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Verified Customer

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Theodore R Williams Jr Saint Louis, MO

Very professional and not time consuming!

2 years ago

Reply from American Home Shield

Hi Theodore,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Sep. 28th, 2021

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Verified Customer

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Bob mcmahan Omaha, AR

Great fast service. Very knowledgeable people.

2 years ago

Reply from American Home Shield

Hi Bob,
We appreciate our feedback and hope you continue to enjoy American Home Shield and the service we provide each and every customer.

Sep. 29th, 2021

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Verified Customer

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Blanca L Chapa Houston, TX

Striaght to the point, and address my issue.

2 years ago

Reply from American Home Shield

Hi Blanca. Thank you for the positive service review. We do our best to provide our members with prompt and reliable service for all your repair needs. We thank you for trusting AHS.

Sep. 29th, 2021

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Verified Customer

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william roger lee

Chris was very professional and corrected the a/c leakage very quickly on the first try.

2 years ago Edited January 10, 2024

Reply from American Home Shield

Hi William. One of our main goals is to provide prompt and reliable service that our member can count on. Thank you for allowing AHS to take the hassle out of your home repair needs.

Sep. 29th, 2021

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Verified Customer

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Teena Mesquite, TX

Affordable, timely service, friendly customer service

2 years ago

Reply from American Home Shield

Hi Teena,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 29th, 2021

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Verified Customer

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Maria Cristina Blasquez Las Vegas, NV

Great technicians and service always just in time

2 years ago

Reply from American Home Shield

Hi Maria,
We appreciate our feedback and hope you continue to enjoy American Home Shield and the technicians we provide each and every customer.

Sep. 29th, 2021

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Verified Customer

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Shirley Wilson Lake Placid, FL

on time, very professional overall excellent!

2 years ago

Reply from American Home Shield

Hi Shirley,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Sep. 29th, 2021

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Verified Customer

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Gina Handy Atlanta, GA

very responsive and provide quality service providers.

2 years ago

Reply from American Home Shield

Hi Gina,
We appreciate our feedback and hope you continue to enjoy American Home Shield and the service we provide each and every customer.

Sep. 29th, 2021

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Verified Customer

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A RUIZ Bowie, MD

Timely, professional, knowledgeable and thorough.

2 years ago

Reply from American Home Shield

Hi A Ruiz. Thank you for letting us know about your positive experiences when reaching out to our company. We are so delighted to hear that you have been pleased with the service we offer. Thank you for choosing AHS.

Sep. 29th, 2021

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Verified Customer

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Tom Bridgers Fayetteville, NC

Great service. Pay your deductible, Job is complete.

2 years ago

Reply from American Home Shield

Hi Tom,
We appreciate our feedback and hope you continue to enjoy American Home Shield and the service we provide each and every customer.

Sep. 29th, 2021

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Verified Customer

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Roxanna Carlson Placerville, CA

Very professional and friendly always fast service

2 years ago

Reply from American Home Shield

Hi Roxanna,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Sep. 28th, 2021

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Verified Customer

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Sean Yelm, WA

Always easy to make appointments! Love the company

2 years ago

Reply from American Home Shield

Hi Sean,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 29th, 2021

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Verified Customer

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Susanklein Brandon, FL

Very good very responsive and professional

2 years ago

Reply from American Home Shield

Hi Susanklein,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 28th, 2021

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Verified Customer

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Quint Balkcom Bullard, TX

Your service was quick and handled professionally.

2 years ago

Reply from American Home Shield

Hi Quint,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Sep. 28th, 2021

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Verified Customer

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Denise Whittle Montgomery, AL

It took much to long for them to fix the leak problem. The first vender they sent cost me more money, time from work and stress!.

2 years ago

Reply from American Home Shield

Hi Denise. Thank you for your feedback regarding your plumbing service. I am sorry to hear the issue was not resolved to your satisfaction. I would be happy to speak with you further regarding this matter.

Sep. 30th, 2021

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Verified Customer

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Carrie Ridgecrest, CA

No issues getting our ac compressor replaced. Amazing!

2 years ago

Reply from American Home Shield

Hi Carrie,
We appreciate our feedback and hope you continue to enjoy American Home Shield and the service we provide each and every customer.

Sep. 29th, 2021

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Verified Customer

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Douglas Farmer Tulsa, OK

Very helpful and polite quick to help me out

2 years ago

Reply from American Home Shield

Hi Douglas,
We appreciate your feedback and hope you continue to enjoy American Home Shield!

Sep. 28th, 2021

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Verified Customer

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Olden and Joyce Jordan Austin, TX

Very professional and prompt. We were very pleased.

2 years ago

Reply from American Home Shield

Hi Olden & Joyce,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 28th, 2021

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Verified Customer

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Ron Blanchard Montrose Heights, VA

My experience was Seamless and accountable

2 years ago

Reply from American Home Shield

Hi Ron,
We appreciate your feedback and hope you continue to enjoy American Home Shield!

Sep. 28th, 2021

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Verified Customer

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Cheryl Marks Applegate, CA

Easy process, good coverage, decent value for the money

2 years ago

Reply from American Home Shield

Hi Cheryl,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 29th, 2021

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Verified Customer

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John Dal Poggetto San Juan Capistrano, CA

AHs is the most infuriating company I have ever worked with. Wait times have proved but information and timeliness continue to plague the company.

2 years ago

Reply from American Home Shield

Hi John. Thank you for your feedback about your service experience. I am sorry that you have not been pleased with the service you received. I would be happy to speak with you further regarding this matter.

Sep. 30th, 2021

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Verified Customer

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Bill Coles Hemet, CA

Reported problem, repair scheduled, problem found, solution immediate.

2 years ago

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Verified Customer

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Matt Morgan

You get every penny you spend on this service, back tenfold! They are amazingly quick and reacting in this situation, where you have a household appliance, go awry and getting somebody out to your house immediately to repair it.

2 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Matt,
We appreciate our feedback and hope you continue to enjoy American Home Shield and the service we provide each and every customer.

Sep. 29th, 2021

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Verified Customer

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Brenda Pratt Knoxville, TN

There contractor's are very professional and courteous

2 years ago

Reply from American Home Shield

Hi Brenda,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 29th, 2021

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Verified Customer

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Brenda Chamblee Middletown, DE

Always available when needed. Most things are covered.

2 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Brenda,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 29th, 2021

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Verified Customer

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Mary B Maloney Auburn, CA

Quick, efficient, friendly. They knew what they were doing.

2 years ago

Reply from American Home Shield

Hi Mary,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Sep. 29th, 2021

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Verified Customer

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Pat Sacramento, CA

I am thankful for reliable service and qualified repairmen.

3 years ago Edited January 10, 2024

Reply from American Home Shield

Hi pat,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Sep. 21st, 2021

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Verified Customer

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S nitto Collegeville, PA

I have had a broken appliance for over a month now four different service calls and it still is not fixed. This company is beyond frustrating!

3 years ago

Reply from American Home Shield

Hello. Thank you for providing feeback on your service experience. I am sorry to hear that your appliance still is not fixed. I would be happy to speak with you to assist with a resolution to this issue.

Sep. 21st, 2021

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Verified Customer

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Maiten Pooler, GA

It was easy to schedule a repair online.

3 years ago

Reply from American Home Shield

Hi Maiten,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 21st, 2021

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Verified Customer

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Evelyn Coley Sanford, FL

It was good no problem on time. Very professional and prompt service

3 years ago

Reply from American Home Shield

Hi Evelyn,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 21st, 2021

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Verified Customer

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EricRouse Covington, LA

Lately responses are very slow. I have an open service request and no response on cost or service.

3 years ago

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Verified Customer

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Terry Armstrong Reno, NV

On one issue where tech couldnt find a part, AHS asked to have their folks try to find thepart…but 2 mths later no communication on the part.

3 years ago

Reply from American Home Shield

Hi Terry. Thank you for letting us know about the delay in taking care of your service issue. I would be happy to speak with you to further address this matter.

Sep. 21st, 2021

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Verified Customer

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Karen Starr Akron, OH

Prompt and professional service by contractors.

3 years ago

Reply from American Home Shield

Hi Karen,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 21st, 2021

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Verified Customer

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Cheng Zhu North Wales, PA

Respond in time and get issue fixed by replaced breaker.

3 years ago

Reply from American Home Shield

Hi Cheng,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Sep. 21st, 2021

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Verified Customer

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Choonghee Lee Maryland Heights, MO

Responded quickly and solved our issue professionally

3 years ago

Reply from American Home Shield

Hi Choonghee,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 21st, 2021

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Verified Customer

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Evelyn Hyattsville, MD

Service was great, tech was very professional.

3 years ago

Reply from American Home Shield

Hi Evelyn,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 21st, 2021

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Verified Customer

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Dalton Hodges Southlake, TX

They have always responded quickly with their service not always with quality subcontractors.

3 years ago

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Verified Customer

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Al Holguin Chattaroy, WA

They have taken care of my claims every time

3 years ago

Reply from American Home Shield

Hi Al. Thank you for your feedback. We are very happy to hear that you have been happy with the service we offer. Please continue to let us know how we are doing. It helps us to provide you with an even better experience for your next repair need.

Sep. 21st, 2021

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Verified Customer

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Jeanette D Curtis Houston, TX

They schedule an appointment within 24 hours

3 years ago

Reply from American Home Shield

Hi Jeanette. It is always so great to hear when our members let us know about their positive experiences. We do our best to provide prompt and efficient service and we are really pleased that we could do that for you. Thank you for trusting AHS.

Sep. 21st, 2021

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Verified Customer

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destiny taylor Virginia Beach, VA

THEY WERE QUICK AND HELPFUL, THEY WERE THERE WHEN I NEEDED THEM

3 years ago

Reply from American Home Shield

Hi Destiny. I am so happy to hear that you received the help you needed. We love to take the hassle and worry out of unexpected home repairs. Thank you for choosing AHS to do so for you.

Sep. 23rd, 2021

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Verified Customer

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Timothy McKenna Aurora, CO

Very good experience. I had two claims with no issues.

3 years ago

Reply from American Home Shield

Hi Timothy. It is so wonderful that your repair need was taken care of with ease. We can't wait to provide you with excellent service for your next repair as well.

Sep. 21st, 2021

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Verified Customer

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Sharon Benson Sumter, SC

Whenever I call, repairs are done in a timely manner.

3 years ago

Reply from American Home Shield

Hi Sharon. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.

Sep. 21st, 2021

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Verified Customer

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Sharon Conner Brown Houston, TX

A rep came to my home in August. He said that my refrigerator would have to be replaced. Today is September 17 and nothing has been done.

3 years ago

Reply from American Home Shield

Hi Sharon. Thank you for your feeback regarding your recent service experience with your refrigerator. I am very sorry to hear that the issue has not been resolved. I would be happy to speak with you to further address this issue with you.

Sep. 21st, 2021

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Verified Customer

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Lisa J. Hotze Bradenton, FL

Always very helpful, sends out quality technicians

3 years ago

Reply from American Home Shield

Hi Lisa,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 21st, 2021

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Verified Customer

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Agustin Dovalina III

Good Service Coverage; professional; timeliness

3 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Agustin,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 21st, 2021

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Verified Customer

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Todd Sioux City, IA

Excellent! We have always got prompt effective service.

3 years ago

Reply from American Home Shield

Hi Todd,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Sep. 21st, 2021

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Verified Customer

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Mike Chadwick Sarasota, FL

My claim was easy to file and it was quickly resolved.

3 years ago

Reply from American Home Shield

Hi Mike,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 21st, 2021

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Verified Customer

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Cheri Abraham Virginia Beach, VA

Very timely and quick to take care of my problem

3 years ago

Reply from American Home Shield

Hi Cheri,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 21st, 2021

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Verified Customer

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Christina Jolly Sterling Heights, MI

Fast appointments great service accomodating

3 years ago

Reply from American Home Shield

Hi Christina,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Sep. 21st, 2021

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Verified Customer

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Connie Nesbitt Hephzibah, GA

Service was great, on time and informative

3 years ago

Reply from American Home Shield

Hi Connie,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 21st, 2021

American Home Shield Reviews