check_circle

Verified Customer

star star star star star

Veronica Cumberland Jackson, MS

Claims process is easy & service is timely.

3 years ago

Reply from American Home Shield

Hi Veronica,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Aug. 18th, 2021

check_circle

Verified Customer

star star star_border star_border star_border

EDWARD F PROVOST JR New Iberia, LA

Difficult talking to customer service. System was down for a period of time and it caused a delay in service.

3 years ago

Reply from American Home Shield

Hi Edward,
I hate to hear about your service experience to speak with a customer service representative. I would be glad to speak with you to discuss this.

Aug. 19th, 2021

check_circle

Verified Customer

star star star star star_border

Joseph Columbia, SC

First time using. So far I've have a good experience. Good customer service.

3 years ago

Reply from American Home Shield

Hi Joseph,
We appreciate your feedback and hope you continue to enjoy American Home Shield!

Aug. 20th, 2021

check_circle

Verified Customer

star star star star star_border

SS Chandler, AZ

Good, timely responses by providers. Providers are also experts.

3 years ago

Reply from American Home Shield

Hi SS. Thank you for the positive review. It is good to know that you have been pleased with the service provided. We look foward to providing you with a great experience for your next repair need.

Aug. 20th, 2021

check_circle

Verified Customer

star star star star star

Patty Montejano Fresno, CA

Great service very quick response when my fridge went out

3 years ago

Reply from American Home Shield

Hi Patty,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 18th, 2021

check_circle

Verified Customer

star star star star star

Jennifer Drake Ocean Springs, MS

It has been good with a quick response in the repair.

3 years ago

Reply from American Home Shield

Hi Jennifer,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 18th, 2021

check_circle

Verified Customer

star star star star star

Grace Schmidt Clovis, CA

It was great on time and fixed everything

3 years ago

Reply from American Home Shield

HI Grace,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Aug. 18th, 2021

check_circle

Verified Customer

star star star star_border star_border

Valencia Singleton Bowie, MD

Just ok, placed for service call and communication was not well and services needed were delayed.

3 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Aminah Williams Wentzville, MO

Poor customer service, Can never get through, never wants to replace any item but keep fixing it which is costs more money

3 years ago

Reply from American Home Shield

Hi Aminah,
I hate to hear about your AHS experiences. I would be glad to speak with you to reach a solution.

Aug. 19th, 2021

check_circle

Verified Customer

star star star star star

Mohammad formoly Chantilly, VA

Professional, on time and friendly customer service

3 years ago

Reply from American Home Shield

Hi Mohammad,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 18th, 2021

check_circle

Verified Customer

star star star star star

Patrick Dayton, OH

Quick and easy. Affordable and very professional

3 years ago

Reply from American Home Shield

Hi Patrick,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Aug. 18th, 2021

check_circle

Verified Customer

star star star star_border star_border

Kathy Young Yuma, AZ

Replaced toilet 3 weeks ago ant that was fine, but I'm waiting 2 1/2 weeks for hot water heater!

3 years ago

Reply from American Home Shield

Hi Kathy,
I hate to hear about the delay in service with AHS. I would be glad to speak with you to assist with a resolution to the hot water heater.

Aug. 24th, 2021

check_circle

Verified Customer

star star star star star

William Robert Ellich Albany, OR

they had my heat pump repaired in a timely manner

3 years ago

Reply from American Home Shield

Hi William,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Aug. 18th, 2021

check_circle

Verified Customer

star star star star star

Wayne Miller Tarboro, NC

They have delivered on the plan each time.

3 years ago

Reply from American Home Shield

Hi Wayne,
We appreciate your feedback and hope you continue to enjoy the prompt service that AHS provides!

Aug. 18th, 2021

check_circle

Verified Customer

star star star star star

zakir gilani Lorton, VA

they have good contractor, fast dignostic, and repair.

3 years ago

Reply from American Home Shield

Hi Zakir,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Aug. 19th, 2021

check_circle

Verified Customer

star star star star_border star_border

russell eugene day Winchester, CA

very little consideration on care of product in the house an dont go by your tv advertising

3 years ago

check_circle

Verified Customer

star star star star star

Ethel Lacy Salina, KS

Wonderful 👏 very professional and timely.

3 years ago

Reply from American Home Shield

Hi Ethel,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 18th, 2021

check_circle

Verified Customer

star star star star star_border

Gary filippi Henderson, NV

After 6 weeks are ac is working, ice cube inc did great job.

3 years ago

Reply from American Home Shield

Hi Gary. This is great to hear. I am very glad to know that your air is working. We know the importance of having your repair needs met especially with something as important as your AC. We appreciate your patience and thank you for choosing AHS.

Aug. 20th, 2021

check_circle

Verified Customer

star star star star star

Michelle Tiscareno Henderson, CO

Microwave stopped working and it was replaced

3 years ago

Reply from American Home Shield

Hi Michelle,
We appreciate your feedback and are pleased to hear about the microwave replacement that was completed.

Aug. 19th, 2021

check_circle

Verified Customer

star star star star star

Wendell Dupuy Gonzales, LA

Immediate feed back when putting in a request.

3 years ago

Reply from American Home Shield

Hi Wendell,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 19th, 2021

check_circle

Verified Customer

star star star star_border star_border

Ethel C Ayala Avondale, AZ

Just horrible on my full reimbursement of my New ac i had to replace as emergency on arizona heat

3 years ago

check_circle

Verified Customer

star star star star star

kenny Wier Deer Park, WA

fast and efficient service when claims have been filed

3 years ago

Reply from American Home Shield

Hi Kenny,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Aug. 16th, 2021

check_circle

Verified Customer

star star star star star

Maria Molinski Somers, NY

Went well, received good customer service

3 years ago

Reply from American Home Shield

Hi Maria,
We appreciate your feedback and hope you continue to enjoy American Home Shield!

Aug. 16th, 2021

check_circle

Verified Customer

star star star star star

Mary DeFrank Saint Charles, MO

Great. Repair company, that repaired the fridge Asap

3 years ago

Reply from American Home Shield

Hi Mary. We know how important it is to get appliances repaired when they go out. It's great to know the issue was resolved as quickly as possible. Thank you for trusting AHS to take the hassle out of your home repair needs.

Aug. 16th, 2021

check_circle

Verified Customer

star star star star star

Shrikant Survase Katy, TX

It was great! From communication to execution.

3 years ago

Reply from American Home Shield

Hi Shrikant. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.

Aug. 16th, 2021

check_circle

Verified Customer

star star star star star

Vernon Law Crossville, TN

Quick, professional and no hassle. Highly recommend.

3 years ago

Reply from American Home Shield

Hi Vernon,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Aug. 16th, 2021

check_circle

Verified Customer

star star star star star

Baloy Vasquez Lebanon, TN

It has been good and the issues have been solved

3 years ago

Reply from American Home Shield

Hi Baloy,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 16th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Edwin Abreu Sanford, FL

A guy came out to check my ac didn' do anything but told me to put a cardboard box over a vent to get stronger ac in other parts rooms

3 years ago

Reply from American Home Shield

Hi Edwin,
Thank you for bringing this issue to our attention. I would be glad to speak with you to reach a resolution and get things resolved.

Aug. 17th, 2021

check_circle

Verified Customer

star star star star star

felice procaccio Colorado Springs, CO

always prompt when called on for repair.

3 years ago

Reply from American Home Shield

Hi Felice. Thank you for taking time to let us know how we are doing. We always do our best to provide prompt and efficient service for our members. We are so happy that we could do that for you. We look forward to working with you again.

Aug. 16th, 2021

check_circle

Verified Customer

star star star star star

Carol Ann Gregorio Glendale, AZ

Plumbing company sent out good and helpful

3 years ago

Reply from American Home Shield

Hi Carol & Gregorio,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 16th, 2021

check_circle

Verified Customer

star star star star star

Guillermo F Flores Upland, CA

Easy streamlined process for claims

3 years ago

Reply from American Home Shield

Hi Guillermo,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 16th, 2021

check_circle

Verified Customer

star star star star star

Darrell Thompson Rosedale, MD

Got the job done right and as fast as possible

3 years ago

Reply from American Home Shield

Hi Darrell,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 16th, 2021

check_circle

Verified Customer

star star star star star

Paula Williams Acworth, GA

Problem solved in timely and professional manner

3 years ago

Reply from American Home Shield

Good morning Paula,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Aug. 10th, 2021

check_circle

Verified Customer

star star star star star

Christa Garner Alabaster, AL

Quick and professional service! I had no issues.

3 years ago

Reply from American Home Shield

Hi Christa,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Aug. 10th, 2021

check_circle

Verified Customer

star star star star star

AdamGuo Sugar Land, TX

fast response, easily accessible online, simple

3 years ago

Reply from American Home Shield

Hi Adam,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Aug. 10th, 2021

check_circle

Verified Customer

star star star_border star_border star_border

JUNE STAMPLEY Fontana, CA

It’s hard to have a repair qualify for service. Then your monthly premium increase when you use it.

3 years ago

Reply from American Home Shield

Hello June. Thank you for expressing your concerns regarding your coverage. We are sorry to hear that you are not pleased with your warranty service. I would be happy to speak with you to further address this issue.

Aug. 10th, 2021

check_circle

Verified Customer

star star star star star

STEVEN DAVIS San Antonio, TX

CAME BACK AND FOLLOWED UP AS I HAD ASKED. ALL GOOD

3 years ago

Reply from American Home Shield

Hi Steven. Thank for taking time to let us know about your positive experience. It makes us very happy that you are pleased with the service your are receiving. Thank you for being a valued member of AHS.

Aug. 10th, 2021

check_circle

Verified Customer

star star star star star

Taneshia Balsewicz Laveen, AZ

I have had no issues fast entry/ response times

3 years ago

Reply from American Home Shield

Thank you, Taneshia. Thank you for letting us know how we are doing. We want you to know you can count on AHS. It makes us very happy to know that you have not had any issues and are pleased with the service provided. Thank you for choosing AHS.

Aug. 10th, 2021

check_circle

Verified Customer

star star star star star

Tony Gilbert Twentynine Palms, CA

Claims are easy to submit and approval is also timely.

3 years ago

Reply from American Home Shield

Hi Tony. Thank you for taking time to let us know about your experience. We strive to provide our member with prompt and reliable service. We are so glad that you chose AHS as yoru home warranty company.

Aug. 10th, 2021

check_circle

Verified Customer

star star star star star

V Litchfield Park, AZ

The process is extremely efficient, timely and smooth

3 years ago

Reply from American Home Shield

Hi V,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Aug. 10th, 2021

check_circle

Verified Customer

star star star star star

Windy Barton Vernal, UT

Used for an air conditioning issue. Easy to file a claim

3 years ago

Reply from American Home Shield

Hi Windy,
We appreciate your feedback and hope you continue to enjoy it!

Aug. 10th, 2021

check_circle

Verified Customer

star star star star star_border

Renee Garcia Manteca, CA

Made a call set the date and everything got handled thank you

3 years ago

Reply from American Home Shield

Hi Renee. It is always so great to hear when our members let us know about their positive experiences. We do our best to provide prompt and efficient service and we are really excited that we could do that for you. Thank you for trusting AHS.

Aug. 13th, 2021

check_circle

Verified Customer

star star star star star

Stutts Baton Rouge, LA

Excellent, promptness and professionalism.

3 years ago

Reply from American Home Shield

Hi Stutts,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 10th, 2021

check_circle

Verified Customer

star star star star star

Brian Newsome Marietta, GA

Quick response time on claims, quality technicians provided

3 years ago

Reply from American Home Shield

Hi Brian,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 10th, 2021

check_circle

Verified Customer

star star star star star

Brook N Mason Cadiz, KY

They listened and helped me with my repairs.

3 years ago

Reply from American Home Shield

Hi Brook,
Thank you for your feeback! We hope you continue to enjoy AHS and the service we provide!

Aug. 10th, 2021

check_circle

Verified Customer

star star star star star_border

Charles Langley Plano, TX

Always so quick to get a vendor/contractor out to check out the issues.

3 years ago

Reply from American Home Shield

Hi Charles. We do our best to provide our members with prompt and reliable service for all your repair needs. We thank you for trusting AHS to provide you with warranty coverage you can depend on.

Aug. 13th, 2021

check_circle

Verified Customer

star star star star star

James Coltrain Amityville, NY

Call for service. They were on Time. .

3 years ago

Reply from American Home Shield

Hi James,
I hope you continue to enjoy AHS and the service we provide!

Aug. 10th, 2021

check_circle

Verified Customer

star star star star star

Ashlyn Cramer Lewisville, TX

3 years ago

Reply from American Home Shield

Hi Ashlyn,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 10th, 2021

check_circle

Verified Customer

star star star star star_border

Erik Clayton Chesapeake, VA

Had a appliance issue and AHS was there to help get my issue resolved.

3 years ago

Reply from American Home Shield

Hi Erik,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 13th, 2021

check_circle

Verified Customer

star star star star star

Elgrie Hurd Jr Manteca, CA

They always follow up to make sure everything is OK

3 years ago

Reply from American Home Shield

Hi Elgrie,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 10th, 2021

American Home Shield Reviews