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American Home Shield

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13,382 User Reviews

8.6

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agnes rychly Papillion, NE

prompt, professional, explained everything they did

1 year ago

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Reply from American Home Shield

Hi Agnes, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 1st, 2020

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Brenda Salem, UT

Resolved my concerns promptly and with quality work

1 year ago

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Reply from American Home Shield

Hi Brenda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 2nd, 2020

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Vas Herndon, VA

Quick Problem resolution by contractors.

1 year ago

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Reply from American Home Shield

Hi Vas, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 1st, 2020

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Lyn norton Florence, KY

Problem resolution and customer service and value

1 year ago

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Reply from American Home Shield

Hi Lyn, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 2nd, 2020

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Fadwa Rashid Antelope, CA

On time good and clean work , smart and quick

1 year ago

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Reply from American Home Shield

Hi Fadwa, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 8th, 2020

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Anonymous Portsmouth, VA

Quick assignment to repairman to fix appliances

1 year ago

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Reply from American Home Shield

Hi, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 7th, 2020

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Christian Villanueva Royse City, TX

They came right away and fixed the problem.

1 year ago

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Reply from American Home Shield

Hi Christian, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 7th, 2020

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Denise Manhattan, KS

Take care of home issue in a timely manner

1 year ago

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Reply from American Home Shield

Hi Denise, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 1st, 2020

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Sharon Lawson Raeford, NC

The problem was explained and taken care of.

1 year ago

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Reply from American Home Shield

Hi Sharon, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 7th, 2020

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Irene pepper Henderson, NV

I need to call. My disposal still crazy and still.have a little leak.

1 year ago

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Reply from American Home Shield

Hi Irene, I would be glad to speak with you and get the leak resolved!

Jul. 15th, 2020

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Shianne Greensboro, NC

Very easy to work with. Very responsive to claims.

1 year ago

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Reply from American Home Shield

Hi Shianne, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 8th, 2020

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Anthony Pierce Upper Marlboro, MD

Excellent service and easy to work with. and customer friendly.

1 year ago

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Reply from American Home Shield

Hi Anthony, Thank you for your feedback!

Jul. 7th, 2020

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Rolando Orizaga San Antonio, TX

Service, promptness and professionalism

1 year ago

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Reply from American Home Shield

Hi Rolando, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 2nd, 2020

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Kristin Vazquez Bethlehem, PA

Prompt follow-through on requested services.

1 year ago

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Reply from American Home Shield

Hi Kristin, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 2nd, 2020

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Leila Walker Clearwater, FL

Service requests are handled quickly and efficiently.

1 year ago

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Reply from American Home Shield

Hi Leila, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 7th, 2020

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Granite j paul Orlando, FL

Because 'll still waiting to replace my stove and my mico.no call no show close to a month

1 year ago

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Reply from American Home Shield

Hi Granite, Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. I would be glad to speak with you to get the issues resolved.

Jul. 15th, 2020

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Ken Stein Madisonville, KY

Fast and took care of the problem without questions.

1 year ago

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Reply from American Home Shield

Hi Ken, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 7th, 2020

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diego robles Spring, TX

good service, good contractors. good customer services

1 year ago

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Reply from American Home Shield

Hi Diego, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 2nd, 2020

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Linda Bullock, NC

They get the job done professionally and with courtesy.

1 year ago

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Reply from American Home Shield

Hi Linda, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 7th, 2020

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Phil Petty Moody, TX

Ease of use and coverage. No problem contacting the company

1 year ago

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Reply from American Home Shield

Hi Phil, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 7th, 2020

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JOHN VALLEJO San Bernardino, CA

THEY DO A GOOD JOB BUT THEY DO TAKE A WHILE TO PAY IF THERE IS A MAJOR PROBLEM

1 year ago

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Reply from American Home Shield

Hi John, We appreciate your feedback and hope you continue to enjoy!

Jul. 15th, 2020

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Ken Cincinnati, OH

Very easy to use, prompt responses and problem was resolved

1 year ago

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Reply from American Home Shield

Hi Ken, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 2nd, 2020

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K. Edens Waldorf, MD

No issues experienced with this work order

1 year ago

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Reply from American Home Shield

Hi K. Edens, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 7th, 2020

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Larry Kinston, NC

monthly fees are expensive, customer service and quick to act are excellent

1 year ago

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Reply from American Home Shield

Hi Larry, Thank you for sharing your feedback!

Jul. 8th, 2020

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Lisa Wright Minter Indianapolis, IN

Coverage, speed in getting tech to my home, price of plan

1 year ago

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Reply from American Home Shield

Hi Lisa, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 8th, 2020

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Stephan Austin, TX

Service is fast and it's really easy to request service

1 year ago

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Reply from American Home Shield

Hi Stephan, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 7th, 2020

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Marge williams El Dorado Hills, CA

Great pool service tech and quick service

1 year ago

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Reply from American Home Shield

Hi Marge, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 7th, 2020

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Betty Dallas, TX

They repaired/ replaced the motor in me air.condtioner

1 year ago

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Reply from American Home Shield

Hi Betty, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jul. 2nd, 2020

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Orlando Lawton, OK

Service. It is easy to use and get things done.

1 year ago

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Reply from American Home Shield

Hi Orlando, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 1st, 2020

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Richard Walker Irving, TX

AHS has always replaced the appliance the has failed

1 year ago

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Reply from American Home Shield

Hi Richard, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 9th, 2020

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Bill Daytona Beach, FL

Fast, friendly, competent service and prompt follow up

1 year ago

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Reply from American Home Shield

Hi Bill, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 8th, 2020

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Brenda Thomas Shreveport, LA

Great customer service, timeliness. Very professional.

1 year ago

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Reply from American Home Shield

Hi Brenda, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jul. 2nd, 2020

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Brenda Sanderson Lees Summit, MO

Good customer service, timely repayments

1 year ago

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Reply from American Home Shield

Hi Brenda, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 7th, 2020

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Kimberly Stepp Antelope, CA

Service was great, fast efficient, solved the problem!

1 year ago

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Reply from American Home Shield

Hi Kimberly, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 7th, 2020

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Jerry Valrico, FL

Prompt, professional service exactly as advertised.

1 year ago

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Reply from American Home Shield

Hi Jerry, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 7th, 2020

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Shelly Wilson Portsmouth, VA

Fast service and used 1 company to come to my home

1 year ago

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Reply from American Home Shield

Hi Shelly, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 2nd, 2020

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Sharon Leesburg, FL

Excellent and responsive. Didn't give 5 because of call in phone wait time

1 year ago

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Reply from American Home Shield

Hi Sharon, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 8th, 2020

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Cindy Beaumont, TX

Quick response and resolution of the problem

1 year ago

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Reply from American Home Shield

Hi Cindy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 1st, 2020

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Carlos Vega Katy, TX

They are quick to respond and make sure issue is corrected

1 year ago

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Reply from American Home Shield

Hi Carlos, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jul. 2nd, 2020

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DEBORAH ROWLAND Elkton, MD

Everything is good until you have to call them. You will be on hold for 2+ hours

1 year ago

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Reply from American Home Shield

Hi Deborah, Thank you for your feedback!

Jul. 15th, 2020

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Edward Palmer Sacramento, CA

Repairs not completed. Repairman didn't understand the problem, or wasn't interested in fixing the issue.

1 year ago

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Reply from American Home Shield

Hi Edward, Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. I would be glad to speak with you to get the issues resolved.

Jul. 10th, 2020

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Michael Shaw Mesquite, TX

Fast and courteous; always quality service!

1 year ago

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Reply from American Home Shield

Hi Michael, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 8th, 2020

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Javier Solis Dallas, TX

Very good at responding but the hold time on the phone is way too long

1 year ago

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Reply from American Home Shield

Hi Javier, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 9th, 2020

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Juventino Ulloa Houston, TX

I needed them and they responded rapidly

1 year ago

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Reply from American Home Shield

HI Juventino, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 7th, 2020

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Melvin Tennille Clearwater, FL

Ellecent services great response time and follow up

1 year ago

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Reply from American Home Shield

Hi Melvin, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 9th, 2020

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Debbie Las Vegas, NV

They were fast and efficient and were quick to send someone

1 year ago

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Reply from American Home Shield

Hi Debbie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 8th, 2020

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Danise Cedar Hill, TX

Worked well for us & service was completed quickly.

1 year ago

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Reply from American Home Shield

Hi Danise, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 9th, 2020

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Bryan Las Vegas, NV

Overall good service but occasionally takes several days to a week for service.

1 year ago

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Reply from American Home Shield

Hi Bryan, We appreciate your feedback and hope you continue to enjoy!

Jul. 15th, 2020

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Marilou Valencia, CA

Professionalisms . Guaranteed quick service

1 year ago

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Reply from American Home Shield

Hi Marilou, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 2nd, 2020

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Johnnie Walker Orlando, FL

Quick service, prompt replies, simple, uncomplicated

1 year ago

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Reply from American Home Shield

Hi Johnnie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 9th, 2020

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