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Verified Customer

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Aaron Campbell Las Vegas, NV

I've called about my refrigerator. I'm told they will email me. It never happens.

2 years ago

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Verified Customer

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John Koziarski Lansing, IL

Because I'm waiting on a job to be finished since July of 2021 and I keep getting the runaround.

2 years ago

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Verified Customer

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Allen Root Kissimmee, FL

Problems get resolved in a reasonable amount of time.

2 years ago

Reply from American Home Shield

Hi Allen. We do our best to provide our members with prompt and reliable service. We thank you for trusting AHS to provide you with warranty coverage you can depend on.

Mar. 3rd, 2022

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Verified Customer

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Bill Christiansen Kingsville, TX

A worn out dishwasher was replaced today without a hassle.

2 years ago

Reply from American Home Shield

Hi Bill. Thank you for letting us know about your positive experience. We are so delighted to hear that you have been pleased with the service we offer. Thank you for choosing AHS.

Mar. 3rd, 2022

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Verified Customer

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Clara A Lewis North Las Vegas, NV

Because your service person d ok great work.

2 years ago

Reply from American Home Shield

Hi Clara. We are so delighted to hear that you have been pleased with the service you are receiving. We know how important it is to our members to receive dependable service. We want you to know you can always count on AHS.

Mar. 3rd, 2022

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Verified Customer

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JOHN JASIK Alexandria, VA

Our appliances were repraired to our satisfaction.

2 years ago

Reply from American Home Shield

Hi John. Thank you for your feedback. We are very happy to know the issue was resolved to your satisfaction. We can't wait to take care of your next repair need as well.

Mar. 3rd, 2022

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Verified Customer

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Susan Carnegie Las Vegas, NV

Quick and good coverage. Had difficulty with one service provider.

2 years ago

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Verified Customer

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Benjamin Simpkins Largo, FL

We needed a repair recently and the process was very easy .

2 years ago

Reply from American Home Shield

Hi Benjamin. It is great to hear how well your repair experiences have been. We know how important it is to provide service our members can count on. Thank you for trusting AHS.

Mar. 4th, 2022

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Verified Customer

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Peter Spinelli Hampstead, NC

they are prompt to consider problems and rectify them

2 years ago

Reply from American Home Shield

Hi Peter,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 3rd, 2022

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Verified Customer

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Mark Newell Irvine, CA

fast response and good service professionals

2 years ago

Reply from American Home Shield

Hi Mark,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 3rd, 2022

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Verified Customer

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Pat Roberts Bakersfield, CA

Good response time and experienced people

2 years ago

Reply from American Home Shield

Hi Pat. We are delighted to hear that you have been pleased with the response time as well as the technicians. We want you to know you can always count on AHS as your home warranty company.

Mar. 4th, 2022

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Verified Customer

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Donna Payton Mesa, AZ

Everyone was very helpful and understanding

2 years ago

Reply from American Home Shield

Hi Donna. Thank you for letting us know about your experiences. We are so happy that you are finding the value in your home warranty coverage. We can't wait to take care of next home warranty repair.

Mar. 4th, 2022

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Verified Customer

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Dr. James Edward Freedle II Aubrey, TX

The service item was done well and very professional

2 years ago

Reply from American Home Shield

Hi James. Thank you for letting us know about your experiences with AHS. We strive to provide prompt and professional service for our members. We thank you for allowing us the opportunity to do that for you.

Mar. 4th, 2022

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Verified Customer

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Alfred Bennett Joplin, MO

Easy to work with, great customer service

2 years ago

Reply from American Home Shield

Hi Alfred. Thank you so much for letting us know about your positive service experience. We are so glad to hear how well it went. We want you to always know you can count on AHS as your home warranty company.

Mar. 4th, 2022

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Verified Customer

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B. Thomas Stafford, TX

I can count on them being responsible to the customer.

2 years ago

Reply from American Home Shield

Hi B. It is our goal to provide reliable service that our member can count on. Thank you for allowing AHS to take the hassle out of your home repair needs.

Mar. 4th, 2022

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Verified Customer

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Kendra Rolle Montgomery, AL

The contractors always come in timely manner

2 years ago

Reply from American Home Shield

Hi Kendra,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Mar. 3rd, 2022

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Verified Customer

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Sandy Moore Shelton Pittsboro, IN

They are amazing. They take care of everything.

2 years ago

Reply from American Home Shield

Hi Sandy,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Mar. 3rd, 2022

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Verified Customer

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Cynthia S. Rankin Laurel, MD

they responded quickly to repair my dishwasher.

2 years ago

Reply from American Home Shield

Hi Cynthia,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 3rd, 2022

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Verified Customer

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Linda Butler, PA

THEY STAND BEHIND AGREEMENTS AND SERVICES.

2 years ago

Reply from American Home Shield

Hi Linda. We are so glad to hear about your positive experience. We know how important it is to have your coverage explained and trust in the service we provide. Thank you for choosing American Home Shield.

Mar. 4th, 2022

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Verified Customer

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Terri Weaver Charleston, SC

Excellent professional knowledgeable friendly

2 years ago

Reply from American Home Shield

Hi Terri,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Mar. 3rd, 2022

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Verified Customer

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Sheena Detroit, MI

My appointment was scheduled within 24 hours of my call

2 years ago

Reply from American Home Shield

Hi Sheena,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 4th, 2022

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Verified Customer

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Greg Irvine, CA

The contractors spend more time speaking to their Home Office about ways the repairs do not quality for work then they do evaluating the issues

2 years ago

Reply from American Home Shield

Hi Greg,
Thank you for bringing the service experience to our attention. I would be glad to speak with you to assist with a resolution to the claim.

Mar. 4th, 2022

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Verified Customer

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Mary Browne Louisville, KY

Always get immediate assistance. I appreciate that.

2 years ago

Reply from American Home Shield

Hi Mary,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 4th, 2022

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Verified Customer

star star star star star

Dianne Lacoste Peebles, OH

Each occurrence has been prompt and knowledgeable.

2 years ago

Reply from American Home Shield

Hi Dianne,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 4th, 2022

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Verified Customer

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Alex Perez Henderson, NV

Quality customer service every single time!

2 years ago

Reply from American Home Shield

Hi Alex,
We appreciate your feedback and hope you continue to enjoy AHS and the service we provide!

Mar. 4th, 2022

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Verified Customer

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Richard P Cline League City, TX

Always send the best people to make repairs..

2 years ago

Reply from American Home Shield

Hi Richard,
We appreciate your feedback and hope you continue to enjoy AHS and the service we provide!

Mar. 4th, 2022

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Verified Customer

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Evelyn M Durham Florissant, MO

There are courteous people and great service.

2 years ago

Reply from American Home Shield

Hi Evelyn,
We appreciate your feedback and hope you continue to enjoy AHS and the service we provide!

Mar. 4th, 2022

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Verified Customer

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Nic Tulsa, OK

Great so far. Timely and fix the issues.

2 years ago

Reply from American Home Shield

Hi Nic,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Mar. 3rd, 2022

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Verified Customer

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Shagun Trivedi Beaverton, OR

The service was scheduled quickly. Technician was friendly and professional

2 years ago

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Verified Customer

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George Smith Shelbyville, TN

It very professional and care to the client

2 years ago

Reply from American Home Shield

Hi George,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 23rd, 2022

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Verified Customer

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Matt Tampa, FL

Super easy and fast. Worth the investment.

2 years ago

Reply from American Home Shield

Hi Matt,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 23rd, 2022

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Verified Customer

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Ronald G. Pearson Jacksonville, NC

Ease of service arrangements and response time.

2 years ago

Reply from American Home Shield

Hi Ronald,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 23rd, 2022

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Verified Customer

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Iksonn Robillard Port Charlotte, FL

Always takes care the problems on the first phone call.

2 years ago

Reply from American Home Shield

Hi Iksonn,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 23rd, 2022

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Verified Customer

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Jack Berger Spokane, WA

2 years ago

Reply from American Home Shield

Hi Jack,
We appreciate your feedback!

Feb. 23rd, 2022

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Verified Customer

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Victor Aquilla Philadelphia, PA

Quick, quality, professional service every time

2 years ago

Reply from American Home Shield

Hi Victor. Thank you for taking time to let us know how we are doing. We always do our best to provide prompt and efficient service for our members. It is so wonderful to know how pleased you have been with the service we provide.

Feb. 24th, 2022

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Verified Customer

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Margaret Biviano Melbourne, FL

When I needed a repair it was taken care of immediate

2 years ago

Reply from American Home Shield

Hi Margaret. It is always so great to hear when our members let us know about their positive experiences. We do our best to provide prompt and efficient service and we are really pleased that we could do that for you. Thank you for trusting AHS.

Feb. 24th, 2022

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Verified Customer

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Zeke Jenkins Edmond, OK

AHS experience was good. Great attention, representative was eager to help.

2 years ago

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Verified Customer

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Amber Sparks, NV

Claim was taken care of quickly with no issues.

2 years ago

Reply from American Home Shield

Hi Amber,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 23rd, 2022

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Verified Customer

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Belinda Moore Nacogdoches, TX

I enjoy this service but sometime the turn around can take longer.

2 years ago

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Verified Customer

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mario padilla San Jose, CA

Very helpful with customer service also technicians

2 years ago

Reply from American Home Shield

Hi Mario,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 23rd, 2022

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Verified Customer

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David w Thompson Collierville, TN

They have done a good job of getting repairs done

2 years ago

Reply from American Home Shield

Hi David. It is so wonderful to hear about your experience. We can't wait to provide you a great experience with your next repair need as well. Thank you for choosing AHS.

Feb. 23rd, 2022

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Verified Customer

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Joyce A Carr Chesapeake, VA

The technicians are polite and professional.

2 years ago

Reply from American Home Shield

Hi Joyce. Thank you for taking time to write a review. We love to hear that the you have been pleased with the technicians sent out for service. We look forward to providing you with this same level of service again in the future.

Feb. 23rd, 2022

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Verified Customer

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Gerald Losievsky Mount Prospect, IL

Fast reliable service. Claim was handled quickly.

2 years ago

Reply from American Home Shield

Hi Gerald,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 23rd, 2022

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Verified Customer

star star star star star

Marie LaLanne Lorton, VA

This day they are very prompt when you call

2 years ago

Reply from American Home Shield

Hi Marie,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 23rd, 2022

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Verified Customer

star star star star star

Stevie A. Harper Morrisville, NC

Professional company with professional employees.

2 years ago

Reply from American Home Shield

HI Stevie. Thank you for letting us know about your experiences with AHS. We strive to provide prompt and professional service for our members. We thank you for allowing us the opportunity to do that for you.

Feb. 23rd, 2022

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Verified Customer

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Ida Irving, TX

very responsive, timely and professional

2 years ago

Reply from American Home Shield

Hi Ida,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Feb. 17th, 2022

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Verified Customer

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James Di Prospero Clermont, FL

Don't like talking to non US locations, hard to understand people from Aisa, Phillipines.

2 years ago

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Verified Customer

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Nicole Peters Bowie, MD

Refrigerator still not fix contractor cancel without calling me it's been 8 months

2 years ago

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Verified Customer

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Neal Novotny San Mateo, CA

Mostly good service and polite, professional representatives.

2 years ago

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Verified Customer

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Mary Lou Swenning Kingsburg, CA

Good people. Knew right away what the problem was.

2 years ago

Reply from American Home Shield

Hi Mary Lou. Thank you for the positive service review. We do our best to provide our members with prompt and reliable service. We thank you for trusting AHS.

Feb. 16th, 2022

American Home Shield Reviews