Name: 2-10 Home Buyers Warranty
Rating: 4.5

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Deborah Virginia Beach, VA

I had to wait for parts for them to fix my dryer and I had no dryer in the meantime and there deductible is eighty five dollars every time you make a call and I think that is too high.

2 years ago

Reply from 2-10 Home Buyers Warranty

Thank you for your feedback, we apologize for any frustration you experienced and we are here to help. If you'd like please feel free to reach out to us at 800-775-4736.

May. 25th, 2021

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Brian Terre Haute, IN

My furnace has a cracked heat exchanger emitting carbon monoxide. I was promised a replacement system. It has been 42 days since submission of work order in January and the warranty company has not even ordered it!! It's the middle of March! This is not the contractors fault. The warranty company keeps giving me the run around and lying to me. I have been told on three occasions that it would be ordered within 24 hours and when I call back the next week it has not been ordered. If they come through I may give a little higher rating, but at this point I would not recommend them.

3 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Brian. We’re upset that your service request is still unresolved, too, because it’s not fair to you. We will do our best to resolve this problem.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another chance at resolving your issue.

Mar. 18th, 2021

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Antoinette Goodman Buffalo, NY

Every time I use it, I must make several calls to get a service person to my house. I am over charged my service fee and must fight to get back the difference. No one knows what the other person is doing, when you call, they don't know anything about previous calls that you have made about the same subject.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Antoinette, we’re sorry that our service earned us the poor rating you gave. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Mar. 17th, 2021

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Andrea Vekony Tucson, AZ

I've always been able to get hold of them. Our pool pump died and they were able to replace it and send out a qualified technician who installed it.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Andrea, we’re so happy that you had a great experience with the 2-10 Home Buyers Warranty staff. They’re always working hard to help you protect your home, and we’re glad you rated them so highly. They deserve it! Thanks for your continuing business.

Mar. 17th, 2021

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Brian Reynolds Jacksonville, NC

They find the best people to send--good people who are courteous and kind, and ask things like "Are you satisfied with everything?".

3 years ago

Reply from 2-10 Home Buyers Warranty

Hello Brian, we’re so happy you had an excellent experience with our services. We’re proud that 2-10 Home Buyers Warranty exceeded your expectations. Thank you for your continuing business!

Mar. 16th, 2021

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Debra Keefe Laveen, AZ

2-10 has never really been able to help me with my issues. The most recent time I needed to use my warranty was because the washer wasn't working. They connected me with a company that didn't show up until 7:30 pm, and then they promised to come back and repair my washer and they never did. The other time I needed to use the warranty, the same thing happened. They sent me a really bad company who messed everything up and then 2-10 never covered the damages.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hello Debra, we’re sorry and embarrassed that you didn’t receive the assistance you expected. If you’d like, our escalation team can contact you at your convenience.

If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We understand you’re upset, and we want to try to fix it. You’ve trusted us to protect your home, and we want to earn that trust back.

Mar. 16th, 2021

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Cortney Aston, PA

It’s a worthwhile investment. They are always able to answer my questions or hook me up with the service I need. I was able to get a new dryer.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Cortney, thanks so much for your great rating. All of us at 2-10 Home Buyers Warranty want to do everything we can to make protecting your home simple and economical. We’re glad we could help you!

Mar. 17th, 2021

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Bobby Glenn Dale, MD

Service providers have always been outstanding. They live up to their work. When something can’t be fixed, they replace it.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hello Bobby, we’re glad you had such a great experience with our contractors. They work really hard to keep your home humming when you need it most. Thanks for your continuing business with 2-10 Home Buyers Warranty!

Mar. 17th, 2021

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Anonymous Knoxville, TN

Used it for the washing machine and I liked it so well, I signed up for another year. The technician was really nice. Everything worked out well.

3 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thank you for the excellent review. Everyone at 2-10 Home Buyers Warranty is super happy that you want to renew your Service Agreement with us and would also recommend our services! Thanks again for your continuing business.

Mar. 17th, 2021

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Christopher Bakersfield, CA

My dishwasher went out and it took three months for me to get the thing taken care of but they did get me the money to get a new dishwasher eventually.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Christopher, we’re happy to hear that you had a great overall experience with our services. However, we’re disappointed that you had a problem with the independent service contractor we dispatched.
If you’d like to have a quick one-on-one discussion about the issue you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to make sure that you have a more positive experience next time. Thank you for your feedback.

Mar. 17th, 2021

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Amauris Denver, NC

It was mostly a great thing. They did meet most of the guidelines and came out within two days. They were very attentive and quick.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Amauris, we’re happy that your service request went smoothly. At 2-10 Home Buyers Warranty, we take pride in making the service request process as smooth as possible. Thanks for your continuing business!

Mar. 18th, 2021

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Curtis Baytown, TX

Once again I am shopping around for a new home warranty because it has been very negative working with them. There is very little communication. It takes forever to get a hold of them and they’ve hung up on me several times. I’ve also been hold for more than four hours. Recently I had a dryer repair and it took over a week to get parts approved and then the contractor ordered the wrong part and it took another week to get approved for the right one. I was without a dryer for a month before the part came.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Curtis, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Mar. 18th, 2021

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Anthony Gainesville, GA

Have used it multiple times for the heat pump and they have sent multiple companies. Two of the three were incompetent and didn’t fix but kept charging the hundred dollars. They didn’t go to bat for me.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anthony, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Mar. 18th, 2021

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Casey Alabaster, AL

the people who came out were all great at what they did. it was the repair they were after and not trying to sell me something

3 years ago

Reply from 2-10 Home Buyers Warranty

Hello Casey, we’re glad you had such a great experience with our contractors. Thanks for your continuing business with 2-10 Home Buyers Warranty!

Mar. 10th, 2021

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Craig Herring Herndon, VA

Worst customer service, hold times over an hour unacceptable, constantly being transferred between departments, do not believe them when they say a refund for a non repair has been processed as they do not process it. Rude representatives that will put you on what they say a brief hold and never come back, totally unacceptable warranty lack of service.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Craig, thanks for your review. We’re really sorry about the long hold time you dealt with on our phone system. We hate waiting on hold, too, and we really hate making you wait.

If you’d like to have a quick one-on-one discussion about the issue you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
Thanks for trusting us to protect your home. We’ll do our best to make it more convenient for you next time.

Mar. 10th, 2021

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Anonymous Tucson, AZ

Sometimes it takes a long time to get your inquiry when you call them but so far they've taken care of me very well. The service has been good.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hello, we’re glad you had such a great experience with our contractors. Thanks for your continuing business with 2-10 Home Buyers Warranty!

Mar. 4th, 2021

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Vic Guyan Saint Petersburg, FL

I have had 2 claims with them immediately after buying the townhouse, and they have been very responsive with excellent results.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hey Vic, thanks for your fantastic rating. Everyone at 2-10 Home Buyers Warranty works really hard to make it easy for you to recommend our services to others. Thank you for your continuing business!

Feb. 23rd, 2021

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Brassai Sneads Ferry, NC

They are a reputable company. They are easy to use and render a quick response. I called them with a garbage disposal issue and the technician was able to resolve it.

3 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the kind comments, Brassai. We’re glad to read that you’re happy with the services 2-10 Home Buyers Warranty provided you. Our goal is to make protecting your home as simple and economical as possible, and it sounds like we nailed it. Thanks again for your continuing business!

Feb. 8th, 2021

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Kelly Gainesville, VA

Our washing machine broke and they sent out three different technicians to fix it. They sent someone to diagnose the problem, the second person came and diagnosed a different problem, and the third person tried to fix it and didn't. Here we are five months later and it's still not fixed. Their customer service is terrible, and I don't have the words to accurately explain how awful they are.

3 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Kelly. We’re upset that your claim is still unresolved, too, because it’s not fair to you. We will do our best to resolve this service request.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another chance at resolving your issue.

Feb. 8th, 2021

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Davis Medford, NJ

They have been handling our situation for seven months and our air conditioning unit is still not fixed or replaced. I've filed my claim, called every other month, and it's still not fully resolved even though I've paid them $100 to have someone come out and figure out the problem.

3 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Davis. We’re upset that your service request is still unresolved, too, because it’s not fair to you. We will do our best to resolve this problem.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another chance at resolving your issue.

Feb. 8th, 2021

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Suzanne Alpharetta, GA

We've had lots of trouble getting help from people in customer service. It was near impossible to get a clear idea of what was going on from a customer service representative and got different answers from different people. Our heater went out and they gave me an incredible run around. They said what we would pay and what they would pay, but I ended up paying an extra $500 out of pocket because the people installing the heater said they had certain costs that went over the allowable amount 2-10 would cover. I will never renew with this company again because of that.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Suzanne, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Feb. 8th, 2021

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Lenix Escalante Buford, GA

Awesome service, awesome contractors. All questions are always answered, and follow up is conducted after service is completed.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Lenix Escalante, thanks so much for your great rating. All of us at 2-10 Home Buyers Warranty want to do everything we can to make protecting your home simple and economical. We’re glad we could help you!

Feb. 4th, 2021

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Julianne Gardendale, AL

They seem pretty reliable. Hold times can be long and sometimes the contractors they hire aren't the best, but it still beats paying full price for repairs.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Julianne, thanks for your positive rating. More importantly, thanks for your honest feedback about how we can do even better next time.
If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.

Thanks again for your feedback and for your continuing business.

Feb. 4th, 2021

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Nagy Jacksonville, FL

Usually when you call it takes a long time for the providers to actually come to the house. It took about a week to get the dishwasher working. I lost everything in the freezer when the compressor stopped working.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Nagy, we’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve.

If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to learn from this experience for next time. You’re important to us because you trust us to protect your home, and we want to do everything we can to continue to earn your trust.

Feb. 3rd, 2021

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Anonymous Houston, TX

My garbage disposal broke and I actually got a whole new garbage disposal out of the warranty. It is very easy online and a good value.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Anonymous, we’re so happy to read that you had a great experience with our services. Our goal at 2-10 Home Buyers Warranty is to make the service request process as easy for you as possible. We’re glad we could help you!

Feb. 2nd, 2021

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Anna Bogart, GA

I needed to use the warranty on the fifth of July for my air conditioning and I kept getting the run around from the warranty company and the subcontractors and the warehouse. There was some miscommunication and the product was not ordered in a timely manner. I did not get it fixed until November.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anna, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Feb. 2nd, 2021

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Anonymous Tucson, AZ

I’ve used my warranty to have a heater repaired and it is working fine now but it is too much money for a service call.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi, we’re so happy that you had such a positive experience with our staff. Thank you for your feedback and your continuing business with 2-10 Home Buyers Warranty!

Feb. 2nd, 2021

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Brenda Evans, GA

Support is always responsive. Everything they’ve done has worked and if they do have to come back they make sure we are not recharged.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hey Brenda, thanks for your fantastic rating. Everyone at 2-10 Home Buyers Warranty works really hard to make it easy for you to recommend our services to others. Thank you for your continuing business!

Feb. 2nd, 2021

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Diane Scottsdale, AZ

I had a leaky dishwasher and I had to wait a week for a repairman to come and when he did he said they should have sent a plumber instead and he said they would contact me but they never did. They did respond after my second or third call but their response were not particularly helpful. It took several days to get told they were not going to cover it.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Diane, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Feb. 2nd, 2021

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Anonymous Raeford, NC

Some contractors are not adequate. Sometimes they show up and take the seventy five dollars and that is the last you hear from them. They are inconsistent on what they say they’ll cover from customer service rep to customer service rep.

3 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for your comments about your service request experience. We hate letting our clients down, and we want to try to make it right.

If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.

We hope you’ll give us another chance.

Feb. 2nd, 2021

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Anonymous Marietta, GA

Great service. They sent someone out with in two days to check out my problems. It does take too long a time on hold in order to speak to someone.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi, thanks so much for your great rating. All of us at 2-10 Home Buyers Warranty want to do everything we can to make protecting your home simple and economical. We’re glad we could help you!

Feb. 9th, 2021

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Dale Chesapeake, VA

I don’t know if it is worth the money but I did have a great experience when I needed my heating pump fixed. He came very quickly and was very knowledgeable. I am still waiting for my washing machine to be resolved. It’s been over a month.

3 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Dale. We’re upset that your service request is still unresolved, too, because it’s not fair to you. We will do our best to resolve this problem.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to get this right. We hope you’ll give us another chance at resolving your issue.

Feb. 9th, 2021

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Christopher Hampton, VA

The service is great. Every time I’ve ever needed something, I’ve gotten somebody out to my house within a day or so.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Christopher, we’re so happy to read that you had a great experience with our services. Our goal at 2-10 Home Buyers Warranty is to make the service request process as easy for you as possible. We’re glad we could help you!

Feb. 9th, 2021

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Sabrina Fayetteville, NC

It was easy to access the online services to put in a request for an item. We haven’t had any issues with the contractors they’ve sent.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hello Sabrina, we’re glad you had such a great experience with our contractors. Thanks for your continuing business with 2-10 Home Buyers Warranty!

Feb. 3rd, 2021

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Anonymous Yulee, FL

Customer service is great. The company they dispatched was not very good at all. They couldn’t come out because of covid so they had to dispatch a new one.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hello Anonymous, we’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve.

If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to learn from this experience for next time. You’re important to us because you trust us to protect your home, and we want to do everything we can to continue to earn your trust.

Feb. 3rd, 2021

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Anonymous Tucson, AZ

I’ve used the warranty a couple of times for plumbing or electrical issues. I don’t have nay problems with it though sometimes customer service is closed.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Anonymous, thanks for your positive rating. More importantly, thanks for your honest feedback about how we can do even better next time.
If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.

Thanks again for your feedback and for your continuing business.

Feb. 3rd, 2021

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Benjamin Palm Springs, CA

Hold times are way too long when you have to call in but other than that it was very easy to have someone repair my sink disposal. They were the same day.

3 years ago

Reply from 2-10 Home Buyers Warranty

We’re happy that you enjoyed working with 2-10 Home Buyers Warranty, but we want to apologize for the long hold times. We know how busy you are, and we don’t want to be the ones holding you up. We’ll do our best to respond more quickly next time.

If you’d like to have a quick one-on-one discussion about the issue you had, we’d love to chat with you. Just send us a private message on our Facebook Page

Feb. 8th, 2021

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Jeanine Blythewood, SC

Never have an issue any time I call with anything. Haven’t had a bad experience. Every time I use my warranty it is always a good experience.

3 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for your excellent rating for 2-10 Home Buyers Warranty. We’re always looking out for our clients, and it’s great to hear when things go so well. Thanks for your continuing business. Happy home owning!

Feb. 8th, 2021

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Patricia Las Vegas, NV

Had a problem with one plumber, he did a lousy job. I would never have him back again but they normally come in a reasonable amount of time and fix the problem.

3 years ago

Reply from 2-10 Home Buyers Warranty

thanks for your positive rating. More importantly, thanks for your honest feedback about how we can do even better next time.
If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message Facebook Page or call 800.775.4736 and we can discuss.

Thanks again for your feedback and for your continuing business

Feb. 8th, 2021

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Patricia Fortson, GA

My air conditioner broke in march. I called the guy to come out. It cost me a hundred dollars and three months later it is not working again. A different guy from a different company comes out and they charge me another hundred dollars and told me it would take at least three months to get the parts. They told me they would refund me the hundred dollars but I never got it. It also took four times to get my stove repaired.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Patricia, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Feb. 9th, 2021

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Sherry Betts Round Rock, TX

Easy process for service requests and over all quality technicians. I have always received prompt service and all of my repairs have been completed. Great overall coverage and not a nightmare battle for any claims made.

9 months ago Edited July 19, 2023

Reply from 2-10 Home Buyers Warranty

Hi Sherry Betts, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 28th, 2023

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John Tucson, AZ

We have had a good experience with 2-10 Home Buyers Warranty. We have had to file claims several times and there has always been a quick response by contractors --- much faster than if we called for repair service on our own. We have renewed our coverage several times.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi John, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 3rd, 2023

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Staci Thornton Jacksonville, FL

I like the ease of filing claims online but when our air conditioning went out in August in Florida, it took over a week to get everything sorted and we ended up paying for the part just to get it done because we couldn't live in our house at 90 degrees. I wish certain things like water heaters and air conditioners were moved to the priority list so people didn't have to live without hot water or AC.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Staci Thornton, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 3rd, 2023

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Verified Customer

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Samuel Sherrow Aurora, CO

I have received great service for the items I have had worked on. My favorite part is I do not need to know great technicians or companies. 2-10 does all the work finding them for me.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Samuel Sherrow, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 3rd, 2023

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Verified Customer

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Ramesh Greensboro, NC

I find this 2-10 home warranty company to be reliable and dependable No one wants something to break down. But it does happen And that’s the time 2-10 co. So far have been very efficient

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Ramesh, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 3rd, 2023

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Ernest Cook

THIS IS a FIRST CLASS HOME WARRANTY COMPANY I RECEIVED SUPERIOR SERVICE THROUGHOUT MY EXPERIENCE 👍🏿 Thayer Electrcal Servus was dispatched to fix my problem and I couldn’t have been more pleased with everything 👍🏿👍🏿👍🏿👍🏿👍🏿 Ernest C., Jr. M.D. FAAFP, FABFP

4 weeks ago

Reply from 2-10 Home Buyers Warranty

Hi Ernest Cook, we're excited to hear about your experience. Thank you for sharing and being a part of 2-10 Home Buyers Warranty.

Mar. 25th, 2024

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Deborah King Houston, TX

Ease of use and convenience in finding a repair technician.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Deborah King, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 11th, 2024

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Della Lightfoot Gainesville, GA

We always receive the service that we ask for.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Della Lightfoot, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Mar. 1st, 2024

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Verified Customer

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Gwendolyn Jacksonville, FL

I like when I enter my request they respond immediately the technician that they sent me was very helpful and respectful although I have a order that’s still open because the technician doesn’t know how to handle the problem.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Gwendolyn, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Mar. 31st, 2023

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Verified Customer

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Emily Gesell Phoenix, AZ

The online portal is completely inefficient. You can't do anything with it besides initiate a claim. To get more information or request anything else, you must call and the wait times are way too long. Additionally, contractors have informed me that 2-10 low-balls them and doesn't pay them what they need to get the job done. That being said, I've had one successful claim (but it took wayyyy too long due to 2-10 insisting on supplying the part and then taking weeks before admitting they couldn't get it and letting the contractor do it). My second claim is in progress, but has had no updates or information provided.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Emily Gesell, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Mar. 30th, 2023