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Verified Customer

star star star star star

Emily Curtis Manitowoc, WI

I think the process has been streamlined!

2 years ago

Reply from American Home Shield

Hi Emily. Thank you for your positive feedback. We value and welcome your opinion. Please continue to let us know how we are doing. We look forward to providing you with your next great repair experience.

Mar. 16th, 2022

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Verified Customer

star star star star star

Tony Vassallo Canton, MI

You were helpful and help me with my claims

2 years ago

Reply from American Home Shield

Hi Tony. We are so excited to hear that you are pleased with the service we provide. We look forward to providing you with great service experience for all your home warranty repair needs. Thank you for choosing AHS.

Mar. 16th, 2022

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Verified Customer

star star star star star

Synovia Biss Fayetteville, NC

Excellent customer service and great turnaround time

2 years ago

Reply from American Home Shield

Hi Synovia,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 16th, 2022

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Verified Customer

star star star star star

Julie Sara Glantz San Francisco, CA

Courteous, committed to helping solve my problems.

2 years ago

Reply from American Home Shield

Hi Julie. Thank you for taking time to write a review. It's really good to know your issues were taken care of so effectively. We hope you continue to use and enjoy your home warranty coverage. Please continue to let us know how we are doing.

Mar. 16th, 2022

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Verified Customer

star star star star star

Rudy Sichewski Mesa, AZ

Happy with the speed and service I have received.

2 years ago

Reply from American Home Shield

Hi Rudy. It is great to hear how well your repair experiences have been. We know how important it is to provide our members with prompt and reliable service. Thank you for trusting AHS.

Mar. 16th, 2022

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Verified Customer

star star star star star_border

Mihir Hanumante Zachary, LA

The service was very prompt & problems were resolved very professionally.

2 years ago

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Verified Customer

star star star star star

Heide Amarillo, TX

Service was quick and efficient with quality information

2 years ago

Reply from American Home Shield

Hi Heide,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 16th, 2022

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Verified Customer

star star star star star

Peggy Chatman Nashville, TN

Friendly, professional and got the job done.

2 years ago

Reply from American Home Shield

Hi Peggy. Thank you so much for letting us know how much you enjoyed your service experience. We continually strive to provide our member with service they can rely on. We are so happy to know how pleased you are with AHS.

Mar. 21st, 2022

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Verified Customer

star star star star star

Vicente Duran Pelham, AL

They anwser right away when we need them.

2 years ago

Reply from American Home Shield

Hi Vicente,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 16th, 2022

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Verified Customer

star star star star star

Yolanda Cordero Peachtree City, GA

Fast service and easy to schedule a service

2 years ago

Reply from American Home Shield

Hi Yolanda. Thank you for taking time to let us know you are happy with the service we provide. We love taking the hassle and worry out of your home repair needs. We look forward to providing you with excellent service again in the future.

Mar. 21st, 2022

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Verified Customer

star star star star star

Daniel Stowell Colorado Springs, CO

Outstanding company that puts the customer first

2 years ago

Reply from American Home Shield

Hi Daniel. We thank you for taking time to provide your feedback. We are very happy to hear that you are satisfied with your service experiences, and we look forward to providing you with a exceptional service again in the future.

Mar. 17th, 2022

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Verified Customer

star star star star star_border

Shanda Misse Hampton, VA

Quick response! Great work. No hassle. Best investment i ever made.

2 years ago

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Verified Customer

star star star star star

Willam Gulbrandsen Helen, GA

Excellent service on replacement equipment.

2 years ago

Reply from American Home Shield

Hi William,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 16th, 2022

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Verified Customer

star star star star star

Elizabeth Wood Russellville, AR

They work diligently and quickly to get the best job done

2 years ago

Reply from American Home Shield

Hi Elizabeth,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 16th, 2022

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Verified Customer

star star_border star_border star_border star_border

Jennifer Spring, TX

I had a technician come out and look at my AC a week ago. Still not working and no one has scheduled a follow up appointment

2 years ago

Reply from American Home Shield

Hi Jennifer. Thank you for taking time to let us know you are still having problems with your air conditioning. I would be happy to speak with you to address this issue further.

Mar. 10th, 2022

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Verified Customer

star star star star_border star_border

Douglas Lamont Newton Howell, NJ

Communication, weak website. Some of the vendors take too long to reach out and make an appointment

2 years ago

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Verified Customer

star star star star star

Angie Hagler Norfolk, VA

Fast response and nice and knowledgeable technicians

2 years ago

Reply from American Home Shield

Hi Angie. Thank you for taking time to let us know you were pleased with the response time and the technicians. It is our goal to provide you with service you can rely one. Thank you for trusting AHS.

Mar. 10th, 2022

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Verified Customer

star star star star star

Kim arpey Atlanta, GA

They have been very helpful and urgent when issues arise.

2 years ago

Reply from American Home Shield

Hi Kim. Thank you for taking time to write a review. We understand how important it is to provide our members with prompt and dependable service. We are so glad to know this has been your experience. Thank you for choosing AHS.

Mar. 16th, 2022

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Verified Customer

star star star star star

Michael Hassan Fishers, IN

The fast response I get when I call for service.

2 years ago

Reply from American Home Shield

Hi Michael,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 14th, 2022

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Verified Customer

star star star star star

Reenita McRae Tucson, AZ

Superb customer service. Fast turnaround and dispatch.

2 years ago

Reply from American Home Shield

Hi Reenita,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 14th, 2022

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Verified Customer

star star star star star

Robert Wells Champaign, IL

The team was very professional, efficient and punctual.

2 years ago

Reply from American Home Shield

Hi Robert,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 14th, 2022

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Verified Customer

star star star star star

Robin E Dawson Palmdale, CA

They were very nice and quickly fixed my issue

2 years ago

Reply from American Home Shield

Hi Robin,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 14th, 2022

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Verified Customer

star star star star star

Paul Maurer Niles, IL

They work well with you and they listen and help out.

2 years ago

Reply from American Home Shield

Hi Paul. Thank you so much for taking time to let us know how pleased you have been with the service you have received. It is our goal to provide you with this same level of service each time you reach out to us. Thank you for being our valued home warranty member.

Mar. 16th, 2022

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Verified Customer

star star star star star

Khuu Daisy Knoxville, TN

They took care of the problem and got someone here quickly!

2 years ago

Reply from American Home Shield

Hi Khuu,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 14th, 2022

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Verified Customer

star star star star star

Frances Davis Venice, FL

They responded quickly and sent a great technician.

2 years ago

Reply from American Home Shield

Hi Frances,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 14th, 2022

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Verified Customer

star star star star star

Chatte Mitchell Tracy, CA

Quick response to my request. Job done in timely manner

2 years ago

Reply from American Home Shield

Hi Chatte,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 14th, 2022

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Verified Customer

star star star star star

WANDA EDWARDS Dublin, CA

I made my claim and they sent someone right out

2 years ago

Reply from American Home Shield

Hi Wanda. It is our goal to provide prompt and reliable service that our member can count on. Thank you for allowing AHS to take the hassle out of your home repair needs.

Mar. 12th, 2022

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Verified Customer

star star star_border star_border star_border

Mike Kessler Chicago, IL

I have called several times to get an issue fix and no one can help me. I keep getting the run around

2 years ago

Reply from American Home Shield

Hi Mike, I hate to hear about the work order that was unsatisfactory through American Home Shield. I would be glad to speak with you to assist with a resolution.

Mar. 10th, 2022

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Verified Customer

star star star star star_border

Larry W Chu Concord, CA

I pressed on a communication about a claim. It was resolved. Immediately.

2 years ago

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Verified Customer

star star star star star

Ellen-Marie Knehans Stafford, VA

Very professional and prompt to provide good service

2 years ago

Reply from American Home Shield

Hi Ellen. Thank you so much for the 5 star review. Is is really wonderful to know that you are happy with your service from AHS. We can't wait to provide you with this same level great service the next time you need to use your warranty coverage.

Mar. 12th, 2022

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Verified Customer

star star star star star

Pagie Gross Louisville, KY

quick response, polite service, good service

2 years ago

Reply from American Home Shield

Hi Paige. Thank you for taking time to let us know how pleased you have been with the service you are receiving. Please continue to let us know how we are doing. We look forward to providing your with exceptional service again.

Mar. 12th, 2022

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Verified Customer

star star star star star

K. Goodwin Ridgecrest, CA

My service was taken care of in less than 24 hours

2 years ago

Reply from American Home Shield

Hi K. Thank you for the positive review. We know how valuable your time is and is really great to know the problem was resolved so quickly and to your satisfaction. Thank you for being a valued member of AHS.

Mar. 12th, 2022

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Verified Customer

star star star star_border star_border

Sharon Hollins Upper Marlboro, MD

Good experience with ac and refrigerated repair. Terrible experience with hot water heater repair

2 years ago

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Verified Customer

star star star star star

Cheri Wanier Cypress, TX

Very easy to contact and easy claims process.

2 years ago

Reply from American Home Shield

Hi Cheri. It is so wonderful that your repair need was taken care of with ease. We can't wait to provide you with excellent service for your next repair need as well.

Mar. 11th, 2022

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Verified Customer

star star star star star

Bridget Thrasher Washington, DC

Reliable service and competent providers.

2 years ago

Reply from American Home Shield

Hi Bridget. We do our best to provide our members with prompt and reliable service. We thank you for trusting AHS to provide you with warranty coverage you can depend on.

Mar. 11th, 2022

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Verified Customer

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Mary Richardson Ackerman, MS

Because they charged me for really nothing just told me what I already knew and charged me 100 to do it

2 years ago

Reply from American Home Shield

Hi Mary, I hate to hear about the work order that was unsatisfactory through American Home Shield. I would be glad to speak with you to assist with a resolution.

Mar. 10th, 2022

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Verified Customer

star star star star star

Teri Carringer Wilmington, NC

Whenever I request, they response quickly and properly.

2 years ago

Reply from American Home Shield

Hi Teri. We do our best to provide our members with prompt and reliable service for all your repair needs. We thank you for trusting AHS to provide you with warranty coverage you can depend on.

Mar. 11th, 2022

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Verified Customer

star star star star star

Lakeicha Marshall Independence, KS

They got my appliances taken care of quickly.

2 years ago

Reply from American Home Shield

Hi Lakeicha. Thank you for letting us know about your experiences with AHS. We strive to provide prompt and dependable service for our members. We thank you for allowing us the opportunity to do that for you.

Mar. 11th, 2022

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Verified Customer

star star star star star

Ms. Stanley Stone Mountain, GA

Refrigerator repaired three weaks ago, on problum's

2 years ago

Reply from American Home Shield

Hi Ms. Stanley. We appreciate your time in reviewing your experience with AHS. We want our members to know they can trust in the coverage we provide. We look forward to taking care of your next repair need as well.

Mar. 11th, 2022

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Verified Customer

star star star star star_border

Tony Wojciechowski New Bern, NC

I have never had an issue with getting any of my service requests covered

2 years ago

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Verified Customer

star star star star star

Evelyn Contreras Hamilton, OH

prompt service. issue resolved. good followup

2 years ago

Reply from American Home Shield

Hi Evelyn. It is wonderful to hear that your problem was resolved to your satisfaction. We are here to take the hassle and worry out of home repairs and we are so happy that you are allowing AHS to do that for you.

Mar. 11th, 2022

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Verified Customer

star star star star star

gary dudley Peoria, AZ

Very timely and professional service reps

2 years ago

Reply from American Home Shield

Hi Gary. Thank you for letting us know about your experiences with AHS. We strive to provide prompt and professional service for our members. We thank you for allowing us the opportunity to do that for you.

Mar. 11th, 2022

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Verified Customer

star star star star star

Jason Williams Saint Paul, MN

Response time quality of work employees cost effective

2 years ago

Reply from American Home Shield

Hi Jason. It is great to hear how well your repair experiences have been. We know how important it is to provide service our members can count on. Thank you for trusting AHS.

Mar. 10th, 2022

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Verified Customer

star star star star_border star_border

Paul Somers San Antonio, TX

I've been owed a refund of $75 for over a month. I've called several times and still no resolution.

2 years ago

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Verified Customer

star star star star star

Chris Frederick Glendale, AZ

Immediate response, courtesy and concern for my issues!

2 years ago

Reply from American Home Shield

Hi Chris,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 14th, 2022

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Verified Customer

star star star star star

Percy G Butler Niceville, FL

Very fast service and an extremely competent technician.

2 years ago

Reply from American Home Shield

Hi Percy,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 14th, 2022

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Verified Customer

star star star star star_border

Jeannine Tuttle Owasso, OK

Most contractors respond to Service Request in a timely manner.

2 years ago

Reply from American Home Shield

Hi Jeannine, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Nov. 28th, 2022

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Verified Customer

star star star star star

Laura Beghein Gilroy, CA

Highly professional and have excellent contactors

2 years ago

Reply from American Home Shield

Hi Laura. Thank you for the positive review. We want you to know you can count on AHs when you need us. Please continue to let us know how we are doing.

Mar. 16th, 2022

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Verified Customer

star star star star star

Sara Baker Morgantown, WV

They are very responsive and solve issues well

2 years ago

Reply from American Home Shield

Hi Sara. Thank you for taking time to let us know about your experience with AHS. We understand how important it is to provide you with service you can count on. We look forward to providing you with exceptional service again.

Mar. 16th, 2022

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Verified Customer

star star star star star

Vicky Noland Rochester, NY

positive response professional and timely

2 years ago

Reply from American Home Shield

Hi Vicky, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 14th, 2022

American Home Shield Reviews