Name: 2-10 Home Buyers Warranty
Rating: 3.8

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Verified Customer

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Marvin

2-10 responded to twor equests. First one was handled in a timely manor but second one took over two months to resolve. Seems one employee was fired and the second employee quit. This left a supervisor to cover their territories and I would imagine his own as well.

9 months ago

Reply from 2-10 Home Buyers Warranty

Hi Marvin, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 8th, 2022

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Michael

Coverage was said to be without problem and by my assessment they're correct.

9 months ago

Reply from 2-10 Home Buyers Warranty

Hey Michael, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 8th, 2022

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Verified Customer

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Kaylyn

Very efficient. Repaired the bathroom toilet.

9 months ago

Reply from 2-10 Home Buyers Warranty

Hi Kaylyn, we're glad to hear your toilet got taken care of. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 8th, 2022

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Lewis

Their response time is great, excellent. I had no issues.

9 months ago

Reply from 2-10 Home Buyers Warranty

Hi Lewis, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 8th, 2022

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Anonymous

I requested service online and I got what I wanted.

9 months ago

Reply from 2-10 Home Buyers Warranty

Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 8th, 2022

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Verified Customer

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Kimberly

The customer service was friendly and knowledgeable.

9 months ago

Reply from 2-10 Home Buyers Warranty

Hey Kimberly, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Apr. 11th, 2022

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Anonymous

I got a quick response. I used it once for a problem with the range.

9 months ago

Reply from 2-10 Home Buyers Warranty

Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 11th, 2022

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Verified Customer

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Harold Roberson Alpharetta, GA

Responded immediately to an ice maker repair.

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Harold, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 23rd, 2022

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John Chowske Saint Augustine, FL

Always an immediate response with excellent service providers

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi John, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 28th, 2022

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Bobbie Boyd Niles, OH

Dishwasher part is no longer available so company sent a buyout offer that wouldn't even be enough to purchase another dishwasher.

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Bobbie, we're sorry to hear how you feel about your recent experience. If you feel we did not honor our coverage, please give us a call and we will review your claim with you. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time.

Mar. 28th, 2022

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Verified Customer

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Syed K Qadri Lawrenceville, GA

Customer service is the best and quick response.

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Syed, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 28th, 2022

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Jeannette Jackson Little Rock, AR

Takes too long for the contractor to get in touch with you after you call in the claim

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Jeannette, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Mar. 28th, 2022

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Ted Haller Scottsdale, AZ

They get the job done, and do not blame problem on maintenance

10 months ago

Reply from 2-10 Home Buyers Warranty

Hey Ted, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 28th, 2022

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Kendrick Atlanta, GA

Customer service is courteous and helpful

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Kendrick, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 28th, 2022

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Verified Customer

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Charles Fullerton Spotsylvania, VA

They worked hard to get my problem solved

10 months ago

Reply from 2-10 Home Buyers Warranty

Hey Charles, we're glad to hear that! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 17th, 2022

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Hyacinth Pickersgill Missouri City, TX

Good customer service, efficiency, and proficiency.

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Hyacinth, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 17th, 2022

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Mike Caprio Green Valley, AZ

Prompt and efficient, friendly vendors and customer service

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Mike, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 17th, 2022

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Gloria D, Clark Birmingham, AL

Because you have to pay the 100.00 deductible twice if they send the wrong people to fix the problem

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Gloria, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Mar. 17th, 2022

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Kirsty Lorenzo Norfolk, VA

So far all requests for service have been fulfilled properly and promptly

10 months ago

Reply from 2-10 Home Buyers Warranty

Hey Kirsty, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 17th, 2022

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Elizabeth Yunker Greensboro, NC

Very friendly took time to explain policies

10 months ago

Reply from 2-10 Home Buyers Warranty

Hey Elizabeth, we're glad to hear that! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 14th, 2022

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Everett Lee Shaffstall Coats, NC

Always takes care of any problems we have had.

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Everett, we're glad to hear you feel that way! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 14th, 2022

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Verified Customer

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STEVEN ALANIZ Jefferson, GA

easy to file claim, prompt capable service

10 months ago

Reply from 2-10 Home Buyers Warranty

Hey Steven, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 14th, 2022

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Verified Customer

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Gary R. Keehner Lexington, KY

Because they send the best Company out !

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Gary, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 14th, 2022

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Claire Clerkin Cumming, GA

Quick courteous and very organized reaponse

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Claire, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 14th, 2022

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Maureen Marro Myrtle Beach, SC

Wording on contract misleading in regards to coverage on appliances. Upgraded policy is worthless.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Maureen, we're sorry to hear you feel that way but we appreciate your feedback. Thank you for being a part of 2-10 Home Buyers Warranty.

Mar. 7th, 2022

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Keith edmunds Panama City Beach, FL

Ease and good choices on the majority of vendors

11 months ago

Reply from 2-10 Home Buyers Warranty

Hey Keith, we're glad to hear that! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 7th, 2022

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Sharon Murdoch Burnet, TX

Have always responded promptly to service requests .

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Sharon, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 7th, 2022

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Harish Napoleonville, LA

Never able to reach customer service on the phone. It was a good experience getting the warranty.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Harish, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 28th, 2022

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Amy M Maryland Heights, MO

They offer Great service and great coverage

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Amy, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 28th, 2022

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Evelyn Narris Leland, NC

Quick response and excellent job by plumber

11 months ago

Reply from 2-10 Home Buyers Warranty

Hey Evelyn, we're glad to hear that! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 28th, 2022

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Gabriel Moreno Zephyrhills, FL

Services call and repairs taken care of expeditiously

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Gabriel, we're glad to hear you feel that way! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 28th, 2022

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TEZZRA REGESTER-BROOKS Virginia Beach, VA

Lack of contractors, reimbursement policy, service fees when contractors come to home.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Tezzra, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 28th, 2022

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Noelle Pinckney District Heights, MD

I always get excellent service and great customer service

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Noelle, we're glad to hear you feel that way! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 28th, 2022

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Jessie

The service man that came when my heat went out did an excellent job.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Jessie, we're glad to hear your heat got taken care of. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 23rd, 2022

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William Wheeler Ft Mitchell, KY

I'd say 5 star, but I've been trying to get my ice maker fixed for 5 months now.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi William, we're sorry to hear about the issues you've experienced with your ice maker. If you are still in need of assistance, please send us a private message at facebook .com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Feb. 16th, 2022

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Melissa Gaydos Louisville, KY

Fast service to fix any problems that you may have.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Melissa, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 16th, 2022

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Dennis Morgan West Chester, PA

Horrific. Don't do it. We reported an emergency of no heat on the 22nd of January and have never heard back from the assigned service provider

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Dennis, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook .com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Feb. 10th, 2022

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Lynn M Carpenter Terre Haute, IN

Knowledgeable, courteous, considerate, professional

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Lynn, we're glad to hear you feel that way! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 16th, 2022

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Jennifer Tillery Wilmington, NC

Very prompt with getting our problem fixed

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Jennifer, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 16th, 2022

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Alice DeGaetano Wake Forest, NC

Their services are great, easy and no hassle. Well worth

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Alice, we're glad to hear you feel that way! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 16th, 2022

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Amy Flinn Littleton, CO

Promptness, friendly, knowledgeable. Gets the job done.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hey Amy, we're glad to hear that! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 16th, 2022

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Christine Atlanta, GA

They always send out nice people that know their job.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Christine, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 16th, 2022

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Mark Palmer Maxton, NC

Great prices for coverage, quick response times.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Mark, we're glad to hear you feel that way! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 16th, 2022

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Deborah Pittsburgh, PA

There is a long wait and people can be difficult to get a hold of. We still have no hot water.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Deborah, we're sorry to hear about the issues you've experienced. If you are still in need of assistance, please let us know and we'll be happy to help get this resolved.

Feb. 10th, 2022

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Laurie Bond Maricopa, AZ

Prompt in response and checking up with me to make sure I'm satisfied

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Laurie, thanks for the great review, and more importantly, thank you for being the best part of 2-10 Home Buyers Warranty!

Feb. 10th, 2022

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Rhonda Miller Phenix City, AL

Satisfied with the prompt arrival work and the work they did.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hey Rhonda, we're glad to hear that! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 10th, 2022

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Sally Welch Conroe, TX

I like to have help finding good company to cover my problems.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Sally, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 1st, 2022

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Linda Evans, GA

They have been very responsive each time I have filed a claim.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hey Linda, we're glad to hear that! Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 1st, 2022

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Donald Jackson Rock Hill, SC

I had a water leak in Oct 21 and had to get my own plumber because I had to have the leak stopped ASAP.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Donald, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 1st, 2022

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Scott Cassidy Arden, NC

overall good service,, an occassional surprise but better than my last home warranty co

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Scott, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 1st, 2022