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2-10 Home Buyers Warranty

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7.4

Overall Score

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Tiffany Probasco Wilmington, DE

They cover a lot but right now it takes them a very long time to fulfill approved orders.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Tiffany, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 1st, 2022

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Sharon Angermeier Louisville, KY

Very prompt and trustworthy. Have utilized their services for over 10 years

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Sharon, we're glad to hear you feel that way! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 1st, 2022

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Dorothy Macon, GA

They are punctual with time and getting the problem resolved.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Dorothy, we're glad to hear you feel that way! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 31st, 2022

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Anonymous Haymarket, VA

They are using usually very good, but sometimes it takes a very ong time for a repair.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 27th, 2022

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Vasant Hagerstown, MD

I had good experiences everytime I needed some service. I had good responses to my requests.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Vasant, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 27th, 2022

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Tracy High Point, NC

Too many automated contacts. They will cover some of my things, but they don't take care some of the other things.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Tracy, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 27th, 2022

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Anthony Tucson, AZ

They come out quickly and and work efficiently. They solve the problem.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Anthony, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 27th, 2022

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Marcos Atwood Albuquerque, NM

I am having issues with repairing my refrigerator since Nov 2011. Having no luck in getting it serviced. A&E continues to cancel the appointment

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Marcos, we're sorry to hear you're still waiting for a resolution, we're here to help. If you are still in need of assistance, please send us a private message at facebook .com/210HomeBuyersWarranty with your service address, and we'd be happy to review your claim and help you get this resolved.

Jan. 24th, 2022

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Edward Conley Burtonsville, MD

Quick response my issues are resolved with the most up urgent

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hey Edward, we're glad to hear that! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 24th, 2022

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Tamara Larkin La Crosse, WI

They have help right away didn't have to wait more than a day or two

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hey Tamara, we're glad to hear that! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 21st, 2021

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Kenyonna Breeland Columbia, SC

Every time I put a work order in I always get the order complete.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Kenyonna, thank you for sharing and thank you for being the best part of 2-10 Home Buyers Warranty!

Dec. 21st, 2021

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Alice Dodd Lexington, SC

Always on time, and very prompt I love the service they offer

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hey Alice, we're glad to hear that! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 15th, 2021

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Leon Doby Riverview, FL

Great customer service and the use of professional contractors

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Leon, thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 15th, 2021

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Marco Emelio Vialpando Wilmington, NC

Some exception people work for 2-10 and do all in their power to help the customer.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Marco, we're so glad to hear that! We put a lot of time and effort into our customer experience so hearing how you feel really puts a smile on our faces. Thank you for being a part of 2-10 Home Buyers Warranty.

Dec. 15th, 2021

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Ethan Olander Omaha, NE

Easy to get service providers there but sometimes tend to take their time getting products in to replace broken items

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Ethan, thank you for your response and your honest feedback. We put a lot of time and energy into improving our customer experience and your feedback is a huge help. What you described is not the experience we aim to provide. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Dec. 15th, 2021

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Jewell Johnson Sacramento, CA

Quick Response. The problem with my dryer was quickly identified and resolved!

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hey Jewell, we're glad to hear that! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Dec. 15th, 2021

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Thomas KREAMER Wilmington, NC

Very professional and timely repair. Technician answered all of my questions.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Thomas, we're glad to hear that. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Dec. 3rd, 2021

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Todd D Smith Denver, CO

Have done great repair work. Always good about communicating.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hey Todd, we're glad to hear that! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Nov. 24th, 2021

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Deborah quijada Phoenix, AZ

No issues . Easy to schedule. They stay in touch with you throughout c

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hey Deborah, we're glad to hear you feel that way! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Nov. 24th, 2021

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Hank Bryn Mawr, PA

Have always been responsive. Been with them for over 20 years now.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Hank, we're glad to hear we've always been responsive! Thank you for your long time support and for being a part of 2-10 Home Buyers Warranty.

Nov. 18th, 2021

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Robert Howard Columbia, SC

Great service normal wait time if calling. The website is quicker with the same results

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Robert, thanks for sharing. We appreciate your support!

Nov. 18th, 2021

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Daniel Sestiaga Summit, AZ

I rate them that way because of my experience. It was quick and easy to out in a claim.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Daniel, we're glad to hear that! Thank you for being a part of 2-10 Home Buyers Warranty.

Nov. 18th, 2021

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Jacqueline walker Jonesboro, GA

They was able to handle every claim i called them for and they were quick too

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Jacqueline, thank you for sharing. We appreciate your support!

Nov. 4th, 2021

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R W Springfield, VA

Very responsive and very accessible. Easy to contact throughout the process.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi there, thanks for the great rating. We appreciate your support!

Nov. 4th, 2021

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Joseph J Croce Woodstock, GA

They do a great job and always follow up on status of contractors

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hey Joseph, we're glad to hear you feel that way! Thank you for the great review and for being the best part of 2-10 Home Buyers Warranty.

Nov. 4th, 2021

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RAJKUMAR G IYER Herndon, VA

Prompt service. Payments received for New home owners Lock Change within a week

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Rajkumar, thank you for sharing. We appreciate your support!

Nov. 4th, 2021

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Norbert M Jennings Tucson, AZ

Prompt response, flexibility in providing a service/repair solution

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Norbert, thanks for the great review, and more importantly, thank you for being the best part of 2-10 Home Buyers Warranty!

Oct. 21st, 2021

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Issam

So far no interaction between the customer service because everything's done online. It's good.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hey Issam, thank you for sharing and for being a part of 2-10 Home Buyers Warranty!

Oct. 21st, 2021

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Ernest

Average. I used it to replace the garbage disposal, it's not a speedy process

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Ernest, thank you for your review and for being a part of 2-10 Home Buyers Warranty.

Oct. 21st, 2021

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Vivian L. ARRINDELL Plainsboro, NJ

I have always received a quick and clear response to my questions or concerns

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Vivian, we're so glad to hear that! We put a lot of time and effort into our customer experience so hearing how you feel really puts a smile on our faces. Thank you for being a part of 2-10 Home Buyers Warranty.

Oct. 11th, 2021

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CapriCorn Charlottesville, VA

Technician wore booties over his shoes to protect my newly cleaned carpets

1 year ago

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Reply from 2-10 Home Buyers Warranty

Thanks for the great review, and more importantly, thank you for being the best part of 2-10 Home Buyers Warranty!

Oct. 11th, 2021

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Jonathon Huls Rineyville, KY

Always helpful and when needed repairs are promptly taken care of.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Jonathon, we're so glad to hear that! We put a lot of time and effort into our customer experience so hearing how you feel really puts a smile on our faces. Thank you for being a part of 2-10 Home Buyers Warranty.

Oct. 11th, 2021

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Porsche Chisley Fortville, IN

Warranty has been super helpful. Booking support is incredibly easy online!

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hey Porsche, we're glad to hear you feel that way! Thank you for the great review and for being the best part of 2-10 Home Buyers Warranty.

Oct. 11th, 2021

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Larry Creek New Boston, TX

Excellent response time. May need to vet some of their providers.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hey Larry, thank you for your response and your honest feedback. We put a lot of time and energy into improving our customer experience and your feedback is a huge help. Thank you for being the best part of 2-10 Home Buyers Warranty.

Oct. 11th, 2021

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Tong Miao Katy, TX

We got our AC units covered, and the whole process was very slick!

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Tong, we're so glad to hear that! We put a lot of time and effort into our customer experience so hearing how you feel really puts a smile on our faces. Thank you for being a part of 2-10 Home Buyers Warranty.

Oct. 6th, 2021

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Ronald DiTullio Youngstown, OH

They covered what they said they would. Very friendly people.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Robert, we're so glad to hear that! We put a lot of time and effort into our customer experience so hearing how you feel really puts a smile on our faces. Thank you for being a part of 2-10 Home Buyers Warranty.

Oct. 6th, 2021

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Ray Troescher Cincinnati, OH

I have never had a problem with them in the times when I need to call them

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Ray, we're glad to hear that. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Oct. 6th, 2021

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Patsy Stephens Bella Vista, AR

Always responsive adn handle claims, questions in a timely manner.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hey Patsy, thank you for the great review. We appreciate your support!

Oct. 5th, 2021

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Bernadette Richmond, VA

They make it easy finding a repair contractor whose work is guaranteed.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Bernadette, thank you for the great review. We appreciate your support!

Oct. 5th, 2021

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Betty

With corona virus and everything else it hasn't been as good this year. The contract didn't follow through.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Betty, thank you for your response and your honest feedback. We put a lot of time and energy into improving our customer experience and your feedback is a huge help. We're sorry to hear you weren't satisfied with your contractor or their communication. We know how frustrating that can be. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 24th, 2021

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Chun Ackerson Clovis, CA

Any time I have needed to use them they have been very helpful.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hey Chun, we're glad to hear you feel that way! Thank you for the great review and for being the best part of 2-10 Home Buyers Warranty.

Sep. 24th, 2021

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Deepak Bhasin Littleton, CO

Excellent customer service and quick response to our needs to fix components.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hey Deepak, thank you for the great review and for being the best part of 2-10 Home Buyers Warranty!

Sep. 24th, 2021

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Bobby

I had to use the warranty when my water heater broke and 2-10 Warranty helped to replace it.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Bobby, thanks for the review and for being a part of 2-10 Home Buyers Warranty.

Sep. 24th, 2021

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Carla M PATRICK Lake Saint Louis, MO

EXCELLENT CUSTOMER SERVICE FROM QUALIFIED COMPANY REPRESENTATIVES.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hey Carla, we're glad to hear you feel that way! We put a lot of time and effort into our customer experience so hearing how you feel really puts a smile on our faces. Thank you for the great review and for being the best part of 2-10 Home Buyers Warranty.

Sep. 24th, 2021

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Marvin Southaven, MS

Prompt scheduling repairs.very courteous customer service representative

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Marvin, thank you for sharing and for being a part of 2-10 Home Buyers Warranty!

Sep. 24th, 2021

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Judy

It covers everything in the home. The air condition broke and they came out immediately.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Judy, we're glad we were able to get your air conditioner taken care of so quickly. Thank you for your review and for being a part of 2-10 Home Buyers Warranty.

Sep. 10th, 2021

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william reynolds Jacksonville, FL

have always handled every problem i have had, quickly and professionaly

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hey William, we're so glad to hear that! Thank you for your great review and for being a part of 2-10 Home Buyers Warranty.

Sep. 10th, 2021

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Ron Peters Monmouth Junction, NJ

They have been consistently good in response and resolution.

1 year ago

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Reply from 2-10 Home Buyers Warranty

Hi Ron, thank you for the great review. We appreciate your support!

Sep. 10th, 2021

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Gladys j Lafayette Burleson, TX

My air conditioner has been out over 2 months the company one company mess up now no one is making this right. I've called ,text and emailed 2-10 with no help.

1 year ago

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Reply from 2-10 Home Buyers Warranty

We are sorry to see you left us a low rating, we apologize for the frustration. If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.

Jun. 23rd, 2021

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Bill Staggs Bentonville, AR

they stand behind the warranty and make ever effort to resolve issues

1 year ago

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Reply from 2-10 Home Buyers Warranty

Thanks so much for the flattering review. Comments like yours show why so many folks trust 2-10 Home Buyers Warranty to protect their homes from the unexpected. We’re ready to help you when you need it again!

Jun. 21st, 2021