2-10 Home Buyers Warranty Logo

2-10 Home Buyers Warranty

star star star star star_border

7.5

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Ben Messer Littleton, CO

They're a good company and have a decent warranty, but I was disappointed, recently, when a garage door opener was identified for replacement but was replaced with a model containing fewer features.

5 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Ben Messer, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 21st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

D. Fayetteville, GA

The first time I called I was on hold for almost an hour and they assigned somebody to the situation and by the time I called the person they said "we have told two ten that we're not taking calls, we're not taking referrals, we're overwhelmed and understaffed". Why would they send me to someone who's not taking calls? So then I had to call back and I was on hold almost another hour and they suggested maybe I can get my own person and then just submit the bill. I haven't been able to get the service I need and it is very difficult to get to a person to speak to them.

5 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi D., we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Oct. 21st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jennifer Katy, TX

Customer support was very quick on the app, filling out the information very easily and when I did call to ask questions I was able to get through very quickly.

5 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Jennifer, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 21st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lois Woodstock, GA

Customer service usually answers my questions and help me resolve any problems I have. I do think that coverage is more expensive than a lot of the other home warranties.

5 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Lois, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 21st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Quayalta Richmond, VA

When I needed them, they would explain everything that's going on with the other people, explained everything. They held my hand the whole way through.

5 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Quayalta, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 21st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

James Niles, OH

I was very satisfied with the service and the response time and you know I would suggest this for anyone. It's a comfort that in case we do have a problem that we're covered.

5 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi James, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Oct. 21st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Chante Houston, TX

If I called in, I don't have to wait forever, someone answers the phone and I've never ran across a rude person. They always try to find a way to help and keep in contact.

5 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Chante, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Oct. 21st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Gary Chestertown, MD

The people have always been helpful and professional but it's very difficult to get through on the phone and some things don't work. Some of the information isn't available on the portal.

5 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Gary, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 21st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

John Evans, GA

I've had nothing but excellent service, very professional. My water heater went out, I called them, the next day came here and by the afternoon the water was replaced.

5 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi John, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 21st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Dorrie Lawrenceville, GA

We've received pretty good customer service. One of my service calls took quite a while for it to be completed. I'm not really sure if it was 2-10 or the contractor that they use to check

5 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Dorrie, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 21st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Anonymous Southport, NC

Usually the people I talked to were pretty nice. There was one issue with a washer and dryer and the people didn't show up and then your website wouldn't let it change, they even tried to change it.

5 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 21st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous

Everytime we contract them they've been really pleasant. They company that they sent out were very helpful and they kept us informed. They were very professional.

5 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 21st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Deborah Vail, AZ

It's impossible to reach anyone by phone. I used my warranty when I had a leak in my pool filter plumbing. The contractor broke both the pool filter and the pool heater. As a result we had to spend $4,000 to purchase a new pool filter.

5 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Deborah, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Oct. 21st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Anonymous Tucson, AZ

It's very difficult to get them on the phone. 2 times I've called, I've been on hold for over an hour. I've used my warranty lots of times, I've had a lot of things fixed without issue. This current time, I'm without my air conditioner over a month now and I'm still waiting for the final replacement.

5 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Oct. 4th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

William Little Rock, AR

Responsive and timely replies to requests and inquiries.

1 week ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi William, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 10th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Carole Turner

2-10 has been responsive but service providers are not always the most professional. New AC is fine but installer was just 2 guys in a pickup. No branding, no tools. Drove across my yard without permission.

7 months ago Edited August 11, 2022

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Carole Turner, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Karen Ormond Beach, FL

It's very difficult to actually speak with someone and when you do, they aren't able to send someone out that you've requested or even look them up to see if they're working with you. My last service request I had to go through you 3 times before getting someone to come out. The first two contractors either had a phone number that was no longer working or they no longer work with home warranty. It was very frustrating to say the least because my air conditioning was out.

7 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Karen, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jayce Wilmington, NC

My ice maker was broken so I filed a claim online and they immediately assigned it to a provider who I reached out to and he was very responsive and had it fixed within two days.

7 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Jayce, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Ellen Brookshire, TX

The web portal is a bit tricky to navigate, I think it could be simplified and that would improve everything. The air condition here in my house stopped working and I was able to log in online through the portal after hours and schedule an appointment with a service company to come out and fix the problem the next day.

7 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Ellen, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kelly Huntsville, AL

In the last couple of weeks I ended up having to have multiple repairs that were all fixed. It was very prompt, they got back to me really quickly and absolutely loved the plumber that was used.

7 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Kelly, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Zachary Sahuarita, AZ

They've been very pleasant and are quick to respond and are very helpful when I need help. It's a pretty quick turned around. The process is really simple and all of the perks you get are all pretty awesome.

7 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Zachary, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Breanne Geismar, LA

My dishwasher stopped working and I needed a circuit board and now the whole thing needs to be replaced. The repair company had a very difficulty following up with me, I constantly had to follow up with them and I still don't know what's going on with my dishwasher. It's been 10 weeks.

7 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Breanne, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Aug. 16th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ronald Cincinnati, OH

They are very personable and obviously very caring to make sure things are right. They are very knowledgeable of all things, they have many years experience. They went the extra mile to make sure everything was okay.

7 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Ronald, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Suzanne Omaha, NE

My water heater went down and it wasn't heating as much water anymore. I had paid the copay for them to come out and service. They ended up replacing the water heater because it was really old and it was not up to code so they fixed the code part and replaced the water heater and I didn't have to pay anything but that service fee.

7 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Suzanne, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 16th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Laneldra Birmingham, AL

There are not enough representatives. The customer service representatives are knowledgeable about what's going on. I think a two hour wait is terrible for anyone to be working in customer service. We contacted them about an issue and they didn't cover it. They are not in the package, it says that it covers it, but the representative said that it didn't.

7 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Laneldra, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Aug. 16th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

William F Swansboro, NC

As soon as we moved in we lost power to the lights and the ceiling fan in my breezeway and while I was on the phone with the customer representatives, the actual electricians called to schedule an appointment.

7 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi William F, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jimmy Burke, VA

The websute is so easy and they can handle my problems. Our toilet was leaking recently so we went to the web page and got a call from the technician the next day and had arranged the time he came and fixed the issue.

7 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Jimmy, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Anonymous Orange Park, FL

I've had to use my warranty for plumbing issues and unfortunately one of the situations that was outside my house I had to pay for out of pocket. I just had a situation with my sink where I had a plumber sent out and he fixed the problem so when it has been a problem with the inside the house the problem has been solved.

7 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Rita Mesa, AZ

We had problems with our refrigerator and the ice maker and they sent someone out and he got the problem taken care of the same day. We were very satisfied with their service and fast response to everything.

7 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Rita, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jose Gonzalez Alamo, TX

The effort exerted to fix my issue is unmatched. Despite my issue with an electric appliance being persistent and ongoing, they continued helping until it was finally fixed. Appreciate the patience and the help!

7 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Jose Gonzalez, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Alexander Tucson, AZ

My washer was leaking and the gentleman came out to tell us what we needed to be fix. They later called me and said that the warranty company rejected that fix as part of the warranty and we would have to take care of it ourselves. It doesn't seem like there's a lot of way in choosing who you have or moving to different companies to help with issues at the house.

7 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Alexander, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 1st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Anonymous Aurora, CO

There are a couple inconsistencies with trying to get service and navigating the website. There were some issues in the type of service we chose and the process was a little confusing. Our system went out and a couple of days later somebody came out and replaced the whole problem and that was it pretty quick.

7 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 1st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Charles Alpharetta, GA

They need to get back on top of whatever they were doing before because what they're doing now doesn't work. Our ice maker stopped working and a tech came out. He was here the first time for ten minutes and then he came back and was here for twenty minutes the second time and the ice maker works fine. It took two weeks between the visits. I got excellent service from them.

7 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Charles, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 1st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Clinton Sterling, VA

I've used 2-10 several times. When our air conditioner stopped working they were able to within a couple of weeks get the situation resolved with a new AC. There have been some very positive interactions where things happen very quickly and and it was good. Then sometimes we have some people come out to do the work that are not very good, but when we've told them about it they resolved it.

7 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Clinton, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 1st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Diana Wilmington, NC

I think it's a little expensive. I had to use them two times and both times the customer service that I received was was prompt. The company that actually did the work got in touch with me very quickly.

7 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Diana, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 1st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Margaret Tucson, AZ

You do everything online. When I finally can talk to somebody it's a lot easier to report what I need done. It's very hard to get stuff done online sometimes because it doesn't let you describe everything you need. I had a water leak my water heater and I had water damage and they sent w=someone to fix it.

8 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Margaret, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Mary Cary, NC

They've been extremely responsive. We have used the warranty three times and immediately they arranged for the contractors to come out in a very timely manner. A couple of the contractors left before the problem was resolved and I'm having trouble getting that fixed, but that's not the warranty company that's the contractors.

8 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Mary, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anonymous Houston, TX

They are very responsive and called us when we need to be called and just very helpful. We recommend them. They are very useful to have, we recently had our AC go out in middle of Texas summer and they helped us out a lot.

8 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

We're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ferell Dripping Springs, TX

The several times that I have used it I have put in a claim for the warranty and they immediately got back with me I met some incredible contractors, so I continue to use it. Very responsive.

8 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Ferell, we're glad to hear your experience has been a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Edna Baehre-Kolovani

1. It took two visits for the technician to write the correct diagnosis for a washer (beyond repair). 2. The second technician waited 2 hours! in my driveway to give the phone report. He finally gave up and send me snapshots of the assessment which I then uploaded to a 2-10 warranty representative. At first, she did not want to accept the snapshots and, instead, wanted to schedule a THIRD visit until I protested. She finally agreed to accept the snapshots and to calculate the estimated repair costs as per the report from the technician, and finally recommended a replacement. 3. I waited 2 plus hours on the phone each time to get a person on the line. The company's answering system for technicians to make their report and for customers is absolutely atrocious, and it is just as bad for customers. The company does not appear to honor its commitment of its contracts. Any consumer who needs to file a claim has to be persistent and be willing to spend hours waiting to get a response. The on-line system does not allow for accurate reporting of the issues encountered trying to satisfy a claim. They should make the technician reporting easy for on-line submission instead of wasting their time on the phone line in order to give a report. I doubt that I will renew the warranty next year.

8 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Edna, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Jul. 28th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dane Ruyle San Diego, CA

Easy access to customer portal to open a ticket. Tickets assigned quickly. Local company responds and does great work! I have used this service at least 3 times. Super happy with 2-10

8 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Dane, we're excited to hear about your experience. Thank you for sharing and being a part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Bryan Hancock Phoenix, AZ

We had two warranty claims this past year and 2-10 was great to work with. They were easy to file the claim and they were responsive and supplied professionals that fixed the problems fast.

8 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Bryan, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Audrey Jones Huntersville, NC

The hold times when trying to speak with someone at 2-10 was the worst I've ever experienced in my entire life, no less than an hour, in some cases, 2 hours or more which is truly deplorable, unacceptable, and not hiow customers should ever be treated under any circumstance. Additionally, the amount of time it took to get our issue resolved was also entirely too long, especially considering it was an A/C unit not working in the summer in the south - HOT and could have been dangerous. Finally, to add insult to injury, there were several times when we were "disconnected" from the customer service person, after being on hold for an hour or more, almost immediately after finally getting through which is unacceptable. When this happens so frequently, your entire phone system clearly needs to be addressed and fixed or upgraded.

8 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Audrey, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Pamela Jacksonville, FL

I was never able to talk to a live person on the phone, it was all online. Two weeks ago I had a clogged drain pipe and the guy who came over was able to easily unclog it. and it was pretty easy for him to unclogged that.

8 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Pamela, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Diana Chatsworth, CA

Very courteous and they get technicians in a timely manner. Just recently I needed to use my warranty for an AC problem and they found me a company that was nearby and they sent someone out the same day.

8 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Diana, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Anonymous Tucson, AZ

I don't really have any major complaints. Sometimes it is inconvenient and difficult to actually call someone, but most of it can be done via the internet. It took a long time to get parts. But I have used them for almost 5 years.

8 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Alicia Bessemer, AL

Had issues with my AC and the company that was assigned to me never did show up how to wait an extra days for it to be fixed had to come out of pocket and was never reimbursed fairly. But on the other hand both my microwave and my fridge needed attention and you guys did handle it very well.

8 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Alicia, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Manuel Thompson's Station, TN

We used our warranty twice, one for a property in California for electrical and a washer/dryer. They were very helpful. The eight hundred number staff on the call back team were very helpful.

8 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Manuel, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Jonathan Piqua, OH

I only have two experiences with 2-10 and one of them was very positive the second one is still currently being worked on. I submitted a claim about a broken appliance and they said it was covered because appliances sometimes go bad.

8 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Jonathan, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ana Newnan, GA

My hot water heater went out and they replaced it with a bigger, better hot water heater and it was only the amount of the deductible. I purchased the warranty with my home sixteen years ago and I'm still using it.

8 months ago

2-10 Home Buyers Warranty Logo

Reply from 2-10 Home Buyers Warranty

Hi Ana, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022