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Verified Customer

star star star star star

Kathy Ooltewah, TN

On time. Took care of problem. Professional

1 year ago

Reply from American Home Shield

Dear Kathy, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Sep. 13th, 2023

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Verified Customer

star star star star star

Rogers Live Oak, FL

I have never been turned down fore a claim

1 year ago

Reply from American Home Shield

Rogers, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Sep. 13th, 2023

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Verified Customer

star star star star star

Meghan Powell Virginia Beach, VA

Good customer service, prompt, fixed issue.

1 year ago

Reply from American Home Shield

Meghan, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Sep. 13th, 2023

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Verified Customer

star star star star star

Deann Abbott Plano, TX

Customer service and standing behind their word.

1 year ago

Reply from American Home Shield

Dear Deann, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Sep. 13th, 2023

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Verified Customer

star star star star star

Don Coburn Sioux Falls, SD

I have no negative issues only praise very professional

1 year ago

Reply from American Home Shield

Don, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Sep. 6th, 2023

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Verified Customer

star star star star star

Marjorie Palmdale, CA

I like the fact that they're trust worthy and professional.

1 year ago

Reply from American Home Shield

Marjorie, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Sep. 6th, 2023

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Verified Customer

star star star star star

Kim Pankey-Clark

Technician was great and solved the issue immediately

1 year ago

Reply from American Home Shield

Kim, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Sep. 6th, 2023

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Verified Customer

star star star star star

Ana M Omar Davis Aurora, CO

My service was great 👍🏻and fast. Thank you 🙏🏻

1 year ago

Reply from American Home Shield

Dear Ana, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Sep. 6th, 2023

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Verified Customer

star star star star star

OliveEggerChick Beasley Fairhope, AL

Easy to work with and send quality service ppwople

1 year ago

Reply from American Home Shield

Dear Olive, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Sep. 5th, 2023

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Verified Customer

star star star star star

William Las Cruces, NM

The value and service provided is excellent

1 year ago

Reply from American Home Shield

Dear William, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Sep. 5th, 2023

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Verified Customer

star star star star star

Joyce Edmonds Colorado Springs, CO

Great Customer service ! I'm very pleased.

1 year ago

Reply from American Home Shield

Dear Joyce, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Sep. 5th, 2023

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Verified Customer

star star_border star_border star_border star_border

Cheryl Camdenton, MO

We have been without AC for over 10 days. Poor service and communication on your part. You have not called me back when you said you would!

1 year ago

Reply from American Home Shield

Dear Cheryl, Thanks for bringing this issue to our attention. Please know that I'd like to look into this further. Send your contact info to bestco@ahs.com and I'll be back in touch with you soon.

Sep. 5th, 2023

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Verified Customer

star star star star star

Calvin Ellenwood, GA

Respect and on time and respond time was great.

1 year ago

Reply from American Home Shield

Calvin, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Sep. 5th, 2023

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Verified Customer

star star star star star

Jeffrey Plano, TX

Coverage of repairs help surprise expenses

1 year ago Edited January 10, 2024

Reply from American Home Shield

Jeffrey, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Sep. 5th, 2023

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Verified Customer

star star star star star_border

William Gurley, AL

Always friendly on the phone and help desk seems knowledgeable

1 year ago

Reply from American Home Shield

William, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Sep. 5th, 2023

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Verified Customer

star star star star star

Sherran Nutson Atlanta, GA

1 year ago

Reply from American Home Shield

Dear Sherran, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Jul. 17th, 2023

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Verified Customer

star star star star star

Jane Yuma, AZ

Do what they said they would, efficiently

1 year ago

Reply from American Home Shield

Dear Jane, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Jul. 19th, 2023

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Verified Customer

star star_border star_border star_border star_border

TGBG llc Queens, NY

Home sheild sends below average people to fix ur home problems. They never fix it just put bandage on problem. Would not recommend to my enemy

1 year ago

Reply from American Home Shield

Dear TGBG, I'd like to thank you for bringing this to our attention. I apologize for the difficulties you've been experiencing and would like to discuss this more. Feel free to contact me at bestco@ahs.com. Sincerely, Kim

Jul. 19th, 2023

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Verified Customer

star star star star star

Daniel Moskowitz Parkville, MD

Great, response time and great work. I was very impressed.

1 year ago

Reply from American Home Shield

Daniel, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jul. 19th, 2023

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Verified Customer

star star star star star

Karen Palo Alto, CA

I like the convenience of applying for assistance on line.

1 year ago

Reply from American Home Shield

Karen, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jul. 19th, 2023

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Verified Customer

star star star star star

Victor Naperville, IL

AHS provides prompt and high quality service.

1 year ago

Reply from American Home Shield

Victor, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jul. 19th, 2023

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Verified Customer

star star star star star

Riad Dayton, OH

Excellent service . Company assigned did a great job

1 year ago

Reply from American Home Shield

Riad, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jul. 19th, 2023

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Verified Customer

star star star star star

Daisy Houston, TX

Excellent service,Professional,and fast quick responses

1 year ago

Reply from American Home Shield

Dear Daisy, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Jul. 20th, 2023

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Verified Customer

star star star star star

Prince Richmond, TX

Professional and good customer centric service

1 year ago

Reply from American Home Shield

Dear Prince, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Jul. 20th, 2023

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Verified Customer

star star star star star

Priscilla Lynch

Love the ease of placing Service Request.

1 year ago

Reply from American Home Shield

Dear Priscilla, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Jul. 20th, 2023

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Verified Customer

star star star star star_border

Dionne Hampton, GA

I have peace of mind with reputable people coming to my home.

1 year ago

Reply from American Home Shield

Dionne, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Jul. 19th, 2023

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Verified Customer

star star star star star_border

Dan Pesante Columbus, OH

I was very happy that the guy was able to locate the issue quickly.

1 year ago

Reply from American Home Shield

Dan, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah

Jul. 18th, 2023

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Verified Customer

star star star star star

Mark Longenecker Nixa, MO

They have always been very helpful and saved us money.

1 year ago

Reply from American Home Shield

Mark, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jul. 19th, 2023

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Verified Customer

star star star star star

Grace Ferrer Homestead, FL

The promptness in which my issue was resolved.

1 year ago

Reply from American Home Shield

Dear Grace, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Jul. 19th, 2023

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Verified Customer

star star star star star

William Dallas, TX

They responded quickly and repair was resolved.

1 year ago

Reply from American Home Shield

Dear William, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Jul. 18th, 2023

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Verified Customer

star star star star_border star_border

Beryl Baltimore, MD

Was not pleased with the quality of the work and they did nothing to get me better results.

1 year ago

Reply from American Home Shield

Dear Beryl, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Jul. 17th, 2023

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Verified Customer

star star star star star

John Thomas New Port Richey, FL

On time , professional service!!every time

1 year ago Edited January 10, 2024

Reply from American Home Shield

Dear John, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Jul. 17th, 2023

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Verified Customer

star star star star star

Sam Sasser Flower Mound, TX

Excellent service top-notch customer service

1 year ago

Reply from American Home Shield

Dear Sam, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Jul. 17th, 2023

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Verified Customer

star star star star star

David Dunlap GA

The timeliness of resolving my issues related to my home

1 year ago

Reply from American Home Shield

David, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Jul. 17th, 2023

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Verified Customer

star star star star star

Denise Ontario, CA

good service and friendly people. Helpful

1 year ago

Reply from American Home Shield

Dear Denise, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Jul. 17th, 2023

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Verified Customer

star star star star star_border

Harshad Shah

Good service. It took two visits by the contractor to finish the job.

1 year ago

Reply from American Home Shield

Harshad, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jul. 13th, 2023

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Verified Customer

star star_border star_border star_border star_border

Carl Jacksonville, NC

Absolutely terrible!!! The service is bad the customer service is bad. My experience with this company thus far is worse by the day.

1 year ago

Reply from American Home Shield

Carl, Your review is concerning to me, and I'd like to know more about it. Please contact me a bestco@ahs.com so I can investigate this further.

Jul. 13th, 2023

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Verified Customer

star star star star star

Callie Coutris Dallas, TX

Coverage and problem resolution is excellent!

1 year ago

Reply from American Home Shield

Callie, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jul. 13th, 2023

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Verified Customer

star star star star star_border

Born Buckeye Boston, MA

It would be nice if they would cover a/c duct work along with the a/c unit.

1 year ago

Reply from American Home Shield

Hi, Thank you for your feedback on your American Home Shield experience!

Jul. 13th, 2023

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Verified Customer

star star star star_border star_border

Michael Woods Killeen, TX

I seem to be given the worse contractors that can be found? I don't understand why!!

1 year ago

Reply from American Home Shield

Michel, I'd like to thank you for bringing this to our attention. I apologize for the difficulties you've been experiencing and would like to discuss this more. Feel free to contact me at bestco@ahs.com. Sincerely, Mariah

Jul. 13th, 2023

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Verified Customer

star star star star star

Robert C Boyd Phoenix, AZ

Immediate response no issues!! Highly Recommend

1 year ago

Reply from American Home Shield

Robert, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jul. 13th, 2023

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Verified Customer

star star star star star

Maureen Kelly Kalamazoo, MI

Professional and timely plumbing service. Thank you!

1 year ago

Reply from American Home Shield

Dear Maureen, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jul. 13th, 2023

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Verified Customer

star star star star star

Rachel Castle Hayne, NC

Solved problem with good communication thank you

1 year ago

Reply from American Home Shield

Rachel, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Jul. 13th, 2023

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Verified Customer

star star star star star

Jonathan

Requesting for service was easy, fast service and puntual.

1 year ago

Reply from American Home Shield

Jonathan, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah

Jul. 13th, 2023

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Verified Customer

star star star star star

Sopar Seributra Sugar Land, TX

Good coverage, provide quick and professional services.

1 year ago

Reply from American Home Shield

Sopar, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah

Jul. 13th, 2023

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Verified Customer

star star star star star_border

Lyndsey Hill New Freedom, PA

The service was timely and and tech was very knowledgeable.

1 year ago

Reply from American Home Shield

Lyndsey, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah

Jul. 13th, 2023

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Verified Customer

star star star star star

Virgil Hook Cheyenne, WY

Fast service along with sending the proper repairman.

1 year ago

Reply from American Home Shield

Virgil, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah

Jul. 13th, 2023

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Verified Customer

star star star star star

Cathy Lutz Alvin, TX

Work was done quickly after claim submitted.

1 year ago

Reply from American Home Shield

Cathy, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jul. 13th, 2023

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Verified Customer

star star star star star_border

Becky Tulsa, OK

Service company was efficient. However we had to wait several days for parts.

1 year ago

Reply from American Home Shield

Becky, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jul. 13th, 2023

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Verified Customer

star star star star star

Teresa Morales Phoenix, AZ

It felt so good to get service as soon as I did

1 year ago

Reply from American Home Shield

Dear Teresa, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Jul. 13th, 2023

American Home Shield Reviews