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American Home Shield

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15,284 User Reviews

8.4

Overall Score

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Linda Schmitt

Great contractors that were sent. Timeliness of contact

9 months ago

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star star star star star

Otto Gambini

Fast and good outcomes. The 2 repairs were complete

9 months ago

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Reply from American Home Shield

Hi Otto, We are pleased to hear about your service experience and the technicians that have completed repairs.

May. 25th, 2021

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Ken W

Quick service and send quality contractors

9 months ago

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star star star star star

Laxman Ganesan

Very helpful and quick responses to questions/issues.

9 months ago

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Reply from American Home Shield

Hi Laxman, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 10th, 2021

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Jeremy Zitzka

The work got done and all is good. We had prompt service.

9 months ago

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Reply from American Home Shield

Hi Jeremy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 9th, 2021

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Joanna

Wish they would cover more parts for garage door openers, a/c & heater, etc

9 months ago

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Chris Black

one company came out to fix the refrigerator the y'all sent another company out; there have been four visits and the fridge is not fixed

9 months ago

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Reuben

Quick Service customer service excellent personnel

9 months ago

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Reply from American Home Shield

Good morning Reuben, We appreciate your feedback and will continue to provide you with a great customer service experience.

Jun. 23rd, 2021

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Hugo Pena

They've always fixed what needed to be fixed that was on their warranty.

9 months ago

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star star star star star

Lokelani

quality customer service. patient, listened to customer

9 months ago

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Reply from American Home Shield

Hi Lokelani, We appreciate your feedback and will continue to provide you with a great customer service experience.

Jun. 23rd, 2021

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Viola Witherspoon

Reliable, good coverage and outstanding customer service.

9 months ago

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star star star star star

Lynn Peacock

I have had excellent contractors and am very happy with AHS

9 months ago

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Reply from American Home Shield

Hi Lynn, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Apr. 19th, 2021

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Christina

Satisfied with results. Timely turnaround

9 months ago

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Reply from American Home Shield

Hi Christina, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 19th, 2021

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Susan

Service was prompt and the company that did the work was excellent

9 months ago

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WILLIAM E SWANSON

They have great service in a timely manner!!

9 months ago

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Reply from American Home Shield

Hi William, We appreciate your feedback and will continue to provide you with a great customer service experience.

Jun. 23rd, 2021

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Nicole O Stewart

Great service and no problems from the contractors.

9 months ago

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Reply from American Home Shield

Hi Nicole, We appreciate your feedback and will continue to provide you with a great customer service experience.

Jun. 23rd, 2021

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Berta

Excellent customer service and service calls.

9 months ago

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Reply from American Home Shield

Hi Berta, We appreciate your feedback and will continue to provide you with a great customer service experience.

Jun. 23rd, 2021

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Anonyous

Great company only issue is the choice of appliance repair in my local area.

9 months ago

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Mike Turner

They have always notified us of preventative maintenance every year

9 months ago

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BRENDA THEIS

Excessive fees for the same ticket that I did not receive a response back concerning my fees.

9 months ago

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Patricia Redburn

Kept me up to date on services..very polite,always answered all my questions.

9 months ago

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Yates

Very prompt to respond to my plumbing issue.

9 months ago

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Kareem Streeter

It was fast quick service and that was what I needed

9 months ago

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Reply from American Home Shield

Hi Kareem, We appreciate your feedback and will continue to provide you with a great customer service experience.

Jun. 23rd, 2021

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Michelle Robinson Hendricks

They have been very dependable and timely

9 months ago

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Reply from American Home Shield

Hi Michelle, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 15th, 2021

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Sharon Tupper

Great service and fast and efficient - follows through

9 months ago

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Reply from American Home Shield

Hi Sharon, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 22nd, 2021

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star star star star star

Judy Summers

Prompt, professional and experienced service providers

9 months ago

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Reply from American Home Shield

Hi Judy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 20th, 2021

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Di 9

quick response and solving of my heat problem.

9 months ago

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Reply from American Home Shield

Hi Di, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Sep. 21st, 2021

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Hannah

Always have had wonderful and timely experiences with them!

9 months ago

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Reply from American Home Shield

Hi Hannah, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 15th, 2021

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pw

easy to communicate issues via person or online

9 months ago

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Michelle

Easy scheduled appointments, Excellent service

9 months ago

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Reply from American Home Shield

Hi Michelle, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 15th, 2021

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Dr. Gerard Ruff

Communication, Promptness , Service and Cost

9 months ago

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star star star star star

Theresa Temple

They have always fixed what needs to be fixed or repaired

9 months ago

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Reply from American Home Shield

Hi Theresa, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 15th, 2021

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Elisa Rodriguez

Quick responses, accommodating. Reasonably priced.

9 months ago

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Reply from American Home Shield

Good morning Elisa, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 15th, 2021

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Al

AHS has provided me with prompt, courteous, and professional service.

9 months ago

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Rex Stanley

I was treated poorly during this last service request. I was denied service at one time because of falsehoods given by the contractor.

9 months ago

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star star star star star

Linda Willis

fast service, good worker, trust worthy service folks

9 months ago

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star star star star star

MNP

The value cannot be beat, especially with an older house.

9 months ago

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star star star star star

Bonnie Travis

They have always fixed any repairs I have

9 months ago

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K Rijsinghani

Long wait times on calls and agents talk too much and repeat the same info again & again

9 months ago

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star star star star star

Sebastian

Easy to work with, Fast with responses. Prices are great.

9 months ago

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star star star star star

Maryland Washington

Because every time I call you are there.

9 months ago

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JH Winter

Prompt, efficient service at a reasonable price

9 months ago

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Reply from American Home Shield

Hi JH Winter, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 10th, 2021

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G. Smalls

Took care of repair very quickly and very professional.

9 months ago

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Reply from American Home Shield

Hi, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 22nd, 2021

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Arvel Shults

Great efficient work and professional repairman!!!!

9 months ago

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Michael

Service great and professional work for problem

9 months ago

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star star star star star

Vinay Pullukuri

Great service overall. Totally worth the investment.

9 months ago

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star star star star star

Shirley

They have always been able to fix my problem

9 months ago

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star star star star star

Shannon

Prompt and capable, knowledgeable and worth it

9 months ago

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star star star star star

William Mueller

Timely, quality service. Always worth the money.

9 months ago

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star star star star star

TOMMY RICKMAN

great response to my needs for warranty repair

9 months ago

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