check_circle

Verified Customer

star star star star star

Rolf Hartleb San Antonio, TX

Friendly, fast, reliable, competent, helpful

3 years ago

Reply from American Home Shield

Hi Rolf. One of our main goals is to provide prompt and reliable service that our member can count on. Thank you for allowing AHS to take the hassle out of your home repair needs.

Jul. 13th, 2021

check_circle

Verified Customer

star star star star star

Samuel C. Dawson Milwaukee, WI

They responded in a quick and timely manner

3 years ago

Reply from American Home Shield

Thank you so much, Samuel for taking time to write a review. One of our main goals is to provide prompt and reliable service that our member can count on. Thank you for allowing AHS to take the hassle out of your home repair needs.

Jul. 15th, 2021

check_circle

Verified Customer

star star star star star

Sandy Osborne Ocala, FL

get specialists here quickly when you need them

3 years ago

Reply from American Home Shield

Thank you, Sandy. We do our best to provide our members with prompt and reliable service for all your repair needs. We thank you for trusting AHS to provide you with warranty coverage you can depend on.

Jul. 15th, 2021

check_circle

Verified Customer

star star star star star

Sonia Staples, TX

The service is great very reliable and professional.

3 years ago

Reply from American Home Shield

Thank you, Sonia. Thank you for letting us know about your experiences with AHS. We strive to provide dependable and professional service for our members. We thank you for allowing us the opportunity to do that for you.

Jul. 15th, 2021

check_circle

Verified Customer

star star star star star_border

Stajcer Encino, CA

Ease of use online. Quick response time from service providers.

3 years ago

Reply from American Home Shield

Hi Stajcer,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2021

check_circle

Verified Customer

star star star star star

Steve Peterson Jonesborough, TN

I file a claim and it gets taken care of,

3 years ago

Reply from American Home Shield

Thank you, Steve. This is so great to hear. We really appreciate you taking time to let us know that your problem was resolved so effectively. We look forward to working with you again and thank you for choosing AHS as your warranty company.

Jul. 15th, 2021

check_circle

Verified Customer

star star star star star

Suzanne Plemons Fayetteville, NC

Quick action. No hoops to jump through to get service.

3 years ago

Reply from American Home Shield

Hi Suzanne. We are so happy that you took time to let us know about your repair experience. We are here to take the hassle out of home repairs. Thank you for trusting AHS to do that for you.

Jul. 15th, 2021

check_circle

Verified Customer

star star star star star

Telvin Hadley Tupelo, MS

Very responsive, and get the job done as soon as possible

3 years ago

Reply from American Home Shield

Hi Telvin. We are so delighted to hear that you have been pleased with the service you are receiving. We know how important it is to our members to receive prompt, dependable service. Thank you for choosing AHS.

Jul. 15th, 2021

check_circle

Verified Customer

star star star star star

Tony Belilovskiy Sarasota, FL

Always prompt, excellent service and great follow-up

3 years ago

Reply from American Home Shield

Hi Tony. Thank you for your feedback. We are very happy to hear that you have been happy with the service we provide. Please continue to let us know how we are doing. It helps us to provide you with an even better experience for your next repair need.

Jul. 14th, 2021

check_circle

Verified Customer

star star star star star

Kathleen Garland, TX

Everyone I have communicated with is very professional.

3 years ago

Reply from American Home Shield

Hi Kathleen,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star

Matthew Stern Lincoln, NE

Easy to use and quick response to claim.

3 years ago

Reply from American Home Shield

Hi Matthew,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star

Merissa Ricks Greensboro, NC

Efficiency was excellent and great customer service!

3 years ago

Reply from American Home Shield

Hi Merissa,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star

Patricia Painesville, OH

Good customer service. Great contracted out companies.

3 years ago

Reply from American Home Shield

Hi Patricia,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star

Vanessa Pritchett Lancaster, CA

The timely service when calling for home issues

3 years ago

Reply from American Home Shield

Hi Vanessa,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star

Veronica Salas Bakersfield, CA

Fast service and great customer service, worth your money

3 years ago

Reply from American Home Shield

Hi Veronica,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star

David McNeely Ankeny, IA

They were fast at getting things resolved on my claim

3 years ago

Reply from American Home Shield

Hi David,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star

Dean Duckett Tomball, TX

Excellent abstinent response to requests for service.

3 years ago

Reply from American Home Shield

Hi Dean,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star

Dilshad lakhani Sugar Land, TX

Problem solve perfectly very understanding

3 years ago

Reply from American Home Shield

Hi Dilshad,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star

G Mercer Evansville, IN

Had issues with my A/C and it was fixed that day.

3 years ago

Reply from American Home Shield

Hi G. It is so great to hear that the issue with your air conditioning was resolved the same day. We want you to know you can always count on AHS to take care of your home repair needs when the time comes.

Jul. 16th, 2021

check_circle

Verified Customer

star star star star_border star_border

Gary Buffone Jacksonville, FL

OUR EXERIENCE HAS BEEN MIXED. SOME DAYS VERY RESPONSIVE AND OTHERW NOT SO MUCH.

3 years ago

check_circle

Verified Customer

star star star star star_border

Gene Monahans, TX

Easy to request service. Customer service people need to speak better English.

3 years ago

check_circle

Verified Customer

star star star star star_border

Gloris Elder Ross Orlando, FL

Possibly replacing the equipment after they have repaired 5 or more times.

3 years ago

check_circle

Verified Customer

star star star star star

Greg Gudknecht El Mirage, AZ

Fast scheduling for service call response

3 years ago

Reply from American Home Shield

Hi Greg,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star_border

Gretchen Conway, PA

Friendly customer service and very professional on them phone

3 years ago

Reply from American Home Shield

Hi Gretchen,
I hate to hear about your most recent AHS service experience and the issue to have the repairs completed.

Jul. 17th, 2021

check_circle

Verified Customer

star star star star star

Gwendolyn Davis Columbus, GA

Excellent customer service and very helpful.

3 years ago

Reply from American Home Shield

Hi Gwendolyn. Thank you for your 5 star review. We will do our very best to make sure we continue to provide you with excellent service. Thank you for trusting AHS as your home warranty company.

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star

Jan Sims Madison, MS

They are prompt to order service when I need them

3 years ago

Reply from American Home Shield

Hi Jan. We really appreciate you taking time to rate your service experience. We want you to know you can depend on the service we offer. Thank you for trusting AHS.

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star

Judy Bour Independence, KY

Fast response to problems and great service

3 years ago

Reply from American Home Shield

Thank you, Judy. We love to hear about your fast and efficient service experiences. We are so happy that you chose American Home Shield as your home warranty company and we hope to service your home repair needs for many years to come.

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star

KATHY LANIER Batesville, AR

Great Customer Service, quick response to service calls.

3 years ago

Reply from American Home Shield

Hi Kathy. We work very hard to provide prompt and dependable service for our members. Thank you for taking time to let us know we have been able to do just that for you. We can't wait to take care of your next repair need.

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star_border

Linda Dickinson Lincoln, NE

Good vendors and problem is resolved. Vendors communicate well.

3 years ago

check_circle

Verified Customer

star star star star star_border

Linda Presley Fort Worth, TX

I've used them twice for ac issues. They send out very good techs.

3 years ago

check_circle

Verified Customer

star star star star star

Marissa Smith Shakopee, MN

They are personable and very kind. I enjoy our time.

3 years ago

Reply from American Home Shield

Hi Marissa. Thank you for your positive review. We are so excited to hear that you are enjoying the coverage we offer and the service we provide. We look forward to having you as one of our valued members for many more years to come.

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star_border

Mark Fitzgerald Dunkirk, MD

Very attentive employees. Companies came out quick to look at the problem.

3 years ago

Reply from American Home Shield

Hi Mark,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 27th, 2021

check_circle

Verified Customer

star star star star star_border

Maurice Jackson Springdale, AR

The ease to get someone out to check for a problem and get it resolved.

3 years ago

Reply from American Home Shield

Hi Maurice,
We appreciate your feedback and hope you continue to enjoy American Home Shield!

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star

Monica Reyes Odessa, TX

That it makes things for me easier . Repairs easy !!

3 years ago

Reply from American Home Shield

Hi Monica. This is so good to hear. Thank you for taking time to write a review. We love taking the hassle out of home repairs for our members and we thank you for the opportunity to have done so for you.

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star

R. Michael Eardley Blissfield, MI

the prompt service and true service proved

3 years ago

Reply from American Home Shield

Hi R.Michael. Thank you for letting us know about your prompt service experience. We know how valuable your time is and want you to know you can count on AHS to take care of your repair needs quickly and professionaly.

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star

Raul Vega jr Rancho Santa Margarita, CA

They were quick to help with my home appliances issues.

3 years ago

Reply from American Home Shield

Thank you, Raul. We appreciate your positive review of the experience with your appliance repair. We are here to take the hassle and worry out of your home repair needs. We are so happy to have been able to do so for you.

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star

Robbie Sparks Gilbert, AZ

Quick response repairs done quickly and professionally

3 years ago

Reply from American Home Shield

Hi Robbie. Thank you for letting us know about your experiences with AHS. We strive to provide prompt and professional service for our members. We are really happy that we have had the privilege to do that for you.

Jul. 15th, 2021

check_circle

Verified Customer

star star star star star

Sammye Hamilton Hampton, VA

Their promptness in assigning the problem to be solved.

3 years ago

Reply from American Home Shield

Hi Sammye. Thank you for letting us know your are satisfired with the service your home warranty offers. We strive to provide prompt and professional service for our members. We thank you for allowing AHS the opportunity to do that for you.

Jul. 15th, 2021

check_circle

Verified Customer

star star star star star_border

Beverly Downs Cincinnati, OH

companies sent, so far ,to satisfy complaints have been top notch

3 years ago

check_circle

Verified Customer

star star star star star

Brandilynn Villarreal McKinleyville, CA

Quick responses and I can depend on them

3 years ago

Reply from American Home Shield

Hi Brandilynn,
We appreciate your feedback and hope you continue to enjoy American Home Shield!

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star

Dianna white Mesa, AZ

Professional above all. Always timely and friendly.

3 years ago

Reply from American Home Shield

Hi Dianna,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jul. 16th, 2021

check_circle

Verified Customer

star star star star_border star_border

Dr Brian Flores Houston, TX

Inconsistent with allowing replacements. Hit or miss with quality of repair services.

3 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Edelma Howe Boston, MA

Not a good experience. Seriously considering cancelling membership. They can improve by hiring skilled service workers.

3 years ago

Reply from American Home Shield

Hi Edelma,
Thank you for bringing this to our attention. I would be glad to speak with you to discuss the issues that have occurred to have several repairs completed.

Jul. 21st, 2021

check_circle

Verified Customer

star star star star star

G. Pappa T. Florissant, MO

AHS customer service put their customer first.

3 years ago

Reply from American Home Shield

Hi G. Pappa,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star

Greg Fout Garland, TX

Fast at responding to my service request.

3 years ago

Reply from American Home Shield

Hi Greg,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star

Isaac Cortes Mera Minneapolis, MN

Made the process easy to understand and work with.

3 years ago

Reply from American Home Shield

Hi Isaac,
We appreciate your feedback and hope you continue to enjoy American Home Shield!

Jul. 16th, 2021

check_circle

Verified Customer

star star star star star_border

Robert South Lebanon, OH

Haven't really had any solutions yet for the times they've sent service people.

3 years ago

check_circle

Verified Customer

star star star star star

Ron Fernandina Beach, FL

easy and budgets repairs. also someone to review repairs

3 years ago

Reply from American Home Shield

Hi Ron. Thank you for your 5 star review. We are excited to hear that you have been happy with the coverage we offer. Please continue to let us know how we are doing and we will do our very best to provide you with an exceptional experience for your next repair need.

Jul. 8th, 2021

check_circle

Verified Customer

star star star star star

Ron Parker Birmingham, AL

Quick response. Good service companies. No problems

3 years ago

Reply from American Home Shield

Hi Ron. Thank you for letting us know about your experiences with AHS. We strive to provide prompt and professional service for our members. We thank you for allowing us the opportunity to do that for you.

Jul. 8th, 2021

check_circle

Verified Customer

star star star star star

Sandra Hernandez Santa Teresa, NM

Responded quickly and my appliances were quickly fixed.

3 years ago

Reply from American Home Shield

Hi Sandra. Thank you for your positive review. It's great to hear the appliance was fixed so quickly. One of our main goals is to provide prompt and reliable service that our member can count on. Thank you for allowing AHS to take the hassle out of your home repair needs.

Jul. 8th, 2021

American Home Shield Reviews