Name: Vivint
Rating: 3.4

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JAMES HORSEY Lawton, OK

Company has it good points. My two issues is the carbon monoxide detector keeps malfunctioning had it replaced twice and guess what?? Its malfunctioning again within a one year period. Ever hour it makes a loud noise on the panel at 10 after the hour everyday every hour. The long contract I am not a fan of either. The phone app is a nice feature and works pretty well along with the door bell motion detection camera provided that you have your settings correct.

6 years ago

Reply from Vivint

Thank you for your feedback James. We appreciate your honesty about your experience with us and would love to look into your concerns further. Please give us a call at 1-800-216-5212

Mar. 8th, 2020

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Jeannette Calhoun Houston, TX

It was great. Called on a Tuesday, could see me next day but had to work so scheduled for Saturday between 8-12. They were there at 8:00, solved the problem in less than 15 minutes.

6 years ago

Reply from Vivint

Thank you for your feedback Jeannette! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Gustavo Rebello Gainesville, FL

it was 5 pm when the Vivint representative knocked on my door. By 8 pm a complete system was installed: cameras, smart thermostat, everything. How's that for customer service?

6 years ago

Reply from Vivint

Thank you for your feedback Gustavo! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Pat F West Des Moines, IA

They need to drop the contract stipulation and instead charge for the equipment that is installed, and lower their price about $10/month. It slipped by us that we were locked in for 5 years. When we moved after 2 years we had to remove the wall panel OURSELVES so we could have it installed in the new house. We called the company to get help and the cust. rep. had to get help in order to tell us how to do it. However, whenever our alarm has gone off we have been contacted immediately.

6 years ago

Reply from Vivint

Thank you for your feedback Pat. We appreciate your honesty about your experience with us and would love to look into your concerns further. Please give us a call at 1-800-216-5212.

Mar. 8th, 2020

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Erika Spanish Fork, UT

We've had Vivint for 4 years now. Never had any problems whatsoever. It brings me great peace of mind every night that I tuck my kids in and set the alarm, knowing we're all a little safer.

6 years ago

Reply from Vivint

Thank you for your feedback Erika! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Marie

After 1 month of being installed, we had to replace one of the automatic door lock. It was replaced after 1 week by a technician. We told the technician that it might be the way the latch/bolt was aligned and is rubbing so it’s having a hard time auto locking. But he didn’t listen. Then after another month, the new lock was acting up again and needed to be replaced. This time they told us they will ship us a new one and we need to install it ourselves. This third lock we tried installing ourselves but it wasn’t connecting to the panel so the service rep reseted the entire alarm system and that’s when everything got disconnected and they couldn’t fix the problem over the phone. So they scheduled a technician to come but it was scheduled 3 weeks later. They said there was nothing they can do and there was no manager we can escalate to (which is a lie), So fine we waited 3 weeks and even had to reschedule our daughters doctors appointment. On the day of our appointment, the technician never showed up because he got stuck at his previous appointment and his supervisor wouldn’t approve his overtime. Then they tried rescheduling a week later! My husband had to get really mad and finally they gave in and got us the next day appointment. The technician came the next day and finally fixed it and agreed with us that the bolt and latch didn’t align.

6 years ago

Reply from Vivint

Thank you for your feedback Marie. We appreciate your honesty about your experience with us and would love to look into your concerns further. Please give us a call at 1-800-216-5212.

Mar. 8th, 2020

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Wayne Morgan Valrico, FL

I had been considering investing heavily in smart home security gear for a couple of years leading up to a Vivint door to door salesman coming to my house early this year. I knew there were a number of brands and types that did not work together easily. The Vivint salesperson did a good job at convincing me that their unified system would cover everything that I was looking for at the same price or cheaper than if I purchase the devices off the shelf and installed myself. So after financing around $2,500 with of equipment at 7pm the night before heading out of town, I was signed up for Vivint. I was told they could come install everything that same evening. Come to find out the installer arrived within the hour, but did not finish installing everything until almost 2am which is ridiculous. We purchased almost everything available, including 2 outdoor cameras, 1 indoor camera, the doorbell camera, a smart lock for the front door, garage door switch, sensors for all doors, a glass shatter sensor, motion sensor, smoke alarm, DVR for video recording and I think a little more. And for the first couple of days everything seemed amazing. However since then many things have gone wrong. We began noticing that the outdoor camera facing our driveway was constantly losing signal and therefore not recording anything. This became a major issue when we found one morning that both of our cars have been broken into. The one time that we really needed the cameras to work, it was not working, and come to find out the entire security system was not working because the panel had locked up. On top of this the thermostat they installed was fluctuating wildly, and the alarm system was not arming consistently when we locked the front door. We called the company and they had some technicians come out the next day and work for a few hours to fix it all. They installed an additional router and WiFi repeater to fix the signal going to the camera outdoors, and replaced the thermostat. They also rebooted the panel and said that everything should be good now. However fast forward another month, and the panel has frozen up multiple times, the camera still does not work outdoors 90% of the time, the router they installed was interfering with my normal Internet router causing extremely slow speed’s throughout the house, and the door is still not liking and arming the system as it is supposed to. We found our iPad with a broken screen in our living room, and went to go look at the footage to see what happened, she conveniently find a one hour gap in the video because the panel had locked up and lost Wi-Fi signal and stopped recording for the one hour win whatever happened occurred. We on top of all of this started finding that our bill was coming in at double the amount is supposed to. Upon closer inspection we realized they without any notice started charging us double but only every other month. This happens with no notification of any sort that they changed our entire billing set up. I cannot express how much I wish I had of never signed up for the service.

6 years ago

Reply from Vivint

Thank you for your feedback Wayne. We appreciate your honesty about your experience with us and would love to look into your concerns further. Please give us a call at 1-800-216-5212.

Mar. 8th, 2020

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Barry Molder Fountain Hills, AZ

Make sure you read fine print. If you move anytime during your contract, you are responsible to balance of contract. They offer you to take it with you, but you will have to pay for set up, even if it means a longer contract. Then after you have moved and you are paying (if can't drag new buyers to assume balance), no matter how many times to ask to prepay with a discount, the verbal contact has no bearing - to must cancel contract prior to 30 days of end of contract. We did not have to call for assistance, other than if there was a storm, and then the alarm out go off several times after you contact them.

6 years ago

Reply from Vivint

Thank you for your feedback Barry. We appreciate your honesty about your experience with us and would love to look into your concerns further. Please give us a call at 1-800-216-5212.

Mar. 8th, 2020

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Grandma R Bay City, MI

Have had great service and assistance when needed. Love feature of being able to arm or disarm when 1,200 miles from home by going online. Also through online can see activity when away from home.

6 years ago

Reply from Vivint

Thank you for your feedback Grandma R! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Trenton

I had problems at the start but Vivint got things fixed and its working great I've had them about 3 years now and I have expanded the system with cameras and detectors and door locks. Billing is every month like clock work.

6 years ago

Reply from Vivint

Thank you for your feedback Trenton! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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[email protected]

Great service. They always call me over the intercom if I don't put in my security numbers correctly. They always ask me for my security pass code. Very timely and great customer service.

6 years ago

Reply from Vivint

Thank you for your feedback Eric! We are so glad to hear about your experience with us, and we appreciate the opportunity to protect your home and family. When you have a chance, contact our chat support team to get your unique referral code using this link:

Nov. 28th, 2019

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Joy Ogden, UT

We have had Vivint for over 6 years. Last month one of my motion detectors stopped working. I called Vivint and they said they would send me a new one and they would wave the shipping fee to return the broken one back. A week later package came from vivint and when I opened it there was a wifi extender not a motion detector. I called them again and a very Rudd man told me that he could not do anything until I sent him the motion detector and that I would be charged the shipping on the wifi extender. I told him I was not paying shipping on something they sent that was not what I needed. I hung up because I was tired of lessening to him. The next day I called and a nice young man answered and said he would send a motion detector asap and that I could use the shipping label he was sending to reture the broke detector and the wifi extender at Vivint's cost. Then the detector came I called tech support to set it up. The girl I talked to said again it was the wrong one. She had me move the downstairs detector to the main floor so it would monitor the doors and she would send anout so i I could replace the one from down stairs. When this one came. I called again. I talked to another guy. He said to put the downstairs o e back downstairs and he would get the new one set up on the main floor. He told me what to do and got it set up. I THOUGHT.......WRONG. In the middle of the night my alarm went off saying it was being armed away. Hello. I was asleep because it was one in the morning. Again I called. They said that the new one was not put in lagacy mode and the sensor fried so again they wou,d send another one. A week later it came. I called tech support to set it up. I explained that it needed to be put into lagacy mode. They said that was not going to be a problem. Again we set it up. Two hours later it stopped working and now the downstairs one has stopped. Again I call them and they say I need a tech guy to come to the house and they said I need to pay a minnumin of FIFTY DOLLARS for him to come out. I asked why I ha e to pay them when they cannot get the equipment they send out to work the right way. They said it my equipment not theres. So a month and a half later I don't have working motion detectors and I am looking for a new security company

6 years ago

Reply from Vivint

Thank you for your feedback Joy. If there is anything that we can assist with regarding your system, feel free to contact our chat support team using this link:

Nov. 28th, 2019

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rick Sterling Heights, MI

everything works great. only down fall was could not use my pre existing outdoor siren which I love because it super loaded and draws attention. also could tie into my motions I already had. other than that I like my system.

6 years ago

Reply from Vivint

Thank you for your feedback Rick! We are glad to hear that you're enjoying your system. When you have a chance contact our chat team to get your referral code that can lead to some really great perks. You can reach them directly through this link:

Nov. 24th, 2019

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peggy cherry Fayetteville, NC

I had them for a month. They are a good company but I felt more secure with my original company. The salespeople I met in Sam's were very nice and informativie. When I spoke with customer service they were patient and kind in answering my questions.

9 months ago Edited July 14, 2023

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Lauren King New Orleans, LA

The overall monitoring service is good but if something goes wrong with your equipment, you're expected to be a trouble shooter. You can spend over an hour on the phone rebooting the system only to have to pay for a technician to finally be sent out to fix the problem. Other than that, I've been okay with our system.

9 months ago

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Shirley Vickinovac Lincoln, NE

My husband has Vivant at his apartment while he is working out of state. It is nice for him to be able to control the air temperature in his apartment through the app and it notifies him if there are other issues. It is fairly expensive though.

9 months ago

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Delisa Rideout Wasco, CA

I used to like this company more before we had some recent updates done. We have had a few technical issues but some have not been resolved. The biggest problem is that we have scheduled service to come out three separate times to help us troubleshoot some of our issues and every single time the person has no showed. when I call to inquire about it, they tell me it's because they use a separate third party for booking service calls. I became so frustrated that I didn't even want the service anymore, but it doesn't make sense to cancel when I still have to pay for the rest of our technology upgrade.

10 months ago

Reply from Vivint

Hi Delisa. Thank you for your feedback. We're sorry to hear you've had a negative experience with Vivint. We'd love to get you in touch with a supervisor who can look into this for you. Please contact us by calling 1-800-216-5232.

Oct. 23rd, 2023

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Brian Blank Miami, FL

I use for both my homes. They offer an app to control security, locking and unlocking of electronic door lock, and camera visuals from my phone and have many other features. Been very reliable for past few years and never had an issue with billing or anything else.

1 year ago

Reply from Vivint

Hi Brian. Thank you for sharing your great experience. Please let us know if there's anything we can do for you by contacting our Customer Loyalty team at 1-800-216-5232.

Feb. 20th, 2023

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Brad Kendzora Clovis, CA

Hardware was Expensive. I was able to get a discount on monthly monitoring for a few months after I purchased (and finance the package). The discount expired and I was able to get another monitoring discount after I paid the system off (buy it out promise). I'm not sure how long the discount will last (when I was negotiation keeping the system, the rep didn't make it sound like it was a limited time discount, but time will tell).

1 year ago

Reply from Vivint

This is great feedback, Brad! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232. Or you can use our chat option at https://www.vivint.com/company/contact-us?email-chat=1

Sep. 6th, 2022

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Michelle Crane Phoenix, AZ

I like that vivint has a $0 activation fee and they have a short 3 question survey you can take to get a free quote on how much a home security system will cost you. Very easy and seamless process for getting started and getting estimates quickly

1 year ago

Reply from Vivint

This is awesome! Thank you for sharing, Michelle, and for choosing Vivint! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232. Or you can use our chat option at https://www.vivint.com/company/contact-us?email-chat=1

Jul. 12th, 2022

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Roxanne Matthews Washington, DC

Vivint has been an alright surveillance thus far. Vivint installed a security surveillance system with 2cameras & motion detectors. Not filled with joy my camera's go offline & I can't see what's going on. Although you might have to call them a total of over 10 times like myself. Fortunate each time y'all talk to a tech & they'll walk you or whomever through my situation and yours. Fearless Friday 👐🏾😉

1 year ago

Reply from Vivint

That's what we like to hear, Roxanne! We appreciate you giving us your feedback! Thanks for choosing Vivint to protect your home and family!

Jul. 6th, 2022

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James Singleton New Orleans, LA

What I like most about Vivint is their responsiveness to any and all issues I have presented about my alarm system. They have been very attentive to my issues and needs. And they were very quick and professional in their installment of their equipment.

1 year ago

Reply from Vivint

That's what we like to hear, James! Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, give us a call at 1-800-216-5232. Or you can use our chat option at https://www.vivint.com/company/contact-us?email-chat=1

May. 10th, 2022

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Angela Moisant Choctaw, OK

We just signed up with Vivint and we love it so far! The outdoor cameras have 2 way communication and send a warning whistle to any lurkers to let them know they are being watched. They also included the doorbell camera for free! The young man who came by was extremely helpful and had technicians out the same day to do the installation.

1 year ago

Reply from Vivint

That's what we like to hear, Angela! Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, give us a call at 1-800-216-5232. Or you can use our chat option at https://www.vivint.com/company/contact-us?email-chat=1

May. 10th, 2022

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Cierra Gohlke Grand Blanc, MI

I had never used Vivint until I moved into my first home 4 years ago. It was a game changer! Best security system I've used; we have the camera doorbell which senses movement and takes a short video for us to view later. I also love that I can control my garage door and deadbolt from my living room! Best security choice, thanks Vivint!

2 years ago

Reply from Vivint

That's what we like to hear, Cierra! Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, give us a call at 1-800-216-5232.

Mar. 10th, 2022

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Gabriela Villasenor Santa Clarita, CA

What I like about the company is that whenever I need any assistance it is easy to get in contact with them. What I like least about is that, with my last contact with them I was told that because The sensors used were from a previous company I had before and because of this any malfunctions will not be covered by them. If I had this information before the installation I would have had the installer install their products.

2 years ago Edited May 10, 2022

Reply from Vivint

Thank you for your feedback. We appreciate you sharing your experience and love to hear from happy customers!

Feb. 21st, 2022

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Luke Swierczynski Waterford, MI

Gave Vivint a try because the home we purchased had the sign in the front yard and already had most of the hardware built into the home. Just needed to reactivate it. Had no complaints. The service and interface was nice. Eventually opted for a personal system that we can run with no monthly monitoring fee to keep video etc.

2 years ago

Reply from Vivint

We are committed to creating amazing experiences for our customers every day. We're sorry to hear you switched to another system and if we’ve fallen short of your expectations in any way, we want to hear about it. Please contact our Support Team at 1-800-216-5232 so that we can find ways to improve.

Feb. 21st, 2022

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Audrey Macfarlane Dallas, TX

My parents have Vivint installed at their home and I've actually worked for Vivint for the last two years. I love their alarms and the simplicity of the product, it's up-to-date, high-tech, and easy to use. I go to sleep easy at night knowing my parents are safe.

2 years ago

Reply from Vivint

That's what we like to hear, Audrey! Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, give us a call at 1-800-216-5232.

Jan. 30th, 2022

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Alex Gohlke Franklin, MI

excellent security system. the wireless connectivity for various sensors and locks is a great help in making me fell safe and secure in my home. battery monitoring of my CO2 and smoke detectors as well as front door lock and door bell monitoring are great features

2 years ago

Reply from Vivint

That's what we like to hear, Alex! Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, give us a call at 1-800-216-5232.

Jan. 30th, 2022

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JE

Installed a Vivint system in my house and he loves it. The only downside is that this system utilizes the wifi for data storage and it uses a lot of data. The ease of access is great and they provide tagging for people and packages. We love that

2 years ago Edited January 12, 2022

Reply from Vivint

That's what we like to hear, JE! Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, give us a call at 1-800-216-5232.

Jan. 12th, 2022

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Jonathan Heng Los Angeles, CA

The system is affordable and they offer buyouts from your current companies. Unlike with the ring cameras, there’s no extra charge for the video recording with the front door cameras. They also are able to transfer old systems to their units which handle thermostats, security cameras, door sensors, etc. the only reason I have for not giving them 5 stars is that their app runs poorly as far as answering the doorbell camera. When I try to answer the doorbell from my phone, it crashes or freezes.

2 years ago Edited May 10, 2022

Reply from Vivint

This is great feedback, Jonathan! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Jan. 4th, 2022

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Bob Trammell Los Angeles, CA

I had Vivint install an alarm system in my home and used it for about 10 years before switching to another company. Their alarm monitoring is excellent. Unfortunately, you pay for that as their prices are very, very high. When they lower their prices, they only do so for new customers. As an old customer, I had to check regularly and request the lower price - usually by threatening to leave if they didn't give it to me. Your monthly rate doesn't include any Maintenace on the equipment they installed. When one of my cameras died, they wanted$150 to replace it. I checked and could buy an identical camera for $75 online. That was the final straw, so I canceled them and put in a Ring System myself.

2 years ago

Reply from Vivint

Bob, thank you for your feedback. Please give us a call at 1-800-216-5232. We want to make sure your issue is resolved.

Jan. 4th, 2022

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Ron Wisdom Glendale, AZ

The most enjoyable aspect of dealing with Vivint is dealing with Customer Service when we started the experience. The Service tech whom came out to install was wonderful and as of yet we have had a need for a return visit, system operates as expected. Just moved and used as a selling bonus

2 years ago

Reply from Vivint

This is great feedback, Ron! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 29th, 2021

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J. Garrett Lansing, MI

I was concerned when I had Vivint as it was a new company. However, they surpassed all my expectations and my then husband and myself kept using their program for quite a few years. When I tripped our system, customer service was excellent in assisting me. I was so embarrassed! They assured me I was not the only one who ever did that!

2 years ago Edited October 28, 2021

Reply from Vivint

This is great feedback, J. Garrett! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 28th, 2021

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K.M. P. Charlotte, NC

Great customer responsiveness, price is decent but more expensive the others. The app with service is great for monitoring all the bells & whistles that go with the alarm system. Very professional installation & demonstration of the system. No contract being locked into is the BEST feature!

2 years ago Edited October 28, 2021

Reply from Vivint

This is great feedback, K.M.P.! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 28th, 2021

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stevey shumway Provo, UT

Vivint is a great company, they provided great home security for my house. The man selling to us was very respectable and professional. I never felt I was taken advantage with for what I was paying for. I would recommend their security business to my friends.

4 years ago

Reply from Vivint

Thanks for the feedback, Stevey! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 2nd, 2020

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take7 Sandy, UT

No one better for home security. Can go big or small with all the things you need. Their stuff is so good you want to get everything. App connection and updates, live watching is the best with kids at home or house sitting or just away. I can get carried away with what I think I need from them. High tech but simple and useful!

4 years ago

Reply from Vivint

Thanks for the feedback! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Feb. 20th, 2020

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Ron Vincent Magna, UT

We’ve had an account with Vivint for two years. We’ve had great customer service with this company. We’ve had several false alarms which was our errors but they’ve been very friendly and professional. We live the peace of mind by having this system. We were burglarized which is the reason we chose this system. Very pleased!!

4 years ago

Reply from Vivint

Thank you for your feedback Ron! We are so glad to hear about your experiences with us over the past two years. It is great to know how your system is increasing the peace of mind you and your family have. When you have a chance, contact our chat team to get your unique referral code using this link:

Feb. 22nd, 2020

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Katie Carver Cheyenne, WY

We have had Vivint for our home security for several years. My husband often travels for work and I feel safe at home because of our security system. The customer service has been helpful when we’ve had questions or concerns.

4 years ago

Reply from Vivint

Thank you for your feedback Katie! We are so glad to hear about your experiences with us through the years. It is great to know that your system gives you peace of mind while your husband is away. When you have a chance, contact our chat team to get your referral code using this link:

Feb. 22nd, 2020

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Mrs.LadyTee Gulfport, MS

We are new customers and thus far, we like this service. We have the ability to secure our home even if we are not physically there. We can also control our thermostat. Having that option has reduced our power bill. I would recommend this to my friends and family

4 years ago

Reply from Vivint

Thanks for the feedback! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Jan. 15th, 2020

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Andrea C Moran-Melendez Jacksonville, FL

Vivint has honestly been a life-changer for my family and it has brought us so much ease. It is nice being able to see who is coming in and out of the house on your phone as well as be able to talk to people who are coming through your front door from your phone rather than peek through the blinds.

4 years ago

Reply from Vivint

Thank you Andrea for your feedback! It is so good to know that you're enjoying your system. When you can, reach out to our chat team to get your referral code using this link:

Jan. 1st, 2020

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Rosann Stanko Logan, UT

The Vivint sign in my yard and the stickers on my windows give me peace of mind. I’ve liked the way they call and check when the smoke alarm goes off or the police come and check on us when the alarm goes off and we are unable to turn it off. Their sign and stickers faded in the sun and they charge to replace them though. I do recommend that they answer their phone sooner and don’t go through all of the advertising, especially when I have an emergency.

4 years ago

Reply from Vivint

Thank you for your feedback Rosann! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 10th, 2020

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Scott Orem, UT

Vivint home security has been a game changer for my peace of mind. With all of the options Vivint gives you I feel like I have everything at the touch of a button. The app is awesome and makes it easy to control while away. Now I know I could never go back to life before Vivint.

4 years ago

Reply from Vivint

Thank you for your feedback Scott! We are so glad to hear about your experiences with us and how your system gives you peace of mind. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 10th, 2020

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Verified Customer

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Mariana Duenas Live Oak, CA

Great service and customer care. Always very attentive and their resolution is fair.

2 years ago

Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 27th, 2021

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Verified Customer

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Drew Gill Bel Air, MD

User friendly, high quality product. Great usage of the latest and greatest technology.

2 years ago

Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 27th, 2021

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Verified Customer

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Ralph Mariscal Vallejo, CA

Been with them since they first took over our account. Have always been treated professionally.

2 years ago

Reply from Vivint

This is great feedback, Ralph! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 21st, 2021

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Verified Customer

star star star star star

Patricia D Cruz Fairfield, CA

team is responsive to all alarms. The system is very user friendly and easy to manage.

2 years ago

Reply from Vivint

This is great feedback, Patricia! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 21st, 2021

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Verified Customer

star star star star star

Kim Stepka Fort Smith, AR

It works and is pretty easy to operate. I like being able to see who is at the door.

2 years ago

Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 12th, 2021

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Verified Customer

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Dorothy Rainey Waterloo, IA

This is the only security system I have owned. Since my purpose, I'm sure other systems are on the market.

2 years ago

Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 12th, 2021

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Verified Customer

star star star star star

Veronica Laplace, LA

Excellent great customer service. I can monitor from my phone. Good view and excellent quality.

2 years ago

Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232

Oct. 11th, 2021

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Verified Customer

star star star star star

Annette Little Rock, AR

Good security. Great customer service. The best part about it is the lay out of the system.

2 years ago

Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232

Oct. 11th, 2021