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Verified Customer

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Barbara trundle

My water flooded,they said it was repaireIdon't need my cabinets to get wet d,well it has flooded again!!!! All over the laundry room into the kitchen!!!

4 years ago

Reply from American Home Shield

Hi Barbara,
Thank you for leaving feedback and making AHS aware of your most recent experience. I would be glad to speak with you and get the issue resolved.

Jan. 27th, 2020

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Verified Customer

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Kevin

I had to contractors come to my home. One performed very well the other contractor is however coming back for a third time to get the refrigerator fixed. The appliance contractor I have not even received an email yet about these appointments I've only received phone calls and why is it taking three times

4 years ago

Reply from American Home Shield

Hi Kevin,
Thank you providing American Home Shield with feedback about your most recent experience to have the refrigerator repaired. I can understand your frustration with the delay and would be glad to speak with you and get the issues resolved.

Jan. 17th, 2020

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Verified Customer

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Larry

Difficult to communicate with representatives from Phillipines. Customer needs to have more control over selection of contractors. Not all choices are desirable.

4 years ago

Reply from American Home Shield

Hi Larry,
I hate to hear about your most recent experience and the miscommunication experienced to speak with a representative. I would be glad to speak with you and get the issue resolved.

Jan. 8th, 2020

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Verified Customer

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Sandy Martinez

Horrible experience with this company. Would never recommend.

2 months ago

Reply from American Home Shield

Hi Sandy, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Aug. 6th, 2024

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Price Family

We had this company for the first 5 years when we moved into our new house. Our Upstairs AC was not working properly. They found a loophole of some sort to not replace it. They just kept sending contractors out (for a $75 fee) to look at it and tell us that we needed a new one. They never replaced it and we paid 11k for a new one. Our trash compactor stopped working and they said it was our fault it broke and they denied the claim. No explanation.

5 months ago

Reply from American Home Shield

Dear Price Family, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Apr. 26th, 2024

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STolman Rexburg, ID

Had the warranty for over 3 years, furnace just went out and while they approved a replacement, they denied the costs to connect it to the required and existing drain, flue and vent. The policy specifically states coverage of all parts and components of heating system up to $5000 so these should be covered. They would not give me any details on the furnace they would use to replace mine, wouldn't tell me the BTUs or efficiency rating etc. The policy states replacement will be comparable or better than existing. In lieu of replacement they offered me $1494.60 as a cash settlement but when I called a local reputable HVAC company they told me that their wholesale cost on a comparable furnace to mine was more than this plus installation costs. I have spoken to 6 people at the company including 2 supervisors and they keep saying they see my point, they agree but won't budge. I said if you won't provide the coverage outlined in the policy then I'd like a refund of my $3,314.61 I've paid in premiums. They said sure but the refund would only be for this policy year that started in October so 3 months worth instead of the full 39. Based on my interactions to date with American Home Shield, I believe that they promise coverage and then weasel out of anything they can. This has been a colossal waste of my time and money and I still don't have a resolution..

8 months ago

Reply from American Home Shield

Dear STolman, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Kim

Jan. 2nd, 2024

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Truong Garden Grove, CA

STAY AWAY from this company. If I am able to select anything lower then 1 star, I would do that. I've been a customer for 12 years now, paying around $700 a year. I think I've only had to call for service a handful of times. Paying $700 a year, and having to pay the additional $100 for each service call is ok. That is if they don't literally find any possible reason to get out having to pay for any type of service when you need it the most. I am absolutely furious with this company, because my furnace stop working when we need it the most. And they are refusing to pay to service the unit. Terrible company. Terrible customer service.

9 months ago

Reply from American Home Shield

Dear Truong, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Kim

Dec. 13th, 2023

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Craig Schwarzwald Charlotte, NC

No one should ever use AHS, they are the worst and just lie to your face!! In the 2 years I was a customer I filed for 2 claims; one for a broken garage door, and one for a broken jet tub. Despite garage doors and jet tubs both being on their list of covered items, both claims were denied. Based on the fine print of the contract they said the garage door was broken by an electric serge which isn't covered, and the jet tub break down doesn't cover the jet itself, so that was also denied. I called up customer support on the last one in an outrage after getting an email from them when the plumber did the diagnosis and the email from AHS themselves said "We’ve got some good news! We received the diagnosis of your Whirlpool Bathtub from HONESTY MECHANICAL LLC, and your Service Request has been approved,.." Despite the tub being a listed item that should be covered and that email that they sent me, they still refused to pay for any part of the repair. Once I realized this company is just a scam I decided I wanted to cancel my service with them. Only THERE IS NO WAY TO CANCEL SERVICE ONLINE, YOU MUST CALL THEM TO CANCEL. I was put through 3 different people getting hung up on in-between customer service calls forcing me to call again just to cancel. The first 2 people I talked to about canceling promised to refund 1/2 of my service charge for having the plumber come out and do the diagnosis of the tub since they wouldn't approve for the plumber to actually do any repair work. The last customer service agent promised to waive that entire fee after I complained for 20 minutes. Then they went back on their promise and billed my credit card the entire plumber diagnosis fee anyway despite those 3 promises from 3 different customer service agents to waive 1/2 or the whole thing. THIS COMPANY IS JUST A SCAM!!!

9 months ago

Reply from American Home Shield

Dear Craig, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Kim

Nov. 29th, 2023

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Lisa W

We used them the first year to repair a broken stove that was red tagged and the contractor they fixed didn't quite fix it; the gas company did once they came a second time by cleaning some of the parts that created the blockage. This year they just denied a claim because the control valve of our water heater leaked gas, and the gas company red tagged it. First the denial reason was it was covered under warranty because it was 1 year old which it wasn't. Then they said the plumber said it was improperly installed because it didn't have an expansion tank; but when we contacted the city they stated those are recommended but not required, also this was a gas leak due to the control valve being faulty, not a valve leak that was leaking water. Then they said it was because i had a warranty that covered the parts (not labor). The plumber sent me text messages saying that this company didn't understand the warranty and that it was an easy fix. It's been 5 days since we had hot water and now I'm boiling water and using that to bathe.

9 months ago

Reply from American Home Shield

Dar Lisa, Thanks for bringing this issue to our attention. Please know that I'd like to look into this further. Send your contact info to bestco@ahs.com and I'll be back in touch with you soon.

Nov. 28th, 2023

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Alisa Bard Parker, CO

If your problem is covered by all of their fine print then it's a decent service. $125 visit fee and the technician is motivated to actually repair it rather than talking you into a new appliance. HOWEVER, the fine print gets you almost every time. Here are our last 3: 1) Won't repair our Samsung Ice Maker because it's a "known problem" 2) Will only cover $1500 for a roof repair - their estimate came in at $2500 so we owe $900 still. 3) Wine Fridges are not covered as an appliance. We will be canceling this service.

10 months ago

Reply from American Home Shield

Dear Alisa, Thanks for bringing this issue to our attention. Please know that I'd like to look into this further. Send your contact info to bestco@ahs.com and I'll be back in touch with you soon.

Nov. 27th, 2023

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Satyajit Panigrahi Columbus, OH

Subscribed/purchased this warranty company, reading good reviews, may be they are spiked. Surprised!! Horrible service from American Home Shield!! In competent Customer Service representatives. To explain my issue, i'm having to spend on avg. 2 hours at minimum, then the representaive gets rude over paying customer itself. To fix a dispatch/ticket with issues on my two dryers, they have taken 5 months. While i'm writting this review, my issue is not yet fixed. Imagine having wasting my valuable time every other day like 2-3 hours and not getting resolution. We bought a house, there was leakage and stoppage issue with pipe. This warranty company said, it was a pre-existing condition, so they won't fix it. By that logic, this company can circumvent any problem a customer is facing. They charged money for diagnostic but never fixed anything, and won't return it as the technician visited me. On top of it, no response from either of the party (neither technician nor AHS) untill followed upon. When i followed up after waiting for a week to check what's going on, they said, as per their rules, they can't do anything for now but for future requests they will consider. How does that benift a customer. By the way, this warranty company has no criteria for emergency on any request. No request can be expedited ever. Parts are not covered. They've all technical reasons to get out of not doing anything. Then why someone should buy this warranty and pay on time and not get anything in return. There is no better communication between the technicians they provide and the warranty company itself. Unless customer follow up, nither of them will respond to you. I've one instance when technican said, as customer is not in rush so service is not started. So far i've made only 2 requests in 9 months, and have horrible experiences and a lot of waste of time. Both of them are not fixed completely. Once a AHS representative said, if you would like to cancel your plan, then there are charges for that too. Not sure, if this review will be visible to others or future customers. But please find another option. Don't waste you time and energy with AHS!! I'm exploring another option now.

10 months ago

Reply from American Home Shield

Dear Satyajit, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Nov. 20th, 2023

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Elsa Victorville, CA

I was very please with the work Ruben did. He was very friendly, efficient and professional. Thank you very much. I'm also very happy that I have American Home Shield.

10 months ago

Reply from American Home Shield

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Nov. 15th, 2023

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Enrique

Well this time I'm very satisfied with the service, this other company that came last did a great job from start to finish. That guy knows he job well,checked everything necessary to find the problem. Thank you

10 months ago

Reply from American Home Shield

Dear Enrique, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Nov. 15th, 2023

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phillip shannon

Do not sign up with this company under any circumstances. They will not pay for claims. I live in a rural area and no service companies within 50 miles will work with this company. I have gotten pre authorization for service from outside providers twice and they refused to pay the claims after I paid for the repairs out of pocket. I appealed their denials and they still did not pay the claims. I was without water for 2 days because the company they assigned would not come out on a weekend. I got authorization for an outside vendor, paid for the repair and they denied my claim and appeal. Horrible horrible company. Do not believe what they tell you about coverage. They will not cover what their contract says they will.

10 months ago

Reply from American Home Shield

Dear Phillip, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Oct. 30th, 2023

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Emily Birmingham, AL

Very quick response. The water company had notified that the problem needed immediate attention. Repair person was very professional and knowledgeable. Thanks

11 months ago

Reply from American Home Shield

Emily, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah

Oct. 21st, 2023

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unhappy customer San Jose, CA

I have been dealing with AHS for several months now, and my experience with their customer service team has been nothing short of frustrating. I have been attempting to obtain reimbursement for my Air Conditioner (AC) invoice, which I submitted with all the necessary documentation. Despite repeated promises and assurances from their representatives, the process has been riddled with delays and inconsistencies. Recently, a representative told me that my reimbursement request was approved and that I would receive a check within 14 business days. However, my hopes were dashed when I called last week, only to be asked to resend an invoice that my property manager had already sent months ago. I complied promptly, even submitting an electronic copy of the invoice to clearly demonstrate that it had been fully paid. Yet, my numerous calls to inquire about the status of my reimbursement have yielded disappointing responses that have left me frustrated and concerned. While I hope for a resolution, it is disheartening to see the lack of communication and transparency within AHS's customer service department. I believe it's essential to share this experience with others to shed light on the ongoing saga of my reimbursement. I will continue to update this review to keep everyone informed about how this situation progresses. It's my hope that AHS takes this matter seriously and works towards improving their customer service to prevent others from facing similar frustrations.

11 months ago

Reply from American Home Shield

Dear Customer, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Kim

Oct. 2nd, 2023

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Tom Cooper San Antonio, TX

When problems occur they give authorization right away and the vendors we choose get paid minus our deductible. We have used them for electrical and plumbing problems.

6 months ago

Reply from American Home Shield

Dear Tom, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Feb. 28th, 2024

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tammy merriweather Indianapolis, IN

I had American Home Shield insurance for about over 10 years. During that time. I did see a decrease in the response time and also an increase in price. I found this product, our service to be more expensive than what I needed.

8 months ago

Reply from American Home Shield

Dear Tammy, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Jan. 18th, 2024

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Gwendolyn George-James Fort Worth, TX

Some of the items were serviced more than once. It should only be one service fee if with in a certain time frame. I’ve tried getting family and friends to join or rejoin but they say that AHS doesn’t approve any of their repairs.

1 year ago

Reply from American Home Shield

Gwendolyn, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah

Sep. 7th, 2023

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Anna Siata Karneh Lawrenceville, GA

Overall, the price is too high. I pay a monthly fee and I have to pay an additional $125 dispatch fee. Also, when the technicians come, 50% of the time they find things they say are not covered and I have to pay an additional fee for them to fix.

1 year ago

Reply from American Home Shield

Anna, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Sep. 7th, 2023

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Winfred Crowley, TX

I have had a very bad experience with Air Conditioner repair. I have been without A/C for 3 weeks during a record breaking heat wave. I've had to spend money on hotel rooms and portable A/C units. I've encountered employees who gave conflicting information. All the reps I spoke with were courteous but ultimately not helpful in advancing my work order

1 year ago

Reply from American Home Shield

Winfred, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Sep. 6th, 2023

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James Tampa, FL

The company itself was very good however the company they used was very poor. Couldn’t get them on phone and their mail box was always full. Poor way to do business Time to get a new repair company!

1 year ago

Reply from American Home Shield

James, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Sep. 5th, 2023

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Eleathia Wilkins Winston-Salem, NC

I have been a customer for two years. Thankfully I have not had any major issues in my home. However, the times I did need AHS they were prompt in assigning a claim and company.

1 year ago

Reply from American Home Shield

Dear Eleathia, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Sep. 5th, 2023

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Vito DeGennaro Middletown, NJ

My daughter had AHS years ago and it helped them with some large ticket items. We decided to join AHS and I am glad we did. It has helped us over the last 5 years with many home repairs.

1 year ago

Reply from American Home Shield

Dear Vito, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Sep. 5th, 2023

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Robert San Diego, CA

We were very happy with the repairs to our ovens. It took a while for the part to come in, but our service technician kept us informed and was flexible about the time he came for the repairs.

1 year ago

Reply from American Home Shield

Robert, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah

Sep. 5th, 2023

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Wanda Johnson Temple, TX

I like the fact that AHS responded to my request quickly with no hesitation. The service was prompt and to the point. A Service tech was at my home the next day. Thank you AHS YOU Rock.

1 year ago

Reply from American Home Shield

Wanda, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Aug. 28th, 2023

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Allen Root Kissimmee, FL

I have gotten many items repaired or replaced over the years. Most all the people came on time and did a great job. There was one company that did a terrible job and should not be used by AHS. Each year however fewer things are covered and more fine print is added to the contract.

1 year ago

Reply from American Home Shield

Allen, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah

Aug. 24th, 2023

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David Arnold, MO

AHS has been a really great decision for our house. They have been very responsive assigning local professionals to address our needs. I highly recommend AHS to anyone looking for a home warranty company.

1 year ago

Reply from American Home Shield

David, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah

Aug. 24th, 2023

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Charles Brown Greenville, MI

Was a great help and a fast response! Answered every question and made sure that my A/C worked right! They work with a great company wow came right away and fixed it correctly!

1 year ago

Reply from American Home Shield

Charles, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah

Aug. 24th, 2023

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Willie Long Beach, MS

If you don't have a home coverage on your house you need it because your never know when something is going to happen. And American Home Shield is the best. They take care of your needs and stays on it until its done.

1 year ago

Reply from American Home Shield

Willie, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 24th, 2023

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sheila allen

American home shield is the best, I'm really satisfied with the contractors that they always send to my house. They does an exceptional job with all my needs, I definitely would recommend American home shield. Thanks much.

1 year ago

Reply from American Home Shield

Shelia, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Aug. 24th, 2023

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Rod Ponca City, OK

Service technicians have resolved different issues. They have explained what they find, what needs to be done, allowing me to decide. I am confident they will do a great job.

1 year ago

Reply from American Home Shield

Rod, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah

Aug. 24th, 2023

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Giselle BUSH Kyle, TX

They have always been able to assign a company right away and have ensured the work gets done properly. Those companies have also always been very prompt and thorough with our issues.

1 year ago Edited September 5, 2023

Reply from American Home Shield

Dear Giselle, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Aug. 23rd, 2023

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John La Center, WA

Most recent service was prompt and efficient. we were very pleased. Several years ago service on our refrigerator took a very long time but eventually go done to our satisfaction. I think AHS is working to improve customer service.

1 year ago

Reply from American Home Shield

John, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 23rd, 2023

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Marty NC

KC PLUMBING STAFF WERE VERY POLITE, POSITIVE AND PROFESSIONAL. THEY KEPT ME INVOLVED IN WHAT THEY WERE DOING AND WHY. AHS PROCESS WAS FAST AND EASY. I DID MISS THE PERSONAL CONTACT WITH A HUMAN BEING.

1 year ago

Reply from American Home Shield

Mary, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah

Aug. 18th, 2023

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Kim Bucknell Queen Creek, AZ

I've used American Home Shield for 15+ years. I've also had clients that have used this company for many years. I haven't had any issues when using this company and would definitely recommend them.

1 year ago

Reply from American Home Shield

Kim, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Aug. 18th, 2023

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Mark Barrett Rougemont, NC

AHS has improved their service, getting appointments with technicians quickly and following up when there are delays with the repairs. Now they need to bring their customer service back to the USA from the Philippines. It sucks. We cant understand them and they have little ability to fix the issues. Use Americans!!!

1 year ago

Reply from American Home Shield

Mark, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah

Aug. 17th, 2023

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William San Francisco, CA

I have several contracts (different properties) with AHS. Requesting service online through my account is easy to use. However, I cannot see online what is needed whenever there is a follow up, such as authorizing some part or service no covered, I have to call the contractor or you to find out the next step. Sometimes I am told that you have not receive the contractor report. It would be nice to be able to see the entire status online. I've gone through the dashboard and everything else to see if I can get a status but don't see how.

1 year ago

Reply from American Home Shield

William, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Aug. 19th, 2023

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Tricia Messner Utica, MI

Bill was friendly, polite, very thorough, and upfront about my roof. He took photos and explained everything to me. He went above and beyond to help me. Highly recommend him!!!

1 year ago

Reply from American Home Shield

Dear Tricia, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Aug. 16th, 2023

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Debra W Fayetteville, NC

I like the ease of doing a request for service and that the service is usually pretty fast - in the summer it may take 2-3 days for AC service, but that is to be expected. The service we receive has also been quite good overall.

1 year ago

Reply from American Home Shield

Dear Debra, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Aug. 16th, 2023

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Doxie Lady Warrenville, SC

I feel AHS made this more difficult than it had to be. I was given and estimate by the company they assigned that would have cost me $1905 out of pocket just for freon and a fitting labor, and AHS did not give me the amount they were paying for the parts. I had someone else look at the system and got an estimate of $1500 for the parts, labor, and freon. I had to wait 3 weeks for AHS to agree to cash me out. They gave me $920 for the parts and I paid $580 for the labor and freon. Therefore, I paid $580 for my guy to fix what their guy would have charged me $1905 for. Not being able to consult my own choice is very frustrating and would have cost me more than I paid for the warranty in unnecessary costs. That makes me want to cancel my policy!

1 year ago

Reply from American Home Shield

Doxie, Thanks for bringing this issue to our attention. Please know that I'd like to look into this further. Send your contact info to bestco@ahs.com and I'll be back in touch with you soon.

Aug. 24th, 2023

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Dean Cherch Cleveland, OH

Liked: Quick dispatch and persistence. Dislike: Some of the contractors were difficult to schedule and others provided poor quality work, resulting in either recurring problems (refrigerator, toilet), or having to repeat the work after the work warranty expired (garage door)

1 year ago

Reply from American Home Shield

Dean, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Aug. 15th, 2023

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Mike Balding

A great warranty and company. My AC, Dishwasher and clothes washer all went down this summer. The professionals who came out to do the work did great work, and were efficient.

1 year ago

Reply from American Home Shield

Dear Mike, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Aug. 16th, 2023

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Bill Bentley Roswell, GA

1 year ago

Reply from American Home Shield

Dear Bill, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Jul. 19th, 2023

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D T

Always fast dependable service. I love having warranty coverage and AHS has always come thru. Only downfall is that price has increase and AHS don’t reach out to offer other plans with increase coverage as existing customers

1 year ago

Reply from American Home Shield

Dear D T, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Aug. 9th, 2023

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Scott Howe Lusby, MD

The service, when I need it is always scheduled quickly and performed promptly by professional tradesmen who do excellent work. I have had only 4-5 calls over a span of four years, most of them minor issues that just needed the professional touch to resolve. However, the price of the annual contract is spiraling out of control - up 72% over the four years that I have been a customer. I don't know if I can afford to renew this year.

1 year ago

Reply from American Home Shield

Dear Scott, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Aug. 9th, 2023

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Elizabeth Bozard

Customer service is a pleasure to deal with, we used this service many times and only once were we not 100% satisfied, however our problem was resolved. I’d suggest signing up for this service especially since the cost of labor has just gotten to be ridiculous.

1 year ago Edited August 15, 2023

Reply from American Home Shield

Elizabeth, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Aug. 9th, 2023

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Tracy Wright

The home warranty is definitely worth it to me. The four or so times we've filed a claim, our issue was fixed, resolved, or replaced in a timely manner. The customer service is professional and helpful.

1 year ago

Reply from American Home Shield

Tracy, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah

Aug. 4th, 2023

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Marc Queen Creek, AZ

I never have to worry about emergencies or who to contact. Service is always performed quickly and I have been with AHS for ten years. I have always been very satisfied with their contractors and work performed.

1 year ago

Reply from American Home Shield

Marc, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah

Aug. 3rd, 2023

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Angela Stanley Houston, TX

I have to admit American Home shield is amazing. They are professional and pick the best companies to attend to their customers needs. I would recommend them to anyone that ask.

1 year ago

Reply from American Home Shield

Angela, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Aug. 2nd, 2023

American Home Shield Reviews