Vivint Smart Home offers comprehensive home security and home automation solutions for more than one million customers across the United States. Vivint provides wireless home security systems with 24/7 professional monitoring and a lifetime equipment warranty. Its systems are professionally installed and supported by 24/7 customer service teams.

The company has been in business for 20 years and has received various industry awards, including the PCMag Editors’ Choice Award, U.S. News & World Report's Best Home Security System of 2019, Business Intelligence Group Excellence in Customer Service Award, and more.

Continue reading for The Good, The Bad, and The Bottom Line about Vivint Smart Home, and check out customer reviews of its home security and home automation.

Go Directly to Vivint Smart Home Customer Reviews

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The Good

  • Vivint Product Ecosystem
  • Professional Installation
  • 24/7 Professional Monitoring
  • Vivint Equipment Warranty
  • Compatibility with Smart Home Devices
  • Product Financing
  • Vivint App
  • Vivint Outdoor Camera Pro with Smart Sentry™

Vivint Product Ecosystem

Vivint offers a comprehensive smart home solution, including a control panel hub, security cameras, home automation devices, a connected car device, and security and safety sensors. Customers can also finance their products to get a complete smart home at the start without paying for everything upfront. Here's a detailed list of Vivint's offered products:

  • Vivint Smart Hub — Single touchscreen hub to connect and control your entire smart home. Easily check the status of your system, and quickly communicate with emergency services.
  • Vivint Doorbell Camera Pro — Video doorbell that lets you answer your door from anywhere. Integration with locks and garage doors gives you full control of access to your home.
  • Vivint Outdoor Camera Pro — Vivint's video surveillance camera that can intelligently identify and automatically deter a true threat. It doesn’t just record the crime; it helps prevent it.
  • Vivint Indoor Camera — Indoor camera that lets you see, speak, and stay connected to your home and loved ones.
  • Vivint Playback — Playback ability that lets customers record 30 days of continuous video from up to four cameras to their Vivint Smart Drive and access it remotely from their mobile device.
  • Kwikset Smart Lock — Smart lock that provides secure, keyless access from anywhere and can even tell you who unlocked a door and when.
  • Garage Door Controller — Garage door remote that allows customers to open or close their garage door remotely from Vivin't mobile app.
  • Vivint Thermostat — Smart thermostat that lets you control the temperature in your home from anywhere. It can also automatically adjust to keep you comfortable when you’re home and save you money when you’re away.
  • Vivint Car Guard — A way to monitor whereabouts of your vehicle, car maintenance updates, or mechanical issues, all through the same mobile app.
  • Vivint Smart Sensor — Window and door sensor that enables customers to ensure doors and windows are secure.
  • Vivint Motion Sensor — Equipment that lets customers track movement in their homes with the passive infrared motion detector.
  • Smoke Detector — Sensor that sends a signal to the panel when smoke is detected, sounding a loud smoke alarm and alerting monitoring immediately to dispatch authorities.
  • Carbon Monoxide Detector — Sensor that sends a signal to the panel when excessive carbon monoxide levels are detected, sounding a loud local alarm and alerting monitoring immediately to dispatch authorities.
  • Vivint Water Sensor — Water sensor that notifies customers of leaks and floods inside the home, as well as freezing indoor temperatures that may lead to bursting pipes.
  • Glass-Break Detector — Sensor that alerts customers if a window is broken in the home.

Professional Installation

The home security company offers security systems that are professionally installed by a Vivint smart home pro. This means that your sales rep will schedule a smart home pro to come to your home, consult with you on what your home might need, and help you determine where all the products should go. The technician connects your entire system for you and then shows you how to use it before leaving.

24/7 Professional Monitoring

Vivint includes 24/7 professional monitoring by security certified agents. If homeowners want peace of mind that their houses will be protected at all times, monitoring is an important part of proper home security.

24/7 monitoring means that your alarm will send a signal to a professional monitoring center when a sensor detects a break-in, smoke, or carbon monoxide. The monitoring center will then contact you through the system's cellular two-way communication to verify whether the alarm is an actual emergency or a false alarm.

Vivint Equipment Warranty

All Vivint equipment is under a lifetime warranty, while installation comes with a 120-day warranty. After 120 days, service calls are $49.

Compatibility with Smart Home Devices

A useful offering from Vivint is its compatibility with the Google Assistant and Amazon Alexa, which allows homeowners access to voice-controlled control features. Vivint is also compatible with other popular technology, including the Nest Learning Thermostat, Nest Thermostat E, Philips Hue lightbulbs, and Z-Wave Alliance certified products.

Compatibility with these smart home products is especially helpful for improving energy efficiency in your home. 

Product Financing

Customers have the option of a zero-percent interest loan for 42 or 60 months, so they can get a complete Vivint security system without having to pay for everything upfront (as with DIY systems). The accompanying service contract matches the term of the loan so that customers have service while they are paying off the products. Once a customer pays off their equipment loan, they have the ability to go to a month-to-month service subscription.

Vivint App

The Vivint Smart Home app is available in the app stores for both iPhone and Android devices, and you can use it to manage and control your Vivint system from anywhere. Customers can also use the Vivint app to set up rules for certain events to happen automatically when triggered by other products or at specific times during the day. For example, you can have your doors automatically lock every night at 10:00 PM or have your indoor camera record a clip whenever the front door is opened.

Vivint Outdoor Camera Pro with Smart Sentry™

Vivint has an outdoor camera called the Vivint Outdoor Camera Pro. The camera includes two-way talk, hybrid wired Wi-Fi connection, a customizable surveillance zone, a 4K sensor with 1080p quality with HD zoom, a wide-angle lens with a 140-degree view, and night vision. The camera even includes what Vivint calls Smart Sentry™, which is an LED ring light on the camera that lights up and plays an alert sound to let intruders know they've been spotted.

When the camera detects motion and a person is in the camera's view for too long, that's when Smart Sentry™ is triggered. You can customize notifications so that the camera will notify you when any person approaches. If you want notifications to be more specific, you can set the alert to only notify you when someone may be loitering. The camera also automatically records 20-second auto recordings whenever something triggers the camera's motion detectors. 

By using the Vivint Smart Home app, you can also access live feed of your camera at any time as well as past footage that is stored in your Vivint Smart Drive. The drive saves continuous footage for up to 30 days.

If you don't want to install the camera(s) yourself, the alarm company offers professional installation and will synch your Wi-Fi, your outdoor camera(s), and your Vivint Smart Home products together, so all of your devices are connected.  

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The Bad

  • $99 Moving Fee
  • Lengthy Contracts
  • Vivint Home Security Cost

$99 Moving Fee

Vivint charges customers a $99 move fee if you transfer services to a new residence within the first year of a signed contract. Many home security companies offer moving services completely free of charge.

Lengthy Contracts

Vivint requires 42- or 60-month contracts for its security services if you choose to finance your products. Although contracts are common within the home security industry, typically they only last up to 36 months.

The upside to a long contract is Vivint gives you the choice of a zero-percent interest loan for the length of the contract, which may make the long-term contract worth it for some customers.

Vivint Home Security Cost 

Customers can get a Vivint alarm system starting at $29.99 per month for monitoring, with no activation fee or equipment fee. This basic monitoring also requires the purchase of a Starter Kit, which includes one touchscreen hub, two door/window sensors, one motion sensor, and $100 in sensors.

Although this is a relatively low monthly monitoring fee, expanding to home automation products and adding cameras will increase this monthly service cost and require you to either pay upfront for or finance the product cost. Like some other security providers, Vivint does not list its specific pricing for its home security system on its website, so you will need to call Vivint's customer service reps to gather all pricing information. 

The Bottom Line

Vivint home security systems feature a comprehensive selection of home automation smart home products, video surveillance with security cameras, and energy management features with professional installation and 24/7 professional monitoring. The company's most unique offering is its Vivint Outdoor Camera Pro, which automatically detects and deters crime.

In addition to Vivint's robust product offerings, the company has its own mobile app that allows customers to manage their home security system and smart home products from anywhere at any time. 

Vivint products are ala carte, meaning every system is completely customizable to the homeowner's needs. The home security provider's equipment is also compatible with most smart home devices, including the Google Assistant, Amazon Alexa, Nest Thermostat, and more. You can find the complete list in "The Good" section above. 

A downside to Vivint is the company has a long-term contract that lasts 42 or 60 months if you choose to finance your products rather than pay for them upfront. This is longer than most home security companies out there. However, the fact that Vivint offers product financing for the length of the contract may be a benefit. 

You can find Vivint security reviews located below if you want to learn more about the customer experience.

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Call our recommended rep over at Vivint below.

1-(855) 866-8028

Vivint Frequently Asked Questions

What comes as standard equipment in Vivint home security packages?

Vivint provides customized systems based on each customer’s unique needs, so it’s difficult to define standard equipment. That said, there is a Starter Kit that most customers begin with as a solid baseline. 

Typically, the Starter Kit will include the touchscreen Vivint Smart Hub control panel, a Vivint yard sign and light, two door/window sensors, a motion sensor, and $100 worth of customizable equipment. Most customers also opt for at least one or two security cameras and a few additional pieces of equipment.

What is Vivint’s cancellation policy?

In most cases, a customer can cancel within their right of rescission (three days) without any penalty. After that, the customer is required to pay the remaining balance of the service and equipment for the life of the agreement. 

Does Vivint require an installation or activation fee?

Vivint typically charges a $49 install fee, which is the least expensive professional installation fee in the industry. It does not charge an activation fee.

Does Vivint run a credit check?

Vivint will run a credit check if the customer intends to finance the equipment. If the customer pays upfront for the equipment, no credit check is needed.

How much does Vivint professional monitoring cost?

Vivint’s monthly monitoring service starts at $29.99 per month.

Do you own your Vivint home security equipment?

Once a customer pays off their equipment, they own it. The vast majority of customers finance the equipment over 60 months.

What devices can you use to access your Vivint cameras?

Customers can access their Vivint camera feeds through the Vivint Smart Home app which is compatible with most smartphones and tablets. It is not compatible with Kindle tablets or older flip phones.

User Reviews

Star Rating

3.8
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6,653 Reviews

Review Breakdown

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Rick Donald

November 12th, 2019 DETAILS arrow_drop_down
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Very good. Reliable with comfort in protection.

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Rick! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

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Julie

November 12th, 2019 DETAILS arrow_drop_down
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Pretty good installation guy was great follow up assistance was ok

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Julie! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Monika

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Excellent customer service, no complaints

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Monika! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Beneline Williams

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Great customer service! Always respond quickly to alarms. Very professional with great products!

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Beneline! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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John Coleman

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So far the system is working fine. Although I was promised a Vivint warning sign for my front yard but never received to date

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback John! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Frank Dunshee

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Good, But get a lot of need to replace batteries on locks and sensors

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Frank! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Nelson Nabua

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Offer more cameras so we can see our backyard

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Nelson! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Beverly Logsdon

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Works good for me. Never had to use it, except when I set it daily. I have faith and hope that it will do its job when needed.

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Beverly! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Anonymous

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Usually good customer service trying to resolve the issue. if not done, we call back again for someone else to help.

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Missy

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The company representatives made every effort to address my concerns and to take some action to compensate me for any delay in repairs or disruption to service. I felt they wanted my businesd

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Missy! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Gilberto Vadillo

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I usually get a quick response when I call.

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Gilberto! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Joe

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I like the way Vivint is ready to alert customers on issues with system.

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Joe! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Emerson F Lane, Jr

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Better now than years ago. Better technology now also

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Emerson! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Brian

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Ease of use, easy integration w/ smart devices

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Brian! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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NORMA ORTA

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GOOD AND RELIABLE, EXCEPT I THINK THE SENSOR NEEDS TO IMPROVE....

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Norma! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Ann faulknet

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What I like about giving is that I feel more secure going to sleep at night I just have one regret that I did not get more monitors

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Ann! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Charlotte Davis

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Quick response. Can talk to through the system

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Charlotte! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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David Waller

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Good experience. However, camera goes off at night with traffic going down the street and it goes off when wind blowing the bushes.

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback David! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Damon Boettcher

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Awesome no issues but expensive would like to see notices on updates and price decreases as equipment installed is paid off. Other than that love the device and what they offer!

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Damon! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Casondra Parker

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Great Service if have a problem they will walk you through it u til it's fix and I think they should call ever now then to make sure customers are satisfied will there Service! Thanks

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Casondra! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Jamie Fortune-Blair

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They have been good and responsive the salesman that comes to the neighborhood is pushy and they come late at night

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Jamie! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Sarah Hindy

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Quality service and professional products

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Sarah! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Karen Williams

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Positive experiences. Have had a few false alarms, but that was several years ago.

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Karen! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Jim Stanton

November 12th, 2019 Lancaster, CA DETAILS arrow_drop_down
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Love them! Improvement- not charge so much to have a tech come out to upgrade the system

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Jim! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Johannah

November 12th, 2019 Santa Maria, CA DETAILS arrow_drop_down
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Vivint is great. They could offer a battery replacement program as the inside room sensors at the top of the wall and ceiling thus making batter service extremely difficult.

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Reply from Vivint

Nov 27, 2019

Thank you for your feedback Johannah. It is good to hear that you're enjoying your system. If you have any questions about your system check out our support site using this link:

Verified Customer

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Cynthia Cerda

November 12th, 2019 Whittier, CA DETAILS arrow_drop_down
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They will work with you on anything, always willing to stay on the line with you

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Cynthia! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Linda Morrow

November 12th, 2019 Las Vegas, NV DETAILS arrow_drop_down
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I'm pleased with Vivint. Every time my alarm has gone off, I get a call within 30 seconds.

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Reply from Vivint

Nov 27, 2019

Thank you for your feedback Linda! We are so glad to hear about your experiences with your alarm. When you have a chance, contact our chat team to get your referral code using this link:

Verified Customer

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Al

November 12th, 2019 Albuquerque, NM DETAILS arrow_drop_down
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I like the service and features. Customer Service is helpful.

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Reply from Vivint

Nov 27, 2019

Thank you for your feedback Al! We are glad to know that you're enjoying your system, and we appreciate the opportunity to protect your home and family.

Verified Customer

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Phillip LeRoy

November 12th, 2019 Laveen, AZ DETAILS arrow_drop_down
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Company trustworthiness
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Great experience and glad I made the change from my previous carrier.

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Phillip! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Paula McCartney

November 12th, 2019 Apache Junction, AZ DETAILS arrow_drop_down
Value for your money
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Customer service
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Company trustworthiness
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A little more knowable support but do get the help you need. Would recommend them for sure.

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Paula! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Sonya Parke

November 12th, 2019 Salt Lake City, UT DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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I am really glad that I went with Vivant. I have had home security before but this is far superior.

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Sonya! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Isaac

November 12th, 2019 Draper, UT DETAILS arrow_drop_down
Value for your money
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My experience has been positive. Rarely do I have issues with products not working correctly and if they are having issues, it is usually related to my own WiFi. The customer service is good and has gotten even better/faster with a new chat feature built right into the app.

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Isaac! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Bill Rankin

November 12th, 2019 Caldwell, ID DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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Professional technical support. Courteous and friendly, even when I made a screwup.

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Bill! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Cathy Keever

November 12th, 2019 Gooding, ID DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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Great very polite friendly customer service when I have talked to them

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Cathy! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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James Jenkins

November 12th, 2019 Pueblo, CO DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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Customer service has been outstanding. Security system is easy to use and troubleshoot. My family feels safe when they are home or away.

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback James! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Carl Mikesell

November 12th, 2019 Littleton, CO DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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We have been with them for 4 years. When there was a problem Vivint was quick to repond

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Carl! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Cliff Buchanan

November 12th, 2019 Odessa, TX DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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Support is outstanding and always available!

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Cliff! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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GLENN MARTIN

November 12th, 2019 Lubbock, TX DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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Everything works great except the Ring doorbell alerts on shadows. All else is great.

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Glenn! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Sharon Ross / Mike Mitchell

November 12th, 2019 San Antonio, TX DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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When I have needed them, for whatever reason, they have been there -- with the right answer(s) for any question(s) I had, updates/upgrades available, problems that needed solved, etc.

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Sharon and Mike! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Rodney

November 12th, 2019 Angleton, TX DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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..good company but they can't keep their billing straight

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Reply from Vivint

Nov 27, 2019

Thank you for your feedback Rodney. We would love to look into your concerns with billing further. When you have a chance, please contact our chat team using this link:

Verified Customer

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Ben

November 12th, 2019 Conroe, TX DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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Immediate alerts when unauthorized entry occurs.

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Ben! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Janet Rutkowsky

November 12th, 2019 Houston, TX DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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I love the responce time & the people I talk to on the phone.

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Janet! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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nestor barrios

November 12th, 2019 Fort Worth, TX DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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wonderful i am very happy very profesional

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Nestor! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Sharron Hegna

November 12th, 2019 Lawton, OK DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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They are quick to respond and take care of a problem, have been very courteous towards us. At this time I don't know how they could improve !

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Sharron! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Paula Sampleton

November 12th, 2019 Oklahoma City, OK DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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Excellent...would not change to another service since changing to them. They are great in every way. I see no way they could improve.

Vivint Logo

Reply from Vivint

Mar 08, 2020

Thank you for your feedback Paula! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Shante' Robinson

November 12th, 2019 Camden, AR DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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Best customer service ever. They are great!

Vivint Logo

Reply from Vivint

Mar 08, 2020

Thank you for your feedback Shante'! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Mr. Washington

November 12th, 2019 Baton Rouge, LA DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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The security in general and the easy to use factor.

Vivint Logo

Reply from Vivint

Mar 08, 2020

Thank you for your feedback Mr. Washington! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Lonnie Brantley

November 12th, 2019 Lake Charles, LA DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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Great, service ,trustworthy, performance

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback Lonnie! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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David Lemaire

November 12th, 2019 DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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Good like they are very helpful and a good monitoring service

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Reply from Vivint

Mar 08, 2020

Thank you for your feedback David! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Verified Customer

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Nicole Finch

November 12th, 2019 DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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Feel safe in my own home! Improve on the notifications. Very touchy camera and picks up a piece of dirt and alerts me

Vivint Logo

Reply from Vivint

Mar 08, 2020

Thank you for your feedback Nicole! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.