check_circle

Verified Customer

star star star star star

Steven Hathaway Kennewick, WA

They lined me up with a professional that did the job.

2 years ago

Reply from American Home Shield

Hi Steven. It is so wonderful to hear about your positive experience. We can't wait to provide you with a great experience with your next repair need as well. Thank you for choosing AHS.

Jan. 12th, 2022

check_circle

Verified Customer

star star star star star

Junius Moyler III Chesapeake, VA

Great response and timely repair from provider

2 years ago

Reply from American Home Shield

Hi Junius. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.

Jan. 12th, 2022

check_circle

Verified Customer

star star star star star

Susi Dayton, OH

They are always helpful, trying to resolve any issues!

2 years ago

Reply from American Home Shield

Hi Susi. We thank you for taking time to provide your feedback. We are very happy to hear that you are satisfied with your service experiences. We are always ready to assist you as our valued home warranty member.

Jan. 12th, 2022

check_circle

Verified Customer

star star star star star

David Machado Sacramento, CA

Always very fast response time to my requests

2 years ago

Reply from American Home Shield

Hi David,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 12th, 2022

check_circle

Verified Customer

star star star star star

David Finn Des Moines, IA

They fix whats broken in a prompt and professional manner

2 years ago

Reply from American Home Shield

Hi David,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 12th, 2022

check_circle

Verified Customer

star star star star star

Linda Evers Plano, TX

Outstanding service, prompt and very professional!

2 years ago

Reply from American Home Shield

Hi Linda,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 12th, 2022

check_circle

Verified Customer

star star star star star

Jessica Mathieson New Orleans, LA

Ease of use, response times, comprehensive policies

2 years ago

Reply from American Home Shield

Hi Jessica. Thank you for your feedback. We are so glad to know it has been easy for you to use the service. We hope you continue to find the value in having your AHS warranty coverage.

Jan. 12th, 2022

check_circle

Verified Customer

star star star star star

Janet K Cook Salt Lake City, UT

We've always gotten good service from the providers.

2 years ago

Reply from American Home Shield

Hi Janet. Thank you for letting us know you have been pleased with the service you received. We can't wait to provide you with your next great service experience.

Jan. 12th, 2022

check_circle

Verified Customer

star star star star star

Michele Duncan Chantilly, VA

Good coverage, quick turnaround on claims

2 years ago

Reply from American Home Shield

Hi Michele. Thank you for taking time to write a review. We want our members to know they can trust in the service we provide. We are very happy that you are finding the value in the coverage we offer.

Jan. 12th, 2022

check_circle

Verified Customer

star star star star star

Raul Flores San Antonio, TX

Coverage is good and repair request happens quickly

2 years ago

Reply from American Home Shield

Hi Raul. Thank you for the positive feedback. It is really great to hear how efficiently your repairs needs have been met. Please continue to let us know how we are doing. We look forward to working with you again.

Jan. 12th, 2022

check_circle

Verified Customer

star star star star star

April F McCallister Wichita, KS

They are fast to get someone oit when we have an issue.

2 years ago

Reply from American Home Shield

Hi April. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to know that has been your experience.

Jan. 5th, 2022

check_circle

Verified Customer

star star star star star

Patricia Bates Shawnee Mission, KS

They have been courteous and efficient; the vendors timely.

2 years ago

Reply from American Home Shield

Hi Patricia. Thank you for letting us know how we are doing. We always do our best to provide prompt and efficient service for our members. It is so wonderful to know that we have been able to do that for you. Thank you for trusting AHS.

Jan. 5th, 2022

check_circle

Verified Customer

star star star star star_border

Brian Babcock Columbia, TN

Usually good, a slight issue with a recurring issue from last service.

2 years ago

Reply from American Home Shield

Hi Brian,
Thank you for your feedback!

Jan. 19th, 2022

check_circle

Verified Customer

star star star star star

Jennifer Coram, NY

They have helped getting us good service techs

2 years ago

Reply from American Home Shield

Hi Jennifer. Thank you for taking time to let us know you have been pleased with the service techs. We want you to know you can count on AHS when you need us. We look forward to working with you again.

Jan. 5th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Gd Jacksonville, FL

Came out for the second time yesterday to fix microwave- still not working!!! Have to call today to come back for the 3rd time !!!

2 years ago

Reply from American Home Shield

Hi Gd,
I hate to hear about the delay in service that has been experienced to have your microwave repaired. I would be glad to speak with you to reach a resolution.

Jan. 6th, 2022

check_circle

Verified Customer

star star star star star

Cindy Baah Middletown, NY

Appreciate the quality customer service!

2 years ago

Reply from American Home Shield

Hi Cindy. We are so delighted to hear that you have been pleased with the service you are receiving. We know how important it is to our members to receive dependable service. Thank you for choosing AHS.

Jan. 5th, 2022

check_circle

Verified Customer

star star star star star

Kevin Greenville, NC

Very helpful, understanding, respond quickly.

2 years ago

Reply from American Home Shield

Hi Kevin. One of our main goals is to provide prompt and reliable service that our member can count on. Thank you for allowing AHS to take the hassle out of your home repair needs.

Jan. 5th, 2022

check_circle

Verified Customer

star star star star star

Nicanor Mendoza Sacramento, CA

Efficiency, fast, great service, friendly.

2 years ago

Reply from American Home Shield

Hi Nicanor. Thank you for the positive service review. We do our best to provide our members with prompt and reliable service for all your repair needs. We thank you for trusting AHS.

Jan. 5th, 2022

check_circle

Verified Customer

star star star star star

Rosie Weaver Chicago Heights, IL

They sent a technician right to fix the problem

2 years ago

Reply from American Home Shield

Hi Rosie,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide.

Jan. 6th, 2022

check_circle

Verified Customer

star star star star star

Michele-Marie Bear Veradale, WA

It was easy and my plumbing got fixed quickly.

2 years ago

Reply from American Home Shield

Hi Michele,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jan. 6th, 2022

check_circle

Verified Customer

star star star star star

Diane Holland Holly Springs, NC

Prompt service.. no problems.. resolved my problem

2 years ago

Reply from American Home Shield

Hi Diane,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 6th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Lyssa Pampa, TX

We were double charged and still waiting for the refund. Had to call 3 times, each time talked to someone who I can't understand. AHS is terrible!

2 years ago

Reply from American Home Shield

HI Lyssa. Thank you for your feedback. I am sorry to hear you were overcharged. I would be happy to speak with to address this issue further.

Jan. 6th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Michael Bluffton, SC

They charged me for 8 months on a home that I canceled. Then told me I was my fault because I did not catch the charges.

2 years ago

Reply from American Home Shield

Hi Michael. I am sorry to hear that you were charged when you warranty was canceled. I would be happy to speak with you to address this matter further.

Jan. 6th, 2022

check_circle

Verified Customer

star star star star star

PETE GARCIA San Antonio, TX

come out to house very quick and fixed my heater\ air

2 years ago

Reply from American Home Shield

Hi Pete,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 6th, 2022

check_circle

Verified Customer

star star star star star

Rosanne Rumstay Tuscaloosa, AL

Good experience. Problem solved in timely manner.

2 years ago

Reply from American Home Shield

Hi Rosanne,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 5th, 2022

check_circle

Verified Customer

star star star star star

Ruth Schmidt Fairborn, OH

They have always had quick response and easy to deal with

2 years ago

Reply from American Home Shield

Hi Ruth,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 5th, 2022

check_circle

Verified Customer

star star star star_border star_border

Faye Fort Worth, TX

They fix your small problems which we need but anything over a certain amount - it's on you to pay

2 years ago

Reply from American Home Shield

Hi Faye. Thank you for your feedback. We do value your opinion. We want our members to see the value in the coverage we offer. I would be happy to speak you to assist with any unresolved issue or discuss any coverage concerns.

Jan. 11th, 2022

check_circle

Verified Customer

star star star star_border star_border

Vanessa hall Philadelphia, PA

I have a current claim that has not been resolved since the beginning of this month

2 years ago

Reply from American Home Shield

Hi Vanessa,
I hate to hear about the delay in service that has been experienced to have the claim resolved. I would be glad to speak with you to assist with a resolution.

Jan. 11th, 2022

check_circle

Verified Customer

star star star star star

Adam Auburn, KY

Good company to use prevenative measures.

2 years ago

Reply from American Home Shield

Hi Adam. Thank you for letting us know about your experience with AHS. It is so great to hear that you have been happy with the service we provide. We hope you continue to find the value in your warranty coverage.

Dec. 31st, 2021

check_circle

Verified Customer

star star star star star

Edward simon New Iberia, LA

Ease of service. Service techs were easy to work with

2 years ago

Reply from American Home Shield

Hi Edward. Thank you for taking time to provide feedback on your service experience. It is great to hear that you were pleased with the technicians. We can't wait to provide you with great service again in the future.

Dec. 31st, 2021

check_circle

Verified Customer

star star star star star

Lana Thacker Jarrettsville, MD

So far they have honored our requests for service.

2 years ago

Reply from American Home Shield

Hi Lana. Thank you for taking time to write a review of your experience. We are happy to know that you have been pleased with the service and we look forward to working with you again and taking care of you next repair issue.

Dec. 31st, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Jeff Marysville, CA

People helping me dident speak good english.they dident fix my problem I had. They put me on hold for a hour and many other problems

2 years ago

Reply from American Home Shield

Hi Jeff. Thank you for taking time to let us know about your experience. I do hate to hear that you did not receive the help you needed. I would be happy to speak with you to address any unresolved issue.

Dec. 31st, 2021

check_circle

Verified Customer

star star star star star

Asmaa Khalil Watkinsville, GA

It's fast response and good service companies

2 years ago

Reply from American Home Shield

Hi Asmaa,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Dec. 30th, 2021

check_circle

Verified Customer

star star star star star_border

Ritwik Ray Apex, NC

Responsive. Services have been rendered to close the issues to my satisfaction

2 years ago

check_circle

Verified Customer

star star star star star

Sara schofield Spring, TX

Great service and always timely and efficient

2 years ago

Reply from American Home Shield

Hi Sara,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Dec. 30th, 2021

check_circle

Verified Customer

star star star star star

Ron Van Hagen Modesto, CA

Quickness of service, companies they send out,

2 years ago

Reply from American Home Shield

Hi Ron,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Dec. 30th, 2021

check_circle

Verified Customer

star star star star star

John Fernandez El Paso, TX

Nothing but professional and excellent service

2 years ago

Reply from American Home Shield

Hi John. Thank you letting us know that you were pleased with the service you received. It is our goal to provide you with this same level of service each time you need to use your warranty coverage. We look forward to working with you again.

Dec. 31st, 2021

check_circle

Verified Customer

star star star star star

Carmen East Wenatchee, WA

Prompt reliable service ! Easy to use ! Affordable!

2 years ago

Reply from American Home Shield

Hi Carmen,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 30th, 2021

check_circle

Verified Customer

star star star star star

Eugene Paschal Danville, CA

Prompt service, and good companies providing service.

2 years ago

Reply from American Home Shield

Hi Eugene,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 30th, 2021

check_circle

Verified Customer

star star star star star

James parker Eureka, CA

They help so much got heater going right before winter

2 years ago

Reply from American Home Shield

Hi James,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Dec. 30th, 2021

check_circle

Verified Customer

star star star star star

Stephen Bellport, NY

Very responsive to my situation in a timely manner

2 years ago

Reply from American Home Shield

Hi Stephen,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Dec. 29th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Hayde Gutierrez Brownsville, TX

Going to cancel not worth it anymore they put a band aid on repairs rather than replacing appliances that need to be replaced.

2 years ago

Reply from American Home Shield

Hi Hayde,
I hate to hear about your most recent experience to have the appliances repaired. I would be glad to speak with you to reach a resolution.

Dec. 31st, 2021

check_circle

Verified Customer

star star star star star_border

Lopez Rocklin, CA

AHS. covers our 2 homes andd has been prompt and attentive to our issues

2 years ago

Reply from American Home Shield

HiLopez,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 21st, 2021

check_circle

Verified Customer

star star star star star_border

Ellene Hunt Huddleston, VA

Always requires follow up calls from me before I receive service requested.

2 years ago

check_circle

Verified Customer

star star star star star_border

Salvador Miranda Antioch, CA

The agency response was good, but technician co-payment is hight.

2 years ago

check_circle

Verified Customer

star star star star star

Kathy J Hogan Bryant, AR

The technician was friendly and professional

2 years ago

Reply from American Home Shield

Hi Kathy,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with friendly and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 21st, 2021

check_circle

Verified Customer

star star star star_border star_border

MacLain Rigdon Daphne, AL

I have a work order for an attic fan that I paid $100 to find out they won't support.

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Leticia Bianchi Tarzana, CA

I had a problem with service done incorrectly. I'm still waiting to hear back. It's been over a month

2 years ago

Reply from American Home Shield

Hi Leticia, I hate to hear about your service experience. I would be glad to speak with you to reach a resolution.

Dec. 22nd, 2021

check_circle

Verified Customer

star star star star star

Gebhart Indianola, IA

Quick service,knowledgeable service repair person, pleasant

2 years ago

Reply from American Home Shield

Hi Gebhart,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Dec. 21st, 2021

check_circle

Verified Customer

star star star star star

freddie/Denise Gould Suffolk, VA

GOOD SERVICE,THE GUY WAS NICE,PROFESSIONAL

2 years ago

Reply from American Home Shield

Hi Freddie,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 21st, 2021

American Home Shield Reviews