the job done

8 months ago

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Reply from American Home Shield

Hi John, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 1st, 2021

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star star star star star

Debbie Blowers Surprise, AZ

Dedicated to successfully make repairs and very cordial.

8 months ago

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Reply from American Home Shield

Hi Debbie, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 22nd, 2021

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star star star star star

Sonia O'Brien Cibolo, TX

Prompt on response and taking care of the customer.

8 months ago

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Reply from American Home Shield

Hi Sonia, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 22nd, 2021

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star star star star star

Pritam Singh Stockton, CA

Excellent service, great coverage and professional

8 months ago

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Reply from American Home Shield

Hi Pritam, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 22nd, 2021

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star star star star star

esther trujillio Colorado Springs, CO

very friendly and came out when they were so busy love it.

8 months ago

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Reply from American Home Shield

Hi Esther, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 1st, 2021

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star star star star star

Toby Peoria, AZ

They were willing to get on the problem to get it ixed

8 months ago

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Reply from American Home Shield

Hi Toby, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

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star star star star star

Israel Tolleson, AZ

Prompt service but this review is not quick enough

8 months ago

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Reply from American Home Shield

Hi Israel, Thank you for your feedback!

Jan. 22nd, 2021

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star star star star star

Al Fort Lauderdale, FL

Very responsive to the problems of clients

8 months ago

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Reply from American Home Shield

Hi Al, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 1st, 2021

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star star star star star

Scott Harner Lawrenceville, GA

Trust, quickness, reliability and customer service

8 months ago

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Reply from American Home Shield

Hi Scott, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 22nd, 2021

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star star star star star

Vera Leesburg, FL

Good services. AHS sends the techicans on time.

8 months ago

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Reply from American Home Shield

Hi Vera, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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star star star star star

Sean Smith Locust Grove, GA

Excellent quick service professional and dependable

8 months ago

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Reply from American Home Shield

Good morning Sean, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 26th, 2021

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star star star star star

LINDA MCMULLIN Arnold, MO

EVERYONE HAS BEEN PERSONABLE AND SEEMED TO WORK HARD

8 months ago

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Reply from American Home Shield

Hi Linda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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star star star star star

Deborah lichliter Strawberry Plains, TN

Had great service repair done the day after I called.

8 months ago

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Reply from American Home Shield

Hi Deborah, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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star star star star star

James Godwin Harris Saint Louis, MO

Great service provided for heating system

8 months ago

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Reply from American Home Shield

Hi James, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 1st, 2021

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star star star star star

Deidre Morgan Fuquay-Varina, NC

Quality of Product/Service & Customer Service

8 months ago

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Reply from American Home Shield

Hi Deidre, Your feedback is more than appreciated.

Jan. 22nd, 2021

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star star star star star

Michelle Wycoff Belle Vernon, PA

Showed up on time, was friendly and professional.

8 months ago

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Reply from American Home Shield

Hi Michelle, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 22nd, 2021

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star star star star star

Ellen Grass Valley, CA

Good value for the money. Quick to resolve an issue.

8 months ago

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Reply from American Home Shield

Hi Ellen, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 30th, 2021

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star star star star star

David Plano, TX

Excellent service, great price and excellent timeliness

8 months ago

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Reply from American Home Shield

Hi David, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 22nd, 2021

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star star star star star

Wayne Bolingbrook, IL

Quick service. Fast response. Easy to contact. On time.

8 months ago

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Reply from American Home Shield

Hi Wayne, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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star star star star star

David Ellison Las Vegas, NV

They cover everything I need. They are very timely.

8 months ago

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Reply from American Home Shield

Hi David, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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star star star star star

Carissa Chesapeake, VA

They usally have someone out to see you right away.

8 months ago

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Reply from American Home Shield

Hi Carissa, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 1st, 2021

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star star star star star

Leanne Hubbard Thousand Oaks, CA

very responsive and professional and easy fix!

8 months ago

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Reply from American Home Shield

Hi Leanne, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 26th, 2021

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star star star star star

Kimberly Symes Wright City, MO

Very prompt. Very pleasant very friendly

8 months ago

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Reply from American Home Shield

Hi Kimberly, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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star star star star star

Pearl Hui Irvine, CA

Good efficient punctual and professional

8 months ago

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Reply from American Home Shield

Hi Pearl, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 22nd, 2021

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star star star star star

Eldon Lopez Nurillo, TX

Fixed the problem and was quick when I needed it.

8 months ago

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Reply from American Home Shield

Hi Eldon, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 30th, 2021

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star star star star star

Martha stigall Little Rock, AR

Because thay are very precise n handling your business

8 months ago

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Reply from American Home Shield

Hi Martha, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 1st, 2021

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star star star star star

JR Laguna Niguel, CA

prompt; have only used once and so far, so good

8 months ago

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Reply from American Home Shield

Hi JR, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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star star star star star

Alexa Flores-Hull Glendale, AZ

Ease of use and timely response to any service requests

8 months ago

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Reply from American Home Shield

Hi Alexa, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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star star star star star

MC Suitland, MD

Great Company. We appreciate all the quick responses.

8 months ago

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Reply from American Home Shield

Hi MC. Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 1st, 2021

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star star star star star

Johnny Ankrom Port Angeles, WA

Very helpful, professional, and courteous.

8 months ago

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Reply from American Home Shield

Hi Johnny, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 26th, 2021

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star star star star star

Terri Ahrens Vancouver, WA

Very dependable and professional and thorough

8 months ago

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Reply from American Home Shield

Hi Terri, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 26th, 2021

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star star star star star

John T. Char Kailua, HI

Convenience, helpfullness and quality workmanship.

8 months ago

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Reply from American Home Shield

Hi John, Thank you for your feedback!

Feb. 1st, 2021

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