Name: 2-10 Home Buyers Warranty
Rating: 4.5

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Verified Customer

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Sybrad Cox_jamed Richmond, VA

Been with them over 20 years always excellent service and satisfaction

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Sybrad Cox_jamed, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Karen Jessee Athens, AL

2-10 was quick to set me up with an appointment and did excellent follow-up.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Karen Jessee, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Lee Gallman Westfield, NJ

No follow up and no supply of parts. Contractors wait for weeks with little communication on the status of parts needed to complete the work.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Lee Gallman, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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CW Myrtle Beach, SC

Cost to have someone check garbage disposal was way too high. Service and setting appointment was easy.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi CW, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Lakesha Hargrove Farmville, NC

Most of the associates do not have the accurate information and they give you the run around when you call and when you put in claims you got to keep calling back.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Lakesha Hargrove , thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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James Ballenger Lawrenceville, GA

It took too long to fix my air conditioner. I had to sleep in a very hot house.I am considering leaving 2-10 and going with a another home warranty. Worth service.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi James Ballenger , thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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Joseph Gary Laurel, MD

This company just sucks. They take forever to respond to you on the phone when calling in. 2-10 also has poor contractors that they give their work order too.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Joseph Gary , thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 8th, 2022

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W. Tucson, AZ

I needed a new appliance and and they covered it completely.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi W, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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John Godfrey, IL

We just replaced our washing machine with them.They are responsive and they get back to us quickly.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi John, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Janet Duluth, GA

One time I used my warranty for plumbing. I submitted a claim and they sent me a company.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Janet, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 28th, 2022

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Schwanda Crawford Atlanta, GA

I purchased my house 2 years ago, placed a claim two times. Never followed through or fixed anything. I lost money with this company. Still awaiting my refund

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Schwanda, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Baseer

2-10 fulfils their side of the contract without excuses like some other companies.

1 year ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi Baseer, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Patricia R Hepner Conway, AR

Harper is above and beyond the very best appliance repair company

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Patricia, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Jennifer Koch Simpsonville, SC

Saved our savings account as new parents and new home owners

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Jennifer, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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wanda ackerman Powell, TN

contact service providers in a timely manner; high quality service providers

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Wanda, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Sherry Hilyer Birmingham, AL

Coverage is good as well as customer service, but it took too long to have my hvac unit replaced.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Sherry, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Bob Cometta Oro Valley, AZ

The service is as expected. The annual rate increases are frustrating. I can no longer specify a service company

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Bob, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 21st, 2022

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Ashish Cumming, GA

It didn't take long between having a dishwasher problem to when the issue was repaired.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Ashish, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Joel Tucson, AZ

I can't complain, they've been good to me. I've used the to repair my plumbing and my AC.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Joel, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Lewis Parker, CO

Very responsive, quick to respond, and true to their coverage

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Lewis, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Catherine Hardy Elizabeth City, NC

Get back immediately.Lined us up with Top Company Great Service

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Catherine, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Jeffrey Michael Zupko Streetsboro, OH

They have supported every claim and the contractors are professional and quick.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Jeffrey, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Verified Customer

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Barbara Loving Tucson, AZ

Fast efficient service. Serviceperson alerted us to water damage.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Barbara, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Roy Welch Shawnee Mission, KS

Try and take care of the customer. But satisfaction is on the back of the contractor

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Roy, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 13th, 2022

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Michael Weaver Tyrone, GA

Courteous and professional technitions did fast and perfect work.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Michael, we're excited to hear about your experience. Thank you for sharing and being a part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Justin L Cournoyer League City, TX

Too slow. If repair companies and contractors are already taking a long time, then 2-10 should dispatch way quicker

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Justin, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 30th, 2022

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Sharon Toki-Coleman Tucson, AZ

Still waiting on review to approve the replacement of a broken appliance. Have been waiting since 5/13

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Sharon, we're sorry to hear about the issues you've experienced. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Jun. 30th, 2022

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Greg Drabik Summerfield, NC

The warranty is totally worthless. You look for any reason possible to not cover a claim. It's a total waste of money. I will never recommend 2-10 to anyone.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Greg, we're sorry to hear how you feel. What you described is not the experience we aim to provide as we pay out 97.5% of all claims placed with us. If you feel we did not honor our coverage, please give us a call and we will review your claim with you. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time.

Jun. 30th, 2022

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Paul Meyer Green Valley, AZ

Fast service. Sent A/C service reps promptly and they were very thorough.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Paul, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Verified Customer

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Audrey W Hughes Athens, GA

Fast & Efficient. Help me resolve an AC issue with ease and professionalism.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Audrey, we're glad to hear your experience went well. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Verified Customer

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Michael Canino Calabash, NC

Ease to enter claim on the internet and within 1 day assigned to a contractor

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Michael, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Nalley Evansville, IN

You guys have been efficient and has taken care of my needs very well.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Nalley, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Michell A Oliver Saint Cloud, FL

Fast service and good contractors to complete home system repairs

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Michell, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Anthony L Wright Jacksonville, NC

It's easy to fill out and they have the requests that you ask for

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Anthony, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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thomas swan Columbus, GA

Always help when claims are needed. 90% of contractors did the job well.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Thomas, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Gilson Paul

Web site is great and technicians are seasoned experienced tradesmen

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Gilson, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Ricardo S Hermitage, TN

Years ago, 2-10 was really customer service focused, now I don't feel like they are as much as they were.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Ricardo, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Sheila Dillow Myrtle Beach, SC

I don't think if I use service I still need to pay when they come to house, already paid for service with contract

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Sheila, thank you for the feedback and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Bruce Pitt

Prompt response, high quality service personnel, fair prices

1 year ago Edited January 10, 2024

Reply from 2-10 Home Buyers Warranty

Hi Bruce, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Samanta Stroud El Paso, TX

Reaching costumer service is almost impossible. . The portal for clients to report issues or open claims have a lot issues

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Samanta, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Joseph Stafford, VA

When my heater and furnace went out, they handled my issue properly

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Joseph, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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Cedric Fort Mitchell, AL

I used my warranty and they paid for it, I did have to pay for my deductible.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Cedric, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 22nd, 2022

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dwayne rauchhaus Virginia Beach, VA

Prompt service , techs are professional and protect property

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Dwayne, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 17th, 2022

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Silvia Burns Evansville, IN

They do what they say they will do, when they say they'll do it.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Silvia, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 17th, 2022

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Matthew Priest Englewood, OH

The warranty service has great customer service and quick response times.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Matthew, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 17th, 2022

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Joy Baker Kennesaw, GA

WHEN I'VE USED THEIR SERVICE, IT'S BEEN PROMPT AND I'VE BEEN SATISFIED WITH THE WORK

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Joy, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 17th, 2022

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Antonella Leland, NC

They replaced my washing machine but did not give me the kind of quality I wanted. I was not happy.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Antonella, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 17th, 2022

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John Wilmington, NC

My air conditioning malfunctioned and it was serviced immediately.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi John, we're glad to hear your air conditioning got taken care of. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 17th, 2022

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GLORIA GREEN Chesterfield, VA

They did everything in a timely manner and the repair man was informative

1 year ago

Reply from 2-10 Home Buyers Warranty

Hey Gloria, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 9th, 2022

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Carlette Norfolk, VA

They do a good job. I used the warranty when my stove went out.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Carlette, we're glad to hear your stove got taken care of. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 9th, 2022